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Gleesons has been exclusive partnered with a Global Business looking for an Operations Manager who excels at Stock Security and Compliance, This opportunity allows a professional to step up into a fast growing business with advance business plans. this unique business will provide growth opportunity's from Day one.

Job Title: Stock Security Manger

Salary: 35,000 + Bonus

Work Type: On site

Locations: Birmingham

The Duties:

• Collaborate with the Warehouse Manager to safeguard the transport, storage, and handling of precious metals, ensuring strict compliance with insurance thresholds, operational protocols, and staff safety.
• Maintain comprehensive records of inspections, security incidents, goods-inward checks, maintenance logs, and risk assessments, supporting continuous improvement and compliance efforts.
• Develop, maintain, and enforce Security and Safety Operating Procedures, ensuring they remain up-to-date, accessible, and aligned with best practices within High Value operations.
• Oversee CCTV systems and actively monitor key areas (vault, loading bay, customer counter) to identify and address potential security risks.
• Establish and manage robust access control procedures, including secure site opening/closing protocols and key management, to prevent unauthorised access.
• Serve as the first point of contact for all security incidents, coordinating timely responses and conducting thorough risk assessments to minimise threats.
• Implement effective anti-theft measures, including surveillance monitoring and restricted access policies, to deter internal and external theft.
• Manage maintenance plans for site equipment and infrastructure to ensure operational continuity and adherence to health, safety, and security standards.
• Design and deliver security and safety training programmes, utilising platforms to enhance staff preparedness and compliance.
• Chair regular security meetings with senior management to review performance, address incidents, and align on procedural updates.

Ideal Candidate:

• Operations Experience
• Experience within a High Value industry
• Goods In & Out Inventory Management
• Management Experience
• Security Background

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Security Operations Analyst

Alongside a competitive salary of £30,000 to £35,000 you will also receive:

• Up to 10% discretionary annual bonus
li>11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
• Private Medical Cover
• Healthcare cash plan
• 6x salary death in service
• Paid volunteering day
• A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
• Employee Assistance Programme
• A range of shopping discounts from major high-street retailers

Job Introduction

We have an exciting opportunity for a Security Operations Analyst to join our Member Experience, Digital and Data based Leeds.

The role of a Security Operations Analyst is all about monitoring, detecting, and responding to cyber threats and security incidents. This includes helping set up and maintain security systems, analyzing security events and logs, investigating breaches, and supporting the creation and implementation of security policies and best practices. The Analyst plays a key part in protecting MPS data and assets from potential threats by reviewing threat intelligence and recommending ways to prevent or minimize risks. In addition to day-to-day tasks, the role also involves supporting and promoting security best practices, as well as working on projects to enhance the team and overall security services.

Main Responsibilities

As our new Security Operations Analyst, you will also:

•  Help monitor, detect, and respond to cyber threats and security incidents at MPS.
li> Assist in developing, implementing, and maintaining security systems within MPS. li> Contribute to documenting processes and procedures for the Security Operations team, as part of the larger Information Security group. li> Play a role in designing and implementing controls to address risks, helping MPS stay compliant with various Information Security frameworks. li> Respond to support tickets that need InfoSec and SecOps assistance.

The Ideal Candidate

We are looking for:

li> Strong IT skills, with a good understanding of computer networks, operating systems, software, hardware, and security. li> A solid understanding of the cyber security risks linked to different technologies and how to manage them effectively. li> Working knowledge of security domains, auditing standards and frameworks, and risk analysis frameworks including ISO 27001, Cyber Essentials, etc li>Good verbal communication skills, including the ability to present information and communicate clearly with both technical and non-technical team members, as well as other relevant people.
•  Excellent attention to detail, strong analytical skills, and the ability to analyze complex technical information to spot patterns and trends.

About The Company

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best in class service to our Members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions.

It is a very exciting time to get involved in our Member Experience, Digital and Data (MEDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development.

How MEDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work.

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Closing Date:  13/07/2025

Position: Security Operations Manager
Location: Stevenage
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators

- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -
- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (G415)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Position: Security Operations Manager
Location: Ware
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators
- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -

- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (226)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Your new company

A prominent UK-based institution in the higher education sector, this organisation delivers a broad spectrum of undergraduate and postgraduate courses spanning the sciences, business, arts, and humanities. It is well-regarded for its impactful research, international collaborations, and dedication to environmental sustainability. With a dynamic campus life and a diverse student community, it plays a key role in driving local economic growth and fostering innovation through academic and civic engagement.

Your new role

Digital Technology Services plays a vital role in supporting the organisation by delivering centralised IT infrastructure, with a strong emphasis on safeguarding identity access. The SecOps Manager is a key figure in the organisation's cyber defence efforts, tasked with identifying, detecting, and responding to information security threats, as well as managing the response to cybersecurity incidents. Working closely with colleagues across IT and the wider organisation, this role ensures the protection of digital and information assets against a range of internal and external threats. The M365, Identity, and Security functions are central to this position, leading a team of specialist engineers to maintain the secure operation of services and contributing to major projects that impact identity management across the organisation. The post holder also serves as a technical authority within the team and department.

What you'll need to succeed

Security Operations & Incident Response

• Lead security operations services, including monitoring, incident response, threat management, and intrusion detection, using both internal and external resources.
• Manage the outsourced 24/7 security operations service.
• Lead the organisation's response to security incidents, coordinating recovery efforts with internal teams and vendors.
• Establish and manage threat intelligence processes to ensure timely remediation of vulnerabilities.
• Monitor and analyse performance metrics to support security troubleshooting and continuous improvement.

Identity & Access Management

• Provide expert technical leadership for identity and access management, ensuring secure, high-performing services aligned with SLAs.
• Oversee day-to-day monitoring and maintenance of identity services, ensuring reliability and user demand readiness.
• Shape and deliver a strategic roadmap for identity services, focusing on automation and proactive improvements.
• Investigate and resolve complex identity-related incidents and problems.

Strategic Leadership & Collaboration

• Act as service/technical manager for the SecOps function, driving improvements in security, performance, and usability.
• Build strong partnerships with internal technology teams to embed security into architecture and processes.
• Collaborate with senior leadership and DTS teams to identify and address emerging threats.
• Represent the organisation in external networks and vendor relationships to share best practices and influence product development.

Governance, Risk & Compliance

• Ensure technical security risks are documented and managed within the risk register.
• Own and manage services/processes in line with ITSM best practices.
• Maintain and review operational documentation and processes for effectiveness and efficiency.

Continuous Improvement & Innovation

• Design and implement long-term security and access management capabilities.
• Analyse complex technical data to inform strategy, policy, and decision-making.
• Stay informed on internal and external developments, assessing their impact on digital services.

Key Requirements

Core Skills

• Strong leadership in security and identity technologies, including M365.
• Effective prioritisation and problem-solving across complex systems.
• Proven experience managing teams and delivering complex projects.
• Excellent collaboration and communication across technical and non-technical teams.

Qualifications

• Degree or equivalent industry certification.
• Professional certification in security/identity (e.g. CREST, GIAC).
• ITIL Foundation certification.
• Incident response certification preferred.

Technical Knowledge

• Proficient in SIEM, EDR, threat detection, and vulnerability management.
• Solid understanding of network security (firewalls, segmentation, IDS/IPS).
• Experience with Windows, Mac, Linux environments and security tooling.
• Familiarity with public cloud platforms (Azure, OCI) and AHV Hypervisor.

Experience

• Leading security incident response and recovery.
• Managing full lifecycle of security and identity systems.
• Operating in large, complex, and 24/7 environments.
• Producing clear technical documentation and engaging with stakeholders.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Security Operations Manager
90,000 - 100,000 + Bonus
London - Hybrid - 2 days per week in the office

We are representing a globally recognised brand in the media industry who are looking to hire a Security Operations Manager to join their team. This is a leadership role that blends strategic vision with hands-on operational delivery, offering the chance to shape and lead a critical function within this highly respected organisation.

As the Security Operations Manager, you will lead a team of SOC Analysts (circa 5) taking ownership of the operational security landscape. You'll be responsible for driving the continual improvement of the organisation's ability to prevent, detect, and respond to cyber threats, while ensuring alignment with business priorities and compliance requirements.

You'll work closely with the Director of Information Security and the Information Security Architect to ensure that the security operations roadmap evolves in line with governance and regulatory changes.

We are looking for:

• Experience leading Security Operations or a SOC function
• Deep understanding of day-to-day Security Operations activities and priorities
• Experience managing cyber security incidents at an organisational level
• Excellent communication and influencing skills, with the ability to represent security at a senior level
• Practical knowledge of security controls across commercial environments

It would be a bonus if you had:

• Experience managing third-party security service providers
• Familiarity with security tools and controls such as Endpoint Protection, DLP, Cloud Security, Threat & Vulnerability Management, and Privileged Access Management
• A background in developing and implementing operational security strategies and roadmaps

This is a fantastic opportunity to join a progressive organisation with a reputation as a great place to work.

Gleesons has been exclusive partnered with a Global Business looking for an Operations Manager who excels at Stock Security and Compliance, This opportunity allows a professional to step up into a fast growing business with advance business plans. this unique business will provide growth opportunity's from Day one.

Job Title: Stock Security Manger

Salary: 35,000 + Bonus

Work Type: On site

Locations: Birmingham

The Duties:

• Collaborate with the Warehouse Manager to safeguard the transport, storage, and handling of precious metals, ensuring strict compliance with insurance thresholds, operational protocols, and staff safety.
• Maintain comprehensive records of inspections, security incidents, goods-inward checks, maintenance logs, and risk assessments, supporting continuous improvement and compliance efforts.
• Develop, maintain, and enforce Security and Safety Operating Procedures, ensuring they remain up-to-date, accessible, and aligned with best practices within High Value operations.
• Oversee CCTV systems and actively monitor key areas (vault, loading bay, customer counter) to identify and address potential security risks.
• Establish and manage robust access control procedures, including secure site opening/closing protocols and key management, to prevent unauthorised access.
• Serve as the first point of contact for all security incidents, coordinating timely responses and conducting thorough risk assessments to minimise threats.
• Implement effective anti-theft measures, including surveillance monitoring and restricted access policies, to deter internal and external theft.
• Manage maintenance plans for site equipment and infrastructure to ensure operational continuity and adherence to health, safety, and security standards.
• Design and deliver security and safety training programmes, utilising platforms to enhance staff preparedness and compliance.
• Chair regular security meetings with senior management to review performance, address incidents, and align on procedural updates.

Ideal Candidate:

• Operations Experience
• Experience within a High Value industry
• Goods In & Out Inventory Management
• Management Experience
• Security Background

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Security Operations Analyst

Alongside a competitive salary of £30,000 to £35,000 you will also receive:

• Up to 10% discretionary annual bonus
li>11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
• Private Medical Cover
• Healthcare cash plan
• 6x salary death in service
• Paid volunteering day
• A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
• Employee Assistance Programme
• A range of shopping discounts from major high-street retailers

Job Introduction

We have an exciting opportunity for a Security Operations Analyst to join our Member Experience, Digital and Data based Leeds.

The role of a Security Operations Analyst is all about monitoring, detecting, and responding to cyber threats and security incidents. This includes helping set up and maintain security systems, analyzing security events and logs, investigating breaches, and supporting the creation and implementation of security policies and best practices. The Analyst plays a key part in protecting MPS data and assets from potential threats by reviewing threat intelligence and recommending ways to prevent or minimize risks. In addition to day-to-day tasks, the role also involves supporting and promoting security best practices, as well as working on projects to enhance the team and overall security services.

Main Responsibilities

As our new Security Operations Analyst, you will also:

•  Help monitor, detect, and respond to cyber threats and security incidents at MPS.
li> Assist in developing, implementing, and maintaining security systems within MPS. li> Contribute to documenting processes and procedures for the Security Operations team, as part of the larger Information Security group. li> Play a role in designing and implementing controls to address risks, helping MPS stay compliant with various Information Security frameworks. li> Respond to support tickets that need InfoSec and SecOps assistance.

The Ideal Candidate

We are looking for:

li> Strong IT skills, with a good understanding of computer networks, operating systems, software, hardware, and security. li> A solid understanding of the cyber security risks linked to different technologies and how to manage them effectively. li> Working knowledge of security domains, auditing standards and frameworks, and risk analysis frameworks including ISO 27001, Cyber Essentials, etc li>Good verbal communication skills, including the ability to present information and communicate clearly with both technical and non-technical team members, as well as other relevant people.
•  Excellent attention to detail, strong analytical skills, and the ability to analyze complex technical information to spot patterns and trends.

About The Company

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best in class service to our Members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions.

It is a very exciting time to get involved in our Member Experience, Digital and Data (MEDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development.

How MEDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work.

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Closing Date:  13/07/2025

Position: Security Operations Manager
Location: Stevenage
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators

- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -
- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (G415)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.