74 Boots jobs in Inverness

Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini

As a Customer Service Advisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients.

What you'll do

• Respond to incoming requests, via telephone, email and web chat
• Logging of all requests in the appropriate call logging software
• Assign calls to relevant support teams

• Action Back Office requests as and when required
• Advise customers and support teams of known problems/workarounds
• Ensure customers are kept updated with the progress of their request
• Contribute to overall achievements by maintaining agreed personal targets

A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.

What you'll bring

• The ability to communicate effectively, both verbally and in writing
• Passion about customer service
• Willingness to learn
• The ability to work both independently and in a team environment
• Good analytical skills
• Ability to work under pressure

If you feel that you fit the above criteria, then apply today!

Customer Service Agents

We are looking for Customer Service Agents for our client based here in Inverness.

The role is full time, Monday to Friday, various hours between 8 - 6 pm, no weekends. The post is hybrid.

This is initially a Temporary Contract for 3 months via Brook Street and will start around Monday 15th September. After the 3 months there is a chance of permanent employment being offered direct with our client.

Training will be provided but candidates need to have and demonstrate the following:-

• Good work ethic.
• Excellent computer skills - including Microsoft Office.
• Excellent attention to detail, must be able to work accurately.
• Able to work on own and take initiative when required.
• Be focussed on the task at hand.

Interviews for the role will be early September and one full week training will be provided. Candidates should only apply if they are available to start work on Monday 15th September, be local to the Inverness area, and wish to be considered for a long term opportunity.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.

As a Customer Service Advisor, you will be the first point of contact for customers.

You.

WHJS1_UKTJ

Our team is the best in the industry - is it time for you to join us?

The Role:

Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.

As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Customer Service Administrator will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a fast paced customer service or administration role however full training will be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a lifting hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

About GAP Group

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme.
• Employer Contributory Pension Scheme.
• Life Assurance.
• Up to 25 days annual leave plus public holidays.
• The option to buy up to 5 days additional leave.
• Employee Welfare Fund (company funded social events).
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs).

So what next?

If you think you fit the profile we would love to hear from you!

To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Our team is the best in the industry - is it time for you to join us?

The Role:

Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.

As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Customer Service Administrator will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a fast paced customer service or administration role however full training will be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a lifting hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

About GAP Group

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme.
• Employer Contributory Pension Scheme.
• Life Assurance.
• Up to 25 days annual leave plus public holidays.
• The option to buy up to 5 days additional leave.
• Employee Welfare Fund (company funded social events).
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs).

So what next?

If you think you fit the profile we would love to hear from you!

To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER