419 Application Support jobs in the United Kingdom

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

As Application Support Engineer , y ou’ll be responsible for maintaining and supporting Simplyhealth’s software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with vendors and internal teams. The role involves working closely with end-users, understanding their requirements, identifying the right approach and engaging other technology teams to ensure timely solutions are provided to any problems they encounter with applications.

If you are passionate about technology, enjoy solving complex problems, and have a customer-focused mindset, this role is an excellent opportunity to grow your career in the IT field.

Key responsibilities

• Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness.
• System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs.
• Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with IT teams to resolve them.
• Incident Management: Maintain and close incident records within SLA timelines, lead complex troubleshooting, and support problem management to prevent reoccurrence.
• Customer Support: Deliver effective, high-quality support to users, ensuring timely and empathetic resolution of issues.
• Cross-Team Collaboration: Work with Development, QA, Network, Database, and Operations teams to support application upgrades and resolve issues.
• Deployment Support: Assist with application deployments, upgrades, post-release validation, and system integration efforts.
• Documentation & Training: Create knowledge base articles, provide user guidance, and support training efforts to reduce repeat issues.
• Data & Reporting: Assist in data analysis and reporting, ensuring integrity and identifying trends in recurring problems.
• Automation: Use scripting or automation tools to automate tasks and improve efficiency

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

As Application Support Engineer , y ou’ll be responsible for maintaining and supporting Simplyhealth’s software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with vendors and internal teams. The role involves working closely with end-users, understanding their requirements, identifying the right approach and engaging other technology teams to ensure timely solutions are provided to any problems they encounter with applications.

If you are passionate about technology, enjoy solving complex problems, and have a customer-focused mindset, this role is an excellent opportunity to grow your career in the IT field.

Key responsibilities

• Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness.
• System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs.
• Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with IT teams to resolve them.
• Incident Management: Maintain and close incident records within SLA timelines, lead complex troubleshooting, and support problem management to prevent reoccurrence.
• Customer Support: Deliver effective, high-quality support to users, ensuring timely and empathetic resolution of issues.
• Cross-Team Collaboration: Work with Development, QA, Network, Database, and Operations teams to support application upgrades and resolve issues.
• Deployment Support: Assist with application deployments, upgrades, post-release validation, and system integration efforts.
• Documentation & Training: Create knowledge base articles, provide user guidance, and support training efforts to reduce repeat issues.
• Data & Reporting: Assist in data analysis and reporting, ensuring integrity and identifying trends in recurring problems.
• Automation: Use scripting or automation tools to automate tasks and improve efficiency

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

As Application Support Engineer , y ou’ll be responsible for maintaining and supporting Simplyhealth’s software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with vendors and internal teams. The role involves working closely with end-users, understanding their requirements, identifying the right approach and engaging other technology teams to ensure timely solutions are provided to any problems they encounter with applications.

If you are passionate about technology, enjoy solving complex problems, and have a customer-focused mindset, this role is an excellent opportunity to grow your career in the IT field.

Key responsibilities

• Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness.
• System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs.
• Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with IT teams to resolve them.
• Incident Management: Maintain and close incident records within SLA timelines, lead complex troubleshooting, and support problem management to prevent reoccurrence.
• Customer Support: Deliver effective, high-quality support to users, ensuring timely and empathetic resolution of issues.
• Cross-Team Collaboration: Work with Development, QA, Network, Database, and Operations teams to support application upgrades and resolve issues.
• Deployment Support: Assist with application deployments, upgrades, post-release validation, and system integration efforts.
• Documentation & Training: Create knowledge base articles, provide user guidance, and support training efforts to reduce repeat issues.
• Data & Reporting: Assist in data analysis and reporting, ensuring integrity and identifying trends in recurring problems.
• Automation: Use scripting or automation tools to automate tasks and improve efficiency

Support Engineer, Poole, £35,000 

As a Support Engineer  within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a growing organisation trusted by customers throughout the UK with a renowned name for product quality and excellent customer service. 

Background & Benefits  

Rubicon’s client began 20 years ago and has since grown to become a market leader with over two million customers currently, and tens of millions in transaction values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture.  

The Support Engineer  will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events, career development and auto-enrolment in the pension scheme. 

Support Engineer Responsibilities 

• Investigating and troubleshooting reported issues. 
• Resolving technical issues and managing service desk tickets.
• Handling inbound telephone calls and emails.
• Escalating issues and risks.
• Out of hours support on a rotating basis. 

Support Engineer Skills & Experience Required 

• Service desk experience in an ITIL-based environment. 
• Application support experience, with knowledge of programming languages.
• Experience working within SLAs.
• Technically minded with high attention to detail.
• Excellent communication skills. 

Interested? 

To be considered for this Support Engineer  opportunity or for more information, submit your CV to Josh  at Rubicon  by applying directly to this advert.

Our team at Rubicon  reviews every application. Please ensure your CV is submitted in Microsoft Word. If sent as PDF, it will cause delays.

INDENGHV

Application Support / Application Analyst / CRM / Applications / Liverpool (3 days onsite) / Inside IR35 / 6 month

Vivo Talent is working with a well-established organisation who is going through a significant period of transformation and require an App Support Analyst to join them.

You will be working with the team to provide support, maintenance and development across essential systems within their business. It is a key role which will require someone who is adaptable and able to work across multiple streams of work.

Key Responsibilities:

• Deliver high-quality support and maintenance for works management systems and related applications.
• Investigate, diagnose and resolve system issues.
• Collaborate with both technical teams and end users to ensure seamless system performance.
• Identify areas for improvement and support the development and implementation of system enhancements.

What We're Looking For:

• Experience supporting Microsoft Dynamics CRM and similar works management systems (AccuServ, DRS, 1st Touch or similar).
• Excellent communication skills, capable of explaining technical issues to non-technical users.
• A proactive mindset with the ability to manage priorities and work effectively in a collaborative environment.

Application Support / Application Analyst / CRM / Applications / Liverpool (3 days onsite) / Inside IR35 / 6 month

Application Support / Application Analyst / CRM / Applications / Liverpool (3 days onsite) / Inside IR35 / 6 month

Application Support / Application Analyst / CRM / Applications / Liverpool (3 days onsite) / Inside IR35 / 6 month

MRJ Associates are working on behalf of our client City of Westminster who are recruiting for Application Support Officer within the Local Authority paying up to £345.58.

YOUR NEW CONTRACT

• Minimum 3 Months contract - Starting ASAP
li>36hrs per week across a 5-day rota.
• Payrate up to £345.58per day (Umbrella)

PRIMARY JOB FUNCTION

Westminster City Council believes in creating a fairer Westminster, putting residents first. We will put residents at the heart of our decisions, and campaign for a government that is on their side. We work together to adapt to the changing needs of our communities – resulting in a dynamic atmosphere where ambition, diversity and creativity are celebrated

DUTIES AND RESPONSIBILITIES

This role will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital, and our Smart City ambitions to make Westminster a world class city. This will require a proactive and relentless focus on delivery. The role is an enabling one, with user need at the heart of the approach taken to improve outcomes for the people of Westminster. The postholder could be asked to work in a range of ways, from being part of a Product team working to iterate a product to continuously improve and meet the needs of our users, to a member of a Project team using Agile/Waterfall methodologies to deliver agreed outcomes, or a member of a service team delivering against a set of requirements. Through the way the teams will work the postholder will drive a change to the culture of the organisation as part of the Digital and Innovation portfolio. Provide technical advice in application support for the council. Use cross-government and other shared platforms wherever possible to meet our needs. Ensure that all services built, maintained and run by your team meet user need. Keep abreast of emerging technologies so that we can experiment and implement wisely.  Support roadmaps for applications and services in your area of expertise. Support operational relationships with suppliers, making sure services and products are delivered and aligned to industry best practice and regulatory and contractual requirements. Implement plans to minimise the risk of our end user device and application estate. Deliver a high quality, continually improving support service to all users, while maintaining adherence to relevant industry standards, security protocols and council policies. Deliver a gapless service wherever possible according to rota/schedule, including supporting out of hours requirements when needed.

KNOWLEDGE, SKILLS AND ABILITY

• bility to understand customer values and needs at varying levels of seniority or technical ability and translate these into the provision of high-quality customer services, and the supply of technology/software.
• Ability to work on own initiative, and to develop and deliver own work plan with minimal supervision in a busy customer facing environment.
• Ability to manage change, and anticipate the financial, reputational and legal risks associated with changes to technology, services and staffing levels.
• Ability to implement, administer and support applications, software, solutions and services
• Ability to work in different models of support to maintain current and future technologies and any services that co-exist in the current environment.
• Ability to prove, through tangible measures, sustained improvement of services managed.
• Ability to work with contractor and supplier staff
• Understanding of and ability to apply the most appropriate modern standards and practices.
• Ability to deliver testing activities within development or integration activities
•  Ability to manage risk in live, including across multiple cross-dependent services.
li>Good interpersonal, networking and negotiation skills, including the ability to successfully communicate complex issues coherently and persuasively.
• Good planning skills
• Strong relationship skills, with the ability to create a positive working environment in which equality and diversity are embedded in every aspect of the team’s work and output
< i>Passionate about diverse teams and communities

WHAT YOU NEED TO DO NOW

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Application Support Analyst

45,000 + on-call

Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.

The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.

Required Skills:

• Understanding of ERP Systems - Oracle EBS preferred
• Understanding of SAP Concur - ideally with a focus on invoices and expenses
• Oracle SQL - PL/SQL understanding is also beneficial
• Ability to understand and investigate data flows between systems - ETL processes

Nice to have skills:

• Knowledge of Power Apps and Power BI
• ITIL

This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.

Application Support Analyst

45,000 + on-call

Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.

The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.

Required Skills:

• Understanding of ERP Systems - Oracle EBS preferred
• Understanding of SAP Concur - ideally with a focus on invoices and expenses
• Oracle SQL - PL/SQL understanding is also beneficial
• Ability to understand and investigate data flows between systems - ETL processes

Nice to have skills:

• Knowledge of Power Apps and Power BI
• ITIL

This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.

Application Support Analyst

• Based in London
• Hybrid working

We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development and delivery teams is advantageous.

Role Responsibilities

• Provide application support for front office-developed applications and interfaces.
• Develop a deep understanding of supported business processes and applications to deliver effective support.
• Implement code fixes and minor enhancements to existing systems.
• Act as a subject matter expert (SME) during code reviews and release management processes.
• Maintain a knowledge base by documenting issues and resolutions to agreed standards.
• Generate ad-hoc reports for business users, including audit extracts and management information.
• Identify opportunities for continuous improvement and contribute to streamlining IT and business processes.
• Perform installations and upgrades of application platforms.
• Provide technical guidance to development teams on programmatic testing of supported applications.
• Participate in regular reviews of licensing, user accounts, application roles, and database access.

Key Skills and Experience

• Proven experience in front office or customer-facing application support roles.
• Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL.
• Excellent problem-solving skills with a structured approach to root cause analysis.
• Experience in incident and problem management, including ownership from identification to resolution.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and communication skills, both written and verbal.
• Experience with Agile methodologies, particularly SCRUM.
• Familiarity with Confluence and Jira for documentation and issue tracking.
• Ability to implement and respond to application-related critical alerts.

Desirable

• Knowledge of commodity trading systems and workflows.
• Experience working in regulated or high-availability environments.

Don't miss this opportunity to join a forward-thinking team where your expertise will directly impact business-critical systems. Apply now with your most up-to-date CV!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.