45,766 Service Advisor jobs in the United Kingdom
Client Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Monday to Friday
Surrey
£27,457 per annum + great benefits
A great opportunity has arisen for a Customer Experience Advisor to work within within a Procurement & Supply Chain Business which is part of a international contract catering company.
The Customer Experience Advisor will provide help and support to all Customers / Suppliers and Team Members who contact via teleph.
ADZN1_UKCT
Client Service Advisor- Corporate Insurance
Posted 1 day ago
Job Viewed
Job Description
We are hiring!
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the clientu2019s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.
The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
Experience in the insurance industry, with experience in the core lines of commercial risks.
Understanding of Global placements an advantage.
Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
An effective communicator and presenter.
Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
2564085
Client Service Advisor - Corporate Insurance, Chelmsford
We are hiring!
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the clientu2019s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.
The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
Experience in the insurance industry, with experience in the core lines of commercial risks.
Understanding of Global placements an advantage.
Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
An effective communicator and presenter.
Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Client Service Advisor- Corporate Insurance
Posted 1 day ago
Job Viewed
Job Description
We are hiring!
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the clientu2019s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.
The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
Experience in the insurance industry, with experience in the core lines of commercial risks.
Understanding of Global placements an advantage.
Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
An effective communicator and presenter.
Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
2564085
Client Service Advisor - Corporate Insurance, Chelmsford
We are hiring!
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the clientu2019s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.
The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
Experience in the insurance industry, with experience in the core lines of commercial risks.
Understanding of Global placements an advantage.
Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
An effective communicator and presenter.
Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Client Service Advisor - Commercial Insurance
Posted 1 day ago
Job Viewed
Job Description
Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?
Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?
If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this wide and varied role, you'll be joining a client service team and will be responsible for a number of key tasks including:
Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
Working with the Placement Brokers to prepare full cover comparisons as required.
Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
Actively engaging and supporting the wider client service team
Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.
How this opportunity is different
Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.
Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success
UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
Global programme experience would be advantageous but not essential
Collaborative, team-playing approach
Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
Client focused approach with a desire to provide the highest possible levels of service at all times
IT savvy with proven Excel skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-jv2
#LI-HYBRID
2560892
Client Service Advisor - Leicester
Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?
Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?
If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this wide and varied role, you'll be joining a client service team and will be responsible for a number of key tasks including:
Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
Working with the Placement Brokers to prepare full cover comparisons as required.
Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
Actively engaging and supporting the wider client service team
Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.
How this opportunity is different
Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.
Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success
UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
Global programme experience would be advantageous but not essential
Collaborative, team-playing approach
Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
Client focused approach with a desire to provide the highest possible levels of service at all times
IT savvy with proven Excel skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-jv2
#LI-HYBRID
Client Service Advisor - Commercial Insurance
Posted 1 day ago
Job Viewed
Job Description
Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?
Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?
If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this wide and varied role, you'll be joining a client service team and will be responsible for a number of key tasks including:
Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
Working with the Placement Brokers to prepare full cover comparisons as required.
Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
Actively engaging and supporting the wider client service team
Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.
How this opportunity is different
Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.
Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success
UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
Global programme experience would be advantageous but not essential
Collaborative, team-playing approach
Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
Client focused approach with a desire to provide the highest possible levels of service at all times
IT savvy with proven Excel skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-jv2
#LI-HYBRID
2560892
Client Service Advisor - Leicester
Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?
Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?
If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this wide and varied role, you'll be joining a client service team and will be responsible for a number of key tasks including:
Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
Working with the Placement Brokers to prepare full cover comparisons as required.
Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
Actively engaging and supporting the wider client service team
Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.
How this opportunity is different
Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.
Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success
UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
Global programme experience would be advantageous but not essential
Collaborative, team-playing approach
Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
Client focused approach with a desire to provide the highest possible levels of service at all times
IT savvy with proven Excel skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#li-jv2
#LI-HYBRID
Client Service Advisor - Corporate Insurance
Posted 1 day ago
Job Viewed
Job Description
Are you looking for your next step within the insurance industry? Would you like to excel with a global leading broker?
Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Birmingham office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
A Client Service Advisor works with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Clientu2019s business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager, and implement recommended changes for Clients if required.
Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required.
Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments.
Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers.
Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a fantastic opportunity to join our very experienced team in Aon Birmingham, with our team members enthusiastic to share their knowledge and develop colleagues in our business. Skills and experience that will lead to success
Experience of global insurance programmes ideal u2013 inwards and outwards
Insurance experience required, experience handling large corporate clients preferred
High level of FCA Principle and Procedures
Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined
Organised, with the ability to prioritise work, delivering accurately and on time
Embrace change and react positively
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
2552832 Client Service Advisor u2013 Commercial Insurance, Birmingham
Are you looking for your next step within the insurance industry? Would you like to excel with a global leading broker?
Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Birmingham office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
A Client Service Advisor works with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Clientu2019s business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager, and implement recommended changes for Clients if required.
Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required.
Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments.
Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers.
Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a fantastic opportunity to join our very experienced team in Aon Birmingham, with our team members enthusiastic to share their knowledge and develop colleagues in our business. Skills and experience that will lead to success
Experience of global insurance programmes ideal u2013 inwards and outwards
Insurance experience required, experience handling large corporate clients preferred
High level of FCA Principle and Procedures
Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined
Organised, with the ability to prioritise work, delivering accurately and on time
Embrace change and react positively
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Client Service Advisor - Corporate Insurance
Posted 1 day ago
Job Viewed
Job Description
Are you looking for your next step within the insurance industry? Would you like to excel with a global leading broker?
Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Birmingham office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
A Client Service Advisor works with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Clientu2019s business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager, and implement recommended changes for Clients if required.
Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required.
Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments.
Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers.
Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a fantastic opportunity to join our very experienced team in Aon Birmingham, with our team members enthusiastic to share their knowledge and develop colleagues in our business. Skills and experience that will lead to success
Experience of global insurance programmes ideal u2013 inwards and outwards
Insurance experience required, experience handling large corporate clients preferred
High level of FCA Principle and Procedures
Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined
Organised, with the ability to prioritise work, delivering accurately and on time
Embrace change and react positively
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
2552832 Client Service Advisor u2013 Commercial Insurance, Birmingham
Are you looking for your next step within the insurance industry? Would you like to excel with a global leading broker?
Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Birmingham office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
A Client Service Advisor works with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Clientu2019s business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager, and implement recommended changes for Clients if required.
Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required u2013 fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required.
Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments.
Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers.
Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a fantastic opportunity to join our very experienced team in Aon Birmingham, with our team members enthusiastic to share their knowledge and develop colleagues in our business. Skills and experience that will lead to success
Experience of global insurance programmes ideal u2013 inwards and outwards
Insurance experience required, experience handling large corporate clients preferred
High level of FCA Principle and Procedures
Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined
Organised, with the ability to prioritise work, delivering accurately and on time
Embrace change and react positively
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Be The First To Know
About the latest Service advisor Jobs in United Kingdom !
Client Service Advisor - Professional Services Group
Posted 1 day ago
Job Viewed
Job Description
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2564711 Client Service Advisor - London
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
Client Service Advisor - Professional Services Group
Posted 1 day ago
Job Viewed
Job Description
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2564711 Client Service Advisor - London
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
Client Service Advisor - SME Insurance (Glasgow)
Posted 1 day ago
Job Viewed
Job Description
Do you thrive in a client-focused environment where delivering exceptional service is at the heart of everything you do?
Are you ready to apply your commercial insurance expertise with a global leader and take the next step in your career?
This hybrid role offers the flexibility to work both virtually and from our Glasgow office.
Youu2019ll be managing a portfolio of SME clients, each presenting distinct risk profiles and a broad mix of insurance needs. Working in a high-volume team within the small to medium business sector means engaging with a wide range of clients and challengesu2014making every day varied and rewarding.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
We deal with a wide variety of SME risks, managing a varied portfolio of clients with exposure to a wide variety of products. We are a high-volume team, as the clients that we deal with are in the small to medium sector, which gives us a good variety of clients and risks.
To work closely with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI's
Develop and maintain strong relationships with Appointed Representatives to facilitate smooth brokerage operations
Comply with regulatory and other standards as directed by line management
Process and manage transactions, ensuring accuracy and compliance with company policies and industry regulations
Work with internal teams to resolve issues and enhance service delivery
Manage your own book of business, dealing with clients through the full renewal cycle to provide consistency of service
Participate in continuous professional development
Consider improvements in Client risk & insurance programme design
Negotiate with insurers to secure renewal terms, process Mid Term adjustments and cover extensions when required and deal with day-to-day enquiries
Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives
Professionally represent Aon, demonstrating an understanding of Corporate objectives
How this opportunity is different
By joining Aon, you will become part of one of the worldu2019s leading insurance brokers with offices all around the world. We offer a wide-ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK.
Skills and experience that will lead to success
Good awareness of FCA principles and Aonu2019s own Principles and Procedures
Good level of technical knowledge in all commercial risks
Good communication skills
Very organised, with the ability to prioritise so work is delivered accurately and on time
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
2563899
Client Service Advisor u2013 SME Insurance, Glasgow
Do you thrive in a client-focused environment where delivering exceptional service is at the heart of everything you do?
Are you ready to apply your commercial insurance expertise with a global leader and take the next step in your career?
This hybrid role offers the flexibility to work both virtually and from our Glasgow office.
Youu2019ll be managing a portfolio of SME clients, each presenting distinct risk profiles and a broad mix of insurance needs. Working in a high-volume team within the small to medium business sector means engaging with a wide range of clients and challengesu2014making every day varied and rewarding.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
We deal with a wide variety of SME risks, managing a varied portfolio of clients with exposure to a wide variety of products. We are a high-volume team, as the clients that we deal with are in the small to medium sector, which gives us a good variety of clients and risks.
To work closely with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI's
Develop and maintain strong relationships with Appointed Representatives to facilitate smooth brokerage operations
Comply with regulatory and other standards as directed by line management
Process and manage transactions, ensuring accuracy and compliance with company policies and industry regulations
Work with internal teams to resolve issues and enhance service delivery
Manage your own book of business, dealing with clients through the full renewal cycle to provide consistency of service
Participate in continuous professional development
Consider improvements in Client risk & insurance programme design
Negotiate with insurers to secure renewal terms, process Mid Term adjustments and cover extensions when required and deal with day-to-day enquiries
Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives
Professionally represent Aon, demonstrating an understanding of Corporate objectives
How this opportunity is different
By joining Aon, you will become part of one of the worldu2019s leading insurance brokers with offices all around the world. We offer a wide-ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK.
Skills and experience that will lead to success
Good awareness of FCA principles and Aonu2019s own Principles and Procedures
Good level of technical knowledge in all commercial risks
Good communication skills
Very organised, with the ability to prioritise so work is delivered accurately and on time
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID