105 Security Operations jobs in the United Kingdom

Security Operations Analyst

West Yorkshire, Yorkshire and the Humber £30000 - £40000 Annually Medical Protection Society

Posted 7 days ago

Job Viewed

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Job Description

permanent

Security Operations Analyst

Alongside a competitive salary of £30,000 to £35,000 you will also receive:

  • Up to 10% discretionary annual bonus
  • li>11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
  • Private Medical Cover
  • Healthcare cash plan
  • 6x salary death in service
  • Paid volunteering day
  • A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers

Job Introduction

We have an exciting opportunity for a Security Operations Analyst to join our Member Experience, Digital and Data based Leeds.

The role of a Security Operations Analyst is all about monitoring, detecting, and responding to cyber threats and security incidents. This includes helping set up and maintain security systems, analyzing security events and logs, investigating breaches, and supporting the creation and implementation of security policies and best practices. The Analyst plays a key part in protecting MPS data and assets from potential threats by reviewing threat intelligence and recommending ways to prevent or minimize risks. In addition to day-to-day tasks, the role also involves supporting and promoting security best practices, as well as working on projects to enhance the team and overall security services.

Main Responsibilities

As our new Security Operations Analyst, you will also:

  •  Help monitor, detect, and respond to cyber threats and security incidents at MPS.
  • li> Assist in developing, implementing, and maintaining security systems within MPS. li> Contribute to documenting processes and procedures for the Security Operations team, as part of the larger Information Security group. li> Play a role in designing and implementing controls to address risks, helping MPS stay compliant with various Information Security frameworks. li> Respond to support tickets that need InfoSec and SecOps assistance.

The Ideal Candidate

We are looking for:

    li> Strong IT skills, with a good understanding of computer networks, operating systems, software, hardware, and security. li> A solid understanding of the cyber security risks linked to different technologies and how to manage them effectively. li> Working knowledge of security domains, auditing standards and frameworks, and risk analysis frameworks including ISO 27001, Cyber Essentials, etc li>Good verbal communication skills, including the ability to present information and communicate clearly with both technical and non-technical team members, as well as other relevant people.
  •  Excellent attention to detail, strong analytical skills, and the ability to analyze complex technical information to spot patterns and trends.

About The Company

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best in class service to our Members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions.

It is a very exciting time to get involved in our Member Experience, Digital and Data (MEDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development.

How MEDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work.

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Closing Date:  13/07/2025

This advertiser has chosen not to accept applicants from your region.

Security Operations Analyst

LS1 Leeds, Yorkshire and the Humber Medical Protection Society

Posted 14 days ago

Job Viewed

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Job Description

full time

Security Operations Analyst

Alongside a competitive salary of £30,000 to £35,000 you will also receive:

  • Up to 10% discretionary annual bonus
  • li>11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
  • Private Medical Cover
  • Healthcare cash plan
  • 6x salary death in service
  • Paid volunteering day
  • A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers

Job Introduction

We have an exciting opportunity for a Security Operations Analyst to join our Member Experience, Digital and Data based Leeds.

The role of a Security Operations Analyst is all about monitoring, detecting, and responding to cyber threats and security incidents. This includes helping set up and maintain security systems, analyzing security events and logs, investigating breaches, and supporting the creation and implementation of security policies and best practices. The Analyst plays a key part in protecting MPS data and assets from potential threats by reviewing threat intelligence and recommending ways to prevent or minimize risks. In addition to day-to-day tasks, the role also involves supporting and promoting security best practices, as well as working on projects to enhance the team and overall security services.

Main Responsibilities

As our new Security Operations Analyst, you will also:

  •  Help monitor, detect, and respond to cyber threats and security incidents at MPS.
  • li> Assist in developing, implementing, and maintaining security systems within MPS. li> Contribute to documenting processes and procedures for the Security Operations team, as part of the larger Information Security group. li> Play a role in designing and implementing controls to address risks, helping MPS stay compliant with various Information Security frameworks. li> Respond to support tickets that need InfoSec and SecOps assistance.

The Ideal Candidate

We are looking for:

    li> Strong IT skills, with a good understanding of computer networks, operating systems, software, hardware, and security. li> A solid understanding of the cyber security risks linked to different technologies and how to manage them effectively. li> Working knowledge of security domains, auditing standards and frameworks, and risk analysis frameworks including ISO 27001, Cyber Essentials, etc li>Good verbal communication skills, including the ability to present information and communicate clearly with both technical and non-technical team members, as well as other relevant people.
  •  Excellent attention to detail, strong analytical skills, and the ability to analyze complex technical information to spot patterns and trends.

About The Company

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best in class service to our Members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions.

It is a very exciting time to get involved in our Member Experience, Digital and Data (MEDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development.

How MEDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work.

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Closing Date:  13/07/2025

This advertiser has chosen not to accept applicants from your region.

Incident Response Engineer, UK Security Operations

London, London Google

Posted 2 days ago

Job Viewed

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Job Description

Minimum qualifications:
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in similar SOC related roles, explicitly in responding to and actioning on security incidents.
+ Certification in Certified Ethical Hacker (CEH), Global Information Assurance Certification (GIAC) or Computing Technology Industry Association Security (CompTIA Sec+).
+ Experience in technical troubleshooting and writing code in one or more programming languages.
+ United Kingdom Security Vetting Developed Vetting (DV) clearance.
Preferred qualifications:
+ Certifications in Security+ or similar Cyber Security/Incident Response.
+ Experience responding to security incidents on Kubernetes.
+ Experience analyzing, triaging, and remediating common information security incidents.
+ Understanding of common attacker tactics, tools, and techniques.
+ Excellent problem-solving and investigative skills.
+ Current and active UK Developed Vetting (DV) Security Clearance.
The UK Security Operations (SecOps) team in Google Public Sector delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology.
Security Operations plays a critical role in safeguarding Google's public sector customers by proactively monitoring, detecting, and investigating security incidents around the clock. Operating 24/7, the team ensures comprehensive coverage of environments and swiftly responds to suspicious activity. In this role, you will respond to escalated security incidents and proactively enhance the Security Operations Center (SOC) by building platform efficiencies, conducting threat hunting, and participating in purple team events. You will participate in a rotating on-call schedule outside of core business hours and over the weekend to ensure security incidents can be swiftly resolved.
Google Public Sector ( brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
+ Respond to security incidents escalated from the front line 24/7 team.
+ Build and develop security efficiencies on the platform to improve the overall security operations center (SOC).
+ Conduct threat hunting activities on the platform and participate in purple team events.
+ Review and develop security operations center dashboards for anomalous activity.
+ Be a subject matter expert (SME) across typical security disciplines, vulnerability, Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM) etc.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.

Security Operations Manager

Stevenage, Eastern £40448 Annually Staffline

Posted 7 days ago

Job Viewed

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Job Description

permanent

Position: Security Operations Manager
Location: Stevenage
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators

- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -
- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (G415)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

This advertiser has chosen not to accept applicants from your region.

Security Operations Manager

Ware, Eastern £40448 Annually Staffline

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Position: Security Operations Manager
Location: Ware
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators
- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -

- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (226)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

This advertiser has chosen not to accept applicants from your region.

Security Operations Manager

Berkshire, South East £57696 - £73039 Annually Hays Technology

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Your new company


A prominent UK-based institution in the higher education sector, this organisation delivers a broad spectrum of undergraduate and postgraduate courses spanning the sciences, business, arts, and humanities. It is well-regarded for its impactful research, international collaborations, and dedication to environmental sustainability. With a dynamic campus life and a diverse student community, it plays a key role in driving local economic growth and fostering innovation through academic and civic engagement.


Your new role


Digital Technology Services plays a vital role in supporting the organisation by delivering centralised IT infrastructure, with a strong emphasis on safeguarding identity access. The SecOps Manager is a key figure in the organisation's cyber defence efforts, tasked with identifying, detecting, and responding to information security threats, as well as managing the response to cybersecurity incidents. Working closely with colleagues across IT and the wider organisation, this role ensures the protection of digital and information assets against a range of internal and external threats. The M365, Identity, and Security functions are central to this position, leading a team of specialist engineers to maintain the secure operation of services and contributing to major projects that impact identity management across the organisation. The post holder also serves as a technical authority within the team and department.


What you'll need to succeed


Security Operations & Incident Response

  • Lead security operations services, including monitoring, incident response, threat management, and intrusion detection, using both internal and external resources.
  • Manage the outsourced 24/7 security operations service.
  • Lead the organisation's response to security incidents, coordinating recovery efforts with internal teams and vendors.
  • Establish and manage threat intelligence processes to ensure timely remediation of vulnerabilities.
  • Monitor and analyse performance metrics to support security troubleshooting and continuous improvement.

Identity & Access Management

  • Provide expert technical leadership for identity and access management, ensuring secure, high-performing services aligned with SLAs.
  • Oversee day-to-day monitoring and maintenance of identity services, ensuring reliability and user demand readiness.
  • Shape and deliver a strategic roadmap for identity services, focusing on automation and proactive improvements.
  • Investigate and resolve complex identity-related incidents and problems.

Strategic Leadership & Collaboration

  • Act as service/technical manager for the SecOps function, driving improvements in security, performance, and usability.
  • Build strong partnerships with internal technology teams to embed security into architecture and processes.
  • Collaborate with senior leadership and DTS teams to identify and address emerging threats.
  • Represent the organisation in external networks and vendor relationships to share best practices and influence product development.

Governance, Risk & Compliance

  • Ensure technical security risks are documented and managed within the risk register.
  • Own and manage services/processes in line with ITSM best practices.
  • Maintain and review operational documentation and processes for effectiveness and efficiency.

Continuous Improvement & Innovation

  • Design and implement long-term security and access management capabilities.
  • Analyse complex technical data to inform strategy, policy, and decision-making.
  • Stay informed on internal and external developments, assessing their impact on digital services.

Key Requirements


Core Skills

  • Strong leadership in security and identity technologies, including M365.
  • Effective prioritisation and problem-solving across complex systems.
  • Proven experience managing teams and delivering complex projects.
  • Excellent collaboration and communication across technical and non-technical teams.

Qualifications

  • Degree or equivalent industry certification.
  • Professional certification in security/identity (e.g. CREST, GIAC).
  • ITIL Foundation certification.
  • Incident response certification preferred.

Technical Knowledge

  • Proficient in SIEM, EDR, threat detection, and vulnerability management.
  • Solid understanding of network security (firewalls, segmentation, IDS/IPS).
  • Experience with Windows, Mac, Linux environments and security tooling.
  • Familiarity with public cloud platforms (Azure, OCI) and AHV Hypervisor.

Experience

  • Leading security incident response and recovery.
  • Managing full lifecycle of security and identity systems.
  • Operating in large, complex, and 24/7 environments.
  • Producing clear technical documentation and engaging with stakeholders.



What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This advertiser has chosen not to accept applicants from your region.

Security Operations Manager

SG1 Stevenage, Eastern Staffline

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Position: Security Operations Manager
Location: Stevenage
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators

- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -
- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (G415)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

This advertiser has chosen not to accept applicants from your region.
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About the latest Security operations Jobs in United Kingdom !

Security Operations Manager

SG11 Bury Green, Eastern Staffline

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Position: Security Operations Manager
Location: Ware
Pay Rate: £(phone number removed) per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators
- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -

- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (226)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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Security Operations Manager

RG1 Reading, South East Hays Technology

Posted 25 days ago

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Job Description

full time

Your new company


A prominent UK-based institution in the higher education sector, this organisation delivers a broad spectrum of undergraduate and postgraduate courses spanning the sciences, business, arts, and humanities. It is well-regarded for its impactful research, international collaborations, and dedication to environmental sustainability. With a dynamic campus life and a diverse student community, it plays a key role in driving local economic growth and fostering innovation through academic and civic engagement.


Your new role


Digital Technology Services plays a vital role in supporting the organisation by delivering centralised IT infrastructure, with a strong emphasis on safeguarding identity access. The SecOps Manager is a key figure in the organisation's cyber defence efforts, tasked with identifying, detecting, and responding to information security threats, as well as managing the response to cybersecurity incidents. Working closely with colleagues across IT and the wider organisation, this role ensures the protection of digital and information assets against a range of internal and external threats. The M365, Identity, and Security functions are central to this position, leading a team of specialist engineers to maintain the secure operation of services and contributing to major projects that impact identity management across the organisation. The post holder also serves as a technical authority within the team and department.


What you'll need to succeed


Security Operations & Incident Response

  • Lead security operations services, including monitoring, incident response, threat management, and intrusion detection, using both internal and external resources.
  • Manage the outsourced 24/7 security operations service.
  • Lead the organisation's response to security incidents, coordinating recovery efforts with internal teams and vendors.
  • Establish and manage threat intelligence processes to ensure timely remediation of vulnerabilities.
  • Monitor and analyse performance metrics to support security troubleshooting and continuous improvement.

Identity & Access Management

  • Provide expert technical leadership for identity and access management, ensuring secure, high-performing services aligned with SLAs.
  • Oversee day-to-day monitoring and maintenance of identity services, ensuring reliability and user demand readiness.
  • Shape and deliver a strategic roadmap for identity services, focusing on automation and proactive improvements.
  • Investigate and resolve complex identity-related incidents and problems.

Strategic Leadership & Collaboration

  • Act as service/technical manager for the SecOps function, driving improvements in security, performance, and usability.
  • Build strong partnerships with internal technology teams to embed security into architecture and processes.
  • Collaborate with senior leadership and DTS teams to identify and address emerging threats.
  • Represent the organisation in external networks and vendor relationships to share best practices and influence product development.

Governance, Risk & Compliance

  • Ensure technical security risks are documented and managed within the risk register.
  • Own and manage services/processes in line with ITSM best practices.
  • Maintain and review operational documentation and processes for effectiveness and efficiency.

Continuous Improvement & Innovation

  • Design and implement long-term security and access management capabilities.
  • Analyse complex technical data to inform strategy, policy, and decision-making.
  • Stay informed on internal and external developments, assessing their impact on digital services.

Key Requirements


Core Skills

  • Strong leadership in security and identity technologies, including M365.
  • Effective prioritisation and problem-solving across complex systems.
  • Proven experience managing teams and delivering complex projects.
  • Excellent collaboration and communication across technical and non-technical teams.

Qualifications

  • Degree or equivalent industry certification.
  • Professional certification in security/identity (e.g. CREST, GIAC).
  • ITIL Foundation certification.
  • Incident response certification preferred.

Technical Knowledge

  • Proficient in SIEM, EDR, threat detection, and vulnerability management.
  • Solid understanding of network security (firewalls, segmentation, IDS/IPS).
  • Experience with Windows, Mac, Linux environments and security tooling.
  • Familiarity with public cloud platforms (Azure, OCI) and AHV Hypervisor.

Experience

  • Leading security incident response and recovery.
  • Managing full lifecycle of security and identity systems.
  • Operating in large, complex, and 24/7 environments.
  • Producing clear technical documentation and engaging with stakeholders.



What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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Security Operations Director

Birmingham, West Midlands NTT America, Inc.

Posted 2 days ago

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Job Description

**The team you'll be working with:**
**Security Account Delivery Director**
We are currently recruiting for a dynamic Security Account Delivery Director to join our growing Security team.
**This vacancy is hybrid variable based in Birmingham.**
**About Us**
NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys.
**What you'll be doing:**
**What you'll be doing;**
The Account Delivery Director is responsible for managing large, complex security accounts at both strategic and operational levels. The role ensures the effectiveness of security practices, manages client engagements, drives operational maturity improvements, and oversees delivery assurance activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security delivery activities, including client engagement, delivery assurance, security governance, and strategic growth. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats.
Using your background in managing large, complex security accounts, you will:
+ **Pre-Sales Support and Business Development**
+ Partner with sales and business development teams to define and articulate the value proposition of the security development and testing offerings.
+ Represent the function in client engagements, pre-sales discussions, and technical assessments.
+ Design and present tailored solutions based on customer-specific challenges and threat landscapes.
+ Collaborate on statements of work (SOWs) and influence product roadmaps.
+ **Service Delivery Assurance**
+ Oversee performance and quality of services delivered, ensuring SLA and KPI compliance.
+ Implement governance mechanisms and standardised methodologies.
+ Act as the primary escalation point for complex engagements.
+ Conduct regular client reviews to identify enhancement opportunities.
+ **Budget and Financial Management**
+ Develop and manage financial plans, including budgeting and profitability analysis.
+ Monitor expenses and identify cost reduction opportunities.
+ Ensure profitability through forecasting and margin analysis.
+ Refine pricing models and maximise billable utilisation.
+ **Client Delivery and Governance**
+ Define and govern delivery standards across client accounts, ensuring alignment with enterprise security policies, regulatory requirements, and industry frameworks (e.g., NIST, ISO 27001).
+ Lead the strategic integration of security practices into client delivery, embedding security controls and governance into account management workflows.
+ Oversee the implementation and optimisation of security services, including incident response, threat intelligence, and compliance management.
+ Establish client review boards and governance checkpoints to validate that client engagements meet defined security requirements and service levels.
+ Drive continuous improvement in client delivery maturity, using metrics and feedback loops to refine processes, reduce risk exposure, and enhance client satisfaction.
+ Collaborate with client executives, account managers, and service delivery teams to ensure security is embedded from engagement through to delivery and support.
+ Champion client-specific security initiatives, ensuring account teams proactively identify and mitigate risks during the delivery phase.
+ Mentor and upskill account teams on security governance, risk management, and client delivery principles to build a culture of shared security ownership.
**Key Performance Indicators (KPIs)**
+ **Client Satisfaction Rate** : Measured through regular client feedback and satisfaction surveys.
+ **Delivery Compliance Rate** : Percentage of client engagements that meet defined delivery standards and pass governance review gates.
+ **Incident Response Effectiveness** : Success rate in managing and resolving client incidents within predefined response windows.
+ **Service Utilisation Rate** : Adoption and effective use of security services across client accounts, measured by service uptake and issue resolution rates.
+ **Financial Performance** : Achievement of financial targets, including revenue growth, profitability, and cost management.
+ **Training and Awareness Uptake** : Percentage of account teams completing security governance and client delivery training programs.
+ **Audit and Compliance Pass Rate** : Success rate in internal and external audits related to client delivery practices and governance controls.
+ **Innovation and Automation Impact** : Number of manual delivery processes replaced or enhanced through automation, contributing to faster and more reliable client engagements.
**What experience you'll bring:**
**What you'll be doing;**
It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise:
+ 10+ years in secure software development and testing, 5+ in leadership.
+ Proven success in managing the delivery of large-scale programmes.
+ Excellent communication and client relationship skills.
+ Experience managing crisis situations and leading diverse teams.
+ Strong English writing and verbal communication skills.
+ Attention to detail and ability to build high-performing teams.
+ Relevant certifications (e.g., CISSP, CISM, CSSLP, CEH).
+ Valid right to work in the UK and eligibility for UK SC clearance
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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