2928 Boots jobs in East Midlands

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.

-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7

Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions

What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1609/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2309/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Executive

Location : Buxton, Derbyshire, SK17 9RZ
Salary : £25,539 per annum + Attractive Benefits Package
Contract : Fixed Term Contract – 12 Months
Hours : 37.5 hours per week, Monday – Friday (8:30am – 5:00pm with a 1-hour unpaid lunch)

Benefits: Ongoing training and development | Funding for role-specific professional qualifications | 24 days’ holiday plus bank holidays (and Christmas shutdown) | Contributory pension scheme | Cycle to work scheme | Tech Scheme | Flu and eye test vouchers | Reward & Recognition scheme | Fresh fruit every fortnight

About Saica

Saica is one of Europe’s leading manufacturers of recycled paper for corrugated cardboard, producing over 2.5 million tonnes annually.

With more than 10,000 employees across Spain, France, Italy, Portugal, the UK, Ireland, Turkey, Luxembourg, the Netherlands, and the USA, Saica operates through four business divisions:

• Paper: Recycled paper production for corrugated cardboard
• Nature : Recyclable materials recovery
• Pack : Corrugated packaging production
• Flex: Flexible packaging solutions

At Saica, sustainability is at the heart of everything we do — driven by our values: We care, we value, and we challenge!

The Role – Customer Service Executive

As a Customer Service Executive, you’ll play a key role in delivering an exceptional experience to our customers. You’ll manage day-to-day customer requirements, support the external sales team, and coordinate activity across departments to ensure customer expectations are met efficiently and accurately.

This is an exciting opportunity for someone who enjoys building relationships, managing multiple priorities, and taking ownership of customer accounts in a dynamic manufacturing environment.

Key Responsibilities

• Manage and monitor order intake to ensure requirements are met (quantities, prices, delivery times, stock levels, etc.)
• Liaise with logistics, production, and other departments to coordinate activity and meet customer deadlines
• Manage assigned customer accounts in collaboration with the Regional Sales Director and Customer Service Manager
• Handle customer requests including pricing queries, claims, samples, specifications, and general information
• Maintain accurate and up-to-date customer information within the company’s management system
• Contribute to the preparation and delivery of customer account plans and review meetings
• Participate in problem-solving for customer claims and service issues, supporting continuous improvement efforts

About You

To succeed in this role, you’ll bring:

• Minimum of 2 years’ experience in a customer service, account coordination, or similar role
• Strong Microsoft Office skills, including intermediate Excel proficiency
• Excellent written and verbal communication skills
• A proactive, positive, and customer-focused attitude
• Strong organisational skills with attention to detail and accuracy
• The ability to work both collaboratively and independently to achieve goals

Why Join Saica

At Saica, you’ll be part of a global organisation where sustainability, innovation, and people development are at the core of our success. You’ll have opportunities to grow, learn, and contribute to a business that truly values its employees.

Saica is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

If you’re ready to take the next step in your career and contribute to a business with strong values and a focus on sustainability, click APPLY now to submit your CV for consideration.

No agencies please.

A family-run business that has grown year on year for the past 5 years, now at the forefront of their market is looking for a hands-on Customer Service Manager. As the Customer Service Manager, you will lead a team of 7 existing customer service staff whilst also looking after your own key accounts.

As the Customer Service Manager, you will lead and support a busy team across Customer Service, Purchasing, and E-Commerce operations.

Key Responsibilities:

• Lead and manage a team of 7 customer service staff, ensuring daily and weekly tasks are completed efficiently and to a high standard.
• Organise, prioritise, and oversee administrative & customer service workflows across multiple departments.
• Recruit, train, and mentor staff, holding monthly 1-1 meetings and setting performance targets.
• Monitor KPIs and report performance to senior management and directors.
• Identify opportunities for process automation to save time and improve efficiency.
• Collaborate with other departments to ensure smooth operations and enhance company-wide efficiency.
• Manage IT setups and coordinate with outsourced IT providers, including full PC setups for new starters and yearly review meetings.
• Act as account manager for key mainstream clients, managing pricing, profit margins, and reporting.
• Write and maintain process documentation to improve workflows.

You will have:

• Proven experience in customer service management or key account management with leadership qualities.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), CRM/order management systems, and e-commerce platforms.
• Ability to multitask and work across multiple teams and departments.
• Problem-solving mindset with a proactive and positive approach.
• Experience with process improvement and reporting to senior management.

Apply Now.

Are you an automotive professional with strong technical knowledge, looking for a customer focused role? This is a fantastic opportunity for an experienced individual to step into a Customer Sales Advisor position, providing advice, solutions, and first-class service to customers.

Whether you come from a parts sales background, a service desk, or a workshop environment, your expertise will help customers get the right solution, first time.

To be considered for the role, you’ll require the following essentials:

• Experience within the automotive industry (parts sales, service desk, or workshop background ideal)
• Knowledge of vehicle components, systems, and fault symptoms
• Proven ability to communicate technical information clearly to both trade and retail customers
• Previous experience in a customer-facing or telephone-based role desirable
• Enthusiastic, proactive, and customer-focused approach

Within this position, you’ll also be:

• Handle inbound and outbound customer calls, emails, and live chat queries
• Provide clear technical advice on vehicle parts, systems, and services
• Identify opportunities to upsell relevant products and solutions
• Create invoices, proformas, credit notes, and courier documentation
• Maintain accurate customer and order records
• Act as the link between customers and internal teams

What’s on offer?

• Upto £30,000 basic salary DOE
• Comprehensive training and ongoing career development
• 32 days holiday per year (including bank holidays)
• Monthly sales bonus opportunities
• Free uniform and PPE provided
• Team perks including free Friday takeaway meals, birthday gifts, and annual team-building events
• On-site gym facilities
• Excellent opportunities for career progression

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available - (url removed)

(phone number removed)

Our fantastic client, based in Nottingham, are looking for a Customer Service Administrator to join their friendly team. They are looking for someone who is passionate about customer service, who will help strengthen and enhance their current team. You'll be joining a close knit customer service team with 3 others (this is not a contact centre environment). Candidates must have experience in a similar office based customer service role.

Permanent role
Monday to Friday 9am - 5pm
Hybrid working (1 day at home) after probation
26,000 depending on experience.

Customer Service Administrator - The Role:

• Communicating with their clients and customers via phone and email, providing them with personalised interactions tailored to their needs;
• Ensuring all clients and customers have an effortless experience;
• Handling and resolving any complaints;
• Ensuring records are kept up to date;
• Dealing with payments and following up any queries;
• Building relationships with clients and customers

Customer Service Administrator - The Candidate:

• Great communication skills and the ability to interact with their customers
• Computer literate with good knowledge of Microsoft Office applications and database software.
• Excellent telephone manner.
• Highly accurate with attention to detail.
• Positive mental attitude coupled with a desire to serve customers.
• A real desire to help customers.
• Free thinking, creative and innovative and keen to foster a culture of team spirit and fun.

Job description

Overview of the role:

Hours and location: 40 hours per week Mondays – Fridays

The role will be based at Ilkeston.

Ward are recruiting for a Customer Service Representative to work within our National brokerage department. This role will be responsible for managing and maintaining excellent relationships between the company and suppliers to ensure that customer requirements are consistently fulfilled.

Job Purpose

To support WARD in achieving continuous improvement in performance and profitability. To maintain effective relationships within the Company by being an active member of the team, supporting colleagues, manager, customers and the company at all times by communicating effectively. To be flexible in order to contribute to the success of the business and to ensure excellent customer satisfaction both internally and externally.

Duties and Responsibilities

Duties include but are not limited to:

• Deal with incoming enquiries and orders via telephone and email

• Build relationships with customer and providers

• Ensure all sub- contractors are fully qualified and compliant.

• Ensure that all cross-hire business is profitable.

• Accepting order enquiries from customers and dealing with all follow up queries.

• General admin duties

• Maintenance of data in the computer system

• Making and receiving telephone calls.

• Maintain records, including filing and scanning

• To participate actively in working towards the objectives of the Company in all appropriate ways.

• To conform to procedural agreements covering all matters which may from time to time be raised and to ensure that such matters are dealt with constructively and promptly.

• To ensure that standards of health, safety and welfare is in accordance with the policies and procedures of the Company and the relevant statutory requirements so far as is reasonably

Communication Skills

• A good team player with excellent customer service and communication skills with the ability to communicate professionally and confidentially whilst being friendly and approachable. Create effective working relationships.

Additional Information

• How to overcome objections with good sales skills

• Excellent eye for detail

• Listen and contribute

• Maintenance of work activities to meet business requirements

• Gain trust and support of managers and fellow employees

• Be honest and respectful

• Focus on results

• Contribute towards having an enjoyable, successful place to work

• Good IT Skills, professional phone manner, team player and office environment knowledge

About us:

Today Ward Recycling employs over 400 people and operates a fleet of over 120 vehicles. The company is now managed by third and fourth generation family members who continue their commitment to developing waste management and recycling techniques, saving their customers money and helping them to meet and exceed their recycling targets. As a modern business, Ward are aiming to be a positive force in the world. We believe that if we treat our customers, partners, staff and neighbours with respect and dignity, we will succeed in both our business and sustainability goals. As a waste management and resource recycling specialist, the environment is close to our hearts.

We are committed to delivering market-leading performance on key environmental issues in our business, with our customers, our supply chain, and our end consumers.

Do you want to be part of a fast-growing company with a sense of purpose, committed to developing waste management and recycling techniques with an environmental conscience?

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Work Location: In person

Reference ID: Supply Chain Coordinator