45,936 Service Advisor jobs in the United Kingdom

Automotive Service Advisor required in Kettering

up to 29,000 basic salary + 5,000 OTE

Monday to Friday, Saturday AM on rota

This is an exciting opportunity to join a busy Main Dealership that is looking for a passionate Customer Advisor to join the family.

The department and dealership is spear-headed by a management structure who understand the business and the manufacturer inside out. A fantastic business and environment that will support your learning and development as well as your career prospects.

You will ideally hold Main Dealer service experience but those with strong Automotive experience elsewhere in the trade would be considered.

Key Responsibilities/Skills:

• Greeting customers and scheduling services
• Keeping customers updated on the progress of their vehicle
• Providing additional services including service plans
• Handling customer complaints

For your hard work you will be rewarded with:

• A fantastic dealer group
• Manufacturer training
• The opportunity to work with like-minded Service department members

You will require previous Automotive experience, however you do not require Main Dealer experience as this site will offer you the support and training required to achieve your potential.

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7402 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.

Service Advisor

Monday-Friday 9:00am-17:30pm

28,000+

Warrington

Are you now looking for a new opportunity to gain qualification?

Do you have a good understanding of the mechanical aspects of the automotive industry?

If so, please read on as our our client are currently looking for a Service Advisor to guide customers through the repair process, giving advice regarding suitable repairers and liasing with engineers. Service Advisors ensure accurate and speedy resolution of customers vehcile repairs giving regard to company procedures and customer sensitivities.

What you'll do:

• Provide accurate service towards customers either face to face or over the phone
• Resolve customer issues across a variety of platforms, telephone, fax, email and online
• Understanding our various customers' requirements and working with them to ensure they are properly dealt with
• Maintain company service levels
• Managed customer expectations throughout the process of their vehicles restoration
• Provide professional and friendly service
• Manage accounts, customer payments and invoices
• Arrange vehicle assessments
• Other reasonable duties as required

Benefits:

• Free Parking
• Hours: Monday to Friday, 09:00am to 17:30pm,
• Pension: 4% Employee Contribution, 4% Employer Contribution
• Casual Dress code
• If desirable, our client can provide qualification towards becoming MET or VDA (Motor Engineering Technician or Vehicle Damage Assessor)
• Excellent progression opportunities

Interested in knowing more?

Service Advisor

Automotive Business - Reading

Are you confident, motivated, and passionate about delivering top-tier customer service? Our client is looking for a dedicated Service Advisor to join their growing team in Reading.

Salary: 28,000 - 40,000 per annum, plus bonuses

Hours: Monday to Friday 8am to 6pm, with 1 in 3 Saturdays on a rota - 08:30am to 12:30pm

What You'll Do:

- Coordinate workflow and allocate tasks to our skilled technicians

- Handle customer enquiries efficiently, ensuring high customer satisfaction

- Provide technical guidance and support to your team

- Accurately evaluate customer service and repair needs based on vehicle health checks

- Assist in service reception when required

- Maintain accurate customer records and adhere to warranty and dealership policies

Be part of a company that values your input, rewards your efforts, and encourages career growth. Ready to drive your career forward? Apply today!

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

SERVICE ADVISOR
Salary:£30,000
Working Hours:Monday to Friday
Week 1 7am - 5pm
Week 2 9am - 7pm
Saturday (1in3) 8am -12pm
Location Erith

Our client requires an experienced Commercial Vehicle Service Advisor / Service Advisor / Service Manager for their Depot.
Must have previous automotive experience
 
Responsibilities of a Service Advisor
·Writing orders for repair work
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Ensuring workshop is working to 100% productivity by scheduling customer orders
 
Skills and Qualifications of a Service Advisor 
·Excellent communication skills
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Previous Technical / Mechanical background would be a clear advantage
·Motor trade experience is essential
 
If you think you are a good fit for this Service Advisor role, please contact Andy @ Auto Skills and state reference job number 52273
 

Service Advisor

Franchised Motor Dealership - Warrington

Our client, a fantastic motor trade employer, is looking to recruit an experienced Service Advisor to join the team

Salary: 27k basic - 35k OTE

Monday to Friday 8:30am - 6pm | 1 Saturday morning a month.

As a Service Advisor you will the first point of contact for customers in the Aftersales department

You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary

You will also be required to promote additional products and services as well as working with the Service Manager.

Must have experience in the role, ideally within a prestige dealership.

Do you have exceptional customer skills or experience in a customer service advisor role?

Are you an enthusiastic person with passion and drive for the industry?

Do you have career ambitions?

If yes to the above questions, don't hesitate, apply NOW!

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

About the role

We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Newport.

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.  You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

When applying for this role please consider that we require candidates to have Service Advisor experience within the automotive industry as a minimum requirement for this role.

Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. 

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

• Kemble, Wilshire, SN16 9SN
li>£28-32k DOE and benefits package

Do you understand the difference between good and great customer service? Can you build relationships quickly, sometimes under difficult circumstances? Can you articulate the benefit of keeping high value machinery in perfect running order?

Tallis Amos Group are looking to hire a Service Advisor in our Kemble Cotswolds depot on the Gloucester and Wiltshire border. In the simplest terms the job entails booking of service appointments and ensuring customer success. The role is pivotal within the depot as it drives the growth of our service departments to ensure we maximise customer accounts that we hold whilst also delivering exceptional quality of service to our customers. The position is the main interface between the customer and service department, helping to delegate workshop workflow and the schedule of service, both in depot and mobile.

Reporting to the service managers, you will be making calls out directly to customers to market service and parts sales using the TAG CRM system. You will also  receive calls and allocate work to the technicians via Gold to ensure that they are kept busy to maximise efficiency of their workload. There is responsibility to monitor customer machinery through remote service tools and contact them to prospect for service and parts in addition to allocating work to technicians based on criticality of repair and available inhouse expertise. Other duties include quoting for repairs, informing and updating customers on repair and part lead times as well as consulting with customers on part suitability.

Essential Criteria

Excellent verbal and written communication skill
• Strong sense of business development and commercial acumen

Desirable Criteria

• Strong knowledge and understanding of agricultural and/or turf machinery
• Previous outbound sales activity

In return for this TAG offer you an excellent pay and benefits package, pension scheme, generous holiday allowance and also Vitality Health. In addition to this TAG are committed to the ongoing professional development of all staff and offer each team member the chance to hone their skill set through class leading CPD and in house training.

To discuss the role informally or find out any further information please get in touch with recruitment coordinator Guy Bunting or apply to day

Service Advisor
Basic Salary - £28,500 + Bonus
Location - Bishop Stortford

***NO WEEKENDS***
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
 
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling  
Full manual UK Driving Licence
 
If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52030
 

We are currently advertising on behalf of a Successful Automotive Dealership, who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Aberdeen area.
 
Benefits:

• Basic Salary up to £27,400 DOE
li>OTE up to c. £2,000 li>Monday to Friday with Saturday rota as required
• 33 days annual leave (including bank holidays)
• Company pension & life assurance
• Discounted servicing, parts and vehicles
• Cycle to work scheme and employee benefits platform
• Ongoing manufacturer and in-house training

Requirements:

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties:

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the Customer Service Advisor role requires

For your hard work our client is offering a salary of 7,400.

To apply for this Customer Service Advisor position, please forward your CV to Peter Manion quoting the job reference number or call our office for a chat about this position.

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