Broadcast Communications and Network Engineer, Prime Video Live Sports - Tech Ops

London, London Amazon

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Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Prime Video is seeking a Broadcasts Communications and Networks Engineer UK for our Global Live Sports Production Technical Operations team. The ideal candidate will have a strong background in broadcast engineering with an in-depth working knowledge of broadcast communications and IP networking. Responsibilities include technical support of our international live sports productions.
Reporting to the Global Head of Engineering & Technology, the successful candidate works closely with our UK Production Operations and Production teams, while collaborating with the North American Technical Operations team on global initiatives.
The ideal candidate will continue to dive deep into new technology through meetings with vendors and attendance at industry conferences that showcase new best practices and technological advances.
Key job responsibilities
- Oversee and maintain broadcast engineering equipment and infrastructure supporting live sports productions.
- Provide hands-on support for video and audio signal flow, routing, networking, and transmission during live events.
- Manage and troubleshoot Amazon RTS production intercom systems, including frame configuration, key panels, PLs, and remote connectivity via SIP and RVON.
- Maintain and troubleshoot Cisco network switches and firewalls to ensure secure, high-availability network connectivity across production environment.
- Patch and maintain on-prem and AWS cloud-based servers, including Windows, macOS, and Linux systems in accordance with company security policies.
- Deploy and monitor IP-based contribution encoders and decoders using protocols like SRT and RIST.
- Proactively monitor and resolve system issues to ensure uninterrupted live broadcasts.
- Coordinate with vendors and service providers for equipment procurement, support, and ongoing maintenance.
- Keep system documentation current, including signal flows, configuration notes, and maintenance procedures.
- Approximately 25-30 percent travel, both domestic and international. Travel schedule to vary based on sport properties season and event schedule.
Basic Qualifications
- Broadcast Technical Operations and Engineering Management experience, with knowledge of both fixed facilities and OB remote operations
- In-depth knowledge of remote production environments
- Knowledge of video, audio, communications, networking and other general broadcast technologies
- Experience working with multiple stakeholders in live television production environments
- Experience educating non-technical stakeholders and working across multiple teams and regions
- Ability to problem-solve and multi-task in fast-paced, dynamic environments
- Extremely detail-oriented, organized, and a team player
- Excellent verbal and written communication skills, with ability to clearly articulate and document technical processes
Preferred Qualifications
- BSc or equivalent Electrical Engineering, Media Production, Computer Science (or equivalent experience in Broadcast Engineering with Management responsibilities.
- Experience working on or with large-scale, network level productions
- Experience with industry standard production equipment such as audio consoles, graphics systems, replay systems, production switchers and intercom systems
- Working knowledge large scale media networks
- Project management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Senior CAD Engineer - Transmission & Distribution

London, London AECOM

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**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâ?s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Start here. Grow here.**
Are you ready to join a team of talented engineers and shape the future of energy infrastructure?
We are seeking a highly skilled Senior CAD Engineer to join our growing team within our Transmission and Distribution division. The successful candidate will play a critical role in the delivery of high-quality substation drawing design packages across multiple client frameworks, including SSEN, SPEN, UKPN, NGED, NGET, defence, and other private developers.
You will be responsible for ensuring CAD output quality and consistency, managing drawing standards compliance, and applying your understanding of substation plant layout operational, maintenance and clearance requirements in line with BS and IEC standards.
You will be a key interface with our enterprise capability teams in terms of CAD quality and standards, to ensure AECOMs high quality standards are met.
_Here's what you'll do:_
+ Develop and produce substation layout drawings and 3D models in accordance with client specifications and industry standards (BS, IEC)
+ Manage and enforce CAD quality standards aligned with enterprise capability and consultancy-wide best practices.
+ Ensure spatial planning complies with clearance regulations and substation maintenance and operational safety constraints.
+ Collaborate closely with electrical engineers, civil and structural designers, and project managers to ensure fully coordinated multi-disciplinary deliverables.
+ Interpret and implement client-specific standards including but not limited to: NGED, NGET, SSEN, SSET, SPEN and UKPN.
+ Conduct CAD audits, reviews, and quality assurance checks.
+ Support the development and maintenance of CAD libraries, drawing templates, and workflows to drive consistency and efficiency.
+ Mentor and provide technical guidance to junior CAD technicians.
+ Participate in design reviews, HAZID/HAZOP, and constructability assessments when required.
**Enjoy the Perks.**
At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.
**Qualifications**
**Ready to push the limits of what's possible?**
_Here's what we're looking for:_
+ HNC/HND or equivalent in Electrical Engineering, Design Engineering, or a related field.
+ Proven experience in a CAD plant engineering role within a utility environment.
+ Strong working knowledge of of primary plant general arrangement layout , electrical schematic and secondary cabling and wiring drawing interface designs
+ Proficient in AutoCAD and at least one 3D CAD package (e.g., AutoCAD Plant 3D, Bentley Substation, Revit, or similar).
+ Familiarity with BS and IEC standards for electrical installations.
+ Practical experience working to client standards including NGED, NGET, SSEN, SSET, SPEN, UKPN or other UK DNO/TO specifications.
+ Understanding of CAD layer management, drawing numbering systems, and drawing control processes.
**Desirable Skills:**
+ Experience with BIM Level 2 workflows and Common Data Environments (CDE).
+ Familiarity with GIS and asset data integration into CAD platforms.
+ Ability to script or automate CAD workflows using LISP, VBA, or similar.
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives.
If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!
**Additional Information**
Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!
For further information about the role, reach out to the recruiter on LinkedIn, Francesca Siddle.
**About AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10130333
**Business Line:** Energy
**Business Group:** DCS
**Strategic Business Unit:** Europe & India
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Infrastructure and Environment UK Limited
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Audio-Visual Engineer

Hertfordshire, Eastern £35000 - £40000 Annually Rise Technical Recruitment

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permanent

Audio-Visual Engineer

35,000 - 40,000 (OTE 55k) + Progression + Overtime + Installs + Benefits

Letchworth (Commutable from Luton, Cambridge, St Neots, Biggleswade, Stevenage, Royston, Welwyn or surrounding areas)

Do you have Audio-Visual experience, looking to receive full technical training to increase your abilities into a fully qualified and Senior Engineer?

This is a great opportunity to join a multi-million pound high-tech business, who will provide paid overtime, clear progression and benefits to increase your overall earnings.

The company are an international specialist in providing AV systems to a variety of niche industries. They offer lots of overtime as well as a wide range of progression and development opportunities.

This is a Monday - Friday days based role which includes international travel. All time abroad is paid at an enhanced rate. Within the role, you will perform installations of a variety of bespoke audio visual equipment for a range of high-end clients.

This role would suit an electronic, electrical or AV engineer looking to receive training, development and progression whilst working for a great, global business.

The Role -

  • Installations of high end AV equipment
  • Full training with opportunity to gain a large number of qualifications
  • Fully funded international travel


The Candidate -

  • AV / IT / Electronic / Electrical Engineer
  • Any prior knowledge of Extron, Crestron or similar
  • Located within commutable distance of Letchworth
  • Happy with international travel


To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jamie Saint at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.


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Audio Visual Engineer

Surrey, South East £28000 - £38000 Annually Alecto Recruitment

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permanent

Job Title: Audio Visual Engineer
Location: Cranleigh/Surrey, UK/Europe wide travel
Job Type: Full-time, Permanent

About the Company
This is an exciting opportunity to join one of the UK's most respected and well-established Audio Visual technology specialists. Operating for over two decades, this organisation has built a strong reputation for delivering cutting-edge AV and technology solutions to clients across the retail and corporate industries.

With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Leisure and Retail facilities to the supply and installation of Meeting Room and Video Conferencing technologies for private businesses.

The company provides both off the shelf AV solutions and bespoke system design, installation, and aftercare, offering a dynamic and forward-thinking environment for AV professionals looking to grow their expertise.

The Role
Due to continued growth, a position has arisen for a skilled AV (Audio Visual) Installation Engineer to join the team. Covering projects both nationwide and throughout Europe, you'll be responsible for the installation and configuration of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients.

This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical ability, and problem-solving mindset will be key to the success of each installation.

Key Responsibilities

  • Install, configure, and test a wide range of AV hardware including interactive displays, large-format projectors, digital signage, control systems, and video conferencing setups.
  • Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices.
  • Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration.
  • Provide client training and handover documentation post-installation.
  • Liaise with internal sales, project management, and technical support teams to ensure projects run smoothly from conception to completion.
  • Maintain accurate records of installations, service calls, and equipment used.
  • Stay informed on the latest AV technologies, market trends, and product developments.
  • Adhere to health and safety requirements and company quality standards at all times.

Candidate Profile
We're looking for a passionate, practical AV engineer with a proactive attitude and a proven track record of installation and support in live environments. You'll be confident working in client-facing roles and have a strong focus on delivering first-class solutions and service. They will also consider people with similar backgrounds.

Skills and Experience

  • Idelaly a minimum of 2-3 years' experience in AV installation, field engineering, or technical support.
  • Solid understanding of AV technologies including projectors, flat panel displays, matrix switchers, PA systems, and structured cabling.
  • Ability to read technical drawings and interpret schematics.
  • Excellent troubleshooting skills and logical fault diagnosis.
  • Strong interpersonal skills and a confident approach to client engagement.
  • Comfortable working independently or as part of a small project team.
  • Full UK driving licence IS A MUST, with willingness to travel and stay overnight where required

Desirable Qualifications & Experience

  • Electrical or data/network cabling certifications (e.g., C&G, CompTIA Network+).
  • IPAF / PASMA / ECS card an advantage.
  • Experience working in schools, colleges, or public-sector buildings.
  • Working knowledge of ticketing systems, asset management platforms or CRM tools.

What's on Offer

  • Salary between 28,000 - 38,000 depending on experience
  • Company vehicle and fuel card (dependent on role requirements)
  • 25 days annual leave plus Bank Holidays
  • Continuous professional development with training and certification support
  • Access to company discount schemes and employee perks
  • Pension contribution scheme
  • A supportive team environment with genuine opportunities for progression

This is an ideal opportunity for a driven AV Engineer who is looking to take ownership of their projects and continue developing with a company that values technical excellence and customer care.

If you're passionate about AV and ready for the next step in your career, we want to hear from you.

To apply or find out more, please submit your CV and we'll be in touch for a confidential discussion. Please note: due to the nature of this role and its travel requirements, candidates must be based in the UK and have full rights to work without sponsorship.







You could be a

AV Engineer | AV Installation Engineer | LED Display Installer | Digital Signage Technician | Commercial AV Specialist | Video Conferencing Engineer | LCD & Projection Systems Installer | AV Systems Integrator | Nationwide AV Engineer | Audio Visual Technician | Networked AV Solutions Expert | AV Installer

INDAV

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Senior Audio Visual Engineer

London, London £40000 - £50000 Annually Alecto Recruitment

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permanent

Audio Visual Programmer

Location: NorthLondon

Salary: 35,000 - 45,000 (depending on experience)

Employment Type: Full Time, Permanent

Residential / Smart Home Automation

Are you an experienced Audio Visual professional with expertise in high-end residential integration? Are you looking to take the next step in your career with a company that delivers exceptional AV, lighting control, and automation systems?

Our client, a leading provider of bespoke AV and smart home solutions, is seeking a skilled and motivated Audio Visual Installation / Programmer Engineer to join their growing team. Operating across the Northwest of England, the client delivers innovative projects for some of the UK's most prestigious residential and commercial properties.

Position Details:
This is a varied and dynamic position ideal for an experienced AV engineer who enjoys seeing a project through from start to finish - from rack building and installation to programming and final commissioning. You will work closely with project managers, designers, and other specialists to bring complex systems to life with a focus on quality, detail, and user experience.

Key Responsibilities:
* Full installation of residential AV systems including rack building, cabling, and equipment setup
* Programming and commissioning of smart home control systems (e.g. Control4, Crestron, Savant, KNX, Lutron)
* Testing, troubleshooting, and final client handover
* Working on-site across London and the Home Counties
* Collaborating with internal teams to ensure seamless project delivery
* Client interaction and occasional technical support

Essential Skills & Experience:
* Proven track record in AV installations and system commissioning
* Programming experience in at least one of: Control4, Crestron, Savant, KNX, Lutron, or RAKO
* Strong understanding of AV signal flows, networking, and control systems
* Ability to interpret wiring schematics and technical documentation
* Excellent attention to detail and pride in delivering high-quality work
* Full UK driving licence

What's in it for you:
* Competitive salary from 40,000 to 50,000, dependent on experience
* A supportive environment where your expertise is valued and progression is encouraged
* The opportunity to work on cutting-edge, luxury AV projects
* A collaborative and skilled team delivering outstanding client experiences

If you're a senior AV professional ready for your next challenge or an experienced engineer looking to step up into a broader programming and commissioning role, this is a fantastic opportunity to join a business where quality and craftsmanship come first.

INDAV

Interested?
If you're ready to take your project management career to the next level in the Smart Home Automation industry, get in touch today. Interviews are being scheduled now.

Apply Today
Send your CV and a brief cover letter to (url removed) to take the first step toward this exciting opportunity or you can call on (phone number removed) to discuss.

Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.

Keywords:
Senior AV Engineer, AV Installer, Audio Visual Engineer, Smart Home Engineer, Control4 Programmer, Crestron Programmer, Lutron Programmer, Networking Specialist, IP Network Engineer, Home Automation, Super-Prime Residential AV, AV Project Manager, High-End AV Engineer

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Senior Audio Tools Engineer

orbit

Posted 559 days ago

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Permanent

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System Development Engineer, Prime Video Device Services

London, London Amazon

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Description
Come build the future of entertainment with us! Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Key job responsibilities
Systems Developers are expected to develop best practices, refine operational procedures and constantly innovate proactively. You will continuously identify areas of growth within the existing frameworks, tools and processes to develop further technical mechanisms to reduce waste and continuously improve our testing and control systems.
Our ideal candidate is autonomous, detail oriented, possesses strong written and verbal communication skills and has experience working at scale. You will be part of all stages of the software and hardware development life-cycle: definition, planning activities, design, implementation and delivery. You will be expected to lead the design and development of core features, drive team discussions on system architecture and component design, and influence the technical strategy for the product as a whole.
A day in the life
You will get an opportunity to build products and services that ensure that customers around the world view our content in a consistent, uniform way regardless of device from the comfort of their living rooms. This includes working on custom Harness solutions that automate testing and control of AV devices via HDMI, IP, and other interfaces.
If your passion is to create first-class products and tools, you will get limitless opportunities to improve the customer-developer experience on a daily basis, collaborate on our technical strategy, work across multiple engineering teams, continuously experiment with new technologies and measure the outcomes of your work.
About the team
Our Living Room organisation currently deploys its platform to more than 2000+ devices, ranging from televisions to consoles, set-top boxes and streaming sticks. Our mission is to build the best infrastructure systems and testing tools to improve the SDLC for developers building applications on living room devices. Our space is challenging, and there are no ready blueprints. To deliver this mission our team are constantly inventing state-of-the-art solutions that are creative and scalable.
As part of the team, you will learn and leverage the full Prime Video technical stack. Our main goal is to improve the SDLC for developers creating applications on the living room platform. We are a diverse team, powered by a strong belief in an inclusive approach to building software. We welcome engineers of all backgrounds and are in continuous search for the brightest technical talent out there!
Basic Qualifications
- Programming experience with Python preferred, or at least 1 other modern language such as C++, C#, JavaScript, TypeScript and Rust
- Experience with Infrastructure as Code tooling (Ansible, CDK, Chef, etc)
- Experience working with data centre infrastructure, server hardware development and distributed systems
- Experience with networking and cloud systems for remote testing environments
- Linux experience provisioning, performance tuning and operating system fundamentals
Preferred Qualifications
- Bachelor's degree in Computer Science or equivalent
- Experience in Software Engineering, DevOps, or Systems Engineering capacity
- Experience integrating test systems with CI/CD pipelines (e.g., Jenkins, GitHub Actions)
- Knowledge of IT and AV standards, such as color spaces, codecs, container formats and HDMI/HDR/IP based streaming protocols
- Familiarity with AV utilities such as FFmpeg and GStreamer
- Contributions to open-source AV tools or protocol libraries
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr. Business Intelligence Engineer, Prime Video Store, EU TVOD

London, London Amazon

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Description
Come build the future of entertainment with us. Are you interested in helping the future of movies and television? Do you want to help the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
We are seeking a Sr. Business Intelligence Engineer (BIE) for our Prime Video Store business across Europe. As BIE you will work closely with our business and finance teams building statistical or machine learning models that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and reporting as well as generating actionable learnings for the team. Data-driven decision-making is at the core of Amazon's culture and this role will have a direct impact on the decisions and strategy of the Prime Video Store across multiple territories in Europe.
The role can be based in Munich or London.
Key job responsibilities
- Work with Marketing, Vendor Management, Content Acquisition Management and leadership to identify data needs and requirements
- Build mechanisms to surface knowledge and learnings about to the business
- Set up and maintain self-service infrastructure (e.g. dashboards) for the team in Tableau and other data tools
- Generate and present concrete and actionable insights and recommendations for leadership based on sound methodological analysis
- Proactively create new metrics that represent key inputs/outputs of the business
- Support automation processes across the team
- Work closely with finance team on regular analyses and reporting
Basic Qualifications
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
- Experience working directly with business stakeholders to translate between data and business needs
- Experience with SQL
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience in the data/BI space
Preferred Qualifications
- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Live Ops Support Engineer, Prime Video Playback Live Operations

London, London Amazon

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Description
Come build the future of entertainment with us. Are you interested in shaping the future of live events and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Key job responsibilities
- Deliver live sports and music events to a high standard globally
- Work with internal and external partners to perform pre-event checks and triage any audio/video or OTT issues.
- Own support activities for services and regularly work with development teams to establish and improve service support.
- Operate with limited guidance from management and drive issues to resolution.
- Aid in the development and testing of operational tools that improve efficiency through automation
- Contribute to the creation and improvement of support documentation.
- Assist in the training and development of new staff
- Create and interpret metrics that measure support success and service performance.
- You have a strong aptitude for trouble shooting and problem solving.
A day in the life
A typical day in the Amazon Video Operations Center (AVOC) begins with prepping and testing incoming feeds for live events that day - Events such as; Premier League football, Rugby, Music Concerts and much more!
During the event(s), playback is continuously monitored using automated alerts along with more traditional forms of broadcast monitoring! Should an issue arise Amazon has a highly skilled global team of engineers and developers whom our support engineers work with to quickly mitigate and resolve any issues, to prevent disruption to customers.
Post event, support engineers collate any relevant data points and communicate these out to stakeholders.
About the team
Our primary goal is to deliver a stellar viewing experience for our customers by broadcasting 'disruption-free' live events. When issues arise, we bias on the side of mitigation so that the customer experience can be restored quickly. These are live events.and speed matters!
In addition to executing live events on a daily basis, we also keep an eye on the future.
Execution - We are always looking ahead five quarters to ensure we have trained teams ready to operate all committed events. We regularly review our operations to identify opportunities to improve operator efficiency and performance.
Scale - Our vision involves transitioning to a "manage-by-exception" model which will increase capacity and operational excellence. We will rely on automation to reduce the number of manual tasks. Human intervention will only be required to address anomalies that cannot automatically be addressed.
Basic Qualifications
- Experience troubleshooting and debugging technical systems
- Experience in development or technical support
- knowledge of common streaming protocols and live OTT video delivery
Preferred Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs
- Experience of a live streaming or live production environment with exposure to video encoding, signal acquisition.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr. Data Engineer, Prime Video Growth and Commerce Analytics

London, London Amazon

Posted 1 day ago

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Job Description

Description
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime and non-prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
Key job responsibilities
As a Sr. Data Engineer, you will develop new data engineering patterns that leverage new cloud architectures, and will extend or migrate existing data pipelines to the architectures as needed. You will be responsible for designing and implementing the complex ETL pipelines in data warehouse platform and other BI solutions to support the rapidly growing and dynamic business demand for data, and use it to deliver the data as service which will have an immediate influence on day-to-day decision making at Prime Video. You will always be looking at ways to invent and simply our architecture there by reducing cost. You will also be responsible to make sure our data store is secure and compliant and will work with Privacy and compliance teams.
A day in the life
We are looking for a talented Data Engineer II to help build/enhance the global data platform that enhances the Commerce experience to ease discovery our content for our world audience (200+ countries.) In this role, you will own many large datasets, implementing new data pipelines that feed into or from critical data systems at Amazon. You will design, implement, and support new systems that ensure the quality of the data sets and work with our data scientists to make the data available for metrics, visualization, ad-hoc insights, and statistical modeling.
About the team
Prime Video's Growth and Commerce team leads acquisition and engagement analytics for all Prime Video Commerce experiences across mobile, living room and web. We own 50+ core metrics, 25+ Datasets used by entire Prime Video to drive key decisions and support multiple strategic company goals. As the dedicated analytics partner for the Commerce Product product org, we focus on scalable data foundations, causal attribution, and GenAI-powered insights to accelerate decision-making and customer impact.
Basic Qualifications
- 5+ years of data engineering experience
- Experience with SQL
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS
- Experience mentoring team members on best practices
Preferred Qualifications
- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
- Experience operating large data warehouses
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
 

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