43,650 Back Office jobs in the United Kingdom

Business Analyst – Middle & Back Office (Derivatives)

Overview

We are seeking a Business Analyst to join our middle and back-office derivatives function. Reporting to a Senior Business Analyst, you will develop a strong understanding of the relevant business domain, processes, and systems, supporting the delivery of change initiatives from inception through to implementation. You will play a key role in gathering, documenting, and maintaining requirements, while ensuring clear visibility of progress and priorities across the team.

Key Responsibilities

• Build a solid understanding of the business area, including core functions and the IT systems that support them.
• Support the prioritisation process by providing regular updates on change requests, ensuring progress is tracked and communicated effectively.
• Capture business requirements in the form of EPICs and Product Backlog Items (PBIs), maintaining these on the vertical board for full visibility.
• Attend and actively contribute to workshops and requirements-gathering sessions.
• Document business processes using BPMN and other modelling tools.
• Assist senior team members with requirements gathering, validation, and documentation for both BAU and operational readiness change.
• Contribute to business analysis practice initiatives, including supporting and mentoring junior analysts.

What You Will Bring

• Proven ability to apply business analysis techniques to deliver solutions.
• Experience in documenting as-is and to-be business processes.
• Strong stakeholder management skills, with the ability to handle competing priorities and negotiate effectively.
• Credibility in working with business colleagues, including the ability to challenge and validate requirements.
• Experience in performing system and integration testing, and in supporting user acceptance testing.
• Ability to produce functional specifications for both commercial software configuration and custom-developed solutions.

What We Offer

• Competitive salary and performance bonus potential.
• Non-contributory pension scheme.
• 25 days’ annual leave plus bank holidays and additional volunteering days.
• Option to buy or sell holiday entitlement.
• Life assurance.
• Private medical and dental cover.
• Flexible benefits package.
• Hybrid working arrangements to balance office collaboration with home working.
• Opportunities for ongoing professional development and training.

If you have strong analytical skills, experience in business process documentation, and the ability to support change in a complex trading environment, we’d like to hear from you.

Business Analyst – Middle & Back Office (Derivatives)

Overview

We are seeking a Business Analyst to join our middle and back-office derivatives function. Reporting to a Senior Business Analyst, you will develop a strong understanding of the relevant business domain, processes, and systems, supporting the delivery of change initiatives from inception through to implementation. You will play a key role in gathering, documenting, and maintaining requirements, while ensuring clear visibility of progress and priorities across the team.

Key Responsibilities

• Build a solid understanding of the business area, including core functions and the IT systems that support them.
• Support the prioritisation process by providing regular updates on change requests, ensuring progress is tracked and communicated effectively.
• Capture business requirements in the form of EPICs and Product Backlog Items (PBIs), maintaining these on the vertical board for full visibility.
• Attend and actively contribute to workshops and requirements-gathering sessions.
• Document business processes using BPMN and other modelling tools.
• Assist senior team members with requirements gathering, validation, and documentation for both BAU and operational readiness change.
• Contribute to business analysis practice initiatives, including supporting and mentoring junior analysts.

What You Will Bring

• Proven ability to apply business analysis techniques to deliver solutions.
• Experience in documenting as-is and to-be business processes.
• Strong stakeholder management skills, with the ability to handle competing priorities and negotiate effectively.
• Credibility in working with business colleagues, including the ability to challenge and validate requirements.
• Experience in performing system and integration testing, and in supporting user acceptance testing.
• Ability to produce functional specifications for both commercial software configuration and custom-developed solutions.

What We Offer

• Competitive salary and performance bonus potential.
• Non-contributory pension scheme.
• 25 days’ annual leave plus bank holidays and additional volunteering days.
• Option to buy or sell holiday entitlement.
• Life assurance.
• Private medical and dental cover.
• Flexible benefits package.
• Hybrid working arrangements to balance office collaboration with home working.
• Opportunities for ongoing professional development and training.

If you have strong analytical skills, experience in business process documentation, and the ability to support change in a complex trading environment, we’d like to hear from you.

Process Analyst - Back Office System Transformation - Minimum of 12 months FTC

Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe.  The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably.

We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024.

The Process Analyst supports the successful delivery of a programme that is transforming Arriva’s back office systems (Finance, HR and IT systems) by facilitating capture of current and future state processes and helping the business to identify both opportunities for improvement and cross dependencies with other related processes.

Direct responsibilities:

- Gather and document current state processes through interviews, workshops and data analysis

- Identify redundant processes, inefficiencies and areas of improvement/new ways of working

- Assist in designing future state processes and recommending solutions to improve processes

- Support training and communication efforts related to process changes

- Create process maps and workflow diagrams to document end-to-end operations - Support the implementation of new processes and track effectiveness postimplementation

Knowledge, skills and experience:

- Strong analytical and problem-solving skills

Ability to lead process re-engineering workshops

- Proficiency in process mapping tools such as Visio

- Knowledge of Lean, Six Sigma, or other process improvement methodologies

- Excellent communication and stakeholder engagement skills

- Experience with change management

This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.

The closing date for applications is Monday 1st September 2025. Arriva Group reserves the right to close this vacancy early.

Back Office System Transformation - Transformation Change Manager - Minimum of 12 months

Main purpose of the position Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024.

The Transformation Change Manager is responsible for leading and coordinating change management activities across a strategic transformation programme focused on key back office systems and processes. The role ensures the organisation is prepared for and able to adopt new ways of working, systems, and processes with minimal disruption and maximum benefit realisation.

Direct responsibilities

Change Strategy & Planning:

- Develop and implement change management strategies and plans to support transformation goals.

- Conduct change impact assessments to define the scope and depth of change required across people, process, technology, data and ways of working

Stakeholder Engagement:

- Identify key stakeholders and design engagement approaches to drive awareness, alignment, and commitment.

Communication & Engagement:

- Design and execute communication plans that clearly articulate the vision, benefits, and changes involved.

- Create compelling content for town halls, newsletters, leadership briefings, and other communication channels.

Training & Capability Building:

- Ensure capability gaps are addressed through targeted learning interventions.

- Work with project teams to oversee development of training materials and rollout plans.

Organisational Readiness:

- Monitor and assess organisational readiness throughout the change lifecycle.

Ensure proper feedback mechanisms are in place to capture sentiment and course-correct where needed.

Key Skills and Competencies:

- Strong expertise in change management methodologies

- Excellent interpersonal, communication, and stakeholder management skills

- Strong facilitation and presentation capabilities

- Resilience and adaptability in a fast-paced, dynamic environment

- Analytical and problem-solving skills to assess change impacts and risks

Knowledge, skills and experience:

- 5+ years of experience in organisational change management or transformation roles

- Experience working on large-scale transformation programs (e.g., digital, ERP, operating model, M&A)

This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.

The closing date for applications is Thursday 4th September 2025. Arriva Group reserves the right to close this vacancy early.

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Office Assistant

We are seeking a reliable and proactive Office Assistant to join our team. This role is essential in ensuring the smooth operation of our office environment. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and a solid understanding of administrative tasks. Proficiency in various software applications, including Microsoft excel, outlook and sage, will be advantageous.

Office Assistant Responsibilities

• Filing documents, and maintaining office supplies.
li>Perform data entry tasks accurately and efficiently to ensure up-to-date records.
• Handle incoming phone calls with professionalism, directing inquiries as necessary.
• Support financial operations by assisting with invoicing and basic bookkeeping using Sage.
• Maintain an organised workspace to enhance productivity within the office.
• Collaborate with team members on various administrative projects as required.

Office Assistant Requirements

• Experience in an office environment or similar administrative role is preferred.
• Strong computer skills, particularly with Microsoft office.
• Familiarity with Sage or similar accounting software is a plus.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Strong attention to detail and accuracy in all work performed.
• Effective communication skills, both written and verbal.

If you are enthusiastic about contributing to an organised office setting and possess the necessary skills, we encourage you to apply for this opportunity.

Office Assistant

Location: Verwood

Salary: Up to £13 per hour

Job Type : Permanent, Part-time

Our client is looking for a dedicated and detail-oriented Part-time Office Assistant to join their team. The ideal candidate will have strong organisational skills and a proactive approach. Key responsibilities include coordinating repairs, managing logistics for their UK Warehouse, and handling general office duties. This role plays a vital part in supporting administrative functions and ensuring smooth-running operations.

Responsibilities of the Office Assistant:

• Provide administrative support to ensure smooth office operations.
• Manage open repairs, liaising with shops and tracking progress.
• Organise and maintain physical and digital flies, documents, and records.
• Perform accurate data entry using in-house systems and Microsoft Office.
• Answer phone calls professionally, handling inquiries or redirecting calls as necessary.
• Coordinate warehouse logistics, including collections, deliveries, and UK customs documentation.
• Maintain office supplies and ensure equipment is in working order.
• Support the Operations Manager with general office duties.

Qualifications and skills needed for the Office Assistant:

• Proficiency in Google Suite applications (Docs, Sheets, Drive) is essential.
• Strong computer skills with the ability to learn new software quickly.
• Excellent organisational skills with keen attention to detail
• Previous experience in an administrative or office support role is an advantage.
• Ability to manage multiple tasks efficiently while maintaining a high level of accuracy.
• Strong communication skills, both written and verbal are essential for effective collaboration within the team.

Click 'Apply Now' to take the next step in your career.

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