1,461 Application Analyst jobs in the United Kingdom

Application Analyst - Hosting Services | Home Based (UK)

Our client, a leading provider of Local Government software solutions, is seeking an experienced Application Analyst to join their Hosting Services team. You will provide expert support for client-server and web applications, ensuring service continuity, troubleshooting issues, and enhancing customer experience in a Microsoft Windows-based environment.

Key Responsibilities:

• Provide application expertise, guidance, and troubleshooting for hosted client-server and web applications.

• Lead incident management and escalate issues to ensure timely, high-quality customer updates.

• Collaborate with project and delivery teams for smooth customer onboarding.

• Maintain system build standards and support IT service management processes.

• Develop innovative solutions to improve service efficiency.

• Monitor environments and proactively identify issues using tools like PRTG or Zabbix.

• Ensure adherence to security, governance, and compliance policies.

What we're looking for:

• 3+ years supporting client-server and web applications (Apache/IIS) in Windows Server environments.

• Strong SQL Server or Oracle database skills; scripting experience (SQL, PowerShell, Python, VBS).

• Knowledge of virtualized environments, data centres, and IT infrastructure (VMWare).

• ITIL-based incident, problem, and change management experience.

• Networking fundamentals (TCP/IP, DNS, Firewalls) and cybersecurity awareness.

• Strong troubleshooting, communication, and customer service skills.

Desirable:

• Experience in Local Government application support.

• Basic project management skills.

Why join:

• Home-based role with occasional travel.

• Flexible, supportive, and collaborative working environment.

• Opportunities for professional development and career growth.

Apply Now: Submit your CV and a short cover letter (max 500 words, including salary expectations)

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

We are looking for an applications engineer with experience of supporting energy sector or similar application portfolios. Experience of supporting a diverse portfolio of applications, primarily Hydrogrid or similar.

Location Scotland.

Requirements

• Previous extensive experience as an applications analyst regularly troubleshooting and ensuring smooth running of the system
• Experience of supporting energy sector or similar application portfolios, with a knowledge of SQL and necessary database interfaces
• Experience working and liasing closely with vendors and has the ability to keep them on track
• Analytical skills
• Application interoperability, integrations, data flows, functionality overlap
• Real-time data/Hydrogrid/understanding
• Database knowledge
• Automation/Scripting skills – python (desirable)
• Reporting and presenting skills
• Understating on allocation, system configuration and performance, production/lost production figures
• Familiar with agile and devops
• Fast learner and delivery focused

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary , here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.  If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.  We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

#LI-JB1

Job Title: Application Support Analyst
Location: Newcastle upon Tyne
Work Mode: Onsite
Role Type: Permanent

Experience: Graduates or up to 8 years of experience

My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and ensuring system reliability. You will collaborate closely with development teams, quantitative analysts, and business stakeholders to drive incident resolution, manage change processes, and enhance system resilience.

Key Responsibilities:

• Investigate and resolve application and infrastructure incidents, including configuration and code analysis.
• Identify recurring issues, determine root causes with development/quant teams, and track resolutions.
• Lead daily incident review calls and manage communication between business and technical stakeholders.
• Enhance system reliability, efficiency, and resilience; manage business continuity processes.
• Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams.

Qualifications:

• Prior experience in global application support (financial services preferred, not essential).
• A 2.1 degree in Computer Science or a related field from a top-tier university.
• Excellent communication skills for engaging business stakeholders, end-users, and technologists.
• ITIL certification (or equivalent ITIL framework experience).

Technical expertise in:

• Databases & design: SQL Server
• Monitoring tools: Grafana, Prometheus, Victoria Metrics
• Scheduling tools: Control-M
• Operating systems: Windows, Linux
• Containerisation & cloud: Kubernetes, Azure
• Collaboration tools: JIRA, Git, Bitbucket

This is a fantastic opportunity to work on impactful projects with a financial services firm. If you have the required experience, please apply.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance.

In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities.   

Key responsibilities:

• Take incoming support calls from customers and provide assistance as required.
li>Monitor incoming support tickets and ensure response within the agreed SLAs.
• Analyse customer issues, diagnose and resolve where possible.
• Escalate the issue for assistance from the development team if required.
• Maintain and track and close support issues on Jira.
• Install and customise applications for new customers.
• Run training sessions for new users.
• Test bug fixes released by the development team before delivery to the customer.
   

The successful candidate will hold a technical degree, along with strong enterprise application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Candidates with desktop support experience only will not work, as well as software developers - this role requires application or software support experience.

Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available.

This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.

Application Support Consultant

32,000 - 35,000 per annum + benefits (25 days + bank holidays, pension)

Permanent

Office based - 5x days per week in Southampton

We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software support, ERP systems, or merchant environments.

You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment.

Key responsibilities:

• Front-line and back-line support for ERP software
• Troubleshooting via phone, email and remote access
• Applying configuration changes and fixes to live environments
• Supporting customer implementations and upgrades
• Maintaining case records and documentation
• Providing training to customers and colleagues

Ideal experience:

• Previous experience in a software support role
• Strong technical knowledge of ERP systems
• Good SQL/database skills
• Confident communicator with excellent customer service skills
• Able to manage and prioritise workload independently

Please apply directly with a CV and if suitable we will be in touch to provide more information.

Application Support Technician
Chandlers Ford, Eastleigh
Salary: 25-33k (DOE)

This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base.

You will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training.

Essential Skills & Experience

• Degree in IT, Business IT or equivalent training.
• Strong problem-solving ability and initiative.
• Ability to quickly understand business and system processes.
• Excellent communication skills (verbal and written).
• Able to prioritise multiple tasks under pressure.
• General IT knowledge (Microsoft applications, servers, browsers, remote desktop).

Desirable

• Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage).
• Previous application support experience.
• SQL/SQL database knowledge.

Benefits

There is private medical, and a large free car park on site. There is plenty of learning and development opportunities.

Job Title: Application Support Analyst
Location: Newcastle upon Tyne
Work Mode: Onsite
Role Type: Permanent

Experience: Graduates or up to 8 years of experience

My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and ensuring system reliability. You will collaborate closely with development teams, quantitative analysts, and business stakeholders to drive incident resolution, manage change processes, and enhance system resilience.

Key Responsibilities:

• Investigate and resolve application and infrastructure incidents, including configuration and code analysis.
• Identify recurring issues, determine root causes with development/quant teams, and track resolutions.
• Lead daily incident review calls and manage communication between business and technical stakeholders.
• Enhance system reliability, efficiency, and resilience; manage business continuity processes.
• Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams.

Qualifications:

• Prior experience in global application support (financial services preferred, not essential).
• A 2.1 degree in Computer Science or a related field from a top-tier university.
• Excellent communication skills for engaging business stakeholders, end-users, and technologists.
• ITIL certification (or equivalent ITIL framework experience).

Technical expertise in:

• Databases & design: SQL Server
• Monitoring tools: Grafana, Prometheus, Victoria Metrics
• Scheduling tools: Control-M
• Operating systems: Windows, Linux
• Containerisation & cloud: Kubernetes, Azure
• Collaboration tools: JIRA, Git, Bitbucket

This is a fantastic opportunity to work on impactful projects with a financial services firm. If you have the required experience, please apply.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Application Support Consultant

32,000 - 35,000 per annum + benefits (25 days + bank holidays, pension)

Permanent

Office based - 5x days per week in Southampton

We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software support, ERP systems, or merchant environments.

You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment.

Key responsibilities:

• Front-line and back-line support for ERP software
• Troubleshooting via phone, email and remote access
• Applying configuration changes and fixes to live environments
• Supporting customer implementations and upgrades
• Maintaining case records and documentation
• Providing training to customers and colleagues

Ideal experience:

• Previous experience in a software support role
• Strong technical knowledge of ERP systems
• Good SQL/database skills
• Confident communicator with excellent customer service skills
• Able to manage and prioritise workload independently

Please apply directly with a CV and if suitable we will be in touch to provide more information.