256 Aviation Security Personnel jobs in the United Kingdom
Security Operations Engineer
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Company Description
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Job Description
We're on the lookout for someone with expertise in VMware Infrastructure based on Dell/HP server hardware with an emphasis on maintaining the environment to the latest security releases. The individual will be involved in providing high quality Infrastructure management to a large multi-client community as part of a focused security team. This individual will play a pivotal role, alongside the rest of the security team, to ensure environments are protected from known vulnerabilities, hardware is kept up to recommended BIOS/Firmware, ensuring contractual accreditation obligations are met. The individual will also require a strong background in the Windows server environment, and a working knowledge of Linux operation systems and NetApp SAN environments.
Essentially, We're Looking For An Individual Who Can Technically Manage The Security Of The VMware Infrastructure, Organise The Application Of Any Security Fixes And Schedule Routine Patching. This Will Involve Communication With Other Parts Of The NEC Business Units To Coordinate Implementations As Often This Is Performed In Parallel With Other Works. We Are Looking For Someone Who Could Work 2-3 Days Per Week From One Of Our Main Offices – And The Rest From Home. Our Offices Include
- Bracknell
- Hemel Hempstead
- Nottingham
- Hartlepool
- Alderley Edge
- Worcester
Roles & Responsibilities
VMWARE
- Implement scheduled updates to the multiple VMware vSphere Infrastructure environments across our datacentres.
- Ensure that the Dell/HP server hardware BIOS/Firmware is maintained to vendor recommended versions and in alignment with the VMware interoperability matrix.
- Implement updates to various VMware Aria Suite appliances (Automation, Operations, etc).
- Assist the wider security team to assess and resolve any known CVE's (Common Vulnerabilities and Exposures).
Qualifications
Qualifications
Essential
- Recent experience in a role focused on VMware vSphere Infrastructure environments.
- Extensive hands-on expertise with VMware platforms (GUI and CLI).
- Experience working with NetApp storage systems, alongside strong proficiency in Windows environments and exposure to Linux operating systems.
- A strong background working with Dell & HP server hardware.
- Eligible for Security Clearance
Desirable
- Experience working within an ITIL Environment
- Experience working within a large-scale Data Centre Environment
- Basic Understanding of Network Infrastructure – i.e. Routing, DNS.
Additional Information
Benefits
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required along with further vetting checks like SC and NPPV3
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We'd love your help. And we'll support you all the way.
Security Operations Administrators
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MAN Commercial Protection are looking for full time Security Operations Administrators to join our Head Office Team in Solihull.
Shift pattern: 4 on 4 off 12 hour day shift.
Shift timings will be: 06:30-18:30.
Payrate: £13.50ph
Main Responsibilities:
- Manage a high volume of calls from colleagues and customers, ensuring issues are resolved in a prompt/efficient manner
- Assisting colleagues across the UK with booking on/off processes
- Report writing/completing incident forms
- Rostering/ scheduling, regularly communicating with site leaders and making required changes and updates
- Ensure any health & safety or HR issues are escalated accordingly
- Problem solving by liaising with contract managers regarding workplace issues, activity reports, complaints, and queries.
- Handling a high volume of both inbound and outbound calls from all levels throughout the organisation.
- Proactively keep up to date on new procedures, systems and information regarding the standard operation protocols of the company.
- Maintaining and sustaining an updated knowledge of all aspects of the company.
The ideal candidate will:
- Be passionate about delivering excellent customer service
- Have experience of a workforce management system
- Have a genuine desire to help push the business forward, looking at ways to continuously improve processes
- Have excellent communication skills
- Be able to work within a team as well as on their own and unsupervised
- Possess excellent communication and IT systems skills
- Can work under pressure whilst maintaining a positive attitude
- Have good time management skills
- Be able to work shift patterns and provide flexibility, where required
Qualifications and experience:
- Experience in the security industry would be advantageous but not essential
- Call centre / Helpdesk experience advantageous
- Experience using a time and attendance or workforce management system
- Knowledge of MS Office, Excel and Outlook advantage but not essential
- Experience of working on the telephones essential
- Experience of working with Timegate or similar roster management/time management software is preferred however not essential.
- SIA DS and CCTV are advantageous but not essential as training can be provided
Skills Required.
- A valid SIA SG or DS Licence - (CCTV Licence is advantageous but not essential as training will be provided)
- Competent computer skills with a good knowledge of computer systems.
- Excellent communication skills
- Ability to create comprehensive incident reports
- Ability to work independently and as part of a team
- A 5-year checkable work/education history is required
- Happy to help others attitude
Benefits:
- Full uniform supplied.
- Access to in-house training CCTV and First Aid
- Free International Professional Security Association (IPSA) membership
- Perks at Work High Street Discount Scheme
- Access to 24-hour counselling helpline through IPSA
- Access to 24-hour legal helpline through IPSA
- Double pay on Bank Holidays
- Full training provided
- Free parking
- Overtime available on request
If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you
IND10
Security Operations Manager
Posted 10 days ago
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**Security Operations Manager**
**About Us**
NTT DATA is one of the world's largest global security services providers, with over 7,500 security SMEs. We work with leading security technology vendors and pride ourselves on delivering innovative and effective solutions. Our people, clients, and communities are at the core of what we do. We're seeking individuals passionate about building a more secure and sustainable world.
**Role Purpose**
As a Security Operations Manager, you will oversee the day-to-day operations of the Security Operations Centre (SOC). You will lead a team of security analysts and engineers to deliver high-quality services, respond to incidents, and improve operational performance. This role focuses on managing service delivery, supporting incident response, and ensuring operational efficiency within established frameworks and guidelines.
**What you'll be doing:**
**What you'll be doing;**
**Service Delivery**
+ Manage and oversee SOC operations and delivery of managed security services to clients.
+ Monitor service performance against SLAs and KPIs, ensuring consistent and high-quality execution.
+ Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments.
+ Serve as the escalation point for client concerns and day-to-day operational issues.
+ Conduct regular reviews and contribute to client reports and communications.
**Incident Response Support**
+ Coordinate and manage incident response efforts in collaboration with senior SOC staff and technical teams.
+ Ensure timely detection, escalation, containment, and resolution of security incidents.
+ Support post-incident reviews and help implement recommendations for continuous improvement.
**Team Leadership & Development**
+ Lead and mentor a team of SOC analysts, providing regular feedback and training.
+ Organise team schedules to maintain 24/7 SOC coverage (if applicable).
+ Promote knowledge sharing and adherence to operational playbooks and standards.
**Operational Improvements**
+ Identify opportunities to streamline processes and improve SOC effectiveness.
+ Support implementation of tools and automation to enhance detection and response.
+ Assist with operational maturity assessments and track metrics like MTTD and MTTR.
**Collaboration and Reporting**
+ Work with internal stakeholders and technical teams to ensure smooth service delivery.
+ Provide input into customer-facing documentation, such as incident summaries and operational dashboards.
+ Maintain awareness of emerging threats and ensure appropriate measures are taken.
**Key Performance Indicators (KPIs)**
+ Reduction in MTTD and MTTR.
+ Adherence to SLA and KPI targets.
+ Client satisfaction and feedback scores.
+ Team performance and skills development.
+ Operational compliance and audit readiness.
**What experience you'll bring:**
**What you'll bring;**
We're looking for a hands-on, proactive professional with the following:
+ 5+ years in a Security Operations Centre or related security environment.
+ At least 2 years of experience in a team lead or supervisory role.
+ Strong understanding of incident detection, escalation, and resolution processes.
+ Experience with tools like SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms.
+ Ability to manage team performance and guide junior staff in their development.
+ Excellent verbal and written communication skills.
+ Strong attention to detail and commitment to quality.
+ Relevant certifications (e.g., CompTIA Security+, GCIH, SSCP, CEH); CISSP or CISM is a plus but not mandatory.
+ Eligible for UK SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Security Operations Director
Posted 10 days ago
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**Security Operations Director JD**
We are currently recruiting for a dynamic Security Operations Director to join our growing Security Operations Centre business.
This vacancy is hybrid variable Birmingham or London
**About Us**
NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys.
**What you'll be doing:**
**What you'll be doing;**
The Security Operations Director is responsible for overseeing security operations at both strategic and operational levels. The role ensures the effectiveness of security practices, manages incidents, drives operational maturity improvements, and oversees containment and recovery activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security operations activities, including incident response, operational maturity improvement, containment, and recovery efforts. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats.
**What to expect:**
Using your background in SOC Service Delivery background and experience, you will:
+ **Pre-Sales Support and Business Development**
+ Partner with sales and business development teams to define and articulate the value proposition of the security offerings, including SOC services, incident response, threat intelligence, vulnerability management, and compliance.
+ Represent the security operations function in client engagements, pre-sales discussions, and technical assessments, positioning the organisation's capabilities to meet client needs.
+ Design and present tailored solutions and service models based on customer-specific challenges, industry regulations, and threat landscapes.
+ Collaborate with delivery teams to create accurate statements of work (SOWs) and ensure alignment between client requirements and achievable security operations deliverables.
+ Influence product roadmaps by providing feedback from client conversations, ensuring services meet market demands and technological advancements.
+ **Service Delivery Assurance**
+ Oversee the performance and quality of security services delivered to customers, ensuring compliance with agreed service-level agreements (SLAs) and adherence to key performance indicators (KPIs).
+ Implement governance mechanisms to standardise service delivery processes, ensuring scalability and operational consistency.
+ Drive the adoption of best practices, playbooks, and standardised methodologies to optimise efficiency and ensure repeatable, high-quality engagements across the MSSP space.
+ Act as the primary escalation point for high-profile or complex client engagements, resolving concerns effectively to maintain satisfaction and long-term partnerships.
+ Conduct regular client reviews to assess alignment with evolving business needs, strengthen relationships, and identify opportunities for service enhancements or upselling.
+ **Budget and Financial Management**
+ Develop and manage the overall financial plan for the security operations function, including budgeting, cost control, and profitability analysis.
+ Monitor operational expenses and identify opportunities for cost reduction through improved processes, technology adoption, and automation.
+ Ensure the profitability of MSSP services through meticulous financial forecasting, revenue tracking, and margin analysis.
+ Track the return on investment (ROI) of SOC tools, technologies, and team members, ensuring financial decisions support the organisation's strategic goals.
+ Collaborate with finance teams to refine MSSP pricing models, maintaining market competitiveness while ensuring profit margins meet or exceed targets.
+ Lead efforts to reduce non-billable activities and maximise the utilisation of SOC personnel for billable client engagements.
+ **Incident Response and Management**
+ Develop and implement incident response frameworks and playbooks in alignment with industry best practices (e.g., NIST CSF, MITRE ATT&CK, ISO 27035) to standardise and optimise response efforts.
+ Oversee the deployment, configuration, and utilisation of security tools such as SIEMs, IDS/IPS, endpoint protection systems, forensics tools, and threat intelligence feeds to enhance detection and response capabilities.
+ Direct teams during high-severity incidents, ensuring coordination between SOC teams, internal business units, and external stakeholders to minimise business disruption.
+ Act as the primary escalation point for operational challenges during incident response processes and ensure timely resolution of complex technical security incidents.
+ Supervise the execution of routine security operations, including monitoring, vulnerability assessments, penetration testing, and remediation, ensuring compliance with organisational and regulatory security policies.
+ Drive post-incident reviews to evaluate response effectiveness, extract insights, and implement lessons learned to improve future incident handling.
+ Leverage insights from incidents and operational metrics to identify weaknesses in existing systems or processes and recommend long-term improvements.
+ **Security Operations Maturity Improvement**
+ Assess the overall maturity of the Security Operations Center (SOC) against industry-accepted models (e.g., SOC-CMM) and implement improvements.
+ Drive automation and modernisation initiatives, such as deploying SOAR tools to improve response times and process efficiency.
+ Define and monitor metrics such as Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), ensuring continuous operational improvement.
+ Strengthen SOC team capabilities through tailored training programs and coaching, promoting professional development.
**Key Performance Indicators (KPIs)**
+ Reduction in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR).
+ Success rate of incident containment efforts within predefined response windows.
+ Time to full system recovery after incidents, aligned with BC/DR objectives.
+ SOC maturity improvements against established benchmarks (e.g., SOC-CMM).
+ Satisfaction levels of stakeholders during significant incidents and operational reviews.
+ Operation of the Security Operations in line with financial revenue, growth and profitability targets
**What experience you'll bring:**
**What you'll be doing;**
It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise:
+ At least 10 years of experience in providing technical support and advice for a Security Operations Centre and 5 years in leadership role managing SOC's and Security Operations.
+ Proven success in managing large-scale incident response, enhancing operational maturity, and aligning security strategies with organisational goals.
+ Excellent communication and client relationship skills to interface with clients, stakeholders, and senior leadership.
+ Significant experience and ability to manage and lead in crisis situations, ensuring a swift and effective response.
+ Demonstrable experience in leading and coordinating diverse teams effectively.
+ Excellent English writing skills for technical documents and improving processes (such as policies and reports).
+ Outstanding English verbal communication skills with the ability to explain things in a clear and non-technical way.
+ Strong attention to detail and the ability to deliver high quality work and build high performing teams.
+ A relevant and recognised professional Security / Risk / Compliance certification supporting the role, such as CISSP, CISM, CCISO, GCIH, CRISC, etc.
+ A valid right to work in the UK.
+ Have held UK SC clearance or be eligible for obtaining UK SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Aviation Security Operations Manager
Posted 7 days ago
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Key Responsibilities:
- Oversee the daily operations of airport security, including passenger screening, baggage handling security, and access control.
- Develop, implement, and enforce airport security policies and procedures in line with national and international regulations (e.g., DfT, TSA, ICAO standards).
- Manage and lead a large team of security officers and supervisors, ensuring they are adequately trained, motivated, and perform to high standards.
- Conduct regular audits and inspections of security checkpoints, screening equipment, and operational areas to ensure compliance and identify vulnerabilities.
- Investigate security incidents, breaches, and irregularities, preparing detailed reports and recommending corrective actions.
- Coordinate security operations with other airport departments, airlines, law enforcement agencies, and regulatory authorities.
- Develop and deliver comprehensive security training programmes for all relevant staff.
- Manage the deployment of security technology, including X-ray scanners, metal detectors, CCTV, and access control systems.
- Develop and maintain emergency response plans related to security threats.
- Monitor security intelligence and advise on potential risks and mitigation strategies.
- Manage the security budget, ensuring cost-effectiveness and efficient resource allocation.
Qualifications and Experience:
- Significant experience in aviation security management, preferably within an airport environment.
- In-depth knowledge of aviation security regulations, legislation, and best practices.
- Proven experience in managing large operational teams and ensuring effective performance.
- Strong understanding of security technologies and their application in an airport context.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to conduct investigations and manage incidents effectively.
- Experience in developing and delivering security training.
- Ability to work under pressure and make critical decisions in high-stakes situations.
- Relevant qualifications in security management or aviation security are highly desirable.
Aviation Security Operations Manager
Posted 16 days ago
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Job Description
You will be responsible for developing, implementing, and managing all aspects of the airport's security operations, including passenger screening, baggage handling security, cargo security, and perimeter security. This involves leading and managing a large team of security personnel, ensuring they are adequately trained, equipped, and motivated to perform their duties effectively. Your role will include conducting risk assessments, developing contingency plans for security incidents, and liaising closely with external agencies such as the police, Border Force, and regulatory bodies.
Key responsibilities include ensuring compliance with all national and international aviation security legislation and standards. You will also be involved in the procurement and management of security equipment and technology. A critical part of the role is fostering a culture of security awareness and continuous improvement throughout the airport operations. The successful candidate must possess strong leadership qualities, excellent decision-making skills under pressure, and the ability to communicate effectively with diverse groups of people. A background in security management, law enforcement, or military service, preferably within the aviation sector, is essential. Certifications in aviation security management are highly desirable. This is a demanding but highly rewarding role for a security professional committed to maintaining the safety and integrity of aviation operations.
Aviation Security Operations Manager
Posted 21 days ago
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Job Description
Key Responsibilities:
- Develop, implement, and enforce comprehensive aviation security policies and procedures.
- Manage and lead day-to-day security operations, ensuring compliance with all national and international aviation security regulations.
- Oversee the screening of passengers, baggage, cargo, and personnel.
- Conduct regular security audits and risk assessments to identify vulnerabilities and implement corrective actions.
- Manage and train security personnel, ensuring they are equipped with the necessary skills and knowledge.
- Coordinate with airport authorities, airlines, law enforcement, and other stakeholders on security matters.
- Respond effectively to security incidents, emergencies, and threats.
- Maintain and manage security equipment and technology, ensuring operational readiness.
- Prepare detailed reports on security performance, incidents, and recommendations for improvement.
- Foster a strong security culture throughout the airport environment.
- Extensive experience in aviation security management, preferably within an airport environment.
- Proven track record of leadership and team management.
- In-depth knowledge of aviation security legislation, regulations (e.g., DfT, ICAO, IATA standards), and best practices.
- Experience in risk assessment, incident management, and emergency response planning.
- Strong understanding of security screening technologies and procedures.
- Excellent communication, interpersonal, and stakeholder management skills.
- Ability to make sound decisions under pressure and in crisis situations.
- Relevant professional qualifications in aviation security management are highly desirable.
- Must be able to obtain and maintain relevant security clearances and background checks.
- Proficiency in relevant security management software and systems.
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Security Operations Center Analyst
Posted today
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ROLE TITLE: SOC Analyst
LOCATION: flexible (can be mostly remote, must be based in UK)
CLEARANCE: SC cleared, or eligible for SC clearance
Salary: £35k - £41k
The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance.
We are actively looking to secure an SOC Analyst to join Experis.
Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Key accountabilities of the role
- A SOC Analyst will be responsible for providing Protective Monitoring Services across a range of Secure Customers.
- They will be responsible for the day to day monitoring using various SIEM Tools (Qradar, Sentinel & LogRhythm). Some of the responsibilities that come along with this role include the following: Security Analytics Incident investigation, triage and escalation Threat monitoring and response Trend reporting Rule tuning and continual service improvement
- The role involves working alongside other team members including SOC engineers and Service Managers.
Skills required:
- Microsoft Certified: Security Operations Analyst Associate Certification (SC200) is a mandatory requirement for role fulfilment
- Experience working with SIEM technologies and security tooling
- An understanding of IT Infrastructure and Networking An understanding of vulnerability and threat management
- An understanding of the incident response lifecycle T
- he ability to work in a close team and independently
- The ability to be adaptable to a high pace changeable workload
- An interest in security and threat management
Benefits Include:
- Contributory pension scheme
- Employee Assistance Program
- Medical and Dental cover
- 22 days holiday + bank holidays
- Maternity Pay/Shared Parental leave and paternity leave
- Sick pay
Suitable Candidates should submit CVs in the first instance.
Cyber Security Operations Manager
Posted today
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Job Description
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Job Description
We are looking for a highly skilled Technical Operations Lead to join our Cybersecurity Investigations team. This role is pivotal in managing technical operations and ensuring the integrity, confidentiality, and availability of our digital assets through proactive and reactive cybersecurity measures. The successful candidate will lead a team of skilled professionals and collaborate with our global leads and client partners to successfully deliver the UK Timezone of a global service team.
This role is 100% remote, based in the U.K. with flexible hours required to support global operations. The role reports into our US-based Service Delivery team and works closely with clients based in the U.K. and and US.
Key Responsibilities
- Provide leadership by mentoring and developing a team of cybersecurity professionals, focusing on building a collaborative, innovative, and high-performing work environment through effective management of performance, recruitment, and ongoing training initiatives.
- Actively build and develop the capabilities of team members through the design and execution of training programs, and by dedicating daily time to quality assurance activities such as reviewing individual ticket handling, providing constructive feedback, and identifying skill gaps for targeted development.
- Oversee all daily technical operations within the Cybersecurity Investigations team by ensuring established client security protocols are rigorously followed.
- Manage and coordinate all aspects of incident response and forensic investigations through following the client parameters while also proactively making suggestions for process improvement.
- Manage long-term initiatives for the global team to include global alignment projects, development of processes and standards, change management of processes, reporting and other requests by clients.
- Stay abreast of new investigation types and ensure the team has all applicable investigation skills to perform at an adequate level.
- Serve as the primary technical liaison between the client team and the UK Based Cybersecurity Investigations team and other departments, facilitating communication and cooperation, preparing detailed reports and presentations on security trends, incident status, and risk mitigation for senior management.
- Monitor scheduling to meet baseline standards, handle attendance, timecard tracking and ensure that team members are following applicable laws and regulations in their country.
- Escalate performance and team morale concerns to delivery managers and people experience team for support and documentation.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- Certification in cybersecurity (e.g., CISSP, CISM, or equivalent).
- Minimum of 10 years of experience in cybersecurity operations or a similar role (hands-on technical experience).
- Minimum of 5 years of active investigator experience in an IR team, preferably in global enterprise environment
- Proven experience leading and managing technical teams.
- Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO/IEC 27001, IAM).
- Proficiency with cybersecurity tools and platforms (e.g., SIEM, SOAR, SAS, Sandboxes, EDR solutions and cloud technologies).
- Working of knowledge of access control principles, cloud technologies (CNAPP, CSPM), data retention, and encryption methodologies.
- Excellent problem-solving, investigative mindset, and communication skills.
- Experience presenting at a program level for clients and/or cross functional partners
- Demonstrated ability to work under pressure
- Preferred, active participation in cybersecurity communities or forums.
- Preferred, knowledge of programming languages (including database queries)
- Preferred, forensic investigation experience
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Security Operations Center Analyst
Posted today
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Job Description
SOC Analyst (L3) - Senior Incident Responder
Location: Birmingham (Hybrid)
Salary: Up to £70,000 (depending on experience) + bonus
NOTE: Candidates for this role must be eligible for UK Security Clearance (SC).
We’re looking for a hands-on L3 Senior Incident Responder who can lead on complex security investigations, manage high-severity incidents, and bring real expertise in Splunk and wider SIEM technologies. This is a critical role within the SOC, where you’ll be the escalation point for L1 and L2 analysts and take ownership of incident containment, remediation, and post-incident review.
What you’ll do:
- Act as the L3 escalation point , leading investigations into complex incidents escalated by L1/L2 analysts.
- Use Splunk and other SIEM tools to detect, investigate, and respond to security events.
- Perform detailed forensic analysis, root cause analysis, and malware investigation.
- Lead incident response activities end-to-end, ensuring containment, eradication, and recovery.
- Develop, refine, and own SOC use cases, runbooks, and playbooks to drive continual service improvement.
- Liaise directly with clients, providing clear guidance and recommendations.
- Mentor and support junior SOC analysts, ensuring best practice is followed.
- Keep up to date with the latest threats, vulnerabilities, and attack vectors, integrating threat intel into monitoring.
What we’re looking for:
- Proven L3 SOC experience .
- 5+ years’ experience in IT security , ideally within a SOC/NOC environment.
- Strong knowledge and hands-on expertise with Splunk (other SIEM exposure beneficial).
- Solid understanding of DFIR principles, vulnerability management, and ethical hacking.
- Strong grasp of network traffic flows, malware analysis, and reverse engineering.
- Excellent written and verbal communication skills for client interaction and reporting.
- Ability to work independently, lead investigations, and mentor team members.
- Eligible for or holding SC Clearance .
- Relevant certifications (e.g. CISSP, GIAC, SC-200) are highly desirable.
If you’re ready to take ownership at L3 level and bring your Splunk expertise to the table, we want to hear from you.