1,004 Boutique Hotels jobs in the United Kingdom
Hotel Operations Manager - Luxury Boutique Hotels
LS1 1UR Leeds, Yorkshire and the Humber
£45000 Annually
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Posted 21 days ago
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Job Description
Our client operates a portfolio of prestigious luxury boutique hotels and is seeking a seasoned Hotel Operations Manager to lead the operations of their flagship establishment in Leeds, West Yorkshire, UK . This is a critical on-site role, responsible for ensuring the highest standards of guest service, operational efficiency, and profitability. You will oversee all front-of-house and back-of-house departments, including reception, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and exceptional guest experiences. The successful candidate will be responsible for managing the operational budget, optimizing resource allocation, and implementing strategies to enhance guest satisfaction and staff performance. You will lead, motivate, and develop a diverse team of hospitality professionals, fostering a culture of excellence, teamwork, and continuous improvement. The ideal candidate will have a proven track record in hotel management, preferably within the luxury segment, with extensive experience in operations, F&B, and front office management. Strong leadership, communication, financial acumen, and problem-solving skills are essential. A passion for hospitality and a keen eye for detail are paramount. Responsibilities include developing and implementing standard operating procedures, managing staff rotas and training, overseeing inventory and procurement, and ensuring compliance with health, safety, and licensing regulations. You will play a vital role in maintaining the hotel's reputation for outstanding service and ensuring the financial success of the property in the vibrant city of Leeds, West Yorkshire, UK . This is an exceptional opportunity to lead operations at a highly acclaimed hotel and contribute to memorable guest stays.
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Head of Hotel Operations - Luxury Boutique Hotels
BS1 4DJ Bristol, South West
£65000 Annually
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Posted 17 days ago
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Job Description
Our client, a prestigious group of luxury boutique hotels, is seeking an experienced and visionary Head of Hotel Operations to oversee their portfolio of properties. This is a unique, fully remote leadership opportunity where you will be instrumental in shaping the guest experience, driving operational excellence, and ensuring the highest standards of service across all locations. You will leverage your extensive hospitality expertise to manage and mentor general managers and their teams, remotely coordinate strategic initiatives, and ensure profitability and guest satisfaction.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to elevate the guest experience and ensure brand consistency across all hotels.
- Oversee the performance of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring optimal efficiency and service quality.
- Recruit, train, mentor, and motivate General Managers and their teams to foster a culture of exceptional service and operational excellence.
- Monitor financial performance, including budgeting, revenue management, and cost control, to achieve and exceed profitability targets.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Develop and implement innovative guest service initiatives to enhance guest satisfaction and loyalty.
- Collaborate with marketing and sales teams to drive occupancy rates and maximize revenue.
- Conduct regular remote performance reviews and site visits (as required) to assess operational standards and identify areas for improvement.
- Stay informed about industry trends, competitor activities, and best practices in luxury hospitality management.
- Act as a key liaison between hotel management, corporate leadership, and ownership.
- Extensive experience in senior hotel management roles, preferably within the luxury or boutique hotel sector.
- Proven track record of successfully managing multiple hotel properties or a large single-site operation.
- Strong leadership and people management skills, with the ability to inspire and develop teams.
- In-depth knowledge of hotel operations, including F&B, rooms division, revenue management, and marketing.
- Excellent financial acumen and experience with budgeting and P&L management.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to work autonomously and manage effectively in a remote leadership capacity.
- Commitment to delivering an unparalleled guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
- Flexibility to travel as needed for property assessments and key meetings.
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Senior Hotel Operations Manager - Luxury Boutique Hotels
EH1 1BB Edinburgh, Scotland
£45000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a prestigious group of luxury boutique hotels, is seeking an experienced and passionate Senior Hotel Operations Manager to oversee their operations. This is a fully remote position, allowing you to manage and enhance the guest experience and operational efficiency from your home base. You will be responsible for setting high standards in service delivery, ensuring profitability, managing staff performance, and driving operational excellence across all departments, including F&B, front office, and housekeeping. The role requires exceptional leadership skills, a deep understanding of the hospitality industry, and the ability to effectively manage and inspire remote teams. You will work closely with property GMs, department heads, and central support functions to maintain the brand's reputation for unparalleled luxury and service.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement operational strategies to achieve superior guest satisfaction and service excellence.
- Oversee the day-to-day operations of assigned hotels, ensuring seamless service delivery across all departments.
- Manage budgets, control costs, and drive revenue generation to meet and exceed financial targets.
- Develop and maintain high standards for service quality, cleanliness, and presentation.
- Lead, mentor, and develop hotel management teams and staff, fostering a positive and performance-driven culture.
- Ensure compliance with all health, safety, and hygiene regulations.
- Implement and monitor operational policies and procedures to optimize efficiency and guest experience.
- Conduct regular operational reviews and audits, identifying areas for improvement and implementing corrective actions.
- Collaborate with sales and marketing teams to develop strategies that drive occupancy and revenue.
- Oversee the recruitment, training, and retention of key operational personnel.
- Manage vendor relationships and ensure effective procurement of supplies and services.
- Stay abreast of industry trends, competitor activities, and best practices in luxury hospitality.
- Develop and manage capital expenditure plans for property enhancements and maintenance.
- Ensure the smooth operation of all hotel IT systems and infrastructure related to operations.
- Resolve escalated guest complaints and ensure satisfactory resolutions.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a significant focus on luxury or boutique properties.
- Proven track record of success in managing multiple hotel properties or a large single-site operation.
- In-depth knowledge of all hotel operational departments (Front Office, F&B, Housekeeping, Maintenance).
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent leadership, team-building, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in hotel management software (PMS) and related operational systems.
- Ability to adapt to a fast-paced, dynamic environment and manage remote teams effectively.
- A passion for delivering exceptional guest experiences and maintaining high service standards.
- Flexibility to travel as needed for property visits (though the role is primarily remote).
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Remote Hotel Operations Manager - Luxury Boutique Hotels
BN1 1AN East Sussex, South East
£45000 Annually
WhatJobs
Posted 13 days ago
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Job Description
Our client, a prestigious group managing luxury boutique hotels, is seeking an experienced and passionate Hotel Operations Manager to join their team on a fully remote basis. This senior role is responsible for overseeing the operational efficiency, guest satisfaction, and profitability of multiple properties within their portfolio. You will work closely with on-site General Managers and department heads to ensure the highest standards of service are consistently delivered. Key responsibilities include developing and implementing operational strategies, setting performance targets, monitoring key performance indicators (KPIs) such as occupancy rates, revenue per available room (RevPAR), and guest feedback scores. You will provide guidance and support on front office, housekeeping, food & beverage, and maintenance operations, ensuring seamless coordination across all departments. The ideal candidate will have a strong background in hotel management, with at least 5-7 years of experience in operational leadership roles, preferably within the luxury or boutique hotel sector. A Bachelor's degree in Hospitality Management or a related field is preferred. Exceptional leadership, communication, and interpersonal skills are essential, enabling you to motivate teams, resolve complex issues, and build strong relationships with stakeholders. You must possess a keen understanding of financial management, budgeting, and cost control. The ability to analyze operational data, identify trends, and implement effective solutions in a remote setting is crucial. A proactive approach to guest service, a passion for creating memorable experiences, and a commitment to maintaining brand standards are vital. This is an excellent opportunity for a seasoned hospitality professional to contribute their expertise to a renowned brand, enjoying the flexibility of remote work while making a significant impact on the success of their hotel portfolio. You will be instrumental in driving operational excellence and ensuring the unique charm and quality of each property is maintained and enhanced. Experience with property management systems (PMS) and other hospitality software is expected.
Responsibilities:
Responsibilities:
- Oversee daily operations of luxury boutique hotels remotely.
- Develop and implement operational strategies to enhance guest experience and profitability.
- Monitor and analyze key performance indicators (KPIs).
- Provide leadership and support to on-site hotel management teams.
- Ensure consistent delivery of high standards of service across all departments.
- Manage operational budgets and cost control measures.
- Identify and implement opportunities for operational improvement.
- Minimum 5-7 years of experience in hotel operations management.
- Experience in luxury or boutique hotel environments.
- Strong understanding of hotel operations (Front Office, Housekeeping, F&B).
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hospitality management software.
- Ability to manage effectively in a remote work structure.
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3
Revenue Manager - Boutique Hotels
CF10 1AA Cardiff, Wales
£45000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a prestigious collection of boutique hotels, is seeking a strategic and results-driven Revenue Manager to oversee pricing and inventory management for their esteemed properties. This is a critical role responsible for maximizing revenue and profitability through effective yield management and strategic forecasting. The ideal candidate will possess a deep understanding of the hospitality industry, strong analytical capabilities, and a passion for driving commercial success. While this role is not remote, it offers a vibrant working environment within a supportive team.
Responsibilities:
Responsibilities:
- Develop and implement dynamic pricing strategies across all distribution channels to optimize occupancy and average daily rate (ADR).
- Analyze market trends, competitor activities, and customer demand to forecast future revenue.
- Manage room inventory effectively across the property management system (PMS) and global distribution systems (GDS).
- Collaborate with Sales, Marketing, and Operations departments to align revenue strategies with overall business objectives.
- Prepare regular revenue performance reports, highlighting key metrics, insights, and recommendations for improvement.
- Conduct market segmentation analysis to identify opportunities for targeted promotions and packages.
- Monitor and manage online travel agency (OTA) performance and relationships.
- Implement and optimize revenue management systems and tools.
- Conduct pre- and post-conference analysis to assess group booking profitability.
- Train and mentor operational staff on revenue management best practices.
- Identify opportunities to enhance the customer booking experience and drive direct bookings.
- Stay informed about industry best practices and emerging trends in revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in revenue management within the hotel industry, preferably with boutique or luxury properties.
- Proven track record of successfully increasing revenue and profitability.
- Strong analytical skills with proficiency in revenue management software, PMS, and GDS.
- Excellent understanding of demand forecasting, pricing strategies, and yield management techniques.
- Solid knowledge of market analysis and competitor benchmarking.
- Effective communication and interpersonal skills, with the ability to influence stakeholders.
- Strong leadership qualities and a collaborative approach to teamwork.
- Ability to work under pressure and meet tight deadlines.
- Detail-oriented with a strong commitment to accuracy.
- Proficiency in Microsoft Excel and PowerPoint.
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4
Operations Manager - Boutique Hotels
ST1 1AA Staffordshire, West Midlands
£38000 Annually
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Posted 7 days ago
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Job Description
Our client is seeking a highly organised and guest-focused Operations Manager to oversee the smooth running of their prestigious boutique hotels in and around Stoke-on-Trent, Staffordshire, UK . This role is essential for maintaining the highest standards of service, operational efficiency, and guest satisfaction across all hotel departments. You will be responsible for managing daily operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and delivery. Your duties will encompass staff recruitment, training, and performance management, fostering a positive and productive work environment that encourages exceptional service delivery. You will also manage budgets, control costs, and optimise resource allocation to ensure profitability and operational excellence. The Operations Manager will play a key role in implementing and upholding hotel policies and procedures, ensuring compliance with health and safety regulations. Developing and maintaining strong relationships with suppliers and local businesses will also be a key aspect of this role. The ideal candidate will have extensive experience in hotel management, preferably within the boutique or luxury sector, coupled with strong leadership, problem-solving, and financial acumen. A passion for hospitality and a commitment to exceeding guest expectations are paramount. This is a hands-on role offering the chance to directly influence the guest experience and contribute to the success of unique hospitality properties. Responsibilities include:
- Overseeing all day-to-day hotel operations, including front office, housekeeping, F&B, and maintenance.
- Managing and motivating hotel staff, ensuring high levels of service and performance.
- Recruiting, training, and developing a skilled and dedicated hotel team.
- Developing and implementing operational procedures to ensure efficiency and guest satisfaction.
- Managing departmental budgets, controlling costs, and maximising revenue.
- Ensuring compliance with all health, safety, and licensing regulations.
- Monitoring guest feedback and implementing service improvements.
- Maintaining relationships with key suppliers and service providers.
- Handling guest inquiries and resolving complaints effectively and professionally.
- Contributing to strategic planning and business development for the hotels.
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5
Events Manager - Boutique Hotels
BN1 1EU East Sussex, South East
£35000 annum (depe
WhatJobs
Posted 7 days ago
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Job Description
Our client, a collection of stylish boutique hotels, is looking for an accomplished Events Manager to oversee all aspects of event planning and execution. This hybrid role, based in the vibrant city of **Brighton, East Sussex, UK**, offers an exciting opportunity to create memorable experiences for a diverse range of clients, from corporate gatherings to weddings and private celebrations. The ideal candidate will have a passion for hospitality, exceptional organizational skills, and a flair for creativity.
Key Responsibilities:
Key Responsibilities:
- Manage the entire event planning process, from initial client inquiry to post-event follow-up.
- Develop detailed event proposals, including timelines, budgets, and logistical arrangements.
- Liaise with clients to understand their vision and requirements, providing expert advice and solutions.
- Coordinate with internal departments (catering, accommodation, AV) to ensure seamless event execution.
- Source and manage external suppliers and vendors as needed (e.g., florists, entertainment, photographers).
- Oversee event setup, ensuring all details align with the client's brief and venue standards.
- Manage event budgets, ensuring profitability and cost-effectiveness.
- Conduct site visits and client consultations, showcasing the venue's capabilities.
- Handle any issues or emergencies that may arise during events calmly and efficiently.
- Maintain strong relationships with clients, aiming for repeat business and positive referrals.
- Stay abreast of current event trends and industry best practices.
- Assist in marketing and promoting the venue's event services.
- Ensure all health, safety, and licensing regulations are met.
- Proven experience as an Events Manager or in a similar role within the hospitality industry.
- Strong understanding of event planning principles and logistics.
- Excellent organizational, time management, and multitasking abilities.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in event management software and MS Office Suite.
- A creative flair and a keen eye for detail.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work evenings and weekends as required by event schedules.
- A passion for delivering outstanding customer service and memorable events.
- Experience with wedding and corporate event planning is highly desirable.
- Knowledge of the Brighton hospitality market is a plus.
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Executive Chef (Boutique Hotels)
L1 8JQ Liverpool, North West
£60000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a distinguished group of boutique hotels, is seeking an innovative and highly skilled Executive Chef to lead their culinary operations. This fully remote position offers the chance to shape the gastronomic identity of multiple unique properties, setting new standards for fine dining and guest satisfaction. You will be responsible for menu development, kitchen management, quality control, and team leadership, ensuring an exceptional and consistent culinary experience. The ideal candidate will possess a strong background in fine dining, a passion for creative cuisine, and a deep understanding of food cost management, inventory control, and staff training. Experience in menu engineering and adapting to diverse guest preferences across different locations is crucial. This role requires a visionary leader with impeccable culinary artistry and the ability to inspire and mentor kitchen brigades, even while working remotely. You will collaborate closely with hotel management, F&B directors, and procurement teams to maintain the highest standards of quality and operational efficiency. Key responsibilities will include:
- Developing and executing innovative, seasonally inspired menus that align with each hotel's brand and target clientele.
- Overseeing all aspects of kitchen operations, including food preparation, presentation, and service.
- Managing food costs, inventory, and supplier relationships to ensure profitability and quality.
- Implementing and enforcing strict hygiene, sanitation, and food safety standards.
- Recruiting, training, and leading a talented team of chefs and kitchen staff.
- Maintaining exceptional quality and consistency across all culinary offerings.
- Collaborating with F&B teams to enhance the overall guest dining experience.
- Conducting regular taste panels and quality control checks.
- Staying current with culinary trends, techniques, and ingredients.
- Contributing to the strategic planning and budget management for the culinary division.
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7
Revenue Manager - Boutique Hotels
PL1 2AX Plymouth, South West
£40000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a renowned operator of boutique hotels, is seeking an experienced and analytical Revenue Manager to join their fully remote hospitality team. This role is essential for optimizing room revenue, driving occupancy, and maximizing RevPAR (Revenue Per Available Room) across their properties. The ideal candidate will have a deep understanding of the hospitality industry, advanced analytical skills, and a proactive approach to revenue management, all while working effectively in a remote capacity.
Responsibilities:
Responsibilities:
- Develop and implement dynamic pricing strategies across all distribution channels, including OTAs, GDS, and direct bookings, to optimize occupancy and average daily rate (ADR).
- Analyze historical data, market trends, competitor pricing, and demand forecasts to predict future demand and set optimal selling prices.
- Manage inventory and room restrictions (e.g., length of stay, close to arrival) to maximize revenue opportunities.
- Collaborate closely with sales, marketing, and operations teams to ensure alignment on revenue goals and promotional activities.
- Conduct regular reporting and analysis of key performance indicators (KPIs) such as RevPAR, ADR, occupancy, and market share.
- Monitor competitor activities and market dynamics to identify potential threats and opportunities.
- Implement and manage revenue management systems and tools to automate processes and enhance decision-making.
- Develop strategies for non-room revenue streams, including F&B, spa, and events, to contribute to overall profitability.
- Provide training and support to hotel management teams on revenue management best practices.
- Stay abreast of the latest trends and technologies in hotel revenue management and the broader travel industry.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 4 years of progressive experience in revenue management within the hotel or broader hospitality industry.
- Proven success in developing and implementing effective revenue management strategies that have driven measurable results.
- Strong analytical skills, with proficiency in data analysis, forecasting, and modeling.
- Expertise in using various Property Management Systems (PMS) and Revenue Management Systems (RMS).
- Excellent understanding of online distribution channels, OTAs, and GDS systems.
- Strong communication and interpersonal skills, with the ability to influence and collaborate effectively in a remote setting.
- Self-disciplined, results-oriented, and capable of working independently with minimal supervision.
- A passion for the hospitality industry and a keen eye for detail.
- This fully remote role supports our client's properties connected to the Plymouth, Devon, UK region and requires a strategic thinker.
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8
Operations Manager - Boutique Hotels
OX1 3AN Oxford, South East
£55000 Annually
WhatJobs
Posted 21 days ago
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Job Description
Our client, a luxury hospitality group renowned for its collection of exquisite boutique hotels, is seeking a highly experienced and dynamic Operations Manager. This is a hands-on, on-site role critical to ensuring the seamless and exceptional guest experience across multiple properties. You will oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring the highest standards of service and efficiency are consistently met. Your responsibilities will include developing and implementing operational strategies to enhance guest satisfaction, drive revenue, and control costs. You will lead, motivate, and manage a diverse team of hotel staff, fostering a positive work environment and promoting a culture of service excellence. Key duties involve managing budgets, overseeing procurement, ensuring compliance with health, safety, and licensing regulations, and developing strong relationships with local suppliers and stakeholders. You will also be responsible for performance monitoring, implementing training programs, and driving continuous improvement initiatives across all operational departments. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a proven ability to manage complex operations in a demanding environment. Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5 years of progressive experience in hotel operations management, preferably within the luxury boutique hotel sector. A strong understanding of hotel P&L management, revenue management, and front-of-house operations is essential. Excellent interpersonal skills, a keen eye for detail, and the ability to inspire and lead teams are paramount. This is an exciting opportunity to take a key leadership role within a prestigious hospitality brand, contributing to its continued success in the vibrant city of Oxford, Oxfordshire, UK .
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