47 Boots jobs in Derbyshire
Pharmacy Assistant
Posted 5 days ago
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Job Description
Are you an individual who is enthusiastic and precise, looking for a role within an organisation where the work you do will really make a difference?
We are looking for somebody motivated, who can work under pressure to join our supportive pharmacy team to help our clinical teams provide the highest quality renal care and the very best patient experience.
This role requires you to be educated to GCSE level with a basic level of computer literacy. Ideally, we would also like you to have an NVQ Level 2 or an equivalent dispensing qualification and have experience working in a pharmacy dispensary.
This is a full-time role of 37.5 hours a week working Monday - Friday, 9am - 5pm based at our head office in Huthwaite, Nottinghamshire.
**What does the role involve?**
You will:
+ Dispense orders and label items in the warehouse and cold store
+ Prescription Management
+ Liaise with hospitals and resolve queries
**What can we offer you?**
Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression.
We offer competitive salary alongside a wealth of other fantastic benefits listed below:
+ Company Pension Scheme
+ Life Assurance
+ 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service
+ Annual leave purchase scheme (with 12 months service)
+ Health Shield - Company paid health cash plan
+ Long Service Vouchers
+ Cycle to Work Scheme
+ Support for training where applicable for career development
+ bhsf RISE - our Health and Wellbeing hub 24/7 access to GP's and Counsellors
+ Blue Light card - providing thousands of amazing discounts online and on the high street
**Who is Fresenius Medical Care?**
We are the **leading provider of dialysis services** to the NHS, operating **52 partnership dialysis units** that together provide regular dialysis treatment to over **3,800 NHS patients in the UK** . We are part of a global company treating over **344,000 patients worldwide** across **over 4,000 clinics** .
We also operate **44 production sites on all continents** to provide dialysis products such as dialysis machines, dialysers, and related disposables. **1 in every 2 of all dialysis machines** used around the globe are manufactured by Fresenius Medical Care and we are the **3rd largest medical devices company in the world.**
**Pharmacy Assistant posts will be subject to a Basic DBS Disclosure**
**Fresenius Medical Care is an equal opportunities employer**
Customer Service Administrator
Posted today
Job Viewed
Job Description
As a Client Support Manager, you’ll play the central role in taking lending cases from approval through to successful completion - ensuring clients feel confident and cared for every step of the way.
You won’t just be processing paperwork - you’ll be part of a team that values relationships, precision, and customer trust. You’ll work closely with experienced colleagues while having the autonomy to take ownership of your caseload. It’s a role where your organisational strengths and people skills will shine.
What you’ll get:
- A supportive team environment with training and guidance always available
- Flexibility with a mix of office time and some homeworking
- Opportunity to progress and develop your career within the business
- Generous holiday allowance, plus pension and performance bonus opportunities
You’ll be the calm and reliable point of contact for customers, lenders, and solicitors — the person who ensures every document, condition, and compliance step is in order. Your daily focus will be on keeping cases moving, anticipating potential issues, and updating stakeholders so nothing falls between the cracks.
Your key responsibilities will include:
- Managing lending cases from approval through to completion
- Communicating funding conditions clearly and helping customers meet them
- Liaising with multiple stakeholders to ensure smooth progress
- Keeping compliance records accurate and up to date
- Preparing and submitting applications to lenders
- Supporting the wider team with strategic initiatives and customer service excellence
What we’re looking for:
We don’t expect you to have everything from day one — training and support will be provided. What matters most is your energy, organisation, and ability to build great relationships. If you’re naturally proactive, love keeping things in order, and can keep calm under pressure, you’ll succeed here.
- Strong communication skills and the ability to build rapport quickly
- A problem-solving mindset with attention to detail
- Organisational and time management skills to handle varied workloads
- Knowledge of lending products or financial services (an advantage, but not essential)
- A team-focused approach with plenty of initiative
Role Details:
- Hours: 35 per week
- Salary: £26k - £32k DOE
- Benefits: Company pension, 6 weeks’ holiday + bank holidays, laptop/phone/systems provided
- Location: Cheadle, Staffs, with some homeworking flexibility
Customer Service Administrator
Posted today
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Job Description
Customer Service Intern
Posted 4 days ago
Job Viewed
Job Description
**What you'll do:**
+ This Internship is based within our Customer Service (Commercial) department and is designed to provide an opportunity to a student who demonstrates the same high level of ethics, values, creativity and performance we expect from our employees.
+ You will work on projects that have a measurable impact on our business and will be coached and mentored by Eaton leaders.
+ You will support departments with the production and interrogation of data and metrics.
+ You will be involved in tasks aimed at delivering and improving customer service excellence, whether in terms of information, sales, products or services.
+ The internship starts on 1st July 2026 and finishes on 31st July 2027.
**Qualifications:**
+ Actively enrolled in a bachelor's degree or master's program in business, economics, management, or a related field.
**Skills:**
+ Geographic flexibility to relocate within the UK for the duration of the internship.
+ Strong interpersonal and planning skills with proven ability to lead change.
+ Can effectively and comfortably speak to different levels of the organisation.
+ Good IT skills, including proficiency in MS office, specifically Word, Excel, PowerPoint, and Teams but also feel comfortable working with new software.
+ Have the right to work in the UK without company sponsorship (we do not sponsor any type of visa for this internship).
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Customer Service Administrator
Posted today
Job Viewed
Job Description
As a Client Support Manager, you’ll play the central role in taking lending cases from approval through to successful completion - ensuring clients feel confident and cared for every step of the way.
You won’t just be processing paperwork - you’ll be part of a team that values relationships, precision, and customer trust. You’ll work closely with experienced colleagues while having the autonomy to take ownership of your caseload. It’s a role where your organisational strengths and people skills will shine.
What you’ll get:
- A supportive team environment with training and guidance always available
- Flexibility with a mix of office time and some homeworking
- Opportunity to progress and develop your career within the business
- Generous holiday allowance, plus pension and performance bonus opportunities
You’ll be the calm and reliable point of contact for customers, lenders, and solicitors — the person who ensures every document, condition, and compliance step is in order. Your daily focus will be on keeping cases moving, anticipating potential issues, and updating stakeholders so nothing falls between the cracks.
Your key responsibilities will include:
- Managing lending cases from approval through to completion
- Communicating funding conditions clearly and helping customers meet them
- Liaising with multiple stakeholders to ensure smooth progress
- Keeping compliance records accurate and up to date
- Preparing and submitting applications to lenders
- Supporting the wider team with strategic initiatives and customer service excellence
What we’re looking for:
We don’t expect you to have everything from day one — training and support will be provided. What matters most is your energy, organisation, and ability to build great relationships. If you’re naturally proactive, love keeping things in order, and can keep calm under pressure, you’ll succeed here.
- Strong communication skills and the ability to build rapport quickly
- A problem-solving mindset with attention to detail
- Organisational and time management skills to handle varied workloads
- Knowledge of lending products or financial services (an advantage, but not essential)
- A team-focused approach with plenty of initiative
Role Details:
- Hours: 35 per week
- Salary: £26k - £32k DOE
- Benefits: Company pension, 6 weeks’ holiday + bank holidays, laptop/phone/systems provided
- Location: Cheadle, Staffs, with some homeworking flexibility
Customer Service Advisor
Posted 1 day ago
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Job Description
Customer Service Advisor
Location: Belper
Pay Rate: £12.93p/h
Hours: Monday to Friday between 08.00am -18.00pm - also will need to work one on and one weekend off you will only have to work one day of the week either 8am till 3pm on Saturday and 8am till 12pm on Sunday
Contract: Temp to perm for the right candidate!
Are you a confident communicator who thrives in a fast-paced environment? Do you enjoy helping people and solving problems over the phone? We are working work with one of Europe's leading heating technology manufacturers, we're looking for Customer Service Advisors to join our friendly, customer-focused team.
The role will include:
*Answer inbound calls from customers, engineers, and partners regarding servicing and any technical queries
*Log and process service requests, claims and maintenance appointments
*Advising customers that contact through telephone, email, SMS, live chat or WhatsApp
*Provide clear, empathetic and knowledgeable support to all callers
*Maintain Accurate records using the CRM system
What we are looking for:
*Strong verbal communication and active listening skills
*Previous experience in a customer service or call centre role is preferred
*Ability to stay calm under pressure and handle a high volume of calls
* IT literate - confident using phones, email and internal systems * A team player who takes pride in delivering a great customer experience
Benefits of this role:
* Onsite facilities which include canteen and parking
* Competitive pay rates
* Temporary to Permanent work, this is long term work
* Dedicated consultant and 24/7 phone lines
* Blue Arrow app to manage your hours and availability
How to apply:
If you would like to apply for this role, please click apply button and submit your up-to-date CV and follow the online registration process. Please allow 24-48 hours for your application to be processed (excluding weekends).
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service Advisor
Posted 7 days ago
Job Viewed
Job Description
Customer Service Advisor
Location: Belper
Hours: 39.5 hours per week
Pay: £12.93 p/h
Monday to Friday between 8am and 6pm
One weekend shift on a rotational basis:
Saturday 8am-3pm/Sunday 8am-12pm
Start Date: November
Training: 4 weeks (fully paid)
Contract: Temp to Perm
About the Role
We are recruiting for Customer Service Advisors to join a leading manufacturer of heating and hot water solutions, including domestic boilers. Based in Belper, this role offers the chance to be part of a supportive and customer-focused team, helping customers with their boiler cover and product enquiries.
You'll be handling a high volume of inbound calls, supporting both insurance customers and the sales side of the business. This is a great opportunity for someone with a background in customer service or sales who enjoys working in a fast-paced environment and making a real difference to customers.
Key Responsibilities
* Handle approximately 60 inbound calls per day from customers regarding boiler cover, product support, and general enquiries.
* Provide exceptional customer service, ensuring all interactions are professional, empathetic, and solution focused.
* Support customers with insurance cover management, renewals, and troubleshooting.
* Assist with sales-related enquiries - no cold calling involved.
* Maintain accurate records and update customer accounts.
* Collaborate with colleagues to ensure smooth operations and customer satisfaction.
* Take ownership of customer issues and follow through to resolution.
What We're Looking For
* Previous experience in customer service or sales (inbound or outbound).
* Strong communication skills and a confident, friendly telephone manner.
* Ability to work in a high-volume call environment.
* A proactive attitude and willingness to get involved.
* Excellent attention to detail and organisational skills.
* Comfortable using computer systems and managing customer data.
* Interest or experience in home heating products or boiler systems is a plus.
What's in It for You?
* Structured training and ongoing support
* Opportunity to work with a reputable and innovative manufacturer
* Friendly and inclusive team environment
* No cold calling - all calls are inbound
If you're ready to take the next step in your customer service career and want to be part of a team that values your contribution, we'd love to hear from you!
If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you. Please click APPLY today and wait for a consultant to action your application. This normally happens within 24 to 48 hours.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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Senior Customer Service Manager
Posted 6 days ago
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Job Description
Key responsibilities include managing and coaching customer service representatives, setting performance targets, and monitoring key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores. You will also be involved in developing training programs for the team, identifying areas for improvement in customer service processes, and collaborating with other departments to ensure a seamless customer journey. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a proven ability to motivate and develop a team. Experience with CRM systems and customer support platforms is essential. A deep understanding of customer service best practices and a passion for delivering outstanding support are crucial for success in this role. This is an excellent opportunity for a customer-centric leader to advance their career and make a significant impact within a growing organisation.
Responsibilities:
- Lead, mentor, and motivate a team of customer service professionals.
- Develop and implement effective customer service strategies and policies.
- Oversee daily customer service operations, ensuring efficient and high-quality support.
- Set performance standards and monitor KPIs to drive continuous improvement.
- Handle escalated customer inquiries and complex issue resolution.
- Develop and deliver training programs to enhance team skills and product knowledge.
- Analyse customer feedback and implement improvements to service processes.
- Collaborate with other departments to ensure a unified customer experience.
- Manage staffing levels and schedules to meet service demand.
- Utilise CRM and customer support software to track interactions and performance.
- Proven experience in a senior customer service or call centre management role.
- Demonstrated success in leading and developing a customer service team.
- Strong understanding of customer service principles, KPIs, and best practices.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Proficiency in CRM software (e.g., Salesforce, Zendesk) and helpdesk systems.
- Ability to analyse data and generate actionable insights.
- Strong problem-solving and decision-making capabilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Relevant qualification in business management or customer service is a plus.
Customer Service Team Lead
Posted 8 days ago
Job Viewed
Job Description
The Customer Service Team Lead will oversee daily operations, monitor key performance indicators (KPIs) such as response times, customer satisfaction scores, and resolution rates, and provide regular feedback to team members. You will be responsible for creating and maintaining a positive and productive team environment, fostering a culture of continuous improvement and customer advocacy. Key responsibilities include training new hires, handling escalated customer issues, identifying trends in customer feedback, and collaborating with other departments to address systemic problems. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of customer service principles. Experience with customer service software, CRM systems, and a proven ability to motivate and guide a remote team are essential. This is a fully remote position, requiring a dedicated home office setup and the ability to work effectively in a virtual environment.
Required Qualifications and Experience:
- Proven experience in a customer service role, with at least 2 years in a supervisory or team lead capacity.
- Demonstrated ability to lead, mentor, and motivate a team, preferably in a remote setting.
- Excellent communication, interpersonal, and conflict resolution skills.
- Strong understanding of customer service best practices and key performance indicators (KPIs).
- Proficiency in customer service software, CRM systems, and helpdesk ticketing platforms.
- Ability to handle complex customer issues and escalate appropriately.
- Excellent organisational and time management skills, with the ability to multitask.
- A passion for delivering outstanding customer service and a commitment to customer satisfaction.
- Experience in the e-commerce or technology sectors is a plus.
This is a fantastic opportunity for an experienced customer service professional to step into a leadership role within a growing company. The position offers a competitive salary, comprehensive benefits, and the flexibility of a fully remote working arrangement, allowing you to contribute to our success from anywhere. Join us and help shape the future of customer support in Derby, Derbyshire, UK .
Customer Service Team Lead
Posted 18 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead, coach, and mentor a team of customer service representatives to achieve performance targets.
- Monitor team performance, providing regular feedback and conducting performance reviews.
- Handle complex customer inquiries and escalated issues, ensuring timely and satisfactory resolution.
- Develop and implement customer service policies and procedures to enhance efficiency and effectiveness.
- Analyze customer feedback and service data to identify trends and areas for improvement.
- Train new team members on company products, services, and customer service best practices.
- Foster a positive and collaborative team environment that promotes customer advocacy.
- Manage team schedules, workload distribution, and resource allocation.
- Liaise with other departments to resolve customer issues and improve overall service delivery.
- Report on key customer service metrics to senior management.
- Minimum of 3 years of experience in a customer service role, with at least 1 year in a supervisory or team lead capacity.
- Proven experience in managing and motivating customer service teams.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Strong understanding of customer service principles and best practices.
- Proficiency in using CRM software and customer support ticketing systems.
- Ability to handle pressure and make sound decisions in a fast-paced environment.
- Demonstrated ability to analyze data and implement process improvements.
- Experience in training and developing staff.
- A genuine passion for delivering outstanding customer service.