201 Birmingham City Council jobs in the United Kingdom

Are you an experienced care worker looking for the next step in your career? This is an exciting opportunity to join our intermediate and reablement services as a Community Services Coordinator.

This role differs from a traditional Care Coordinator position you'll be supporting not only our own services, but also other healthcare organisations, including the local hospital. The focus is on helping individuals return home safely and confidently, with the right support in place from community therapy, nursing, housing, frailty, and social care services.

Location: Swindon

Salary: 26,000 per year, plus additional earning for shared on-call duties

Hours: 40 hours per week + shared on-call rota

You'll play a vital role in promoting independence, planning seamless discharges, and supporting people as they transition back into the community when hospital care is no longer required.

What you'll be doing:

• Working closely with your multidisciplinary team to review and adapt care in collaboration with healthcare professionals.
• Supporting customers to achieve their personal goals and outcomes with a holistic, person-centred approach.
• Assisting your lead with rostering and allocation of care workers, ensuring continuity of care, location efficiency, and skill matching.
• Communicating effectively with staff, providing guidance, resolving queries, and maintaining accurate records on relevant systems.
• Handling confidential information with integrity and treating every client with empathy and respect.

What we're looking for:

Essential:

• At least 1 year of experience in health and social care (community-based experience preferred).
• Health and Social Care qualifications (NVQ Level 2 or above).
• Strong organisational skills and ability to stay calm under pressure.
• Confidence in liaising with healthcare professionals, including advising on equipment and medication needs.

Desirable:

• Full UK driving licence and access to a vehicle.
• Experience working across a range of healthcare settings.

What we offer in return:

We provide excellent training and ongoing support, with opportunities for career progression and additional industry-recognised qualifications. You'll receive 28 days of annual leave inclusive of public holidays and a workplace pension with Nest. Staff also benefit from access to the Blue Light Card discount scheme, our Employee Assistance Programme (Health Assured), and a local motor maintenance discount. We also run a refer-a-friend scheme to reward you for introducing new team members.

Please note : All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training. This role does not offer sponsorship. If this position isn't the right fit, we may suggest other suitable opportunities within our organisation.

• Provide clinical leadership and direction to a multidisciplinary team of healthcare professionals.
• Oversee the development, implementation, and evaluation of individualised care plans for service users.
• Conduct comprehensive clinical assessments and provide direct patient care where needed.
• Ensure the delivery of safe, effective, and compassionate care in accordance with best practices and regulatory requirements.
• Manage staff performance, including appraisals, training, and professional development.
• Act as a point of contact for service users, families, and external stakeholders.
• Monitor service delivery, identify areas for improvement, and implement quality initiatives.
• Ensure compliance with all relevant health and safety legislation and organisational policies.
• Maintain accurate and up-to-date clinical records.
• Participate in on-call rotas as required.

• Registered Nurse (RGN/RMN) or equivalent allied health professional qualification.
• Current professional registration with the relevant regulatory body (e.g., NMC).
• Significant post-registration experience in a relevant healthcare setting, with at least 3 years in a supervisory or leadership role.
• Demonstrable experience in community care or social care settings is highly desirable.
• Strong clinical assessment and care planning skills.
• Proven ability to lead, motivate, and manage a team effectively.
• Excellent communication, interpersonal, and problem-solving skills.
• In-depth knowledge of relevant legislation and standards governing community and social care.
• Commitment to ongoing professional development and evidence-based practice.
• Full UK Driving Licence.
• A genuine passion for providing high-quality care and support.

• Provide clinical leadership and management for community-based care services.
• Develop, implement, and monitor person-centred care plans and support strategies.
• Manage and supervise a team of care professionals, including nurses, support workers, and social carers.
• Ensure the highest standards of clinical care and service delivery in accordance with regulatory requirements.
• Conduct clinical assessments, risk assessments, and develop appropriate interventions.
• Provide clinical supervision, mentorship, and professional development opportunities for staff.
• Collaborate with external agencies, healthcare providers, and families to ensure integrated care.
• Oversee quality assurance processes, service audits, and implement improvement plans.
• Participate in service development initiatives and contribute to strategic planning.
• Maintain accurate and confidential client records and documentation.

• Registered Nurse (RN), Social Worker, or equivalent professional qualification with significant post-qualification experience.
• Proven experience in a leadership or management role within community or social care settings.
• In-depth knowledge of relevant legislation, policies, and best practices in social care and healthcare.
• Excellent clinical assessment, care planning, and risk management skills.
• Strong leadership, team management, and motivational abilities.
• Exceptional communication, interpersonal, and advocacy skills.
• Experience in quality assurance and service improvement methodologies.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.
• Commitment to promoting dignity, independence, and well-being for service users.
• Valid driving licence and access to own transport may be required.

• Provide strategic leadership and direction for all community services and social care programs.
• Develop, implement, and evaluate innovative programs that address the evolving needs of the community.
• Oversee the management of a dedicated team of social workers, support staff, and program coordinators.
• Ensure the delivery of high-quality, person-centred care and support services.
• Build and maintain strong relationships with local authorities, community groups, charities, and other stakeholders.
• Manage program budgets, financial resources, and funding applications effectively.
• Ensure compliance with all relevant legislation, regulations, and professional standards in social care.
• Promote a culture of continuous improvement, professional development, and evidence-based practice within the team.
• Represent the organisation in community forums, meetings, and public engagements.
• Monitor service delivery and outcomes, reporting on impact and identifying areas for enhancement.
• Advocate for the needs of service users and promote inclusivity and diversity across all programs.

• Degree in Social Work, Community Development, Public Administration, or a related field. A Master's degree is highly desirable.
• Significant experience (e.g., 7+ years) in social care or community services management, with proven leadership capabilities.
• In-depth knowledge of social welfare legislation, policies, and best practices.
• Demonstrated success in developing and managing community programs.
• Strong financial management and fundraising skills.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to build and sustain effective partnerships with diverse stakeholders.
• Passion for social justice, community empowerment, and delivering exceptional care.

• Providing strong clinical leadership and management for a team of care professionals, ensuring adherence to best practice and regulatory requirements.
• Developing, implementing, and monitoring care plans, ensuring they are person-centred, effective, and regularly reviewed.
• Conducting regular assessments of service user needs and risks, developing appropriate support strategies.
• Managing staff rotas, performance, and professional development, including recruitment, training, and supervision.
• Ensuring compliance with all relevant legislation, policies, and procedures, including CQC standards.
• Liaising effectively with external agencies, healthcare professionals, and families to ensure a coordinated approach to care.
• Managing budgets and resources efficiently to ensure the sustainability and quality of services.
• Promoting a culture of continuous improvement, innovation, and high-quality service delivery.
• Handling safeguarding concerns and complaints in accordance with established protocols.
• Acting as a key point of contact for service users, their families, and stakeholders, building strong relationships based on trust and respect.

• Leading and managing a multidisciplinary clinical team, fostering a supportive and professional working environment.
• Developing, implementing, and monitoring individualized care plans for service users.
• Conducting clinical assessments and reviews, ensuring best practice and evidence-based interventions.
• Providing clinical supervision, mentorship, and training to care staff.
• Ensuring compliance with all relevant regulations, standards, and policies, including CQC guidelines.
• Managing clinical risks and implementing robust safeguarding procedures.
• Liaising effectively with other healthcare professionals, social services, and external agencies.
• Contributing to the development and implementation of service improvements and strategic initiatives.
• Maintaining accurate and comprehensive clinical records.
• Participating in on-call rotas as required.
• Championing a culture of continuous improvement and learning within the team.

• Registered Nurse (RGN/RMN/RNLD) or Allied Health Professional (e.g., Physiotherapist, Occupational Therapist) with current professional registration.
• Significant post-qualification experience in a community or social care setting.
• Proven experience in a leadership or supervisory role.
• Strong understanding of clinical governance, safeguarding, and quality assurance frameworks.
• Excellent clinical assessment and care planning skills.
• Effective communication, interpersonal, and team leadership abilities.
• Ability to manage competing priorities and work effectively under pressure.
• Proficiency in using electronic patient record systems.
• Full UK driving license and access to a vehicle is essential for community visits.
• Commitment to ongoing professional development.

• Oversee the day-to-day operations of community care services, ensuring high standards of care delivery and client satisfaction.
• Lead, manage, and support a team of care coordinators, support workers, and other care professionals, fostering a positive and empowering work environment.
• Develop, implement, and monitor individualized care plans, ensuring they meet the diverse needs of clients, including those with complex health conditions, learning disabilities, or mental health challenges.
• Conduct regular care assessments and reviews, working collaboratively with clients, their families, and other healthcare professionals to ensure holistic support.
• Manage staff rotas, recruitment, training, and performance management to ensure adequate staffing levels and high-quality service provision.
• Ensure compliance with all relevant legislation, regulations, and CQC standards, maintaining accurate records and documentation.
• Manage budgets, resources, and operational expenditure effectively to ensure service sustainability and efficiency.
• Develop and maintain strong relationships with external agencies, including local authorities, healthcare providers, and other community organizations, to facilitate seamless care pathways.
• Handle client and family concerns and complaints in a sensitive and professional manner, working towards positive resolutions.
• Champion the organization's values and promote a culture of continuous improvement, innovation, and best practice in social care.

• Lead and manage a team of care professionals in delivering high-quality community care.
• Develop, implement, and review person-centred care plans for clients.
• Ensure compliance with all legal, regulatory, and organisational standards.
• Conduct comprehensive assessments of client needs and risks.
• Oversee staff recruitment, training, supervision, and performance management.
• Manage operational budgets and resource allocation effectively.
• Build and maintain strong working relationships with clients, families, and external stakeholders.
• Champion best practices in safeguarding and promoting the welfare of service users.
• Drive continuous improvement initiatives within the care services.

• Relevant qualification in Health and Social Care, Management, or a related field (e.g., NVQ Level 4/5 in Health and Social Care, Foundation Degree).
• Significant experience (5+ years) in a management or supervisory role within the community and social care sector.
• Thorough understanding of CQC regulations, safeguarding procedures, and care planning frameworks.
• Demonstrated leadership and team management capabilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using digital tools for communication, record-keeping, and management.
• Ability to work autonomously and manage workload effectively in a remote environment.
• A passion for delivering excellent care and supporting vulnerable individuals.