239 Automotive Tech jobs in the United Kingdom

• p>Service Advisor Required for Main Dealership - Reading - Exciting Brand 

• Salary: £30,000 Basic Salary + Bonus (£38,000)

  /li>

• Working Hours: Monday to Friday: 8 AM - 6 PM 

• Weekends OFF

Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Reading area. Our client is seeking a talented and dedicated Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership.

Key Responsibilities:

• Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered.

• Schedule service appointments and manage the work order process efficiently.

• Communicate with technicians to ensure a clear understanding of service requirements and customer concerns.

• Provide detailed estimates and explain the services to customers in a friendly and professional manner.

• Follow up with customers post-service to ensure satisfaction and address any concerns.

• Maintain accurate records of customer interactions and transactions.

• Contribute to a positive team environment and assist colleagues as needed.

Skills & Experience Required:

• Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector.

• Strong communication skills, both verbal and written, with an ability to engage effectively with customers.

• Excellent organizational skills with attention to detail to manage multiple tasks simultaneously.

• Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving.

• Familiarity with automotive service processes and related software is preferred.

• A strong commitment to providing high-quality customer service and building lasting relationships.

Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Automotive Service Manager required in St. Albans

up to £45,000 basic

Monday to Friday – Saturday AM on rota

Our client, an expanding and progressive Automotive Service Centre is now recruiting for an experienced and customer-focused Service Manager.

This is a great opportunity to join a growing business and become an integral part of the Service Department maximizing profit alongside nurturing the staff and their development.

The business was established in the 1980’s and is focused on providing the best customer service within the local area and not pushing unnecessary or unwarranted upsales.

Key Responsibilities:

• Lead and manage the service team to ensure outstanding customer service and efficient operations.
li>Oversee the scheduling of service appointments and workflow in the garage.
• Ensure effective communication between customers, service advisors, and technicians.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.
• Maintain high standards of inventory management and parts ordering.
• Implement and monitor performance metrics to continually improve service delivery.

For your hard work you will be rewarded with:

• Great earning potential
• The chance to make a real difference to the business
• Long-term career prospects to those who desire it

To be considered for the role you must hold previous Automotive experience within the Service department and hold a proven track record of understanding and nurturing customer care.  

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7369 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV

• Speaking and dealing with customers both face to face and over the phone
• Initiate service documents, job cards and update customer records on the Kerridge System
• Upselling of additional products to customers
• Liaising with Customers to keep them updated on their vehicle
• Advising customers of costs of repairs and work to be undertaken

• Experience within the Automotive Service Advisor position is advantageous
• Knowledge of the Kerridge system is again advantageous
• Good Customer Service Skills is a must
• High attention to detail and organisation skills are essential

• Main Dealership Environment
• Good Bonus structure on top
• Stability with an established business

• p>Service Advisor Required for Main Dealership - Reading - Exciting Brand 

• Salary: £30,000 Basic Salary + Bonus (£38,000)

  /li>

• Working Hours: Monday to Friday: 8 AM - 6 PM 

• Weekends OFF

Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Reading area. Our client is seeking a talented and dedicated Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership.

Key Responsibilities:

• Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered.

• Schedule service appointments and manage the work order process efficiently.

• Communicate with technicians to ensure a clear understanding of service requirements and customer concerns.

• Provide detailed estimates and explain the services to customers in a friendly and professional manner.

• Follow up with customers post-service to ensure satisfaction and address any concerns.

• Maintain accurate records of customer interactions and transactions.

• Contribute to a positive team environment and assist colleagues as needed.

Skills & Experience Required:

• Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector.

• Strong communication skills, both verbal and written, with an ability to engage effectively with customers.

• Excellent organizational skills with attention to detail to manage multiple tasks simultaneously.

• Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving.

• Familiarity with automotive service processes and related software is preferred.

• A strong commitment to providing high-quality customer service and building lasting relationships.

Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Automotive Service Manager required in St. Albans

up to £45,000 basic

Monday to Friday – Saturday AM on rota

Our client, an expanding and progressive Automotive Service Centre is now recruiting for an experienced and customer-focused Service Manager.

This is a great opportunity to join a growing business and become an integral part of the Service Department maximizing profit alongside nurturing the staff and their development.

The business was established in the 1980’s and is focused on providing the best customer service within the local area and not pushing unnecessary or unwarranted upsales.

Key Responsibilities:

• Lead and manage the service team to ensure outstanding customer service and efficient operations.
li>Oversee the scheduling of service appointments and workflow in the garage.
• Ensure effective communication between customers, service advisors, and technicians.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.
• Maintain high standards of inventory management and parts ordering.
• Implement and monitor performance metrics to continually improve service delivery.

For your hard work you will be rewarded with:

• Great earning potential
• The chance to make a real difference to the business
• Long-term career prospects to those who desire it

To be considered for the role you must hold previous Automotive experience within the Service department and hold a proven track record of understanding and nurturing customer care.  

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7369 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV

• Speaking and dealing with customers both face to face and over the phone
• Initiate service documents, job cards and update customer records on the Kerridge System
• Upselling of additional products to customers
• Liaising with Customers to keep them updated on their vehicle
• Advising customers of costs of repairs and work to be undertaken

• Experience within the Automotive Service Advisor position is advantageous
• Knowledge of the Kerridge system is again advantageous
• Good Customer Service Skills is a must
• High attention to detail and organisation skills are essential

• Main Dealership Environment
• Good Bonus structure on top
• Stability with an established business

• Manage all aspects of the automotive service department.
• Lead, train, and motivate service advisors and technicians.
• Ensure high levels of customer satisfaction through exceptional service delivery.
• Develop and implement service department strategies and goals.
• Monitor and control service department costs and profitability.
• Manage parts inventory, ordering, and stock control.
• Ensure adherence to manufacturer standards and warranty procedures.
• Oversee the scheduling and completion of vehicle repairs and maintenance.
• Maintain a safe and compliant work environment.
• Build strong relationships with customers and address any issues promptly.

• Proven experience as an Automotive Service Manager or similar leadership role.
• Strong understanding of automotive systems, diagnostics, and repair processes.
• Excellent leadership, team management, and motivational skills.
• Exceptional customer service and communication abilities.
• Experience with dealership management systems (DMS).
• Strong financial acumen and P&L management experience.
• Knowledge of health and safety regulations within the automotive industry.
• Ability to manage inventory and parts operations effectively.
• Detail-oriented with strong organizational and problem-solving skills.
• Relevant automotive certifications are a plus.