554 Application Support jobs in the United Kingdom
Database & System Support Analyst
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Application Support
Posted 5 days ago
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Job Description
As Application Support at Xylem, you will play a key role in supporting and troubleshooting bespoke applications that are critical to our operations. You'll develop a strong understanding of these systems to effectively replicate and investigate user-reported issues, test and validate solutions, create and use clear and detailed instructions and documentation, and assist customers in resolving problems and using the applications effectively.
**Key Responsibilities**
+ Provide support for both enterprise and custom-built applications.
+ Investigate, troubleshoot, and resolve application issues, coordinating with development teams as needed.
+ Manage incident, service request, and problem tickets through the IT Service Management (ITSM) system.
+ Participate in diagnosing issues, system upgrades, patch management, and application deployments, sometimes with customers.
+ Assess and prioritise resolution of configuration and deployment issues in line with customer SLAs.
+ Maintain technical documentation including standard operating procedures, troubleshooting guides, and knowledge base articles.
+ Identify recurring problems and contribute to continuous improvement initiatives.
+ Ensure compliance with Xylem's IT and security standards.
**Qualifications & Skills**
**Required:**
+ 3+ years of experience in application support, DevOps, or similar discipline.
+ Strong troubleshooting and problem-solving skills with high attention to detail.
+ Understanding of relational databases.
+ Proficiency in supporting Java applications on Linux platforms.
+ Experience working with ticketing and monitoring tools.
+ Strong communication skills.
+ A collaborative team member who adapts quickly, embraces new challenges, and is eager to learn new skills.
**Preferred:**
+ Understanding of ITIL principles and service management practices.
+ Experience with MS SQL Server, Postgres and/or Maria DB
+ Knowledge of AWS and Terraform an advantage
+ Experience with scripting (e.g., PowerShell, Python) or automation tools.
+ Clean driving license.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Application Support Analyst
Posted today
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Job Description
Application Support Technician
Chandlers Ford, Eastleigh
Salary: 25-33k (DOE)
This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base.
You will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training.
Essential Skills & Experience
- Degree in IT, Business IT or equivalent training.
- Strong problem-solving ability and initiative.
- Ability to quickly understand business and system processes.
- Excellent communication skills (verbal and written).
- Able to prioritise multiple tasks under pressure.
- General IT knowledge (Microsoft applications, servers, browsers, remote desktop).
Desirable
- Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage).
- Previous application support experience.
- SQL/SQL database knowledge.
Benefits
There is private medical, and a large free car park on site. There is plenty of learning and development opportunities.
Application Support Engineer
Posted today
Job Viewed
Job Description
We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements.
Key Responsibilities:
1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution.
2. Manage incident and problem tickets using enterprise ITSM tools.
3. Perform capacity and performance management to ensure system stability.
4. Work closely with development teams for onboarding new applications and upgrades.
5. Support internal and external audits, ensuring compliance and documentation.
6. Collaborate with business and operations teams to prioritize defect fixes and enhancements.
7. Handle event-driven and scheduled batch processes, ensuring smooth operations.
8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases.
9. Participate in on-call support for real-time issue triaging and restoration efforts.
Required Skills & Experience:
1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations.
2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services, MQ, Microservices, MuleSoft).
3. Hands-on experience with middleware technologies (IBM WebSphere MQ, JBoss, MuleSoft).
4. Strong Unix/Windows OS knowledge with scripting expertise.
5. Proficiency in Oracle, DB2, and PL/SQL for incident resolution.
6. Experience with monitoring and scheduling tools for system support.
7. Excellent problem-solving, communication, and stakeholder management skill
Application Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Application Support Specialist
6 Month Fixed Term Contract | 40,000 - 45,000 per annum | Remote Based
We're seeking an Application Support Specialist to provide technical expertise and support across our application environment.
Key Responsibilities
- Application support and troubleshooting
- Develop and maintain automation scripts
- Document processes and technical solutions
- System performance monitoring and improvements
Essential Skills & Experience
- Proven coding/scripting skills: JavaScript, PowerShell, VBA, SQL
- MS Windows Server experience
- Some experience withworkflow automation tools
- Strong documentation skills
- Willingness to learn and develop technical skills
Highly Desirable
- PlanetPress experience - significant advantage
What We Offer
- Competitive salary: 40,000 - 45,000 per annum
- Remote Based working
- Opportunity to develop technical skills
- Collaborative work environment
Contract Duration: 6 months fixed term (Potential to convert to permanent)
Application Support Analyst
Posted 2 days ago
Job Viewed
Job Description
Application Support Analyst
50,000 + on-call
Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.
The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.
Required Skills:
- Understanding of ERP Systems - Oracle EBS preferred
- Understanding of SAP Concur - ideally with a focus on invoices and expenses
- Oracle SQL - PL/SQL understanding is also beneficial
- Ability to understand and investigate data flows between systems - ETL processes
Nice to have skills:
- Knowledge of Power Apps and Power BI
- ITIL
This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.
Application Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Application Support Specialist
Elland
Up to 46,000
Your new role
As an Application Specialist, you will be part of the Information Technology and Business Systems team, providing support for applications and business software. You will collaborate closely with project managers, IT teams, business systems teams, and digital teams, as well as departmental heads, to understand their needs and requirements. You will ensure the smooth delivery and operation of business systems and applications, offering technical support, troubleshooting, and training to end-users and internal staff.
Responsibilities
Participate in the full software development lifecycle, from analysis and design to testing and deployment.
Configure, install, and maintain software applications on various platforms and devices alongside product owners.
Monitor and optimise the performance across systems, availability, and security of the applications in line with our adjacent infrastructure team.
Provide technical assistance and troubleshooting for application-related issues, serving as the primary point of contact for users.
Document and update the application specifications, manuals, SOP's, and procedures.
Research and evaluate new technologies and tools to improve the application development and delivery process.
Monitor and suggest software security protocols to protect sensitive business information.
Analyse user needs and provide recommendations for new/improvements to enhance business processes.
Work closely with the software development teams to design, test, and deploy new applications and enhancements.
Conduct training sessions and create user guides to help colleagues effectively use new or updated applications
Liaise with software vendors to manage contracts, updates, patches, and support agreements
Experience needed
Strong problem-solving skills to diagnose and resolve application issues
Ability to manage application-related projects, including planning, execution, and monitoring
Experience in creating and maintaining detailed documentation for applications
Experience in providing technical support and training to end-users
Proven ability to work effectively with cross-functional teams, including IT, business systems, and digital teams
Desirable
Proficient in SQL and experienced in managing databases.
Skilled in programming languages such as C#, Java, Python, or PHP.
Familiar with web development frameworks and technologies such as HTML, CSS, JavaScript, and .NET.
Knowledgeable in Microsoft Power Automate.
Microsoft Graph API:** Understanding of Microsoft Graph API.
Experienced in Robotic Process Automation (RPA).
Knowledgeable in HR systems.
Familiar with Microsoft Entra.
Understanding of AWS.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Application Support Analyst
Posted today
Job Viewed
Job Description
Application Support Technician
Chandlers Ford, Eastleigh
Salary: 25-33k (DOE)
This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base.
You will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training.
Essential Skills & Experience
- Degree in IT, Business IT or equivalent training.
- Strong problem-solving ability and initiative.
- Ability to quickly understand business and system processes.
- Excellent communication skills (verbal and written).
- Able to prioritise multiple tasks under pressure.
- General IT knowledge (Microsoft applications, servers, browsers, remote desktop).
Desirable
- Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage).
- Previous application support experience.
- SQL/SQL database knowledge.
Benefits
There is private medical, and a large free car park on site. There is plenty of learning and development opportunities.
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Application Support Specialist
Posted today
Job Viewed
Job Description
Application Support Specialist
6 Month Fixed Term Contract | 40,000 - 45,000 per annum | Remote Based
We're seeking an Application Support Specialist to provide technical expertise and support across our application environment.
Key Responsibilities
- Application support and troubleshooting
- Develop and maintain automation scripts
- Document processes and technical solutions
- System performance monitoring and improvements
Essential Skills & Experience
- Proven coding/scripting skills: JavaScript, PowerShell, VBA, SQL
- MS Windows Server experience
- Some experience withworkflow automation tools
- Strong documentation skills
- Willingness to learn and develop technical skills
Highly Desirable
- PlanetPress experience - significant advantage
What We Offer
- Competitive salary: 40,000 - 45,000 per annum
- Remote Based working
- Opportunity to develop technical skills
- Collaborative work environment
Contract Duration: 6 months fixed term (Potential to convert to permanent)
Application Support Analyst
Posted today
Job Viewed
Job Description
Application Support Analyst
50,000 + on-call
Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.
The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.
Required Skills:
- Understanding of ERP Systems - Oracle EBS preferred
- Understanding of SAP Concur - ideally with a focus on invoices and expenses
- Oracle SQL - PL/SQL understanding is also beneficial
- Ability to understand and investigate data flows between systems - ETL processes
Nice to have skills:
- Knowledge of Power Apps and Power BI
- ITIL
This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.
Application Support Specialist
Posted today
Job Viewed
Job Description
Application Support Specialist
Elland
Up to 46,000
Your new role
As an Application Specialist, you will be part of the Information Technology and Business Systems team, providing support for applications and business software. You will collaborate closely with project managers, IT teams, business systems teams, and digital teams, as well as departmental heads, to understand their needs and requirements. You will ensure the smooth delivery and operation of business systems and applications, offering technical support, troubleshooting, and training to end-users and internal staff.
Responsibilities
Participate in the full software development lifecycle, from analysis and design to testing and deployment.
Configure, install, and maintain software applications on various platforms and devices alongside product owners.
Monitor and optimise the performance across systems, availability, and security of the applications in line with our adjacent infrastructure team.
Provide technical assistance and troubleshooting for application-related issues, serving as the primary point of contact for users.
Document and update the application specifications, manuals, SOP's, and procedures.
Research and evaluate new technologies and tools to improve the application development and delivery process.
Monitor and suggest software security protocols to protect sensitive business information.
Analyse user needs and provide recommendations for new/improvements to enhance business processes.
Work closely with the software development teams to design, test, and deploy new applications and enhancements.
Conduct training sessions and create user guides to help colleagues effectively use new or updated applications
Liaise with software vendors to manage contracts, updates, patches, and support agreements
Experience needed
Strong problem-solving skills to diagnose and resolve application issues
Ability to manage application-related projects, including planning, execution, and monitoring
Experience in creating and maintaining detailed documentation for applications
Experience in providing technical support and training to end-users
Proven ability to work effectively with cross-functional teams, including IT, business systems, and digital teams
Desirable
Proficient in SQL and experienced in managing databases.
Skilled in programming languages such as C#, Java, Python, or PHP.
Familiar with web development frameworks and technologies such as HTML, CSS, JavaScript, and .NET.
Knowledgeable in Microsoft Power Automate.
Microsoft Graph API:** Understanding of Microsoft Graph API.
Experienced in Robotic Process Automation (RPA).
Knowledgeable in HR systems.
Familiar with Microsoft Entra.
Understanding of AWS.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)