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• Greet and engage customers in a warm and professional manner.
• Provide personalised styling advice and product recommendations.
• Build and maintain strong relationships with VIP clients.
• Achieve individual and store sales targets.
• Maintain immaculate visual merchandising standards on the shop floor.
• Process sales transactions accurately using the POS system.
• Manage stock levels and assist with inventory control.
• Handle customer inquiries and resolve issues effectively.
• Represent the brand with the highest level of professionalism and style.
• Contribute to a positive and collaborative team environment.
• Assist with opening and closing procedures.
• Stay updated on current fashion trends and product knowledge.
• Participate in ongoing training and development programs.

• Proven experience in luxury retail sales or a similar client-facing role.
• A strong passion for fashion and a sophisticated personal style.
• Excellent communication and interpersonal skills.
• Demonstrable ability to build rapport and relationships with customers.
• Proven track record of achieving sales targets.
• Proficiency in POS systems and basic computer skills.
• Ability to work flexible hours, including weekends and evenings.
• Impeccable grooming and presentation.
• A proactive, results-oriented, and customer-centric approach.
• Resilience and the ability to thrive in a dynamic retail environment.

Lecturer - Group Lead: Level 3 Fashion Retail

Fashion Retail Academy (part of Education for Industry Group)

Permanent Contract

Part-Time: 19.5 hours (0.525 FTE - 2.525 days per week. 2 days on-site and one-half admin day on a day to be agreed)

Teaching Days: Mondays and Wednesdays

Electra House, London – Moorgate, EC2M 6SE

About the role

Ready to make an impact or looking for a meaningful career change?  Lead and inspire students on our dynamic Level 3 Fashion Retail course at the Fashion Retail Academy!

We’re seeking passionate and experienced professionals with expertise in Fashion Retail to inspire and shape the next generation of industry talent.

As Group Lead, you’ll deliver innovative teaching, combining practical learning with key theories to drive exceptional student outcomes. You’ll lead by example, developing high standards, challenging and supporting our students on their educational journey.

About you:

• Qualifications: Teaching qualification or willingness to pursue one upon appointment (ideal but not essential).
• Experience: Strong industry experience in Fashion Retail or teaching experience in an educational setting (ideally Post-16).
• Expertise: Outstanding current knowledge of Fashion Retail and the Fashion Retail landscape.
• Passion: Creative, enthusiastic, and driven, with excellent communication, and interpersonal skills, dedicated to commencing a career in teaching.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. 

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications including teacher training, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service
• Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave
• Monthly wellbeing allowance and financial loan options to support your financial health

Salary:

From £17,010 to £18,900 per annum (0.525FTE), subject to qualifications and experience.

How to apply/Next Steps:

Create an account via our website, click 'Start Application', and submit your completed application form. Please note as we are an education provider, CVs are not accepted. You can find our EFI Application Form  here. 

Closing Date:

8am on Tuesday 28 October 2025.

Interviews/Recruitment Day:

4 - 6 November 2025 - Interviews to be held in-person at Electra House, Moorgate, EC2M 6SE

More Information/Contact us:

For more information about the FRA, visit our website and refer to the job description. 

Please contact for further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.

• Design and implement engaging visual merchandising displays according to brand standards.
• Create eye-catching window displays that attract customer attention.
• Plan and execute seasonal floor sets and product placements.
• Ensure all displays are well-maintained, visually appealing, and commercially effective.
• Work with store management to align visual merchandising with sales targets and promotions.
• Interpret and implement brand visual guidelines consistently.
• Monitor inventory levels and communicate replenishment needs.
• Stay updated on current fashion trends and competitor activities.
• Train and guide store staff on visual merchandising principles.
• Contribute creative ideas for store design and display enhancements.

• Previous experience in a Visual Merchandising role, preferably in fashion retail.
• Strong understanding of visual presentation techniques and principles.
• Excellent creative flair and a keen eye for detail and aesthetics.
• Knowledge of current fashion trends and market dynamics.
• Good communication and interpersonal skills.
• Ability to interpret brand guidelines and translate them into store displays.
• Proficiency in basic design software is a plus.
• Ability to work independently and manage time effectively.
• Physical ability to move fixtures, displays, and merchandise.
• Passion for retail and customer experience.

• Drive store sales performance to meet or exceed targets through effective leadership and sales strategies.
• Manage all aspects of store operations, including visual merchandising, inventory management, and loss prevention.
• Recruit, train, motivate, and develop a high-calibre team of sales associates and assistant managers.
• Deliver exceptional customer service, ensuring a positive and memorable shopping experience for all customers.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Manage store budget, including payroll, stock control, and operational expenses.
• Analyse sales reports and KPIs to identify trends, opportunities, and areas for improvement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Foster a positive and collaborative team culture, promoting brand values and excellent communication.
• Represent the brand effectively within the local community.

• Proven experience as a Retail Store Manager, Assistant Store Manager, or similar leadership role within fashion or premium retail.
• Demonstrable track record of achieving sales targets and driving business growth.
• Strong understanding of retail operations, visual merchandising, and stock management.
• Excellent leadership, team management, and coaching skills.
• Passionate about fashion and understanding of current trends.
• Exceptional customer service skills and a commitment to delivering outstanding client experiences.
• Strong communication, interpersonal, and problem-solving abilities.
• Proficiency in retail POS systems and basic financial reporting.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Drive store sales and profitability to meet or exceed targets.
• Lead, train, and develop a high-performing retail team.
• Ensure exceptional customer service standards are consistently met.
• Manage inventory levels, including stock control, ordering, and receiving.
• Implement and maintain visual merchandising guidelines to maximize product appeal.
• Oversee store operations, including opening and closing procedures.
• Monitor and control store expenses and budgets.
• Ensure compliance with all health, safety, and security regulations.
• Build strong relationships with customers and foster brand loyalty.
• Analyze sales data and customer feedback to identify opportunities for improvement.

• Proven experience as a Retail Store Manager, preferably in fashion.
• Demonstrated success in driving sales and achieving retail targets.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Understanding of visual merchandising and stock management principles.
• Commercial awareness and a keen eye for retail trends.
• Ability to work flexible hours, including weekends and evenings.
• Proficiency in retail management software and POS systems.

• Develop and implement visually appealing store layouts, window displays, and in-store presentations that align with brand guidelines and seasonal campaigns.
• Interpret sales data and customer feedback to optimize product placement and store flow, maximizing sales opportunities.
• Create and maintain detailed visual merchandising guides and directives for store teams.
• Ensure consistent brand presentation across all retail locations through store visits, training, and support.
• Collaborate with marketing, buying, and retail operations teams to plan and execute visual merchandising strategies.
• Source props, fixtures, and display materials, managing budgets effectively.
• Stay informed about current fashion trends, competitor activities, and visual merchandising best practices.
• Train and guide store staff on visual merchandising standards and execution.
• Conduct store audits to assess compliance and identify areas for improvement.
• Prepare presentations and reports on visual merchandising initiatives and their impact on sales.
• Maintain a high standard of store presentation, ensuring a clean, organized, and inspiring shopping environment.

• Proven experience as a Visual Merchandiser in a retail environment, preferably fashion.
• Strong understanding of visual merchandising principles, color theory, and spatial design.
• Excellent creative and artistic skills with a keen eye for detail.
• Ability to interpret brand identity and translate it into compelling visual displays.
• Proficiency in using design software (e.g., Adobe Creative Suite) is a plus.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently, manage time effectively, and travel regularly.
• Commercial awareness and understanding of retail sales drivers.
• Experience in training and motivating teams.
• A passion for fashion and retail.

• Oversee all daily store operations, ensuring smooth and efficient functioning.
• Drive sales performance by setting targets, motivating the sales team, and implementing effective sales strategies.
• Manage inventory levels, including stock control, ordering, and merchandising to maximise sales potential and minimise loss.
• Recruit, train, and develop a motivated and customer-focused sales team.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Implement visual merchandising guidelines to create an attractive and engaging store environment.
• Manage store budgets, control expenses, and work towards profitability targets.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Conduct performance reviews and provide regular feedback to staff.
• Handle customer queries and complaints professionally and effectively.

• Proven experience as a Retail Store Manager or Assistant Manager, ideally within fashion or apparel.
• Strong leadership and team management skills.
• Excellent sales and customer service abilities.
• Demonstrated ability to drive sales and achieve targets.
• Experience with inventory management and visual merchandising.
• Knowledge of retail operations and compliance standards.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.
• A passion for fashion and an understanding of current trends.
• Proficiency in retail POS systems and basic computer applications.