2383 Amazon jobs in Wolverhampton
Program Manager,AGL,Supply Chain - Amazon Fresh
Posted 7 days ago
Job Viewed
Job Description
At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, youu2019ll be an essential part of innovating and transforming our processes. Youu2019ll be taking the lead on the design and launch of new programs for our customers. Youu2019ll also oversee programs that are already running and find ways to improve them. Finally, you will also own key Supply Chain executional metrics and will be responsible for driving initiatives to improve cost and customer experience. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
* Define supply chain and operating models for various businesses.
* Partner with teams to advise on and manage difficult and/or cross-functional projects/goals, making trade-offs: time vs. quality vs. resources.
* Define program requirements and drive team(s)/partners to meet goals.
* Accelerate progress by driving timely decisions.
* Analyze and interpret data to improve efficiency across supply chains and multiple operations. Must have strong SQL and Excel skills.
* Support the planning and organization of complex projects.
A day in the life
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. Youu2019ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, youu2019ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
Youu2019ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your teamu2019s success.
Program Managers have significant responsibilities, and youu2019ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
Our Amazon Grocery Logistics (AGL) team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. Weu2019ve got the energy of an exciting start-up, as our team works on Amazonu2019s next big project, under the umbrella of one of the worldu2019s biggest companies.
We work behind the scenes to support new areas of the business - like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set, from operations to supply chain to data management.
AGLu2019s goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers, employees and partners and helps to develop Amazon businesses of all sizes.
We grow new opportunities that will help Amazon diversify even more, taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our peopleu2019s growth and development.
Basic Qualifications
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
Preferred Qualifications
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Program Manager,AGL,Supply Chain - Amazon Fresh
Posted 7 days ago
Job Viewed
Job Description
At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, youu2019ll be an essential part of innovating and transforming our processes. Youu2019ll be taking the lead on the design and launch of new programs for our customers. Youu2019ll also oversee programs that are already running and find ways to improve them. Finally, you will also own key Supply Chain executional metrics and will be responsible for driving initiatives to improve cost and customer experience. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
* Define supply chain and operating models for various businesses.
* Partner with teams to advise on and manage difficult and/or cross-functional projects/goals, making trade-offs: time vs. quality vs. resources.
* Define program requirements and drive team(s)/partners to meet goals.
* Accelerate progress by driving timely decisions.
* Analyze and interpret data to improve efficiency across supply chains and multiple operations. Must have strong SQL and Excel skills.
* Support the planning and organization of complex projects.
A day in the life
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. Youu2019ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, youu2019ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
Youu2019ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your teamu2019s success.
Program Managers have significant responsibilities, and youu2019ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
Our Amazon Grocery Logistics (AGL) team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. Weu2019ve got the energy of an exciting start-up, as our team works on Amazonu2019s next big project, under the umbrella of one of the worldu2019s biggest companies.
We work behind the scenes to support new areas of the business - like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set, from operations to supply chain to data management.
AGLu2019s goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers, employees and partners and helps to develop Amazon businesses of all sizes.
We grow new opportunities that will help Amazon diversify even more, taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our peopleu2019s growth and development.
Basic Qualifications
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
Preferred Qualifications
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Remote E-commerce Operations Manager - Online Retail
Posted 14 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and optimize the day-to-day operations of the company's e-commerce website, ensuring a user-friendly experience.
- Oversee product catalog management, including listings, descriptions, pricing, and imagery.
- Develop and implement strategies for online merchandising, promotions, and conversion rate optimization.
- Coordinate with third-party logistics (3PL) providers and internal fulfillment teams to ensure efficient order processing, packaging, and shipping.
- Monitor website performance, analyze key e-commerce metrics (e.g., conversion rates, AOV, traffic sources), and identify areas for improvement.
- Manage customer service inquiries and feedback related to online orders and website experience, ensuring prompt resolution.
- Collaborate with marketing teams to align e-commerce strategies with overall brand campaigns.
- Manage inventory levels for online sales channels, coordinating with the supply chain team to prevent stockouts or overstock situations.
- Identify and implement new e-commerce technologies and tools to enhance operational efficiency and customer engagement.
- Ensure compliance with data privacy regulations and e-commerce best practices.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce operations management or a similar role within online retail.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of online merchandising, SEO principles, and digital marketing.
- Experience managing fulfillment, logistics, and customer service for online businesses.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting dashboards.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to manage remote teams and external partners.
- Highly organized and detail-oriented, with the ability to manage multiple priorities effectively in a remote setting.
- Adaptability and a passion for staying current with e-commerce trends.
Amazon Flex Delivery Driver - Earn 14 - 18 per hour* (Wellington)
Posted today
Job Viewed
Job Description
Amazon Flex delivery partner - Earn 14 to 18* per hour.
Deliver packages and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.
What is Amazon Flex? Its simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.
Deliver. Earn. Achieve. Repeat. Earn 14- 18* an hour delivering parcels.
Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. Youll know when youre delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life who earn additional income delivering while balancing with family life and career changes. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.
With Onsi, you can save over 150 a year on fuel** with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.
With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just 0.44/kWh.
Deliver smiles, backed by Amazon. Packages make great passengers. With real time GPS tracking, 24/7 in-app support, and well-lit delivery stations, you can deliver packages with confidence.
Who can deliver with Amazon Flex? To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.
Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first!
* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.
** Based on UK average fuel consumption for a courier or logistics vehicle.
Amazon Flex Delivery Driver - Earn 14 - 18 per hour* (Wellington)
Posted today
Job Viewed
Job Description
Amazon Flex delivery partner - Earn 14 to 18* per hour.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Deliver packages and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.
What is Amazon Flex? Its simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.
Deliver. Earn. Achieve. Repeat. Earn 14- 18* an hour delivering parcels.
Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. Youll know when youre delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life who earn additional income delivering while balancing with family life and career changes. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.
With Onsi, you can save over 150 a year on fuel** with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.
With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just 0.44/kWh.
Deliver smiles, backed by Amazon. Packages make great passengers. With real time GPS tracking, 24/7 in-app support, and well-lit delivery stations, you can deliver packages with confidence.
Who can deliver with Amazon Flex? To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.
Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first!
* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.
** Based on UK average fuel consumption for a courier or logistics vehicle.
***Partner Terms and Conditions apply
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)
Customer Service Assistant
Posted today
Job Viewed
Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers li>Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2908/ / /BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Sales/Customer Service
Posted 5 days ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.
Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales advisors and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer Service Advisor
Posted 5 days ago
Job Viewed
Job Description
We are now recruiting for a Customer Service Advisor to join an established business based in the Dudley area. The Customer Service Advisor will provide support to new and existing customers providing a high level of customer service at all times, you will be working as part of a busy customer services department.
As the Customer Service Advisor you will be responsible for :
- Providing support to new and existing customers li>Responding to customer queries via phone/email
- Responding to any issues regarding pricing or orders li>Processing complaints and advising customers
- Processing credits/advising customers
- Admin duties
- Signing customers up to services
Requirements:
- Excellent communication skills
- Experience in a customer support role
- Excellent customer service skills
If you would be interested in the position of Customer Service Advisor please apply now with your up to date CV to be considered.
Customer Service Advisors
Posted today
Job Viewed
Job Description
Customer Service Representative Wanted
Our client is currently looking for an additional customer service representative for initially maternity cover starting immediatly untill July 2026 but for the right candidate this will turn into a fulltime role due to current planned growth, they are currently moving to a new Oldbury premesis. Hours are 9am-5pm mon-thurs and 9am-4pm fri.
Responsibilities:
- Handle high-volume customer interations via phone, email, and in person
- Develope comprehensive knowledge of products, services and market competitors
- Maintain detailed customer records and sales activities in CRM system
- Develop strong customer relationships to identify upselling opportunities
- Successful close deals new and excisting clients
- Research and resolve customer inquiries promptly
- Deliver exeptional customer experiences
Requirments:
- Education to A level or Higher
- Time Managment and prioritise tasks
- Relationship building experience
- Experience in fast pased manufacturing envirioment
- Excellence in both verbal and written communication
If you think this could be the next role for you please apply with your cv to this advert and one of our team will contact you to progress you application.