5 Baggage Handlers jobs in the United Kingdom
Combined Customer Service and Ramp Agent
Posted today
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Job Description
A vacancy has arisen within our Customer Services Department, based in Campbeltown. Reporting to the Station Manager Campbeltown, the successful candidate will be proactive, helpful to passengers and dedicated to providing a robust and safe operation.
Applications are invited from candidates who provide excellent customer service and support for the delivery of our operation as Campbeltown Airport.
Key Responsibilities
Customer Service Agents have a wide range of duties including:
Checking passengers in for flights
Ensuring security protocols are adhered to
Answer passenger queries when flights have been cancelled/delayed
Arrange alternative transport/accommodation as required and
Provide telephone ticketing sales support
Occasional lone working may be required, particularly during Sunday summer flights or when staff absences (e.g. sickness or leave) coincide
To apply for the position, please submit your CV and a cover letter supporting your application.
Skills and Knowledge
Be customer-focused and helpful.
Enjoy working with the public and meeting new people.
Have excellent communication skills.
Be able to respond quickly and efficiently to changing situations.
Be able to deal with difficult situations with tact and diplomacy.
Attitude
We are seeking individuals with a positive, can-do attitude who excel in dynamic, fast-paced environments. In this combined Customer Service and Ramp Agent role, you'll deliver outstanding service with a friendly, customer-first approach, staying calm and adaptable under pressure. A strong team player with attention to detail, you'll work collaboratively to ensure smooth operations and on-time flights. Flexibility and proactivity are essential, as no two days are the same, and physical readiness is required for ramp duties, which involve outdoor work and handling luggage.
Training and Experience
Previous experience in customer service (preferably in a fast-paced, high-pressure environment such as aviation, hospitality, or retail) is highly desirable but not essential, as full training will be provided.
Experience in ramp operations or ground handling is an advantage, though on-the-job training will be given for all ramp duties.
Basic IT skills are required for check-in, boarding, and other customer service-related tasks.
Ability to pass security clearance checks, including background checks and references, is essential due to the sensitive nature of airport operations.
Health and safety training related to ramp duties, manual handling, and operating machinery will be provided during induction.
Full training will be provided for both the customer service and ramp aspects of the role to ensure compliance with safety standards and operational procedures.
At Loganair we strive at all times to be inclusive and welcoming to applicants for every role across our company. We recognise and value diverse talents allowing our people to grow and develop in a fair working environment .
Loganair is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief, marital status, disability, gender identity, military veteran status and all their characteristics, attributes or choices as protected by law. All recruitment and hiring decisions are based on applicants skills and experience
Job Types: Part-time, Permanent
Pay: £13,519.00 per year
Expected hours: 20 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
Ramp Agent - MANCHESTER Airport - 24Novermber - 30hour
Posted 4 days ago
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Job Description
Pay: £13.99 per hour
Job Description:
Job description
Ramp Agent - Manchester Airport
First Call Aviation is hiring Ramp Agents @ Manchester Airport start date 24th November. This role is 30 hours.
- Exiting Career Move
- Airport Work Opportunity
- Working for a Global Company
- Shift pattern (6 on 3 off mixture of AM & PMs)
- Permanent positions
- Sorry no students!
We are excited to offer more opportunities at Manchester Airport working as a Ramp Agent. You will be in the front line of aircraft movements, handling the passenger luggage & safety, aircraft movement on the tarmac & be an integral person of a skilled team with our partner DHL.
At DHL - people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, "Best Place to Work."
If this sounds like a team you'd like to join … keep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include
- The reconciliation of passenger bags
- Safe loading and delivery of loaded bags to aircraft side.
- Moving ground Equipment such as steps to the airplane for embarking and disembarking passengers
- Get an Airside Driving Permit to move Baggage Trolleys, Steps and other Ground Equipment into the stands.
- Marshalling Aircraft onto and off the stands for arrivals and departures.
What you need
- A flexible approach to work
- Good attitude in team work
- Prepared to work in all weathers - rain or sun or snow or all three!
- Happy for early mornings and late nights
- Great attitude with a can do approach to work.
- Have lived in the UK for last 5 years
- Pay rate £3.99
This is a great opportunity with endless choices to advance your career in Aviation - this is your NOW starting point.
We are interviewing now and your application to gain a full airside pass can take will take 2 to 4 weeks to process including your security checks from the date of interview.
First Call Aviation is a premier brand in aviation recruitment - speak to our professional consultants who have been in the front line in Aviation to start your journey.
Please note we can not accept students on this job role.
#Recruit #Screen #Train
First Call Aviation is a specialist division of First Call Contract Services Limited
MANRAM
Job Types: Full-time, Permanent, Temp to perm
Pay: 3.99 per hour
Benefits:
- Additional leave
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Overtime
Application question(s):
- Are you able to start as early as 3am?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
DHLRMP
Job Types: Full-time, Permanent, Temp to perm
Benefits:
- Company pension
- Flexitime
- Free parking
- On-site parking
Junior Airport Operations Assistant
Posted 5 days ago
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Job Description
As a Junior Airport Operations Assistant, your duties will include assisting with the monitoring of flight schedules, coordinating with ground handling services, responding to operational queries from various stakeholders, and supporting the planning and execution of daily airport activities. You will help manage the flow of passengers and aircraft, assist in the coordination of emergency response procedures, and contribute to maintaining operational logs and reports. This role requires excellent communication skills, the ability to multitask effectively in a demanding environment, and a strong sense of responsibility. You will gain exposure to diverse aspects of airport operations, including airside and terminal management.
The ideal candidate will possess a keen interest in aviation and airport management, coupled with strong organisational abilities and a proactive attitude. While previous experience in aviation is not essential, an understanding of airport operations or logistics would be beneficial. Excellent IT skills, including proficiency in Microsoft Office Suite, are required, as is the ability to adapt quickly to new systems and procedures. You must possess strong interpersonal skills, with the ability to work collaboratively with a diverse team of professionals, and communicate effectively with passengers and staff. A commitment to maintaining high safety and security standards is crucial.
This position offers a hybrid working arrangement, with a combination of on-site duties at the airport in Bristol, South West England, UK , and remote work capabilities for specific administrative tasks. This blended approach allows for both practical, hands-on experience and the flexibility to manage certain responsibilities from home. Our client is dedicated to providing comprehensive training and development opportunities, paving the way for career progression within the aviation sector. If you are a dedicated individual eager to immerse yourself in the world of airport operations and contribute to the smooth running of a busy hub, we encourage you to apply.
Senior Airport Operations Supervisor
Posted 15 days ago
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Job Description
The Senior Operations Supervisor will be instrumental in maintaining and enhancing operational standards, implementing best practices, and ensuring compliance with all aviation regulations and safety protocols. Responsibilities include managing apron control, passenger terminal operations, baggage handling, and aircraft turnaround processes. You will be involved in contingency planning, incident management, and providing effective solutions to operational challenges as they arise. The ability to make quick, informed decisions under pressure is paramount.
We are looking for a leader with a proven track record in airport operations management or a closely related field within the aviation sector. Exceptional communication, interpersonal, and problem-solving skills are essential. You must possess a strong understanding of airport safety procedures, regulatory frameworks (e.g., CAA regulations), and operational best practices. The ability to motivate and manage a diverse team, foster a strong safety culture, and maintain excellent working relationships with internal and external stakeholders is critical. This role requires flexibility in working hours, including shift work, weekends, and holidays, to ensure continuous operational coverage.
This is an exciting opportunity to play a vital role in the efficient functioning of a busy airport. Join a dedicated team committed to excellence in aviation operations at **Derby, Derbyshire, UK**.
Qualifications:
- Relevant qualification in Aviation Management, Airport Operations, or a related field.
- Minimum of 5 years of experience in airport or aviation operations.
- Demonstrated experience in supervising operational teams.
- Thorough knowledge of airport safety regulations and procedures.
- Experience with airside and landside operations management.
- Excellent leadership, communication, and decision-making skills.
- Ability to work effectively in a high-pressure, dynamic environment.
- Proficiency in relevant airport operations software and systems.
- Willingness to work flexible hours, including nights, weekends, and holidays.
Senior Air Traffic Controller - Specialist Airport Operations
Posted 18 days ago
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Job Description
Responsibilities:
- Manage and control air traffic movements within assigned airspace using state-of-the-art remote surveillance and communication technologies.
- Ensure the safe separation of aircraft in accordance with international air traffic control standards and procedures.
- Issue clearances, advisories, and information to pilots to maintain efficient and safe operations.
- Monitor weather conditions and advise pilots of significant changes affecting flight operations.
- Coordinate with other air traffic control units, airlines, and airport operations to manage traffic flow.
- Utilise advanced radar, communication, and flight plan systems for real-time traffic management.
- Respond effectively to emergencies and unusual situations, providing clear and concise instructions.
- Conduct regular performance reviews and provide feedback to junior controllers and operational staff.
- Contribute to the development and refinement of air traffic control procedures and training programs.
- Maintain comprehensive knowledge of aviation regulations, airspace structures, and emergency protocols.
- Participate in debriefings and incident reviews to enhance operational safety.
- Uphold the highest standards of professionalism and operational integrity.
- Valid Air Traffic Controller Licence with relevant ratings (e.g., Aerodrome, Approach, Area Control).
- Minimum of 7 years of progressive experience as an Air Traffic Controller.
- Proven ability to manage complex air traffic scenarios and make critical decisions under pressure.
- Expertise in using modern air traffic management systems and surveillance technology.
- In-depth knowledge of ICAO standards and relevant national aviation regulations.
- Excellent communication, listening, and interpersonal skills, crucial for remote operations.
- Strong situational awareness and problem-solving abilities.
- Ability to work effectively in a high-stress, remote team environment.
- Excellent health and the ability to pass stringent medical examinations.
- Commitment to continuous professional development and adherence to safety culture.
- Previous experience in remote or virtual ATC operations is highly advantageous.
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