45,236 Booking Agent jobs in the United Kingdom

Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we’d love to hear from you!

As a member of the Post Booking Services team, you’ll be at the heart of the customers journey

providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm.

This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates!

If this role is of interest to you, please apply online.

Role of a Post Booking Services Executive:

• Answer customer enquiries by phone and email regarding bookings, payments, travel details
li>Provide seamless post-booking support, including itinerary updates and special requests
• Manage booking changes, documentation, and administration with efficiency
• Deliver proactive service by sharing updates and tailored travel information with customers
• Collaborate with internal departments to ensure smooth customer experiences
• Represent the brand with professionalism and a customer-first attitude
• Book flights, hotels, transfers and tour elements for package holidays

Skills required for the role:

• Enthusiastic individuals with a genuine passion for travel and cruises
• A natural problem-solver with a positive, "can-do" approach
• Excellent communication skills—both written and verbal
< i>Detail-oriented with strong organisational skills
• Proficiency in Microsoft Excel and general computer applications
• A flexible team player with initiative and self-motivation
• Background within the airline industry is desirable

If you’re interested in learning more about this Post Booking Services Executive role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we’d love to hear from you!

As a member of the Post Booking Services team, you’ll be at the heart of the customers journey

providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm.

This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates!

If this role is of interest to you, please apply online.

Role of a Post Booking Services Executive:

• Answer customer enquiries by phone and email regarding bookings, payments, travel details
li>Provide seamless post-booking support, including itinerary updates and special requests
• Manage booking changes, documentation, and administration with efficiency
• Deliver proactive service by sharing updates and tailored travel information with customers
• Collaborate with internal departments to ensure smooth customer experiences
• Represent the brand with professionalism and a customer-first attitude
• Book flights, hotels, transfers and tour elements for package holidays

Skills required for the role:

• Enthusiastic individuals with a genuine passion for travel and cruises
• A natural problem-solver with a positive, "can-do" approach
• Excellent communication skills—both written and verbal
< i>Detail-oriented with strong organisational skills
• Proficiency in Microsoft Excel and general computer applications
• A flexible team player with initiative and self-motivation
• Background within the airline industry is desirable

If you’re interested in learning more about this Post Booking Services Executive role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

We are looking for a detail-oriented and customer-focused Travel Planning Specialist to join our remote team. In this role, you will work directly with clients to research, design, and book custom travel experiences tailored to their individual needs. Whether it's a family vacation, honeymoon, group retreat, or solo adventure — your goal is to ensure each trip is smooth, exciting, and unforgettable.

If you're passionate about travel, organized, and enjoy helping others, this is the perfect opportunity to turn your love for planning into a rewarding career.

Client Consultations: Connect with clients to understand their travel interests, expectations, and budget.

Custom Itinerary Design: Research and create personalized travel plans that include accommodations, transportation, excursions, dining recommendations, and more.

Travel Booking: Handle all aspects of travel reservations — flights, hotels, cruises, tours, rental cars, and insurance — ensuring all details are accurate.

Trip Management: Monitor itineraries, confirm reservations, and manage any updates, changes, or issues that arise.

Client Support: Serve as the client’s point of contact before, during, and after their trip, providing assistance as needed.

Vendor Coordination: Work with travel suppliers and partners to secure the best rates, deals, and experiences for clients.

Industry Updates: Stay informed about destination trends, travel advisories, and seasonal promotions.

Recordkeeping: Maintain organized records of bookings, payments, and client preferences for future reference.

• Previous experience in customer service, travel planning, or hospitality is helpful but not required.

• Strong organizational skills and attention to detail.

• Excellent written and verbal communication abilities.

• Passion for travel and helping others explore the world.

• Comfortable using computers and learning new booking platforms.

• Able to work independently in a remote environment.

• Bilingual is a plus, but not required.

• Fully remote — work from home or while you travel.

• Flexible hours — part-time or full-time options.

• Access to travel industry discounts and perks.

• Comprehensive training and ongoing support provided.

• Fun, collaborative team environment focused on growth and client satisfaction.

Join Our Team as an Online Travel Planning Associate! ️

Do you have a passion for travel and love helping others plan unforgettable experiences? Were looking for enthusiastic, customer-focused individuals to join our team as Online Travel Planning Associates .

This remote opportunity gives you the flexibility to work from anywhere while enjoying access to training, support, and exclusive travel perks. With our guidance, you can turn your love for travel into a rewarding career with unlimited earning potential and exciting growth opportunities .

• Work one-on-one with clients to design customized vacation packages

• Recommend destinations, flights, resorts, cruises, and activities

• Manage reservations and provide clear, timely communication

• Use booking tools to research and secure the best deals

• Stay updated on travel trends, supplier promotions, and special offers

• Build lasting relationships with clients through excellent service and follow-up

• Share and promote services via social media, networking, and referrals

• Excellent communication and customer service skills

• Passion for travel and creating memorable experiences

• Self-motivated with strong time management skills

• Comfortable using computers and digital tools

• Sales or upselling experience is a plus (but not required)

• Must be 18+ with a reliable internet connection and personal device

• No prior travel industry experience necessary, training provided!

• Flexible schedule ,work part-time or full-time, wherever you are

• Unlimited earning potential with room to grow

• Access to exclusive travel perks, discounts, and FAM trips

• IATA cards available to qualified participants

• Ongoing training, certifications, and mentorship

• Supportive team environment with career advancement opportunities

Ready to turn your passion for travel into a fulfilling career? Apply now to become an Online Travel Planning Associate!

Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.

Responsibilities:

• To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
• Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
• To learn more about the products and better understand needs and requirements of installations and provide solutions.
• To provide highest level of admin and technical support to customers and the team
• Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
• Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
• Processing of customer returns.
• Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.

Required experience:

• 3+ years proven customer services experience
• Business to Business (B2B) experience
• Strong systems capabilities
• Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.

My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.

If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.

Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent

Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.

These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.

Emergency Call Handler

• p>Answering calls from members of the public

• Recording information accurately and efficiently

• Responding with the correct support and escalation

• Shifts available:

  • 5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)

    < li>

  • 12:30pm – 8:30pm (4 on / 4 off rolling rota)

Equipment Line Support / Customer Service Advisor

• Speaking with prescribers and community care teams

• Identifying equipment issues and coordinating a fast response

• Arranging technicians to attend and resolve problems quickly

• Shifts available:

  • 8:00am – 5:00pm

  • 9:00am – 6:00pm

  • 10:00am – 7:00pm (fixed hours)

< i>

£12.27 – £12.67 r hour

• Double time on Bank Holidays

• Varied and interesting work – no two days are the same

  /li>

• Temporary to permanent opportunities

• Be part of a team that makes a difference every single day

• Previous customer service experience (face-to-face or telephone-based)

• Strong communication and problem-solving skills

• Flexibility to work the shift patterns above

• Willingness to undergo a DBS check (certificate required)

If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.

To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat

Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.

Responsibilities:

• To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
• Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
• To learn more about the products and better understand needs and requirements of installations and provide solutions.
• To provide highest level of admin and technical support to customers and the team
• Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
• Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
• Processing of customer returns.
• Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.

Required experience:

• 3+ years proven customer services experience
• Business to Business (B2B) experience
• Strong systems capabilities
• Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.

My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.

If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.

• Handle claims from initial instruction through to resolution, providing exceptional service throughout.
• Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
• Ensure service level agreements are consistently met and daily claim boards are accurately updated.
• Contribute to the Out of Hours service on a shared rota.
• Take part in training and regular performance reviews to continuously improve service delivery.

• Minimum 1 year of experience in a customer service role.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
• IT literate and confident using systems and email.

• Competitive salary based on experience
• Collaborative, values-driven team environment
• On-site parking and a well-equipped office
• Full training and development support

• Speaking with franchisee owners to carry out satisfaction surveys
• Asking the right questions to dig deeper and uncover insights
• Recording responses in spreadsheets and spotting key themes
• Delivering first-class professionalism and customer service at all times

• A confident communicator with a great telephone manner
• Strong questioning skills to get the best out of conversations
• Comfortable using Excel (or similar) to track and analyse responses
• Previous customer service or survey experience is a bonus