158 Automation Manager jobs in the United Kingdom

Overview

University College London Hospitals NHS Foundation Trust seeks a leader to drive the automation implementation programme and manage the formation of a new technology service. The role delivers the full scope of automation services, ensuring technical consideration to meet the Trust's efficiency demands.nResponsibilities

Manage a small team of automation developers and business analysts; identify opportunities for automation and benefits realisation.nPrioritise team deliverables and adoption of new technologies and tools in line with Trust objectives.nMeasure and report benefits realised to the Head of Data Systems on efficiencies gained.nLead stakeholder engagement with heads of departments and services to develop a strong reputation for the automation team.nDemonstrate keen interest in and understanding of the latest automation technology and its complex adoption in a healthcare setting.nLead the professional development of the team, maintaining high and consistent standards of processes and documentation.nAbout us

University College London Hospitals NHS Foundation Trust is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people locally, nationally and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We operate across eight sites including: University College Hospital, National Hospital for Neurology and Neurosurgery, Royal National ENT and Eastman Dental Hospitals, University College Hospital Grafton Way Building, Royal London Hospital for Integrated Medicine, University College Hospital Macmillan Cancer Centre, The Hospital for Tropical Diseases, and University College Hospital at Westmoreland Street.nWe are committed to sustainability and have pledged to become a carbon net zero health service, targeting net zero direct emissions by 2031 and indirect emissions by 2040.nDetails

Date posted: 02 September 2025nPay scheme: Agenda for ChangenBand: Band 8anSalary: £64,156 to £71,148 per year inclusive of HCASnContract: PermanentnWorking pattern: Full-timenLocation: UCLH, Maple House, 149 Tottenham Court Road, London, W1T 7NFnPerson Specification

Knowledge and QualificationsnEssential: Educated to Masters level or equivalent experience; evidence of ongoing CPD activity; experience as an operational or strategic manager in a relevant field.nDesirable: Leadership and People Management qualification; Project Management qualification; RPA Certification; IT Service Management qualification.nExperiencenEssential: Project management experience; ability to influence staff at all levels to own project objectives; experience involving teams in analysis and solution development; ability to manage multiple priorities; ability to develop collaborative relationships with stakeholders; practical experience in managing automation lifecycle, patient and administrative workflow, template and protocol design.nDesirable: Experience delivering automations using NHS applications (non-clinical/administrative systems); experience in financial and workforce management.nSkills and AbilitiesnEssential: Ability to meet deadlines; project management with agile and diverse engineering teams; excellent negotiation and persuasion; technical skills in process automation design.nDesirable: Ability to create, review and improve Standard Operating Procedures; familiarity with Microsoft 365, Power Apps, including Power Automate.nCommunicationnEssential: Excellent communication skills for a wide-ranging audience.nPersonal and People DevelopmentnEssential: Commitment to professional development of self and others.nEquality, Diversity and InclusionnEssential: Demonstrable understanding of Equality, Diversity and Inclusion and NHS obligations under the Equality Act 2010 and Public Sector Equality Duties.nOther

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act and requires submission for DBS check.nCertificate of Sponsorship:

Applications from job seekers requiring skilled worker sponsorship will be considered alongside others. Further information at the UK Visas and Immigration website.

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Job Description:

Role: Automation Support Manager

Type: Contract

Location: London, UK (Hybrid)

Minimum years of experience: 10+ years

Job Detail

ITIL Experience

Service Management process methodology + ITIL v5

Leading operational aspects of large application footprint and operational teams

Familiar with SRE methodology and techniques

Nice to have:

Helix + Remedy ITSM

Microsoft BI reporting

Process Automation

Rep.

We’re looking for a technically skilled CRM operator to join our customer marketing team and help own how we build and manage customer journeys. This role blends marketing insight with hands-on expertise in campaign set-up and automation – helping us scale personalised customer communications with precision and care.nYou’ll be the second CRM ops manager in the team and report to the Senior Marketing Manager overseeing CRM. You’ll design and implement CRM workflows in our platform, Customer.io – working closely with our data team to enable segmentation and with our campaign managers to bring ideas to life. You’ll have full responsibility for maintaining the performance, reliability and structure of our marketing CRM platform, and be a key contributor in how we drive customer engagement and optimise the full lifecycle experience.nWhat you’ll donBuild and maintain marketing campaigns across email, SMS and push in Customer.io – ensuring robust setup, QA and performance trackingnCollaborate with data teams to integrate customer attributes and events, ensuring data is usable and reliable for segmentationnCreate and manage audience segments based on user behaviour, lifecycle stage and product usagenEvaluate and implement new CRM tools and platform featuresnMonitor and maintain platform health – resolving issues, maintaining structure, and applying best practicesnLead incident management for CRM platform and campaign issues – quickly diagnosing problems, coordinating cross-team responses and ensuring timely resolution to minimise business impactnImplement personalisation and A/B testing frameworks to optimise delivery and performancenEnsure high quality of CRM documentation and platform governance – including naming conventions, foldering and campaign lifecyclenEnsure all journeys are compliant with regulatory requirements and consent preferences – partnering with compliance as needednTrack CRM performance and identify opportunities for improvement in logic, automation, structure and targetingnWhat you’ll bringn6+ years of experience in CRM operations or marketing automationnProficiency in Customer.io or equivalent platforms – with hands-on experience building journeys and segmentsnBasic to intermediate knowledge of HTML, SQL and/or LiquidnStrong understanding of marketing automation principles, multi-channel orchestration and platform governancenExperience with data integration, data modelling and behavioural segmentationnAttention to detail and a structured approach – you take pride in building systems that are clean, scalable and reliablenChampion of data security and privacy best practices related to CRM platform operations and access controls, ensuring compliance and safeguarding customer informationnComfortable working independently and owning end-to-end technical deliverynStrong collaboration and communication skills – able to work closely with marketers, analysts, product teams and engineersnConfidence in using campaign performance data to inform improvements and test new approachesnIn return for your contribution, we offer a base salary of £60,000 - £70,000 DOE + benefits.nPlease note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

About Octopus GroupnOctopus is a group of companies which invests in the people, ideas and industries that will help to change the world. We collectively believe that the companies serving two of our most important needs – our financial wellbeing and our planet’s future – are failing. And we want that to change. We want everything we do, whether that’s in financial services or energy supply, to have a positive impact on the people it touches. The energy supply business - Octopus Energy is the #1 rated UK energy supply business, and the only one to be recommended by Which? three years in a row.

Perks & BenefitsnMake a differencenWe're on a mission to help millions of people improve their finances. Seeing the impact we can make on our client's lives is deeply rewarding, and motivates the whole team to keep doing more to improve our service. Our client feedback is extremely positive, with a rating of 4.8 out of 5 on Vouchedfor.nFlexible workingnWe currently operate a hybrid model which is a mix of office and remote. You'll have the option of working from home 2 days per week (Monday and Friday) with the remainder from our central London office in Holborn.nWork from anywherenWe give an 18 day work from anywhere allowance to swap out the on site days or take some time working from another country. NB - Due to compliance regulations this does not apply to individuals that give regulated financial advice.nJoin a great teamnWe're a diverse team with decades of experience in financial services and a proven track record. We believe in treating everyone with transparency and respect.nRapidly grow your careernWe believe in hiring people who are better than us, and giving them opportunities to achieve great things. As we continue to scale up, there will be opportunities for ambitious new joiners to demonstrate their skills and take on bigger roles.nShare incentive plan and team bonusnBeing part of Octopus we benefit from the group share incentive plan. In addition, for those who are not commission based we offer a team bonus provided we meet our team goals.nPension, enhanced parental leave, private medical insurance & other perksnAs an Octopus Money employee you'll get access to a company pension, enhanced parental leave, PMI, day off for your birthday and other benefits to make sure you're healthy and happy, now and in the future!n--nWe believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated.nWe do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.nCreate a Job AlertnInterested in building your career at Octopus Money? Get future opportunities sent straight to your email.nAccepted file types: pdf, doc, docx, txt, rtfnEnter manuallynAccepted file types: pdf, doc, docx, txt, rtfnWebsitenLinkedIn ProfilenWhat interests you in applying for this role? *n(We’d love to hear your take – not ChatGPT’s for this and the following)nFrom your direct experience, please describe the strengths and weaknesses of customer.io vs Braze. *nWhat’s a CRM platform rule or “best practice” you think is overhyped or worth breaking (and why)? *nCan you briefly describe a time you used HTML, SQL, or Liquid to solve a specific problem in a CRM campaign?nWhat are your salary expectations? *nIf you are looking at basic salary + OTE / bonus please detail this.nPlease confirm you are happy to work 3 days (Tues, Weds, Thurs) on-site from our 33 Holborn, London office. * Select.nWhat is your notice period / availability to start? *nPlease detail notice period or potential start date. We know this can change so just an estimate is great!nPlease confirm you are eligible to work in the UK. * Select.

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Overview

Join to apply for the

Marketing Automation Manager

role at

Octopus Money .nWe’re looking for a technically skilled CRM operator to join our customer marketing team and help own how we build and manage customer journeys. This role blends marketing insight with hands-on expertise in campaign set-up and automation – helping us scale personalised customer communications with precision and care. You’ll be the second Marketing Automation Manager in the team and report to the Senior Marketing Manager overseeing CRM. You’ll design and implement CRM workflows in our platform, Customer.io – working closely with our data team to enable segmentation and with our campaign managers to bring ideas to life. You’ll have full responsibility for maintaining the performance, reliability and structure of our marketing CRM platform, and be a key contributor in how we drive customer engagement and optimise the full lifecycle experience.

What You’ll Do

Build and maintain marketing campaigns across email, SMS and push in Customer.io – ensuring robust setup, QA and performance tracking

Collaborate with data teams to integrate customer attributes and events, ensuring data is usable and reliable for segmentation

Create and manage audience segments based on user behaviour, lifecycle stage and product usage

Evaluate and implement new CRM tools and platform features

Monitor and maintain platform health – resolving issues, maintaining structure, and applying best practices

Lead incident management for CRM platform and campaign issues – quickly diagnosing problems, coordinating cross-team responses and ensuring timely resolution to minimise business impact

Implement personalisation and A/B testing frameworks to optimise delivery and performance

Ensure high quality of CRM documentation and platform governance – including naming conventions, foldering and campaign lifecycle

Ensure all journeys are compliant with regulatory requirements and consent preferences – partnering with compliance as needed

Track CRM performance and identify opportunities for improvement in logic, automation, structure and targeting

What You’ll Bring

6+ years of experience in CRM operations or marketing automation

Proficiency in Customer.io or equivalent platforms – with hands-on experience building journeys and segments

Basic to intermediate knowledge of HTML, SQL and/or Liquid

Strong understanding of marketing automation principles, multi-channel orchestration and platform governance

Experience with data integration, data modelling and behavioural segmentation

Attention to detail and a structured approach – you take pride in building systems that are clean, scalable and reliable

Champion of data security and privacy best practices related to CRM platform operations and access controls, ensuring compliance and safeguarding customer information

Comfortable working independently and owning end-to-end technical delivery

Strong collaboration and communication skills – able to work closely with marketers, analysts, product teams and engineers

Confidence in using campaign performance data to inform improvements and test new approaches

In return for your contributionnWe offer a base salary of £60,000 - £70,000 DOE + benefits.

Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

About Octopus GroupnOctopus is a group of companies which invests in the people, ideas and industries that will help to change the world. We believe that the companies serving two of our most important needs – our financial wellbeing and our planet’s future – should have a positive impact on the people they touch.

Perks & Benefits

Make a difference

– We’re on a mission to help millions of people improve their finances. Our client feedback is highly positive (4.8/5 on Vouchedfor).

Flexible working

– Hybrid model with option to work from home 2 days per week (Mon & Fri) and the rest from our central London office in Holborn.

Work from anywhere

– 18 day work from anywhere allowance; note this excludes individuals who give regulated financial advice.

Join a great team

– Diverse team with transparency and respect.

Rapid career growth

– Opportunities to take on bigger roles as we scale.

Share incentive plan and team bonus

– Group share incentive plan and team bonus where applicable.

Pension, enhanced parental leave, PMI & other perks

– Pension, enhanced parental leave, private medical insurance, birthday leave, and other benefits.

Equal opportunity

– We promote inclusive, diverse workplaces and do not discriminate on protected characteristics.

London, England, United Kingdom

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QA Automation Manager – Motorola SolutionsnLocation: London, England, United Kingdom (hybrid with travel into the Uxbridge offices twice a week).nOverview

At Motorola Solutions, quality isn’t just about finding bugs — it’s about building confidence in everything we ship. We’re looking for a QA Automation Manager who can set the vision for automation, build frameworks and inspire a team to raise the quality bar across the board. This role blends hands-on technical expertise with people leadership to design scalable automation strategies, guide engineers, and partner with product and development teams to deliver faster, safer releases.nResponsibilities

Own and drive our test automation strategy across web, mobile, and APIsnBuild scalable, maintainable automation frameworks that accelerate developmentnEmbed automation into CI/CD so quality is part of every releasenLead and mentor a talented team of automation engineersnUse metrics and insights to measure impact and continuously improvenQualifications

Strong background in test automation (Playwright, Appium, API, etc.)nSolid coding skills in JavaScript/TypeScript or Go or other similar frameworksnExperience integrating automation into modern CI/CD pipelinesnExperience leading and implementing performance test strategiesnPrevious leadership or mentoring experience; ability to bring out the best in peoplenProblem-solver with curiosity, pragmatism, and a drive to make testing smarter, not just biggernWhy You’ll Love It Here

Ownership: Set the direction for automation and quality in a growing organisationnImpact: Directly improve release speed and confidence across engineeringnGrowth: Opportunities to experiment with new tools, explore AI in testing, and shape industry best practicesnCulture: Collaborative environment where ideas are heard and quality is a shared missionnCompensation and Benefits

Competitive salary and bonus schemesnTwo weeks additional pay per year (holiday bonus)n25 days holiday entitlement + bank holidaysnAttractive defined contribution pension schemenEmployee stock purchase plannFlexible working optionsnPrivate medical carenLife assurancenEnhanced maternity and paternity paynCareer development support and wide-ranging learning opportunitiesnEmployee health and wellbeing support (EAP, wellbeing guidance, etc.)nCarbon neutral initiatives/goalsnCorporate social responsibility initiatives including volunteering daysnWell-known company discount schemenCompany

Motorola Solutions UK LimitednEEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.nWe are proud of our people-first and community-focused culture. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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Overview

AI & Automation ManagernMake an Impact at RSM UKnOur Tax Technology team is a dynamic and fast-paced group offering ample scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale, driving the digital transformation within the Tax business.nAs an AI and Automation Architect in our Birmingham or London office, you will lead the design and implementation of advanced AI and automation solutions, deliver complex and wide-ranging technology projects, manage product delivery, and bring fresh, innovative ideas to the team. In this role you will work directly with the Tax Technology Operations Lead to help drive the team in the strategic direction set by leadership through operational excellence, ensuring that key metrics are achieved. You will have the opportunity to work at all stages of solution development, from raw idea generation, through concept refinement, development and finally the rollout to our client facing teams. At all times you will collaborate with our client facing teams to ensure the best possible service for our clients and RSM.

Responsibilities

Supporting the architecture and design of AI and automation solutions to address complex business challenges.nSupporting the delivery of our ambitions for Agentic Process Automation and AI.nSupporting the expansion and enhancement of existing automation and AI solutions.nCollaborating with cross-functional teams to identify opportunities for AI and automation integration.nSupporting the development and implementation of scalable AI models and algorithms.nDeploying and maintaining AI systems and automation tools.nEnsuring the security, reliability, and performance of AI and automation solutions.nForming strong relationships with business stakeholders to understand their needs and drive successful AI initiatives.nStaying up to date with the latest advancements in AI and automation technologies.nSupporting junior team members in AI and automation best practices.

What we are looking for

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!nWe value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate:nExperience in AI and automation architecture.nExperience with cloud platforms (e.g., AWS, Azure, Google Cloud).nStrong programming languages such as Python, Java, and R.nExperience in Automation Anywhere, Azure AI services, Agentic Process Automation, and AI agents.nRobust problem-solving skills and ability to think tactically.nStrong communication skills and a can-do mindset.nPreferred Qualifications:nExperience in the professional services industry.nAwareness of Tax compliance and advisory processes.nFamiliarity with data privacy and security standards.

What we can offer you

We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work.n27 Days Holiday (with the option of purchasing additional days).nLifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.nIndividual healthcare cover.nAccess to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

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Summary 

We are seeking a talented Email Marketing Specialist to join the Midnight team at IOG. Midnight is a regulatory-friendly data protection-based blockchain that safeguards sensitive commercial and personal data, protecting fundamental freedoms of association, commerce, and expression for developers, companies, and individuals. Midnight utilizes a novel data protection-first programming model and ZK proofs.

As Email Marketing Specialist, you will support email marketing campaigns, manage workflows for outbound communications with our developer community and create inbound demand generation from prospective partners. You will use your marketing automation expertise and demand generation experience to help build, execute, and manage multi-channel programs.

We are looking for an analytical and creative individual who is a skilled communicator and able to collaborate with various internal and external teams. Current knowledge of HubSpot or other CRM systems best practices and techniques is essential to this role. 

Duties

Strategy & Planning

• Establish strategies and priorities for the development and enhancement of email communications
• Work with the marketing team to define content for email templates, inbound workflows, landing pages and community newsletters.
• Building and updating global programs; this includes lead management processes, data normalization and other operational projects as needed

Email Execution & Performance Testing

• Execute automated HubSpot email and multi-channel campaigns through CRM(s)
• Run A/B and multivariate testing; analyze campaign results, help develop benchmarks, and report on performance
• Partner with creative services to optimize and test email design, copy and workflows.

CRM Data Management

• Segmenting and analyzing the prospect database to support campaigns
• Enforce compliance guidelines and policies globally such as GDPR
• Maintenance of HubSpot marketing dashboards and campaign reporting
• Keeping CRM contact data, lists and permissions in HubSpot clean and up to date

Requirements

Key Competencies

• Have a keen interest in Blockchain technology developments, trends in Web3, and market/competitive developments in this space.Embodies flexibility, transparency, and ownership over responsibilities
• Proven track record of successfully managing multiple priorities while maintaining a positive, professional image of the organization
• Ability to lead and participate in special projects
• Ability to handle confidential information with the utmost level of professionalism
• Performs well on cross-functional project teams and with external vendors
• Excellent written and oral communication skills
• A strong team player, results oriented, metrics driven and capable of working in a fast paced, changing environment.

Education and Experience 

• 3+ years experience in an email marketing role
• Experience using HubSpot Marketing Hub and Sales Hub
• Proficient operational knowledge of email marketing and marketing automation technology
• Has basic knowledge of web development and/or email development (including HTML/CSS) and able to use design software at a basic level
• Strong organizational and communication skills, and comfortable presenting work.

Benefits

• Remote work

• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO 

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About RightanglednRightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services.

Role OverviewnThe CRM & Marketing Automation Manager will take ownership of the customer relationship from a marketing perspective, focusing on maximising lifetime value, customer satisfaction, and engagement. This role blends technical expertise in CRM platforms and marketing automation with strong communication skills, ensuring customers receive tailored, timely, and effective interactions that increase loyalty and retention. The mission is to build long-term relationships with customers through segmentation, personalised campaigns, and strategic communications that improve NPS scores, satisfaction, and subscription stickiness.

Key Responsibilities

Develop and manage the end-to-end customer experience from conversion onwards, ensuring customers feel supported, engaged, and valued

Design, implement, and optimise marketing automations across the customer journey to improve retention, loyalty, and repeat purchases

Segment customers based on behaviour, demographics, and engagement data to deliver personalised campaigns and communications

Build and execute retargeting strategies for existing customers to drive upsell, cross-sell, and subscription renewals

Collaborate with the Customer Service team to identify customer pain points, issues, and feedback, translating these insights into marketing strategies

Plan and launch customer campaigns, including newsletters, product updates, and tailored communications

Monitor and improve customer satisfaction and Net Promoter Score (NPS) through targeted initiatives

Analyse CRM and campaign data to measure effectiveness, reporting on key metrics such as churn rate, customer retention, and lifetime value

Maintain strong working knowledge of e-commerce and subscription models to drive strategies that extend customer lifecycle

Requirements

Experience: 3-5+ years in e-commerce marketing with a focus on CRM, customer retention, and marketing automation

CRM Expertise: Hands-on experience with platforms such as HubSpot, Zendesk, or Salesforce (essential)

E-commerce Knowledge: Proven experience in managing CRM and marketing automation

Subscription Model Experience: Experience in an e-commerce subscription model environment

Automation Skills: Strong track record in building and managing marketing automations for lifecycle management and customer engagement

Communication Background: Excellent communication skills, with experience creating and managing customer-facing content (emails, newsletters, campaigns)

Data-Driven: Skilled in customer segmentation, campaign analytics, and reporting to optimise performance and ROI

Customer-Centric Mindset: Passion for improving NPS, satisfaction, and long-term loyalty through personalised customer interactions

Platform Knowledge: Familiarity with Shopify (required) and its integration with CRM/automation tools

Nice to Have:

Community management experience (forums, groups, or social platforms)

PR background, particularly in building brand reputation and customer engagement

Benefits

20 days holiday plus UK Bank Holidays

Annual discretionary performance bonus

Access to cutting-edge technology and tools to support your work

Pension scheme

Employee discounts on our healthcare products

Opportunities for personal and professional development within a forward-thinking company

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

Industries

Non-profit Organizations and Primary and Secondary Education

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