147 Banking Management jobs in the United Kingdom

**Job Purpose**
+ Ensure efficient and optimal use of capital in Europe, MEA and the UK by leading capital optimisation initiatives and facilitating Banking Balance Sheet Forum (BBSF) discussions
+ Support Parent Account Managers in GCM in onboarding and day-to-day relationship management for Leverage Finance, Sponsor-Owned and IPO prospect clients, ensuring strong partnership with ICM, Risk, GAM, IB and LevFin
+ Lead strategic projects (incl. Red Zone Review, Risk Weighted Asset Management, Forecasting and Franchise Reviews)
+ Analyse client and franchise data and present to global and regional seniors
+ Liaise with NAM, LATAM and APAC GCM partners to ensure globally consistent practices
+ Build strong working relationships with internal and external partners
**Key Responsibilities:**
+ Provide leadership and active participation in Capital Management projects (Red Zone Review, Risk Weighted Asset Management, Forecasting, Franchise Reviews)
+ Support deal teams in Banking Balance Sheet Forum discussions and throughout capital approval process. Review deal submissions, validate assumptions, provide recommendation and coordinate BBSF no-objection/ capital approvals, applying prudent capital management analysis and ensuring capital allocation in line with Citi Shareholder Returns Targets
+ Actively support in onboarding and coverage of clients from a Corporate Banking perspective to help cross-sell full spectrum of Citi products and services
+ Responsible for ongoing credit monitoring (evaluating public filings, research reports, operations, business plans, and financial forecasts) for clients in the portfolio, alongside IRAU and Leverage Portfolio Group
+ Help develop Analyst members' coverage & credit skills
**Development Value:**
+ An understanding of Citi's strategy, priorities and constraints, and a more balanced view of banking and the holistic service that Citi offers
+ Exposure to a complex and fast-paced banking environment
+ Technical knowledge of returns metrics, RWA and Citi's Balance Sheet considerations
+ Develop network and increase internal visibility; especially with senior management and product partners regionally and globally given GCM's various touchpoints
+ Support relationships as a coverage banker with direct client responsibility
**Skills and Experience:**
+ Strong credit skills, credit background and knowledge of Citi's credit policies
+ Strong risk, control, and capital management skills
+ Strong data analytic skills
+ Experience in client coverage helpful
+ Ability to multitask
+ Strong verbal, written and interpersonal communication skills
**Competencies**
+ Initiative (self-starter), highly-driven individual
+ Adaptability & flexibility
+ Team player - being able to work in partnership with other individuals on day-to-day and long term projects
+ Strong leadership capabilities
+ Sets examples of integrity, creativity, initiative and resourcefulness for the team
Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
+ Honesty, integrity and reputation
+ Financial soundness
+ Competence and capability
In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.
By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.
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**Job Family Group:**
Institutional Banking
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**Job Family:**
Corporate Banking
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Our client, a reputable financial institution located in Milton Keynes, Buckinghamshire, UK , is seeking a meticulous and dedicated Banking Operations Specialist to join their dynamic team. This hybrid role offers a blend of in-office collaboration and remote flexibility, focusing on the efficient processing and management of daily banking transactions and operations. You will be responsible for handling a variety of operational tasks, including account opening and maintenance, transaction processing, reconciliation, and customer support related to operational queries. A key aspect of the role involves ensuring accuracy, compliance, and adherence to regulatory requirements and internal policies. The Banking Operations Specialist will work with various banking systems, processing payments, transfers, and other financial instruments. You will play a crucial role in maintaining the integrity of financial records and supporting the broader financial services provided by the bank. The ideal candidate will possess excellent attention to detail, strong numerical aptitude, and a thorough understanding of banking principles and procedures. Experience with banking software and a commitment to customer service are essential. This role requires the ability to work effectively both independently and as part of a team, manage multiple tasks, and meet deadlines in a fast-paced environment. You will liaise with internal departments and occasionally external parties to resolve operational issues and ensure smooth transaction flow. This is an excellent opportunity for an individual with a strong work ethic and a desire to build a career within the banking sector. You will contribute to the operational backbone of the bank, ensuring its services are delivered reliably and efficiently. The role demands a high level of integrity and a proactive approach to identifying and resolving potential operational risks. The company provides ongoing training and development opportunities to support your career growth within the financial services industry. Your contribution will be vital to maintaining the trust and satisfaction of our diverse client base.
Responsibilities:

• Process daily banking transactions, including payments, transfers, and direct debits.
• Assist with account opening, maintenance, and closure procedures.
• Perform transaction reconciliations and investigate discrepancies.
• Provide operational support and respond to customer inquiries.
• Ensure compliance with banking regulations, policies, and procedures.
• Utilize banking software and systems to manage operational workflows.
• Identify and escalate operational risks and issues.
• Collaborate with internal departments to resolve customer and transaction queries.
• Contribute to process improvement initiatives within the operations team.
• Maintain accurate records and documentation of all operational activities.

Qualifications:

• Experience in a banking operations or financial services role.
• Strong understanding of banking products, services, and operational processes.
• Excellent attention to detail and accuracy.
• Proficiency with banking software and financial systems.
• Good numerical and analytical skills.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team in a hybrid environment.
• Familiarity with regulatory compliance requirements.

Our client, a distinguished financial institution, is seeking a highly motivated and experienced Senior Banking Operations Manager to join their team in Newcastle upon Tyne, Tyne and Wear, UK . This pivotal role involves overseeing the efficiency and effectiveness of daily banking operations, ensuring seamless service delivery and adherence to regulatory standards. The successful candidate will possess strong leadership skills, a deep understanding of banking processes, and a commitment to operational excellence.

As the Senior Banking Operations Manager, you will lead a team of operational specialists, driving performance improvements and fostering a culture of continuous enhancement. Your responsibilities will include managing transaction processing, customer service operations, risk management, and compliance within your department. You will work closely with other business units to ensure alignment and support for strategic initiatives. A key focus will be on optimizing workflows, implementing new technologies, and maintaining the highest levels of accuracy and integrity in all operational activities.

Key Responsibilities:

• Manage and supervise daily banking operations, including account processing, payment systems, and customer support.
• Develop and implement operational policies and procedures to enhance efficiency and compliance.
• Lead, train, and motivate a team of banking operations staff to achieve performance targets.
• Monitor key performance indicators (KPIs) and implement strategies for improvement.
• Ensure adherence to all relevant financial regulations, compliance standards, and internal policies.
• Manage operational risks, identify potential issues, and implement mitigation strategies.
• Collaborate with IT and other departments to implement and improve banking systems and technologies.
• Oversee the resolution of customer inquiries and operational issues in a timely and professional manner.
• Contribute to strategic planning and the development of new banking products and services.
• Drive process re-engineering initiatives to optimize operational workflows.

Qualifications:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Minimum of 7 years of progressive experience in banking operations, with at least 3 years in a management or supervisory role.
• Strong knowledge of banking products, services, and operational processes.
• Proven experience in risk management, compliance, and regulatory affairs within the financial services industry.
• Excellent leadership, team management, and communication skills.
• Demonstrated ability to analyze operational data and implement performance improvements.
• Proficiency in banking software systems and Microsoft Office Suite.
• Strong problem-solving and decision-making abilities.
• Experience with operational efficiency methodologies (e.g., Lean) is a plus.

This is an excellent opportunity for a seasoned banking professional to advance their career.

Join a forward-thinking financial institution as a Remote Banking Operations Manager, overseeing critical operational functions from the comfort of your home office. This pivotal role requires a seasoned professional with extensive experience in banking operations and a proven ability to manage teams and processes remotely. You will be instrumental in ensuring the smooth, efficient, and compliant execution of day-to-day banking activities, focusing on areas such as account management, transaction processing, and customer service operations. Your expertise will drive operational excellence and contribute to the overall success of the business, which operates with a remote-first ethos.

Key responsibilities include:

• Leading and managing remote teams of banking operations specialists.
• Developing, implementing, and refining operational policies and procedures to enhance efficiency and compliance.
• Overseeing daily banking operations, including transaction processing, settlements, and reconciliations.
• Ensuring adherence to all regulatory requirements and internal controls.
• Monitoring operational performance and identifying areas for improvement through data analysis and KPIs.
• Managing risk within operations and implementing mitigation strategies.
• Collaborating with other departments, including IT, compliance, and customer support, to ensure seamless service delivery.
• Driving digital transformation initiatives within banking operations.
• Providing training, coaching, and development opportunities for team members.
• Handling escalated customer issues and complex operational queries.

The ideal candidate will possess a comprehensive understanding of banking products and services, coupled with a strong background in operational management, preferably within a remote setting. Excellent leadership, communication, and problem-solving skills are essential for managing distributed teams effectively. Proficiency in banking software systems, a solid grasp of financial regulations (e.g., AML, KYC), and a commitment to continuous improvement are required. This role is entirely remote, demanding a high degree of self-discipline, organisational skill, and the ability to foster a collaborative virtual working environment. A degree in finance, business, or a related field, along with relevant professional certifications, would be highly advantageous.

Our client, a prominent financial institution, is seeking a highly analytical and experienced Senior Banking Operations Analyst to join their team in Leicester, Leicestershire, UK . This on-site role is critical for ensuring the efficient and compliant operation of key banking processes. You will be responsible for analysing complex transaction data, identifying operational risks, developing process improvements, and ensuring adherence to regulatory requirements. The ideal candidate possesses a strong background in banking operations, exceptional analytical skills, and a thorough understanding of financial regulations and compliance frameworks. This is an excellent opportunity for a motivated professional to make a significant impact within a reputable organisation.

Key Responsibilities:

• Analyse banking transaction data to identify trends, anomalies, and potential operational risks.
• Develop and implement process improvements to enhance efficiency, reduce costs, and mitigate risks within banking operations.
• Monitor and ensure compliance with all relevant banking regulations, industry standards, and internal policies (e.g., AML, KYC, GDPR).
• Prepare detailed reports and presentations on operational performance, risk assessments, and proposed solutions for senior management.
• Collaborate with internal teams, including compliance, risk management, IT, and front-office operations, to address operational challenges and implement best practices.
• Conduct root cause analysis for operational failures and incidents, implementing corrective actions to prevent recurrence.
• Support internal and external audits by providing necessary documentation, data, and explanations.
• Assist in the development and testing of new banking products and systems from an operational perspective.
• Train and mentor junior analysts on banking operations, analytical techniques, and compliance procedures.
• Stay current with industry developments, regulatory changes, and technological advancements impacting the banking sector.
• Manage specific projects related to operational enhancement and risk mitigation.
• Contribute to a culture of continuous improvement and operational excellence within the banking division.

Qualifications and Experience:

• Bachelor's degree in Finance, Economics, Business Administration, or a related quantitative field.
• Minimum of 6 years of progressive experience in banking operations, financial analysis, or risk management within the financial services industry.
• Proven experience in analysing large datasets and identifying key insights.
• Strong understanding of banking products, services, and operational processes.
• In-depth knowledge of financial regulations and compliance requirements (e.g., FCA, PRA).
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in using data analysis tools (e.g., Excel, SQL, potentially Python/R) and financial modelling.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Strong project management and organisational skills.
• Ability to work effectively both independently and as part of a collaborative team.
• Relevant professional certifications (e.g., CFA, FRM, ACAMS) are highly desirable.

This role is based at our offices in Leicester, Leicestershire, UK . If you are a seasoned banking professional with a passion for operational excellence and compliance, we encourage you to apply.

Our client, a reputable financial institution in Belfast , is seeking a highly experienced Senior Banking Operations Specialist to join their dynamic team. This role offers a hybrid working model, providing a blend of remote flexibility and essential on-site collaboration. You will be instrumental in ensuring the smooth and efficient execution of daily banking operations, maintaining high standards of accuracy, compliance, and customer service.

The ideal candidate will possess a comprehensive understanding of banking processes, financial regulations, and operational risk management. Your responsibilities will include overseeing transaction processing, managing account services, and resolving complex operational issues. You will also be involved in the development and implementation of process improvements to enhance efficiency and reduce operational costs. Strong analytical skills are required to identify trends, analyze data, and recommend solutions to optimize operational workflows.

Key duties involve ensuring adherence to regulatory requirements (e.g., AML, KYC), conducting internal audits, and managing relationships with internal and external stakeholders. You will play a crucial role in training and mentoring junior team members, sharing your expertise and fostering a culture of excellence. Excellent communication and interpersonal skills are essential for effective collaboration within a hybrid team environment. This is an excellent opportunity for a seasoned banking professional to contribute to a leading financial organization and further develop their career in a challenging and rewarding setting.

Key Responsibilities:

• Oversee and execute daily banking operations, including transaction processing and settlements.
• Ensure compliance with all relevant banking regulations and internal policies.
• Manage and resolve complex operational issues and customer inquiries.
• Identify opportunities for process improvement and implement enhancements.
• Conduct internal audits and risk assessments of operational procedures.
• Collaborate with other departments to ensure seamless service delivery.
• Train and mentor junior operations staff.
• Maintain accurate operational records and documentation.
• Contribute to the development and implementation of new banking products and services.

Qualifications:

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in banking operations.
• In-depth knowledge of banking products, services, and regulatory requirements.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in banking software and operational systems.
• Excellent communication, interpersonal, and leadership abilities.
• Experience working in a hybrid or flexible work environment.
• Relevant professional certifications (e.g., CIB) are advantageous.

Our client, a respected financial institution, is seeking a dynamic and strategic Head of Retail Banking Operations to lead and optimize their customer-facing banking services. This is a fully remote position, allowing you to manage operations and drive strategic initiatives from anywhere within the UK. You will be responsible for overseeing all aspects of retail banking operations, including customer service, branch operations (where applicable), digital banking channels, and operational risk management. The ideal candidate will possess extensive experience in retail banking, with a proven track record of success in operational leadership, process improvement, and driving efficiency. Strong knowledge of banking regulations, compliance, and current financial technology trends is essential. You will need exceptional leadership, communication, and stakeholder management skills to effectively manage a large team, collaborate with various departments, and implement strategic goals. Responsibilities include developing and executing operational strategies, managing budgets, enhancing customer experience, and ensuring the smooth and secure delivery of banking services. This role offers a unique opportunity to shape the future of retail banking within a forward-thinking organisation. We are looking for a results-oriented leader with a passion for innovation and customer service excellence.

Our client, a prominent global financial institution, is actively seeking an experienced Senior Banking Operations Manager to lead and optimize critical operational functions from a remote-first environment. This position is fully remote, offering unparalleled flexibility and the opportunity to work from anywhere within the UK. You will be responsible for overseeing daily banking operations, ensuring efficiency, accuracy, and compliance with all regulatory standards. This includes managing trade settlements, cash management, reconciliation processes, and other key back-office functions. A primary focus will be on continuous process improvement, leveraging technology and best practices to enhance operational workflows and reduce risk. You will collaborate closely with various departments, including compliance, IT, and front-office teams, to ensure seamless integration and service delivery. The ideal candidate will possess strong leadership capabilities, with a proven track record of managing and developing high-performing teams in a remote setting. Excellent analytical and problem-solving skills are essential for identifying operational bottlenecks and implementing effective solutions. You must demonstrate a deep understanding of banking products, financial markets, and regulatory frameworks such as MiFID II, Basel III, and AML. Experience with core banking systems and proficiency in financial data analysis are critical. This role requires exceptional communication and interpersonal skills, as you will be interacting with stakeholders at all levels, both internally and externally, via virtual channels. Developing and implementing robust operational policies and procedures, conducting risk assessments, and ensuring the highest levels of data integrity are key responsibilities. You will also be instrumental in driving digital transformation initiatives within the operations division. A minimum of 7 years of experience in banking operations, with at least 3 years in a management or supervisory role, is required. A Bachelor's degree in Finance, Economics, Business Administration, or a related field is essential. Professional qualifications such as the CFA or similar are advantageous. This is a unique chance to shape the future of banking operations in a fully remote capacity, contributing to the strategic growth and success of our esteemed client.

Our client, a respected and growing financial institution, is seeking a strategic and experienced Head of Retail Banking Operations to oversee and optimize all operational functions within their retail banking division, based in **Portsmouth, Hampshire, UK**. This senior leadership role demands a visionary approach to driving efficiency, enhancing customer experience, and ensuring regulatory compliance across all operational touchpoints. You will be responsible for managing a diverse team of operational staff, setting performance standards, and implementing best practices to streamline processes in areas such as account opening, transaction processing, customer service, and fraud prevention. Key duties include developing and executing operational strategies aligned with the bank's overall business objectives, managing budgets, and identifying opportunities for technological innovation and process improvement. The Head of Retail Banking Operations will play a crucial role in ensuring the bank's compliance with all relevant financial regulations, including KYC, AML, and data protection laws. Strong leadership, excellent communication, and robust analytical skills are essential for success. The ideal candidate will have a deep understanding of retail banking operations, a proven track record in operational management, and experience in leading significant change initiatives. We are looking for an individual who can foster a culture of continuous improvement, empower their teams, and deliver exceptional service to the bank's customers. A Bachelor's degree in Business Administration, Finance, or a related field is required; a Master's degree or relevant professional qualifications (e.g., ACIB) are highly advantageous. A minimum of 10 years of progressive experience in banking operations, with at least 5 years in a senior management or leadership capacity, is mandatory. This is a key position offering a competitive remuneration package, comprehensive benefits, and the opportunity to shape the future of retail banking operations at a forward-thinking institution.