1,484 Auto Service jobs in the United Kingdom

Service Advisor - Motor Trade


About the Role
We are looking for a customer-focused and highly organised Service Advisor to join our busy dealership aftersales team. You will be the key link between our customers and the workshop, ensuring each customer receives exceptional service from the moment they book their vehicle in to the moment they collect it.

The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer care, and previous experience within the motor trade.


Key Responsibilities

Greet customers in a friendly and professional manner, identifying their service and repair needs.
Book vehicles in for servicing, repairs, and MOTs using the dealership's booking system.
Provide accurate cost estimates and explain work required clearly to customers.
Liaise with the workshop to ensure work is completed on time and to the required standard.
Keep customers updated on progress, costs, and any additional work required.
Prepare invoices and process payments accurately.
Handle customer queries and resolve issues quickly and professionally.
Upsell additional products, services, and maintenance packages where appropriate.

Candidate Profile

Previous experience as a Service Advisor in a dealership or independent garage environment.
Strong customer service and communication skills.
Good organisational skills with the ability to multi-task in a fast-paced environment.
IT literate with experience using Dealer Management Systems (DMS).
Knowledge of vehicle servicing and repair processes.
A proactive, professional, and approachable attitude.
Full UK driving licence preferred.

Benefits

Competitive salary 27,000 - 35,000 + bonus scheme.
Ongoing manufacturer and in-house training.
Career progression opportunities within the motor trade.
Company pension scheme and other benefits.

Service Advisor

Franchised Motor Dealership - Blackpool

Our client is looking for an experienced Service Advisor to join the team at their Blackpool site.

Salary: up to 29k Basic, uncapped OTE of 32k

Working Days/Hours: Mon to Fri, 8.30am to 5.30pm

1 in 2 Saturday mornings

The ideal candidate:

Experience in the motor industry and/or service advisor role

A good level of computer literacy

A keen eye for detail

Someone who has a passion to make things work - keep moving forward to reach the finish line everyday

Good customer service skills

Ability to work under pressure

If this sounds like you, apply in confidence today with an up to date CV!

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

About the role
 
We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Oldbury.
 
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
 
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
 
Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.


About you
 
Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.
 
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. 

When applying for this role please consider that we require candidates to have Service Advisor experience within the automotive industry as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor:
Basic Salary: Up to £30,000
OTE: Up to £35,000
Location: Huddersfield
Hours: Monday to Friday 08:00-17:00/08:30-17:30/09:00-18:00, 1 in 3 Saturdays 08:00-14:00
 
Benefits:
-Parking
-Birthday off
-Car benefit scheme
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling  
Full manual UK Driving Licence
Honest, determined and hard-working
 
If you are interested in this Service Advisor position, please contact  Lucy @ Auto Skills and quote job number: 51149
 

Service Advisor
Basic Salary - £29,000
OTE - £35,000
Location - Salisbury
 
Benefits -
Accredited Dealer Training
Employee Assistance Programme
Eye care Vouchers
Cycle to Work Scheme
Staff Referral Scheme
Life Assurance
Company Events
Staff Discounts on MOT's and Servicing
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Up selling works to be completed and special offers/Service Plans
 
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Up selling  
Full manual UK Driving Licence
 
If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 50464

SERVICE ADVISOR
Basic Salary - £12.50 + overtime + bonus
Working Hours - Monday - Wednesday 8am till 6pm
Location - Sidcup

On going contract with potential to go permanent
 
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  
 
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
 
If you are interested in hearing more and applying for this Service Advisor vacancy, then please contact Kelsey @ Auto Skills UK and quote reference number: 51498

Service Advisor
Basic Salary -£26,000
OTE - £34,400
Location - Newcastle
 
Benefits
·Enhanced holidays that increase with service
·Eligibility to join one of our car schemes
·Critical illness cover after 2 years and Life Assurance
·Smart Health - free access to support 24 hours a day, 365 days a year
·Enhanced paid maternity, paternity and adoption leave
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
 
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling  
Full manual UK Driving Licence
 
If you are interested in this Service Advisor position, please contact James Jackson @ Auto Skills and quote job number: 49996

Service Advisor
Basic Salary - Up to £29,000
OTE - Up to £35,000
Location - Weston Super Mare
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
 
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / RTC / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling  
Full manual UK Driving Licence
 
If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 51256