2,435 Axa jobs in the United Kingdom
Insurance Sales Executive
Posted today
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Insurance Sales Executive
Posted 4 days ago
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Job Description
Are you currently working in commercial insurance with experience across a range of products? Whether you're an Account Handler or in Underwriting and looking to transition into Broking — this could be the perfect next step for you!
I'm partnering with a fantastic brokerage based in Chelmsford that’s looking for a Sales Executive to join their team.
Salary: Up to £30,000 (DOE)
Commission: Excellent structure with earning potential from day one
Role Type: Full-time, office-based
What sets this company apart?
Private healthcare
Life assurance
A dedicated wellness day (not taken from your holiday allowance!)
Summer & Christmas parties
Dress-down Fridays
Quarterly team events
They’re a forward-thinking, collaborative business that truly invests in their people — offering ongoing training, career development, and a supportive environment to help you thrive in commercial insurance.
If you're ready to grow your career with a company that puts its people first, let’s chat!
Insurance Sales Executive
Posted today
Job Viewed
Job Description
Are you currently working in commercial insurance with experience across a range of products? Whether you're an Account Handler or in Underwriting and looking to transition into Broking — this could be the perfect next step for you!
I'm partnering with a fantastic brokerage based in Chelmsford that’s looking for a Sales Executive to join their team.
Salary: Up to £30,000 (DOE)
Commission: Excellent structure with earning potential from day one
Role Type: Full-time, office-based
What sets this company apart?
Private healthcare
Life assurance
A dedicated wellness day (not taken from your holiday allowance!)
Summer & Christmas parties
Dress-down Fridays
Quarterly team events
They’re a forward-thinking, collaborative business that truly invests in their people — offering ongoing training, career development, and a supportive environment to help you thrive in commercial insurance.
If you're ready to grow your career with a company that puts its people first, let’s chat!
Insurance Sales Executive - Field Based (North)
Posted 14 days ago
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Job Description
About the opportunity:
Are you an experienced Commercial Insurance Sales Professional with a proven track record of building and maintaining client relationships? Do you thrive in a hybrid role where you manage your own day-to-day schedule, generating new business and nurturing existing accounts? If so, this is the opportunity for you.
This is a field based role, the ideal candidate will be living in one of the following locations or surrounding areas:
- Coventry, Birmingham, Nottingham, Manchester, Sheffield, Leeds or Newcastle . (Must be able to travel into the Lancaster office when required).
About the Role:
As part of our client’s growth strategy for 2025 and beyond, they are expanding their Team and looking for talented Sales Account Executives. You will be responsible for lead generation, new business development, and the ongoing management and renewal of existing clients.
You will work across multiple trade sectors, including construction, leisure and hospitality, professional services, care, and retail, with clients ranging from £10,000 to £,000,000 GWP. This is a fantastic opportunity to build your own portfolio of clients across the UK while benefiting from the support of an established and reputable insurance brokerage.
Key Responsibilities:
- Deliver agreed brokerage and fee income targets, driving business growth and profitability.
- Manage and renew existing client accounts, maintaining high levels of customer satisfaction and retention.
- Develop and manage a prospect database, actively generating new business opportunities.
- Collaborate with internal teams ensuring seamless client service.
- Attend conferences, trade events, and shows to expand your network and build client relationships.
- Ensure compliance with all aspects of the sales and service process.
Requirements
What We’re Looking For:
- Proven experience in commercial insurance sales, with at least 3 years of face-to-face sales experience.
- Strong technical knowledge of commercial insurance products and the ability to apply this knowledge in client interactions.
- Experience using insurance software such as Open GI and Acturis (training provided for Acturis).
- DIP CII qualification (or actively working towards) – support and reimbursement for ACII or Diploma completion.
- Excellent communication, negotiation, and relationship-building skills.
- Self-motivated with the ability to manage your own day-to-day schedule and meet targets.
- Willingness to travel to the offices in Lancaster once a week or when required
- Flexibility around office hours – Monday to Friday 9am-5:30pm.
Benefits
Why Join Us?
- Competitive salary up to £65,00 with a generous performance-related bonus package to be discussed.
- Car allowance ( ,000) or company car
- Hybrid working model – manage your own region with flexible home and field-based work.
- Opportunity to build and manage your own client portfolio, supported by an established team.
- Comprehensive benefits package, including pension contributions, flexible working options, and training support for continued professional development.
If you are a people person with a commercial insurance background looking for a dynamic and rewarding sales role, apply now to join a growing team where your efforts will be recognised and rewarded.
Insurance Sales Executive - Field Based (Midlands)
Posted 15 days ago
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Job Description
About the opportunity:
Are you an experienced Commercial Insurance Sales Professional with a proven track record of building and maintaining client relationships? Do you thrive in a hybrid role where you manage your own day-to-day schedule, generating new business and nurturing existing accounts? If so, this is the opportunity for you.
This is a field based role, the ideal candidate will be living in one of the following locations or surrounding areas:
- Coventry, Birmingham, Nottingham, Manchester, Sheffield, Leeds or Newcastle . (Must be able to travel into the Lancaster office when required).
About the Role:
As part of our client’s growth strategy for 2025 and beyond, they are expanding their Team and looking for talented Sales Account Executives. You will be responsible for lead generation, new business development, and the ongoing management and renewal of existing clients.
You will work across multiple trade sectors, including construction, leisure and hospitality, professional services, care, and retail, with clients ranging from £10,000 to £,000,000 GWP. This is a fantastic opportunity to build your own portfolio of clients across the UK while benefiting from the support of an established and reputable insurance brokerage.
Key Responsibilities:
- Deliver agreed brokerage and fee income targets, driving business growth and profitability.
- Manage and renew existing client accounts, maintaining high levels of customer satisfaction and retention.
- Develop and manage a prospect database, actively generating new business opportunities.
- Collaborate with internal teams ensuring seamless client service.
- Attend conferences, trade events, and shows to expand your network and build client relationships.
- Ensure compliance with all aspects of the sales and service process.
Requirements
What We’re Looking For:
- Proven experience in commercial insurance sales, with at least 3 years of face-to-face sales experience.
- Strong technical knowledge of commercial insurance products and the ability to apply this knowledge in client interactions.
- Experience using insurance software such as Open GI and Acturis (training provided for Acturis).
- DIP CII qualification (or actively working towards) – support and reimbursement for ACII or Diploma completion.
- Excellent communication, negotiation, and relationship-building skills.
- Self-motivated with the ability to manage your own day-to-day schedule and meet targets.
- Willingness to travel to the offices in Lancaster once a week or when required
- Flexibility around office hours – Monday to Friday 9am-5:30pm.
Benefits
Why Join Us?
- Competitive salary up to £65,00 with a generous performance-related bonus package to be discussed.
- Car allowance ( ,000) or company car
- Hybrid working model – manage your own region with flexible home and field-based work.
- Opportunity to build and manage your own client portfolio, supported by an established team.
- Comprehensive benefits package, including pension contributions, flexible working options, and training support for continued professional development.
If you are a people person with a commercial insurance background looking for a dynamic and rewarding sales role, apply now to join a growing team where your efforts will be recognised and rewarded.
Insurance Sales Agent (New Business) - Internal Opportunity
Posted 3 days ago
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Job Description
The past 12 months have seen a hyper-focused approach to upskilling and developing our current team, so there’s no better time to grow our insurance sales function.
So far, we are on track to achieve 77% growth in lives through our internal cross-sell capabilities - meaning we are busier than ever! With no signs of slowing down, we remain focused on increasing this by a further 30% , supported by new partnerships going live and continued optimisation of our digital and internal channels.
We are looking for someone who is eager to learn and develop, with opportunities to expand your career beyond sales experience alone - including the chance to become a qualified CII (Chartered Insurance Institute) Insurance Broker , should you wish.
To be eligible to apply for this role, you should have:
- A proven track record of meeting or exceeding sales targets
- Excellent communication skills
- An interest in developing your knowledge of insurance and the wider market
- A commitment to doing the right thing for our customers
- The ability to manage workload and complete administrative tasks efficiently
- A “one team” mentality, with a growth mindset toward learning and developing new skills
Please apply with a short cover letter, outlining your interest in the position. Application window will close end of day on Tuesday, 21st October. If you have any questions regarding this position, please contact Nadya Patel.
Please note shortlisted candidates will be invited to interview on 22nd and 23rd October, with a view to starting in position on Monday, 27th October.
Customer Service
Posted today
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Join us as a Senior Personal Banker in Chester or Birkenhead
- You'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
- With no two days the same, you can expect lots of variety as you help us deliver a banking service that's beyond what's expected
- We'll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
- This job does not meet Skilled Worker visa sponsorship requirements
As a Senior Personal Banker aligned to one of our branches, you'll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.
Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you'll make sure they're fully informed when it comes to the products and services we offer.
Day to day, you'll be:
- Meeting and supporting customers via video banking from home or face to face in a branch
- Conducting Financial Health checks and reviewing customer accounts
- Identifying products and services that are right for our customers, helping them to make the most of their money and savings
- Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
- Completing outbound care calls to customers to grow and maintain the relationship
We're looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You'll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you'll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.
We'll also be looking for you to demonstrate:
- Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
- The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
- The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
- Excellent communication and interpersonal skills with a genuine interest in building relationships
- Excellent planning and organisational skills
You'll join us on a competitive salary starting of £26,350, pro rata for the hours you work.
You'll also benefit from:
- A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
- A generous holiday entitlement of 36 days, pro rata for hours worked
- A monthly contribution to your retirement fund
To find out more about the benefits we offer, check out our rewards and benefits page.
What else you need to knowYour working pattern
You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.
Your learning journeyYour journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.
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Customer Service
Posted today
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CUSTOMER SERVICE & OPERATIONS ASSISTANT
Job type:
Freelance, part-time
(12 hours per week)
Location:
Remote
Job Structure:
We are looking for someone who can be available ideally at the beginning and the
end of the day for two days a week
About the brand:
Founded by fashion journalist and broadcaster Louise Roe, Sharland England creates
beautiful, hand-crafted rattan furniture, ceramics, linens and glassware. Louise designs
Sharland England's collection with a nostalgic nod to a bygone, charming era of entertaining.
Every item is handcrafted by experienced artisans around the world, from Italy and Portugal, to India, Java and Colombia. Named after her great-grandmother, who lived in Buenos Aires and was the consummate hostess, Sharland England blends informality with elegance, making home feel curated, layered, and warm.
How will you make an impact?
As Customer Service & Operations Associate, you will be the first point of contact for our
customers looking for help placing or tracking their orders, styling their items, or opening a
trade account with us. You will also work closely with representatives from our dropshipper
partners to ensure customer satisfaction across all channels. We are looking for a team
member who will uphold the values of the brand in their interactions with customers, and
who can drive value for the business through forging relationships with key customers &
long-term partners.
The role:
Customer Service
- You'll be the first point of contact for retail and trade customer order queries, offering
support via email and occasionally phone.
- You'll be the day-to-day contact for our dropshipper partners for any issues relating to
their orders or customers.
- You'll take care of VIP customers, looking for ways we can go above and beyond in
our service.
- You'll represent the brand, aiming to grow brand love through your interactions with
customers (both retail and trade).
- We're always improving - you'll help us identify ways to be more effective and provide
even more exceptional customer experiences.
Operations
- Work closely with our warehouse to ensure all orders are shipped in a timely manner.
- Carry out backend order management, plus some order inputting as needed.
- Process customer return in Shopify.
- Support in troubleshooting operational issues relating to shipping/carriers, and
inventory management, duties charges etc
Skills and values we are looking for:
- Excellent communication skills, both written and verbal.
- A passion for providing excellent customer experiences
- Customer service experience is helpful, but we are open to candidates who have
worked in other careers with transferable skills.
- Proficiency with online platforms generally - CMS experience is desirable
- Experience of using customer service management systems such as Gorgias or Zendesk are preferable but not essential
- Confidence in basic Excel work is preferable
- Self-motivated with a positive attitude and the ability to work independently.
- A passion for interiors and an interest in the homeware industry
Benefits:
- As a small brand, we are nimble and growing; it's an exciting time to join the team
and grow with us.
- This role is remote. (Occasionally, we may hold team days in central London.)
- Enjoy a staff discount on products.
- Be part of a small team that works closely together and places importance on having a
kind, collaborative, and constructive working environment.
- Salary dependent on role fit & experience.
Please ensure you have read the job type & hours structure at the beginning of the ad
customer service
Posted 2 days ago
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Role Overview:
The Multilingual Customer Experience Consultant is responsible for delivering exceptional customer support across multiple channels including phone, email, and live chat. This role requires fluency in both German and English and involves handling customer queries with professionalism and empathy.
Key Responsibilities:
- Respond promptly and professionally to customer enquiries via phone, email, and chat.
- Maintain high standards of customer satisfaction and service quality.
- Collaborate with team leaders and colleagues to meet client expectations.
- Represent the company professionally in all communications.
- Continuously seek ways to improve performance and customer experience.
- Work flexibly within the designated shift hours.
Skills & Experience:
- Excellent telephone manner and communication skills.
- Strong numeracy and literacy.
- Good analytical and problem-solving abilities.
- Previous experience in customer service or call centre (desirable).
- Fluency in German and English.
Training & Development:
- Full training provided including systems and interpersonal skills.
- Opportunities for career progression and additional responsibilities.
Benefits:
- Hybrid working model (80% remote)
- Supportive team environment
- Performance-based bonuses
- Opportunities for growth and development
Core Values:
- Customer-Centric Excellence
- Trust and Transparency
- Continuous Improvement
- Team Empowerment
- Prosperity
Position in Organisation:
Reports to the Customer Experience Team Manager with support from nearby colleagues.
Operational Details:
- Contracted hours: 8.00am - 10.00pm, Monday to Sunday (flexibility required)
- Office presence required during client visits, training, and other business needs
Join a dynamic and fun team committed to delivering outstanding customer experiences and driving innovation in customer service.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service
Posted 16 days ago
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Job Description
Customer Service
Location: Dundee
Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks
Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.
As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.
As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.
We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations
You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.
Shift Patterns
We offer a variety of shift options to suit different lifestyles.
Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Training will be full-time and may include evenings.
Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.
Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)
Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.
We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.