45,383 Bilingual Representative jobs in the United Kingdom

Bilingual Customer Experience Representative

Greater Manchester, North West £30000 - £35000 Annually Zenopa

Posted 6 days ago

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Job Description

permanent

Our client is hiring for additional roles within their Multi-lingual speaking Customer Experience Team (Must speak fluent English AND French OR German OR Dutch) due to their rapid company growth. This could be a a Bi Lingual Veterinary Nurse.

A Customer Experience Representative focuses on quality interactions, aiming to enhance every experience for all, regardless of if they are new customer or part of our loyal customer base.

The role will focus on delivering a great service to both our internal and external stakeholders.

This is a great opportunity to join a medical and veterinary supplies company.

Duties

  • Handle inbound inquiries efficiently, with a customer-centric approach.
  • Provide outstanding customer service through various channels including phone, email, and chat.
  • Assist customers with inquiries related to products and services, ensuring their needs are met promptly.
  • Maintain accurate records of customer interactions through data entry in our systems.
  • Utilize Microsoft Office tools and SAP
  • Demonstrate excellent phone etiquette
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Business Development Representative - Bilingual

London, London FE fundinfo

Posted 3 days ago

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Job Description

Permanent

This role requires fluency in English plus one of the following languages: Spanish, Italian, French, or German.

Are you ready to take on a dynamic role that will challenge and reward you? Join us as a Business Development Representative (BDR) and be at the forefront of our growth strategy, driving new business opportunities through proactive outreach.

In this role, you will have the opportunity to engage with potential clients, generate leads, and book meetings for our sales team. You’ll be part of a vibrant team, working closely with sales and marketing to achieve ambitious targets. This is your chance to grow your career, work on exciting projects, and be part of a company that values your contributions.

Your key responsibilities as a Business Development Representative will include:

  • Conducting calls to potential customers to promote and sell our products/services.
  • Proactively generating leads, scheduling calls, and meetings.
  • Delivering compelling sales pitches, tailoring messages to different clients.
  • Consistently meeting and exceeding meeting scheduling targets and KPIs set by the BDR Director.
  • Handling customer queries and objections with confidence, aiming to convert leads into qualified opportunities.
  • Inputting and updating customer information in the CRM as required.

You will need the following experience and skills to join us as a Business Development Representative:

  • Fluent in either Spanish, Italian, French or German
  • You must have excellent communication and interpersonal skills, with the ability to engage and persuade customers over the phone.
  • You will have strong negotiation skills and the resilience to handle rejection.
  • You should possess a natural drive to overachieve and find motivation despite setbacks.
  • You need to have excellent organizational skills and attention to detail.
  • You will benefit from being proficient with computers and CRM software.

FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed .

At FE fundinfo, we foster a collaborative and inclusive work environment. We offer flexible hours, hybrid work options, and regular team events to ensure a healthy work-life balance. Our commitment to continuous learning means you’ll have access to various learning opportunities and career development programs.

Benefits :

    • 25 days of annual leave with the option to buy an extra 5 days each year.
    • Benefit from enhanced paternity, maternity, and shared parental leave.
    • Secure your future with our pension scheme.
    • Advance your career with sponsored learning and development, including formal qualifications.
    • Private medical insurance as employee wellbeing matters
    • Stay fit with discounted gym memberships.
    • Take advantage of the Bike to Work scheme for eco-friendly commuting.
    • Keep your eyes sharp with eye care and flu jab services.

Apply now and we'll aim to get back to you with feedback within 5 working days.

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Client Services Manager

Stirling, Scotland SRG

Posted 2 days ago

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Job Description

full time

Our client is seeking a highly motivated and experienced Client Services Manager to join their dynamic team. As the Client Services Manager, you will play a crucial role in supporting the Business Development team by managing proposal generation and pricing activities, ensuring a seamless transition of signed opportunities into operations, and providing ongoing support to the wider team.

In this pivotal position, you will be responsible for facilitating the preparation of technical proposals, working closely with the Business Development team and Operations subject matter experts. This will involve crafting compelling commercial value propositions, developing clear scientific strategies, and tailoring materials to meet the specific needs of potential and existing clients. Additionally, you will be responsible for accurate proposal pricing, aligning with standard price lists and addressing project-specific Business Development pricing strategies.

To succeed in this role, you must possess excellent communication skills, the ability to develop and maintain positive relationships with both internal and external stakeholders. Strong organisational skills and the capacity to prioritise multiple projects concurrently while meeting deadlines are essential. The ideal candidate will also demonstrate analytical abilities to process and analyse business data and research, as well as exceptional writing skills and attention to detail.

This could also be the perfect opportunity for someone with pharmaceutical manufacturing industry experience who is looking to move into a more commercially focused role.

Key Responsibilities:

  • Facilitate the preparation of technical proposals, including commercial value proposition, scientific strategy, and tailored materials
  • Ensure accurate proposal pricing, working closely with Operations experts and addressing project-specific Business Development strategies
  • Coordinate internal calls to develop proposals and obtain the necessary information for client-friendly submissions
  • Attend client meetings and calls to support proposal construction and pricing
  • Assist the Business Development team with prospect identification and opportunity management
  • Facilitate the formal handover of new projects from Business Development to Operations
  • Maintain accurate Salesforce records and ensure all opportunity documents are properly stored
  • Identify process improvement opportunities and present them to the Head of Client Services

Qualifications and Skills:

  • Degree in a relevant scientific discipline or equivalent industry experience
  • Pharmaceutical manufacturing industry experience is preferred
  • Excellent communication and interpersonal skills
  • Strong time management and organisational abilities
  • Proven track record of prioritising and managing multiple concurrent projects
  • Ability to multi-task and handle changing priorities
  • Analytical skills to process and analyse business data and research
  • Exceptional writing skills and attention to detail
  • Enthusiasm, proactivity, and a target-oriented mindset
  • Relevant experience in a client-facing or proposal management role would be beneficial

This is a full-time, office-based position (37.5 hours per week). If you possess the required skills and experience and are excited to contribute to the success of this dynamic company, we encourage you to apply!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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Client Services Manager

M1 Ancoats, North West Kairos Recruitment

Posted 4 days ago

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Job Description

full time

Client Services Manager

-Manchester (Hybrid - 2 days in the office)
-33,000 - 36,000 per annum

We're working with a fast-growing and innovative digital agency who are seeking a Client Services Manager to join their Manchester team. This is a fantastic opportunity for an experienced account manager with a background in digital marketing to take ownership of a diverse portfolio of clients and play a pivotal role in shaping campaigns across SEO, PPC, Paid Social, and Digital PR.

The successful candidate will be client-focused, commercially aware, and passionate about delivering outstanding results.

Key Responsibilities

  • Client Management : Lead and nurture a portfolio of clients across multiple service areas.
  • Campaign Delivery : Liaise with internal delivery teams, providing clear briefs to ensure client needs are met.
  • Strategy & Planning : Convert client marketing plans into targeted campaigns with measurable outcomes.
  • Growth & Development : Identify upsell and cross-sell opportunities, forecasting growth potential.
  • Relationship Building : Develop a deep understanding of each client's business, brand, and sector.
  • Collaboration : Work closely with colleagues across departments on multi-channel campaigns.
  • Reporting : Provide clear, detailed monthly reports and regular performance updates.
  • Innovation : Contribute fresh ideas to keep the agency at the forefront of digital marketing trends.
  • Sales & Targets : Deliver against agreed upsell/cross-sell targets.
  • Accountability : Take ownership of client success and maintain open, honest communication.

About You

  • 3+ years' experience in client services/account management within a digital agency environment.
  • Strong understanding of at least one of SEO, PPC, or Paid Social.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Confident in reporting, analysis, and presenting campaign performance.
  • Highly organised with strong time management skills.
  • Experience with CRM systems, Google Analytics, GSuite, and tools such as Slack or Skype.
  • Commercially minded with the ability to spot growth opportunities.
  • Passionate about digital marketing and delivering exceptional client service.

What's on Offer

  • Competitive salary of 33,000 - 36,000 (depending on experience)
  • Hybrid working model (2 days per week in the Manchester office)
  • A supportive, collaborative, and innovative agency environment
  • Opportunities for professional development and career progression

Apply Now

If you're a motivated Client Services Manager looking to join a forward-thinking digital agency and take the next step in your career, we'd love to hear from you. Please click 'apply' or get in touch with Liv Grant @ KRG.

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Client Services Representative

Ashford, South East HR GO Recruitment

Posted 4 days ago

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Job Description

full time

Client Services Representative - (Kent)

Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.

We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front-of-house operations, and administrative support , with occasional involvement in promoting services to clients.

Location: Kent
Salary: 26,000 - 28,000 (circa)

The Role

  • Welcome and assist visitors, tenants, and clients.
  • Manage reception, communal areas, and meeting rooms to a high standard.
  • Support day-to-day operations and administrative tasks.
  • Assist with client enquiries and ensure smooth delivery of services.
  • Support business centre activities and occasional promotional initiatives.
  • Provide reports and support initiatives to enhance the overall client experience.

About You

  • Professional, friendly, and confident with excellent communication skills.
  • Self-motivated and able to work independently.
  • Strong organisational skills and attention to detail.
  • Customer-focused with a proactive, positive approach.
  • Comfortable using IT systems and performing administrative tasks.

What We Offer

  • Salary of 26,000-28,000 per year.
  • Monday to Friday, 08:30-17:00.
  • Free parking on site.
  • 25 days annual leave plus bank holidays.
  • A professional and supportive working environment.
  • A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.
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Client Services Manager

HR8 Newtown, West Midlands RE People

Posted 8 days ago

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Job Description

full time

Client Services Manager

Location Ledbury

Competitive Salary

We are looking for a motivated and compassionate Client Services Manager to join our clients team. In this rewarding role, you will take the lead on sales and local marketing within the care home, helping families make the right choices while ensuring the home maintains strong occupancy levels.

You’ll focus on building meaningful relationships, generating and converting enquiries, and raising the profile of the home within the community. By engaging with local organisations, healthcare professionals, and families, you’ll play a vital part in making our home the preferred choice for care.

What You’ll Do

  • Drive occupancy by managing enquiries from initial contact through to move-in.
  • Build strong connections within the local community to increase awareness.
  • Deliver effective marketing campaigns and business development activity.
  • Provide guidance and reassurance to families during the decision-making process.
  • Work closely with the Home Manager and wider team to achieve budgeted targets.

About You

  • Proven background in sales, marketing, or client services (healthcare, or similar).
  • A people person with outstanding communication and relationship-building skills.
  • Organised, confident, and results-driven, with a natural ability to engage and influence.
  • Passionate about making a positive difference for residents and their families.

Please note: The successful candidate will be subject to the provision of satisfactory references and a Disclosure and Barring Service (DBS) check and must be authorised to work in the United Kingdom.

What's On Offer

  • Competitive salary
  • Refer a Friend Bonus
  • Colleague Discounts
  • FlexEarn
  • Employee Assistance Programme
  • GP Online
  • Training and development opportunities
  • Pension Scheme
  • Free on-site parking
  • Free uniform provided

If you are a proactive and compassionate professional who thrives on building relationships and achieving results, we would love to hear from you.

COM1

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Client Services Manager

Experis

Posted 12 days ago

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Job Description

full time

Client Services Manager

Reporting into the Director of Strategic Accounts

Flexible on location (Frequent travel is required for the position, with local office attendance)

About Experis

Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success.

As an Experis Client Services Manager, you will have:

A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships.

  • You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services.
  • A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing.
  • The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role.

Key Responsibilities

  • New business generation
  • Identify, target, and engage prospects within your industry focus.
  • Generate leads through proactive outbound activity, including calls, digital outreach.
  • Secure and prepare high-quality client meetings.

Solution-led client engagement

  • Conduct needs analysis to uncover client challenges and priorities.
  • Apply challenger sales and solution selling methodologies.
  • Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services.

Sales execution & pipeline management

  • Build and maintain a healthy pipeline, while also managing your pipeline hygiene.
  • Manage deals through all sales stages to close.
  • Collaborate with technical SMEs and support teams.

Collaboration & market insight

  • Understand and utilise the value of data led sales targeting (either self-generated or received)
  • Share market intelligence and competitor insights.
  • Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities).

Experience/Skills Required

  • B2B new business sales (hunter role).
  • Proven record in achieving/exceeding sales targets.
  • Experience selling MSP/PSL/payroll or recruitment services.
  • Strong commercial management skills.
  • High-energy, self-motivated, and KPI-driven.
  • Stakeholder mapping skills; confident at engaging senior decision-makers.
  • Strong CRM hygiene behaviours.
  • Excellent proficiency in English (working language).

Preferred

  • Knowledge of tech-enabled market.
  • Understanding of HR services such as direct recruitment and staffing solutions.
  • Familiarity with digital or Tech-enabled service delivery models.
  • Experience negotiating with technical as well as commercial stakeholders.

At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

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Client Services Administrator

TA1 Taunton, South West Avocet Legal

Posted 14 days ago

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Job Description

full time

Looking for more than just another admin role?

Jo (Mrs H) at Avocet Commercial Careers has a fantastic opportunity for 3 Client Services Administrators with a well-established financial services firm in Taunton.

This isn't about pushing papers - it's about becoming the backbone of exceptional client experiences while working in a supportive, forward-thinking environment that genuinely values your contribution and career development!

About the Client

Our client is an established financial services firm with a strong reputation for delivering outstanding client service and comprehensive financial planning solutions.

With their commitment to excellence and collaborative approach, they offer the perfect setting for career growth in financial services.

About the Role

This full-time permanent position (35 hours per week) offers an excellent hybrid working arrangement after your successful completion of probation - 3 days in their modern Taunton office with 2 days working from home flexibility. During your first 3 months, you'll be office-based to ensure comprehensive onboarding and integration with the team. You'll be working closely with Financial Advisers, Paraplanners, and colleagues to elevate client experiences through exceptional organisation and communication skills.

Client Services Administrator Responsibilities

  • Handle all incoming and outgoing communications in a professional and efficient manner
  • li>Develop comprehensive understanding of the firm's service proposition, operational processes, and procedures
  • Build and maintain excellent working relationships throughout the team and with external professional connections
  • Proactively support the onboarding of new clients ensuring smooth transitions
  • Prepare and support timely delivery of annual review services
  • Take ownership of tasks ensuring accurate completion within expected timescales to the highest quality
  • Process all new business and ad hoc client queries with excellent accuracy and regular client updates
  • Demonstrate excellent time management and organisational skills
  • Adhere to Financial Services and Markets Act 2000 and FCA rules
  • Comply with Consumer Duty, Treating Customers Fairly (TCF), Training & Competence (T&C), and financial crime procedures
  • Undertake role-specific training as required for continuous development

Client Services Administrator Requirements

  • Minimum 3 years' experience in a client-facing administrative support role
  • Excellent interpersonal and client care skills with proven track record
  • Demonstrated ability to work under own initiative and take ownership
  • Excellent diary management, planning, and organisational skills
  • Professional, articulate, and confident approach in all interactions
  • Commercially astute with keen business acumen and understanding
  • Keen attention to detail with strong problem-solving mindset
  • Empathetic and patient approach when dealing with difficult situations
  • Strong organisational skills with ability to plan time efficiently to meet deadlines
  • Confidence to ask questions and maintain a "can do" attitude
  • Pragmatic, analytical mindset with pride in achieving high standards

Benefits

  • 35 hours per week with excellent work-life balance
  • 3 days office, 2 days home (after successful probation period)
  • 28 days annual leave (including 3 days allocated for Christmas shutdown) plus bank holidays
  • Company pension scheme and Group Life Assurance
  • Health Cash Plan

The Ideal Candidate

You're an experienced administrative professional who genuinely thrives on building meaningful relationships and delivering exceptional client service. With your pragmatic mindset and keen attention to detail, you don't just complete tasks - you take ownership and ensure everything is done to the highest standard. You're empathetic and patient, understanding that financial services is ultimately about people and their important life goals. Your "can do" attitude, combined with your commercial awareness and problem-solving skills, makes you the perfect fit for a role where you'll be valued as an integral part of a forward-thinking team that makes brilliant things happen.

Contact Jo (Mrs H) at Avocet Commercial Careers for more information.

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Client Services Administrator

Countess Wear, South West Brook Street

Posted 14 days ago

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Job Description

full time
Brook Street are working with an award-winning, specialist Financial Planners, based in Exeter. Our client are looking to add to their busy office with an experienced Client Administrator. The ideal candidate will have 4-5 years experience (minimum) working in a busy IFA/Chartered Financial Planners. This role is permanent, working full time, Monday to Friday, 9-5 at their offices.







Key Responsibilities

  • Manage the client journey from initial contact to new business processing

  • Support financial advisers and investment teams with administrative tasks

  • Liaise with providers via telephone, email, and letter

  • Communicate effectively with clients by phone, email, letter, and face-to-face

  • Handle client queries where possible and escalate when necessary

  • Book appointments and perform general PA duties

  • Prepare meeting rooms, greet clients, and offer refreshments

  • Organise and prioritise workload to meet deadlines

  • Maintain and update the CRM system (Intelligent Office) ensuring compliance

  • Help create a pleasant, efficient office environment that promotes client satisfaction



The Ideal Candidate

  • Minimum 5 years' experience in an independent financial planning firm (preferably from a chartered or small IFA firm)

  • Ethical, honest, and compliant with industry standards

  • Confident, organised self-starter with excellent time management skills

  • Strong attention to detail with an eye for accuracy in all tasks is essential

  • Excellent written and verbal communication skills, including letter writing with strong grammar and spelling

  • Proficient IT skills, including Outlook, Word, Excel, and ideally experience with Intelligent Office

  • A team player who takes direction well, is open to feedback, and willing to ask questions

  • Ambitious and passionate about delivering outstanding client service, treating clients like family

  • Comfortable working in a fast-paced, high-volume environment

  • Willingness to mentor junior colleagues as the role develops



Whats on offer?

  • Salary ranges between 29,000 - 35,000/year DOE
  • 25 days holiday, rising by one per year until 30 days + Bank holidays.
  • Birthday off
  • Pension auto-enrolment
  • Private medical insurance
  • Free on-site parking

Apply now or contact Luke at Brook Street Cardiff for more information.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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Administrator Client Services

CM8 Witham, Eastern Pursuit Executive Recruitment Ltd

Posted 14 days ago

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Job Description

contract

We are working with an award winning employer to find a Client Services Coordinator in the Chelmsford area to join their team. As part of the role you will be working within the science and research industry to coordinate the commercial aspects of jobs. This will involve direct liaison with both UK and International clients. Primarily office based, the role will on occasion require client or site visits and event participation.

This is for a 6-month fixed-term contract, with potential to be made permanent over time.

Main Duties and Responsibilities

  • Championing core values and ethics, proactively following group policies.
  • Daily Management of your portfolio with focus on high quality service delivery primarily via email
  • Building strong relationships with clients
  • Producing electronic certificates, reports and invoices in an accurate and timely manner
  • Data management of job progress system and client information
  • Interpreting results/reports and taking appropriate actions, both internally (other departments, group offices, subcontractors) and externally with clients
  • Contributing to credit control activities as required to enable prompt payment
  • Undertaking and providing training activities as required
  • Ability to problem solve and find solutions to complex queries
  • Ability/willingness to assist in other areas of the Metals & Minerals business from time to time, as and when required
  • Pro-active participation in:
  • Team meetings and following through actions/projects
  • Contributing to upkeep and improvement of office processes and procedures
  • Keep up to date with market intelligence and best practises
  • Build strong links with other internal departments (sales and marketing, laboratory, finance, other coordination teams, legal)
  • Attend client meetings and events as and when required
  • Responsibility to ensure all Quality, Health, Safety and Environmental tasks are completed within a timely manner.
  • Adherence to quality Key Performance Indicators
  • Adherence to all legal requirements
  • Involve in overall process improvement

Deliverables

  • Follow set quality key performance indicators
  • Ensure all daily, weekly, and monthly priorities are completed efficiently and effectively
  • Adherence to latest sanction controls, financial controls and other legal requirements

Additional Notes:
Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing.

Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.

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