130 Aramark jobs in the United Kingdom

Job Title: Workplace Experience Ambassador

Job Summary

The Workplace Experience Ambassador is responsible for delivering exceptional client and guest experiences across the company's portfolio. This role involves providing a seamless, professional, and welcoming service to all building users, ensuring their needs are anticipated and exceeded.

Key Responsibilities

Security and Safety Enhancement

• Conduct regular building security and safety checks, reporting hazards or anomalies.
• Ensure compliance with Health and Safety and environmental procedures.
• Report faults and issues through our CAFM systems to resolution and be the point of contact for PPM activities, ensuring contractors are registered and contractor POWR conducted/issued.
• Perform first aider/fire marshal duties.
• Maintain up-to-date training on emergency response protocols and assist in drills as needed.
• Act as site security coordinator to issue badge access as per the Global Badge Access policy.

Enhanced Client and Guest Engagement

• Provide exceptional customer service to site residents and guests, acting as a single point of contact for all enquiries.
• Own and take responsibility for a floor, ensuring world-class customer service.
• Assist with VIP visits by coordinating special services, security protocols, and hospitality arrangements.
• Greet and welcome guests courteously, anticipating their needs and exceeding expectations.
• Efficiently manage guest registration, host notification, and issue passes in accordance with site security procedures.
• Maintain a presence in the lobby area, ensuring positive interactions with building users.
• Onboard Ambassadors conducting orientation tours for new starters.
• Monitor and respond to emails in a timely and professional manner.
• Assist guests with luggage and ensure the visual standards of reception and meeting room areas.
• Provide general information on the local area, directions, and travel updates.

Operational and Administrative Support

• Administer bookings for meeting rooms.
• Conduct daily meeting room checks and support with meeting room setups.
• Replenish front of house refreshments, and coordinate room and hospitality bookings.
• Undertake general team administration duties and support QHSE activities.
• Raise POs for sundries items: Stationary & kitchen consumables from our preferred list of items, coffee vending supplies.
• Collect and distribute office post & deliveries as required.
• Keep kitchen area tidy and clean throughout the day, including loading/unloading of dishwasher.
• Maintain inventory control of office supplies, ensuring timely ordering and replenishment.
• Support facility access control management by maintaining accurate records of visitor and resident logs.
• Assist with monthly and quarterly facility audits to ensure operational efficiency.
• Carry out reasonable requests from management.

Technology and Digital Support

• Assist with Audio Visual Equipment setup and monitor Multi-Functional Devices.
• Troubleshoot and provide first-line support for common IT issues in meeting rooms and collaborative spaces.
• Ensure digital signage systems are updated with accurate and relevant content.

Sustainability and Wellness

• Promote and coordinate sustainability initiatives, such as recycling programs and energy-saving campaigns.
• Support wellness programs, including ergonomic assessments and mindfulness sessions.

Event and Community Coordination

• Plan and execute small-scale social events, networking sessions, and engagement activities.
• Manage event logistics, from setup to breakdown, ensuring a smooth guest experience.
• Coordinate building events and health & wellbeing initiatives, communicating through appropriate tools.
• Serve as a liaison between building users and management to gather and act on feedback for continuous service improvement.

Qualifications

• Proven customer service, security, or hospitality-related experience.
• Strong organisational and communication skills.
• Proven track record in delivering outstanding customer service in a corporate environment.
• Ability to multi-task, prioritise, and ensure consistent guest experiences.
• Working knowledge of Microsoft Office suite and relevant IT systems.
• Ability to perform minimal physical activity such as carrying small packages.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

• Supervise and coordinate the daily activities of the facilities management team.
• Develop and implement maintenance schedules for building systems, including HVAC, plumbing, and electrical.
• Ensure compliance with all health, safety, and environmental regulations.
• Conduct regular site inspections to identify and address any maintenance or safety issues.
• Manage relationships with external contractors and service providers.
• Oversee minor repairs and maintenance tasks, ensuring timely completion.
• Respond promptly to tenant requests and facility-related emergencies.
• Manage the budget for facilities operations and supplies.
• Assist in the planning and execution of building upgrades and renovations.
• Maintain accurate records of maintenance activities, inspections, and incident reports.
• Provide training and guidance to facilities staff.
• Promote a safe and efficient working environment.

• Proven experience in facilities management or a related role.
• Previous supervisory or team leadership experience is essential.
• Strong knowledge of building maintenance systems and best practices.
• Understanding of health and safety legislation.
• Excellent organizational and time-management skills.
• Strong problem-solving abilities and a proactive approach.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in using CMMS (Computerized Maintenance Management System) software is desirable.
• Relevant certifications in facilities management or health and safety are a plus.

• Supervising and coordinating the daily activities of the cleaning and maintenance staff.
• Developing and implementing cleaning schedules and protocols to meet high standards of hygiene.
• Conducting regular inspections of the facilities to identify and address any maintenance or cleaning issues.
• Ensuring compliance with all health, safety, and environmental regulations.
• Managing inventory of cleaning supplies and equipment, placing orders as needed.
• Training new staff members on cleaning procedures, safety protocols, and equipment usage.
• Responding promptly to maintenance requests and coordinating repairs with external contractors when necessary.
• Monitoring staff performance and providing constructive feedback and support.
• Maintaining records of cleaning activities, inspections, and maintenance work.
• Liaising with management to report on facility status and propose improvements.

• Supervise and manage a team of facilities and cleaning staff, providing guidance and support.
• Oversee the day-to-day operations of facilities management, including cleaning, maintenance, and groundskeeping.
• Coordinate and manage external contractors, ensuring work is completed to a high standard and within budget.
• Develop and implement efficient cleaning schedules and maintenance plans.
• Ensure all facilities comply with health, safety, and environmental regulations.
• Conduct regular inspections of buildings and grounds to identify and address any maintenance or safety issues.
• Respond promptly to facilities-related emergencies and issues, implementing effective solutions.
• Manage the stock of cleaning supplies and maintenance equipment, ensuring adequate inventory levels.
• Assist in the development and management of the facilities budget.
• Maintain accurate records of maintenance, inspections, and contractor activities.
• Foster a positive and productive working environment for the facilities team.
• Liaise with building tenants and management to address any concerns or requests.

• Proven experience in a facilities management, building services, or supervisory role.
• Experience in managing cleaning operations and maintenance programs.
• Strong understanding of health and safety regulations relevant to facilities management.
• Excellent leadership and team management skills.
• Proficiency in using facilities management software is an advantage.
• Strong organizational and time-management abilities.
• Good communication and interpersonal skills, with the ability to interact effectively with staff, contractors, and tenants.
• Ability to work under pressure and respond to emergencies.
• Basic knowledge of building systems (e.g., HVAC, plumbing, electrical) is beneficial.
• Full UK Driving Licence and access to own transport may be required.

• Develop and implement comprehensive facilities management strategies and operational plans.
• Oversee the planning, coordination, and execution of all maintenance, repair, and cleaning activities.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Manage the facilities budget, controlling expenditures and identifying cost-saving opportunities.
• Lead, motivate, and manage a team of facilities staff, including cleaners, maintenance technicians, and security personnel.
• Liaise with external contractors and suppliers, negotiating contracts and ensuring quality of service.
• Conduct regular building inspections and risk assessments to identify and address potential hazards.
• Manage the procurement of supplies and equipment necessary for facility operations.
• Develop and implement emergency preparedness and response plans.
• Maintain accurate records of maintenance, inspections, and incidents.
• Act as the primary point of contact for facilities-related issues for building occupants and stakeholders.
• Drive continuous improvement initiatives within the facilities department.

• A recognised qualification in Facilities Management, Building Services Engineering, or a related field (e.g., BIFM, RICS).
• A minimum of 5 years' experience in facilities management, with a proven track record of operational leadership.
• Strong knowledge of building maintenance, cleaning standards, health and safety legislation, and fire safety.
• Experience in budget management and cost control.
• Excellent leadership, team management, and motivational skills.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in CAFM (Computer-Aided Facilities Management) software is desirable.
• Ability to identify and resolve problems effectively and efficiently.
• A proactive and hands-on approach to managing facilities operations.
• A commitment to high standards of service delivery and customer satisfaction.

• Supervise and coordinate the daily activities of cleaning and maintenance staff.
• Develop and implement cleaning schedules and standards.
• Conduct regular site inspections to ensure facilities are maintained to a high standard.
• Manage building systems and equipment, ensuring they are in good working order.
• Coordinate and oversee minor repairs, maintenance, and improvement projects.
• Liaise with external service providers and contractors for specialised maintenance tasks.
• Ensure compliance with health, safety, and environmental regulations.
• Manage inventory of cleaning supplies, equipment, and other facilities-related consumables.
• Respond promptly to facilities-related emergencies and requests.
• Maintain accurate records of maintenance activities and expenditures.

• Proven experience in facilities management, building maintenance, or a similar supervisory role.
• Demonstrable experience in supervising a team.
• Strong knowledge of cleaning practices, building systems, and maintenance procedures.
• Understanding of health and safety regulations (e.g., COSHH, risk assessments).
• Excellent organisational and time-management skills.
• Good communication and interpersonal abilities.
• Ability to troubleshoot and resolve issues effectively.
• Proficiency in basic computer applications.
• Relevant facilities management certification is a plus.

Job Title: Workplace Experience Ambassador

Job Summary

The Workplace Experience Ambassador is responsible for delivering exceptional client and guest experiences across the company's portfolio. This role involves providing a seamless, professional, and welcoming service to all building users, ensuring their needs are anticipated and exceeded.

Key Responsibilities

Security and Safety Enhancement

• Conduct regular building security and safety checks, reporting hazards or anomalies.
• Ensure compliance with Health and Safety and environmental procedures.
• Report faults and issues through our CAFM systems to resolution and be the point of contact for PPM activities, ensuring contractors are registered and contractor POWR conducted/issued.
• Perform first aider/fire marshal duties.
• Maintain up-to-date training on emergency response protocols and assist in drills as needed.
• Act as site security coordinator to issue badge access as per the Global Badge Access policy.

Enhanced Client and Guest Engagement

• Provide exceptional customer service to site residents and guests, acting as a single point of contact for all enquiries.
• Own and take responsibility for a floor, ensuring world-class customer service.
• Assist with VIP visits by coordinating special services, security protocols, and hospitality arrangements.
• Greet and welcome guests courteously, anticipating their needs and exceeding expectations.
• Efficiently manage guest registration, host notification, and issue passes in accordance with site security procedures.
• Maintain a presence in the lobby area, ensuring positive interactions with building users.
• Onboard Ambassadors conducting orientation tours for new starters.
• Monitor and respond to emails in a timely and professional manner.
• Assist guests with luggage and ensure the visual standards of reception and meeting room areas.
• Provide general information on the local area, directions, and travel updates.

Operational and Administrative Support

• Administer bookings for meeting rooms.
• Conduct daily meeting room checks and support with meeting room setups.
• Replenish front of house refreshments, and coordinate room and hospitality bookings.
• Undertake general team administration duties and support QHSE activities.
• Raise POs for sundries items: Stationary & kitchen consumables from our preferred list of items, coffee vending supplies.
• Collect and distribute office post & deliveries as required.
• Keep kitchen area tidy and clean throughout the day, including loading/unloading of dishwasher.
• Maintain inventory control of office supplies, ensuring timely ordering and replenishment.
• Support facility access control management by maintaining accurate records of visitor and resident logs.
• Assist with monthly and quarterly facility audits to ensure operational efficiency.
• Carry out reasonable requests from management.

Technology and Digital Support

• Assist with Audio Visual Equipment setup and monitor Multi-Functional Devices.
• Troubleshoot and provide first-line support for common IT issues in meeting rooms and collaborative spaces.
• Ensure digital signage systems are updated with accurate and relevant content.

Sustainability and Wellness

• Promote and coordinate sustainability initiatives, such as recycling programs and energy-saving campaigns.
• Support wellness programs, including ergonomic assessments and mindfulness sessions.

Event and Community Coordination

• Plan and execute small-scale social events, networking sessions, and engagement activities.
• Manage event logistics, from setup to breakdown, ensuring a smooth guest experience.
• Coordinate building events and health & wellbeing initiatives, communicating through appropriate tools.
• Serve as a liaison between building users and management to gather and act on feedback for continuous service improvement.

Qualifications

• Proven customer service, security, or hospitality-related experience.
• Strong organisational and communication skills.
• Proven track record in delivering outstanding customer service in a corporate environment.
• Ability to multi-task, prioritise, and ensure consistent guest experiences.
• Working knowledge of Microsoft Office suite and relevant IT systems.
• Ability to perform minimal physical activity such as carrying small packages.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.