12 Bartshealthnhs jobs in the United Kingdom

Client Services Manager - Medical Affairs

Singular: Building Brilliant Biotechs

Posted today

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Job Description

Client Services Manager // Project Manager // Medical Affairs // Biopharma Consultancy You are a project manager with an understanding of medical affairs and ABPI code. You have either developed this expertise in a pharma / biotech or a medical agency. You are ready to be the face of a highly reputable medical consultancy for their prestigious biotech and pharmaceutical clientele. You want the responsibility of ensuring exceptional project delivery. We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Your work will be dynamic, strategic, and will level-up the small and rapidly growing consultancy. As a member of a small, high-performance team you will have the influence, autonomy, and impact to help build the consultancy’s Client Services department. You will influence processes, systems, and strategic direction. You will be the point of contact for clients undertaking very important work for the development of drugs for patients suffering from unmet need. If you are a project manager who knows ABPI code looking to take the lead in a small, biopharma consultancy company - we would love to speak with you! Apply here or reach out to with your CV. We look forward to hearing from you soon.
This advertiser has chosen not to accept applicants from your region.

Scientific Services Director - Medical Communications

London, London Dynamic Talent Consulting

Posted today

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Job Description

permanent
Scientific Services Director – Medical Communications Position: Scientific Services Director Location: London (2 days in an office) Contract Type: Permanent Salary: Up to £120k Start: ASAP Scientific Services Director - This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company. The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work. Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success. Role & Responsibilities: Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards Lead scientific strategy calls and meetings with clients Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments Develop an in-depth understanding of assigned products, related medical areas, and competitors Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations Proactively identify new business opportunities by researching therapy area developments and product pipelines Requirements: Degree (science, preferably life science); PhD or MSc (highly desirable) Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas Strong commercial acumen in the financial management of a medical communications business Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients Can-do attitude and willing to pitch in where needed Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency medcomms medicalcommunications medicalwriter medicaleducation healthcareadvertising healthcare pharma Scientific Services Director – Medical Communications
This advertiser has chosen not to accept applicants from your region.

Scientific Services Director - Medical Communications

London, London Dynamic Talent Consulting

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Scientific Services Director – Medical Communications Position: Scientific Services Director Location: London (2 days in an office) Contract Type: Permanent Salary: Up to £120k Start: ASAP Scientific Services Director - This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company. The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work. Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success. Role & Responsibilities: Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards Lead scientific strategy calls and meetings with clients Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments Develop an in-depth understanding of assigned products, related medical areas, and competitors Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations Proactively identify new business opportunities by researching therapy area developments and product pipelines Requirements: Degree (science, preferably life science); PhD or MSc (highly desirable) Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas Strong commercial acumen in the financial management of a medical communications business Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients Can-do attitude and willing to pitch in where needed Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency medcomms medicalcommunications medicalwriter medicaleducation healthcareadvertising healthcare pharma Scientific Services Director – Medical Communications
This advertiser has chosen not to accept applicants from your region.

Client Services Manager - Medical Affairs

Singular: Building Brilliant Biotechs

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Client Services Manager // Project Manager // Medical Affairs // Biopharma Consultancy


You are a project manager with an understanding of medical affairs and ABPI code. You have either developed this expertise in a pharma / biotech or a medical agency.


You are ready to be the face of a highly reputable medical consultancy for their prestigious biotech and pharmaceutical clientele. You want the responsibility of ensuring exceptional project delivery.


We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Your work will be dynamic, strategic, and will level-up the small and rapidly growing consultancy.


As a member of a small, high-performance team you will have the influence, autonomy, and impact to help build the consultancy’s Client Services department. You will influence processes, systems, and strategic direction. You will be the point of contact for clients undertaking very important work for the development of drugs for patients suffering from unmet need.


If you are a project manager who knows ABPI code looking to take the lead in a small, biopharma consultancy company - we would love to speak with you! Apply here or reach out to with your CV.


We look forward to hearing from you soon.

This advertiser has chosen not to accept applicants from your region.

Scientific Services Director - Medical Communications

London, London Dynamic Talent Consulting

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Scientific Services Director – Medical Communications


Position: Scientific Services Director

Location: London (2 days in an office)

Contract Type: Permanent

Salary: Up to £120k

Start: ASAP


Scientific Services Director -


This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company.


The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work.


Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success.


Role & Responsibilities:


  • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives
  • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards
  • Lead scientific strategy calls and meetings with clients
  • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements
  • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments
  • Develop an in-depth understanding of assigned products, related medical areas, and competitors
  • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients
  • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations
  • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities
  • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team
  • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations
  • Proactively identify new business opportunities by researching therapy area developments and product pipelines


Requirements:


  • Degree (science, preferably life science); PhD or MSc (highly desirable)
  • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment
  • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members
  • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas
  • Strong commercial acumen in the financial management of a medical communications business
  • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients
  • Can-do attitude and willing to pitch in where needed
  • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency


#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma


Scientific Services Director – Medical Communications

This advertiser has chosen not to accept applicants from your region.

Scientific Services Director - Medical Communications

Dynamic Talent Consulting

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Scientific Services Director – Medical Communications


Position: Scientific Services Director

Location: London (2 days in an office)

Contract Type: Permanent

Salary: Up to £120k

Start: ASAP


Scientific Services Director -


This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company.


The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work.


Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success.


Role & Responsibilities:


  • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives
  • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards
  • Lead scientific strategy calls and meetings with clients
  • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements
  • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments
  • Develop an in-depth understanding of assigned products, related medical areas, and competitors
  • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients
  • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations
  • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities
  • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team
  • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations
  • Proactively identify new business opportunities by researching therapy area developments and product pipelines


Requirements:


  • Degree (science, preferably life science); PhD or MSc (highly desirable)
  • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment
  • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members
  • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas
  • Strong commercial acumen in the financial management of a medical communications business
  • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients
  • Can-do attitude and willing to pitch in where needed
  • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency


#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma


Scientific Services Director – Medical Communications

This advertiser has chosen not to accept applicants from your region.

Scientific Services Director - Medical Communications

London, London Dynamic Talent Consulting

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Scientific Services Director – Medical Communications


Position: Scientific Services Director

Location: London (2 days in an office)

Contract Type: Permanent

Salary: Up to £120k

Start: ASAP


Scientific Services Director -


This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company.


The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work.


Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success.


Role & Responsibilities:


  • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives
  • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards
  • Lead scientific strategy calls and meetings with clients
  • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements
  • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments
  • Develop an in-depth understanding of assigned products, related medical areas, and competitors
  • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients
  • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations
  • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities
  • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team
  • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations
  • Proactively identify new business opportunities by researching therapy area developments and product pipelines


Requirements:


  • Degree (science, preferably life science); PhD or MSc (highly desirable)
  • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment
  • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members
  • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas
  • Strong commercial acumen in the financial management of a medical communications business
  • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients
  • Can-do attitude and willing to pitch in where needed
  • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency


#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma


Scientific Services Director – Medical Communications

This advertiser has chosen not to accept applicants from your region.
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Scientific Services Director - Medical Communications

Dynamic Talent Consulting

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Scientific Services Director – Medical Communications


Position: Scientific Services Director

Location: London (2 days in an office)

Contract Type: Permanent

Salary: Up to £120k

Start: ASAP


Scientific Services Director -


This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company.


The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the Scientific Services Director must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work.


Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success.


Role & Responsibilities:


  • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives
  • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards
  • Lead scientific strategy calls and meetings with clients
  • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements
  • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments
  • Develop an in-depth understanding of assigned products, related medical areas, and competitors
  • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients
  • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations
  • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities
  • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team
  • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations
  • Proactively identify new business opportunities by researching therapy area developments and product pipelines


Requirements:


  • Degree (science, preferably life science); PhD or MSc (highly desirable)
  • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment
  • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members
  • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas
  • Strong commercial acumen in the financial management of a medical communications business
  • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients
  • Can-do attitude and willing to pitch in where needed
  • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency


#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma


Scientific Services Director – Medical Communications

This advertiser has chosen not to accept applicants from your region.

Client Services Director - Medical Communications

Knutsford, North West Prime

Posted 27 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

The role

The Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values. Key responsibilities include leading client relationships, optimising workflow and financial KPIs, overseeing business development efforts, and ensuring high standards of service delivery. The CSD also contributes to wider agency leadership, supports new business pitches, and mentors team members to ensure long-term success and talent development. With over 10 years of relevant experience, ideally in a full-service med comms agency, the role demands strong leadership, strategic thinking, financial acumen, and outstanding communication and relationship-building skills.

Requirements

    • 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
    • Ideally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
    • Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
    • Strong team player
    • Solutions-based, with complex problem-solving ability
    • Visionary leadership
    • Ability to motivate a workforce and lead by example, with effective management and delegation skills
    • Communication and negotiation
    • Presentation skills
    • Understanding of a multi-faceted business operation
    • Strong financial acumen
    • Planning and forecasting
    • Excellent organisational skills, time management and adherence to deadlines
    • High attention to detail
    • Extremely good written and oral communication skills (including presentation skills)

Benefits

  • 33 days annual leave
  • Birthday day off
  • 5% pension contribution
  • Private medical health insurance
  • WORKsmart - allows employees to have flexibility around their start and finish time
  • Hybrid working
This advertiser has chosen not to accept applicants from your region.

Client Services Director - Medical Communications

Cambridge, Eastern Prime

Posted 27 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

The role

The Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values. Key responsibilities include leading client relationships, optimising workflow and financial KPIs, overseeing business development efforts, and ensuring high standards of service delivery. The CSD also contributes to wider agency leadership, supports new business pitches, and mentors team members to ensure long-term success and talent development. With over 10 years of relevant experience, ideally in a full-service med comms agency, the role demands strong leadership, strategic thinking, financial acumen, and outstanding communication and relationship-building skills.

Requirements

    • 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
    • Ideally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
    • Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
    • Strong team player
    • Solutions-based, with complex problem-solving ability
    • Visionary leadership
    • Ability to motivate a workforce and lead by example, with effective management and delegation skills
    • Communication and negotiation
    • Presentation skills
    • Understanding of a multi-faceted business operation
    • Strong financial acumen
    • Planning and forecasting
    • Excellent organisational skills, time management and adherence to deadlines
    • High attention to detail
    • Extremely good written and oral communication skills (including presentation skills)

Benefits

  • 33 days annual leave
  • Birthday day off
  • 5% pension contribution
  • Private medical health insurance
  • WORKsmart - allows employees to have flexibility around their start and finish time
  • Hybrid working
This advertiser has chosen not to accept applicants from your region.
 

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