1,070 Banking Services jobs in the United Kingdom
Head of Retail Banking Operations
Posted 16 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement operational strategies for the retail banking division to enhance efficiency and customer satisfaction.
- Oversee the day-to-day operations of retail banking services, including account management, transaction processing, and customer support.
- Lead, mentor, and develop a high-performing operations team.
- Drive continuous improvement initiatives to streamline processes and reduce operational costs.
- Ensure full compliance with all banking regulations, legal requirements, and internal policies.
- Implement and manage new banking technologies and systems to enhance operational capabilities.
- Manage the operational budget, ensuring fiscal responsibility and optimal resource allocation.
- Monitor key performance indicators (KPIs) and implement corrective actions to meet targets.
- Develop and maintain strong relationships with internal stakeholders and external partners.
- Oversee risk management strategies within the operational framework.
- Champion a customer-centric approach throughout all operational activities.
- Master's degree in Business Administration, Finance, or a related field.
- A minimum of 10 years of progressive experience in retail banking operations, with at least 5 years in a senior leadership role.
- In-depth knowledge of retail banking products, services, and regulatory frameworks.
- Proven track record in driving operational efficiency and implementing successful process improvements.
- Strong leadership, team management, and motivational skills.
- Excellent analytical, problem-solving, and strategic thinking abilities.
- Proficiency in banking operations software and technology.
- Exceptional communication, negotiation, and stakeholder management skills.
- Experience in managing budgets and financial performance.
- Commitment to upholding high standards of compliance and customer service.
Head of Retail Banking Operations
Posted 23 days ago
Job Viewed
Job Description
Banking Operations
Posted today
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Banking Operations
**What does a successful Customer Success Agent do?**
At Fiserv, our Customer Success Agents are the driving force behind delivering exceptional client experiences. With our core values of trust, innovation, excellence, and integrity, you'll be the first point of contact for our credit card holders, ensuring their satisfaction and loyalty. As a part of our dynamic call centre team, you'll play a crucial role in aligning with our mission to provide superior value through leading technology and targeted innovation.
**What you will do:**
+ Multi client environment which handle high volumes of inbound calls with a focus on providing outstanding customer service.
+ Take ownership of customer inquiries by identifying their needs through effective questioning and listening skills and manage them to correct areas if required
+ Process debit card payments, money transfers, and balance transfers with accuracy and consistency which also includes Authorisations, Lost& Stolen calls
+ Utilize our in-house systems to provide the best customer service experience.
+ Build and maintain key relationships with merchants and credit card holders.
**What you will need to have:**
+ Strong verbal and written communication skills
+ Excellent problem-solving abilities
+ Ability to work efficiently in a fast-paced call centre environment
+ High level of attention to detail
+ Proficiency with computer systems and basic software applications
**What would be great to have:**
+ Prior experience in a customer service or call centre role
+ Knowledge of the financial services industry
+ Ability to handle challenging customer interactions with professionalism
+ Understanding of payment processing systems
+ Bilingual abilities
**Perks at work:**
We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, including Unlimited Recharge & Refuel for qualifying associates, and free counselling through our EAP. Plan for your future with competitive salaries, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, life, and insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Banking Operations
Posted today
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Banking Operations
**What does a successful Customer Success Agent do?**
At Fiserv, our Customer Success Agents are the driving force behind delivering exceptional client experiences. With our core values of trust, innovation, excellence, and integrity, you'll be the first point of contact for our credit card holders, ensuring their satisfaction and loyalty. As a part of our dynamic call centre team, you'll play a crucial role in aligning with our mission to provide superior value through leading technology and targeted innovation.
**What you will do:**
+ Multi client environment which handle high volumes of inbound calls with a focus on providing outstanding customer service.
+ Take ownership of customer inquiries by identifying their needs through effective questioning and listening skills and manage them to correct areas if required
+ Process debit card payments, money transfers, and balance transfers with accuracy and consistency which also includes Authorisations, Lost& Stolen calls
+ Utilize our in-house systems to provide the best customer service experience.
+ Build and maintain key relationships with merchants and credit card holders.
**What you will need to have:**
+ Strong verbal and written communication skills
+ Excellent problem-solving abilities
+ Ability to work efficiently in a fast-paced call centre environment
+ High level of attention to detail
+ Proficiency with computer systems and basic software applications
**What would be great to have:**
+ Prior experience in a customer service or call centre role
+ Knowledge of the financial services industry
+ Ability to handle challenging customer interactions with professionalism
+ Understanding of payment processing systems
+ Bilingual abilities
**Perks at work:**
We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, including Unlimited Recharge & Refuel for qualifying associates, and free counselling through our EAP. Plan for your future with competitive salaries, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, life, and insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Banking Operations
Posted today
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Banking Operations
**What does a successful Customer Success Agent do?**
At Fiserv, our Customer Success Agents are the driving force behind delivering exceptional client experiences. With our core values of trust, innovation, excellence, and integrity, you'll be the first point of contact for our credit card holders, ensuring their satisfaction and loyalty. As a part of our dynamic call centre team, you'll play a crucial role in aligning with our mission to provide superior value through leading technology and targeted innovation.
**What you will do:**
+ Multi client environment which handle high volumes of inbound calls with a focus on providing outstanding customer service.
+ Take ownership of customer inquiries by identifying their needs through effective questioning and listening skills and manage them to correct areas if required
+ Process debit card payments, money transfers, and balance transfers with accuracy and consistency which also includes Authorisations, Lost& Stolen calls
+ Utilize our in-house systems to provide the best customer service experience.
+ Build and maintain key relationships with merchants and credit card holders.
**What you will need to have:**
+ Strong verbal and written communication skills
+ Excellent problem-solving abilities
+ Ability to work efficiently in a fast-paced call centre environment
+ High level of attention to detail
+ Proficiency with computer systems and basic software applications
**What would be great to have:**
+ Prior experience in a customer service or call centre role
+ Knowledge of the financial services industry
+ Ability to handle challenging customer interactions with professionalism
+ Understanding of payment processing systems
+ Bilingual abilities
**Perks at work:**
We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, including Unlimited Recharge & Refuel for qualifying associates, and free counselling through our EAP. Plan for your future with competitive salaries, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, life, and insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Banking Operations
Posted today
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Banking Operations
**What does a successful Customer Success Agent do?**
At Fiserv, our Customer Success Agents are the driving force behind delivering exceptional client experiences. With our core values of trust, innovation, excellence, and integrity, you'll be the first point of contact for our credit card holders, ensuring their satisfaction and loyalty. As a part of our dynamic call centre team, you'll play a crucial role in aligning with our mission to provide superior value through leading technology and targeted innovation.
**What you will do:**
+ Multi client environment which handle high volumes of inbound calls with a focus on providing outstanding customer service.
+ Take ownership of customer inquiries by identifying their needs through effective questioning and listening skills and manage them to correct areas if required
+ Process debit card payments, money transfers, and balance transfers with accuracy and consistency which also includes Authorisations, Lost& Stolen calls
+ Utilize our in-house systems to provide the best customer service experience.
+ Build and maintain key relationships with merchants and credit card holders.
**What you will need to have:**
+ Strong verbal and written communication skills
+ Excellent problem-solving abilities
+ Ability to work efficiently in a fast-paced call centre environment
+ High level of attention to detail
+ Proficiency with computer systems and basic software applications
**What would be great to have:**
+ Prior experience in a customer service or call centre role
+ Knowledge of the financial services industry
+ Ability to handle challenging customer interactions with professionalism
+ Understanding of payment processing systems
+ Bilingual abilities
**Perks at work:**
We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, including Unlimited Recharge & Refuel for qualifying associates, and free counselling through our EAP. Plan for your future with competitive salaries, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, life, and insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Full Stack Engineer (Banking/Financial Services)
Posted 4 days ago
Job Viewed
Job Description
Full Stack Engineer (Banking/Financial Services experience essential)
Node.JS & AWS
Contract (6 months+)
Fully remote
We’re working with a cutting-edge fintech company looking for a Full Stack Developer to join their growing team. This is a hands-on role where you’ll build scalable financial systems, including high-volume ledgers and banking integrations.
What You’ll Do:
- Build backend APIs using Node.js and AWS Lambda
- Develop a consolidated ledger system handling ~1M transactions/day
- Integrate with third-party banking services
- Create responsive front-end apps with React
- Collaborate with a skilled development team to deliver scalable solutions
You Should Have:
- Strong Node.js experience
- AWS development expertise (Lambda, API Gateway, etc.)
- Solid API design and implementation skills
- Experience with high-volume financial transactions and ledger systems
- Cloud, microservices, or fintech experience is a plus
- Experience using React
Why Apply?
- Work on high-impact, large-scale financial systems
- Shape the architecture of a next-gen fintech platform
- Full remote contract opportunity
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Enterprise Sales Manager - Banking, Financial Services & Insurance
Posted 21 days ago
Job Viewed
Job Description
**The Opportunity**
Are you a results-driven sales professional with a passion for new logo acquisition and a proven track record in managing the full sales cycle? If so, you'll find an exciting opportunity to join our dynamic team as an Enterprise Manager in Banking, Financial Services & Insurance - BFS&I, where you can leverage your expertise to drive growth, collaborate with cross-functional teams, and make a meaningful impact in the Financial Services sector, all while enjoying the flexibility of a remote work environment.
**About the Team**
The Enterprise Sales Manager - BFS&I will join a dynamic team dedicated to driving growth within the BFS&I sector at Nutanix. Based in London, UK, the team thrives on a culture of collaboration and innovation, with a shared mission to deliver cutting-edge technology solutions that empower businesses to thrive in an increasingly competitive landscape. The team is driven by a commitment to customer success and new logo acquisition, ensuring that they engage with potential clients and showcase how Nutanix's offerings can solve their business challenges.
You will report to the Sales Director - BFS&I, who leads with an emphasis on empowerment, fostering a culture of accountability and support. The manager encourages open communication and values team input, cultivating an environment where creativity and collaboration are at the forefront of decision-making. This role offers a remote work setup, providing flexibility for the team while also requiring attendance in the office for collaboration activities.
This position requires a considerable amount of travel, estimated at 50%, to engage with clients and prospects effectively. The role will involve travelling to meet potential clients, attending industry events, and collaborating with stakeholders across various locations to ensure the success of initiatives within the BFS&I market.
**Your Role**
+ Lead end-to-end sales processes, focusing on acquiring new logo clients in the BFS&I sector.
+ Collaborate with cross-functional teams, including Marketing and Product Development, to drive sales efforts.
+ Develop and implement strategic account plans tailored to target accounts and market opportunities.
+ Utilise consultative selling techniques to identify client needs and position technology solutions effectively.
+ Establish and maintain strong relationships with key stakeholders within client organisations.
+ Monitor industry trends and competitor activities to adapt strategies and maintain market relevance.
+ Achieve quarterly and annual sales targets, contributing to overall revenue growth for the team.
+ Provide regular updates and insights to UKI Country Manager on sales progress and market dynamics.
**What You Will Bring**
+ Proven experience in managing the full sales cycle, including prospecting and direct engagement.
+ Strong passion for acquiring new logos with a successful track record of onboarding major clients.
+ Excellent verbal and written communication skills, including proficiency in presentations.
+ Ability to collaborate effectively across various functions such as Marketing, Sales Operations, and Product Development.
+ Experience with target account selling, solution selling, and consultative sales methods.
+ Aptitude for understanding technology products and solutions and their role in solving business challenges.
+ Prior experience in the Financial Services sector is advantageous but not mandatory.
+ Strong interpersonal skills and the ability to work in a remote team environment.
**Work Arrangement**
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting
Sales Director - Banking, Financial Services and Insurance
Posted 21 days ago
Job Viewed
Job Description
**The Opportunity**
Are you a charismatic leader with a proven track record in the Banking, Financial Services and Insurance sector, passionate about developing high-performing sales teams and driving significant growth? If so, you'll want to join our dynamic team at Nutanix, where you will have the opportunity to build a sustainable financial services business in the UK, engage with tier one banks, and collaborate with a supportive leadership team that values inspiration and success.
**About the Team**
The Sales Director-Banking, Financial Services and Insurance will be part of the dynamic team at Nutanix, located in London, England. This team is dedicated to driving growth and success within the financial services sector by providing innovative solutions that meet the unique needs of banking and financial institutions. The team's culture emphasises collaboration, ambition, and a strong focus on customer success. The team's mission is to accelerate deals and build sustainable client relationships, ultimately solidifying Nutanix's presence in the financial industry.
You will report to the UK&I General Manager, who adopts an inspirational leadership style that balances effective management with motivating team members to achieve their best. This role will be remote. This arrangement allows for flexibility while still fostering collaboration and camaraderie among team members.
**Your Role**
+ Lead and manage a high-performing sales team focused on the Banking, Financial Services and Insurance.
+ Develop and execute strategic sales plans to drive growth and meet pipeline generation goals.
+ Recruit, coach, and develop team members to enhance individual and team performance.
+ Foster a culture of success and accountability while inspiring the team to achieve business objectives.
+ Engage with clients to build relationships and secure new business opportunities.
+ Analyse market trends and adapt strategies to optimise performance and forecast accuracy.
+ Leverage a broad network of local executives to enhance sales efforts and drive customer success.
+ Establish clear expectations and conduct regular performance assessments to track team progress.
**What You Will Bring**
+ Proven track record in sales management within the Banking, Financial Services and Insurance sector.
+ Strong leadership skills with the ability to coach and develop a team of 7+ sales-oriented employees.
+ Experience in solution-selling and building channels across multiple technologies.
+ In-depth understanding of financial services and experience with financial institutions.
+ Strong background in datacenter and application-led sales.
+ Excellent communication and persuasive skills, with a charismatic leadership style.
+ Proficient in sales processes and methodologies, particularly MEDDPIC.
+ 10+ years of management experience with a focus on driving team performance and customer success.
**Work Arrangement**
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting
Banking Operations Specialist
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Process daily banking transactions, including payments, transfers, and direct debits.
- Assist with account opening, maintenance, and closure procedures.
- Perform transaction reconciliations and investigate discrepancies.
- Provide operational support and respond to customer inquiries.
- Ensure compliance with banking regulations, policies, and procedures.
- Utilize banking software and systems to manage operational workflows.
- Identify and escalate operational risks and issues.
- Collaborate with internal departments to resolve customer and transaction queries.
- Contribute to process improvement initiatives within the operations team.
- Maintain accurate records and documentation of all operational activities.
- Experience in a banking operations or financial services role.
- Strong understanding of banking products, services, and operational processes.
- Excellent attention to detail and accuracy.
- Proficiency with banking software and financial systems.
- Good numerical and analytical skills.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team in a hybrid environment.
- Familiarity with regulatory compliance requirements.