What Jobs are available for Boots in Pontefract?

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence.
Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission-critical services. The role can be varied across all teams, so flexibility is required.
+ **Contract:** Permanent
+ **Location** : Leeds, LS11 5BD
+ **Shifts:** 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 8:00pm with alternate days worked on a weekend. **Salary:** £23,809.50 rising to £24,297 after completion of probation period (Pro-Rata)
**Your responsibilities will include:**
Provide excellent customer service over the phone, email and webchat.
Identifying opportunities to promote additional services to the customer.
Resolve any customer complaints and queries.
Help shape our culture by demonstrating our core values.
Attending training sessions to continuously improve knowledge and performance.
**What we are looking for:**
A desire to deliver great customer service & aim to make customers happy with the service they have received on first contact.
An empathetic approach to customers in difficult situations.
Being able to adapt and work in a fast-paced environment.
A clear understanding of what good service looks like.
You will need to demonstrate a positive & professional telephone manner.
Good verbal, writing & communication skills.
**What we offer you:**
29 days paid holiday per annum (inclusive of bank holidays)
Life assurance.
Dental Insurance.
Pension Scheme.
Free eye tests
Excellent Apprenticeship Programmes
**Travel & parking information:**
We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Customer Service Advisor
Job ID

Posted
29-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Doncaster - England - United Kingdom of Great Britain and Northern Ireland
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The role: Customer Service Advisor
The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner.
Key responsibilities are as follows:
* Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification.
* Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action.
* Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls).
* Follow the specific procedures for the role.
* Acts as part of a team to deliver activities which support operational objectives.
* Manages a variety of tasks and is able to plan accordingly within the short-term.
* May be subject to regular local supervision of progress against results.
* Support the activities of others to meet deadlines and quality standards and help identify ways to reduce cost.
* May assist less experienced staff.
* Supports the delivery of a team and escalates individual performance issues.
Person Specification:
* Able to perform role to the required standard within a short period after completion of training.
* Previous experience working in a Call Centre environment - desirable.
* Capable of using the Microsoft Office packages (Work, Excel, Outlook).
* Experience of building good working relationships.
* Customer Focussed.
Our mission: To build a world-class business through exceptional service and exceptional people.
Why CBRE?
Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach.
Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence.
Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Nuffield gym memberships and restaurant discount cards
At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Customer Service Advisor
Job ID

Posted
24-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Doncaster - England - United Kingdom of Great Britain and Northern Ireland
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The role: Customer Service Advisor
The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner.
Key responsibilities are as follows:
* Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification.
* Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action.
* Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls).
* Follow the specific procedures for the role.
* Acts as part of a team to deliver activities which support operational objectives.
* Manages a variety of tasks and is able to plan accordingly within the short-term.
* May be subject to regular local supervision of progress against results.
* Support the activities of others to meet deadlines and quality standards and help identify ways to reduce cost.
* May assist less experienced staff.
* Supports the delivery of a team and escalates individual performance issues.
Person Specification:
* Able to perform role to the required standard within a short period after completion of training.
* Previous experience working in a Call Centre environment - desirable.
* Capable of using the Microsoft Office packages (Work, Excel, Outlook).
* Experience of building good working relationships.
* Customer Focussed.
Our mission: To build a world-class business through exceptional service and exceptional people
**Why CBRE?**
**Salary & Benefits:** Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family.
**Learning & Development:** Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach.
**Values-Based Culture:** We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence.
**Positive Work Environment:** Over XX% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
**Volunteering Days:** Benefit from 2 paid volunteering days per year.
**Exclusive Discounts:** Nuffield gym memberships and restaurant discount cards
At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Our client is looking for an enthusiastic and customer-focused Customer Service Representative to join their dedicated team in Bradford, West Yorkshire, UK . This role is integral to ensuring our customers receive exceptional support and a positive experience with our products and services. The ideal candidate will possess excellent communication skills, a patient demeanor, and a genuine desire to help others. You will be responsible for handling customer inquiries via phone, email, and potentially in-person, resolving issues efficiently and effectively. Key duties include providing information about products and services, troubleshooting common problems, processing orders or returns, and escalating complex cases to the appropriate departments. A thorough understanding of the company's offerings and a commitment to adhering to service standards are essential. The successful candidate will be adept at de-escalating difficult situations and turning potentially negative interactions into positive resolutions. Training will be provided to ensure you have all the necessary knowledge and tools to succeed. We are seeking a reliable and proactive individual who can work effectively as part of a team in a fast-paced environment. This is a fantastic opportunity for someone passionate about customer care to build a career within a reputable organization located in Bradford, West Yorkshire, UK .

Responsibilities:

• Respond to customer inquiries via phone, email, and other channels.
• Provide accurate information about products and services.
• Troubleshoot and resolve customer issues in a timely manner.
• Process customer orders, returns, and exchanges.
• Escalate complex issues to senior staff or relevant departments.
• Maintain detailed records of customer interactions and transactions.
• Adhere to company policies and service standards.
• Identify opportunities to improve customer satisfaction.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to a positive and supportive team environment.

Qualifications:

• Proven experience in a customer service or helpdesk role.
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Patience and a customer-centric approach.
• Ability to multitask and manage time effectively.
• Proficiency with basic computer applications and CRM systems.
• Ability to work well in a team and independently.
• A positive attitude and a strong work ethic.
• Previous experience in a call center environment is a plus.

Our client is seeking a dedicated and empathetic Customer Service Representative to join their busy support team. Based in **Bradford, West Yorkshire, UK**, this role is crucial in ensuring a positive and efficient experience for all customers. You will be the first point of contact for customer inquiries, providing timely and accurate information, resolving issues, and escalating complex problems to the appropriate departments. This role requires a proactive approach to customer satisfaction, aiming to build loyalty and trust through excellent service. Your day-to-day responsibilities will include handling inbound calls, responding to customer emails, managing live chat support, and processing customer requests or orders. You will need to maintain detailed records of customer interactions and transactions, ensuring all information is kept up-to-date and accurate. A strong understanding of the company's products and services is essential, and ongoing training will be provided. The ideal candidate will possess outstanding communication and active listening skills, a patient and professional demeanour, and the ability to multitask effectively in a fast-paced environment. Previous experience in a customer-facing role is highly desirable, but a passion for helping people and a willingness to learn are key. This is a fantastic opportunity for someone looking to build a career in customer support within a reputable organisation that values its employees and prioritises customer care.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and live chat.
• Provide information about products, services, and policies.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Process customer orders, forms, applications, and requests.
• Maintain accurate customer records and interaction logs.
• Escalate complex issues to relevant departments or supervisors.
• Contribute to team goals and service level agreements.
• Identify opportunities to improve customer experience.

Qualifications:

• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Our contact centre is growing and we are currently recruiting 2 new Customer Service Advisors to join our team! We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first. This is an integral role within the business as you will be the first point of contact for our customers and it's important to us that they receive a first class service and their needs are met. This role provides great career opportunities and access to our bespoke training programme to ensure you are fully equipped to answer all of our customers queries.

The role is hybrid - 2 days in the office, 37 hours per week, Monday to Friday - Please note, whilst in training you will be required in the office full time.

The contact centre is open between 08:00 - 18:00, you will work on a shift basis each week, which will be given to you 4 weeks in advance.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

As the first point of contact to our customers, you will be responsible for providing a range of advice and services with the goal of resolving queries on the first call and reducing the need for customers to call back, speak to another person or be passed to a different department.

The queries you'll be assisting with include:

• Rent payments and rent accounts queries
• Repairs and planned maintenance related queries
• Antisocial behaviour
• Allocations and void management
• Housing applications and queries
• Customer complaints, MP, and Councillor enquiries

Requirements

We are looking for an experienced customer service advisor with a passion for providing excellent customer service. Someone who puts the customer at the centre of everything they do. Your experience can be from any sector background, but you must demonstrate the ability and have experience working in contact centre environments and able to deal with customer queries across different channels, calls, emails, LiveChat and social media.

As well as this, we're looking for:

• A self-starter and team player
• A strong team player, adaptable to change as the role and business develops to continually meet the needs of our customers
• Confidence dealing with customer enquiries, compliments, and complaints
• Someone who can maintain a professional manner and build rapport quickly
• Excellent communication and interpersonal skills
• Assertive, confident, and resilient in dealing with varying customer demands in a calm professional manner
• Ability to work to strict deadlines and timekeeping
• Excellent organisational skills
• Good knowledge of office IT systems, e.g. Excel, Word, and PowerPoint

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

Benefits

• Starting salary of £26,691 per year
• Social Housing Pension Scheme
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! At Incommunities , we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger .

Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes  and improving lives .

Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know.

We’re proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation , recognising the importance of support in the workplace.

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast, clear, and friendly assistance, all while working remotely.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment