31 Business Administration jobs in Hertfordshire

• Develop and implement robust operational strategies that support the company's overall business objectives.
• Oversee the day-to-day operations of key business functions, including client onboarding, support, risk, and compliance.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and service quality.
• Manage and develop a diverse team of operational professionals, fostering a culture of accountability and high performance.
• Ensure adherence to all regulatory requirements and industry best practices.
• Develop and manage operational budgets, identifying cost-saving opportunities.
• Oversee the implementation and management of technology solutions to support operational needs.
• Monitor key operational performance indicators (KPIs) and report on progress to senior management.
• Manage relationships with key external vendors and partners.
• Contribute to strategic planning and decision-making at the executive level.

• Extensive experience in a senior operations management role, preferably within the financial services or FinTech industry.
• Proven track record of successfully managing complex operational functions and driving significant improvements.
• Deep understanding of regulatory frameworks relevant to financial services (e.g., FCA, PRA).
• Exceptional leadership, team management, and mentoring skills.
• Strong strategic thinking, problem-solving, and decision-making abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Demonstrated experience in budget management and financial oversight.
• Proficiency in operational software and CRM systems.
• Master's degree in Business Administration, Finance, or a related field.
• Ability to operate effectively in a fast-paced, high-growth environment.

• Develop and implement strategic operational plans to support business objectives.
• Analyse existing business processes, identify inefficiencies, and recommend improvements.
• Lead and manage cross-functional projects from conception to completion.
• Oversee daily operations, ensuring maximum efficiency and productivity.
• Manage operational budgets, track expenses, and identify cost-saving opportunities.
• Develop and implement performance metrics and dashboards to monitor operational success.
• Ensure compliance with all relevant regulations and company policies.
• Lead and mentor a team of operations professionals.
• Collaborate with senior leadership to define and execute strategic initiatives.
• Drive continuous improvement initiatives across the organisation.

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• Significant experience in operations management, with a proven track record in a senior role.
• Demonstrable experience in process improvement, change management, and project management.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent leadership, communication, and interpersonal abilities.
• Proficiency in relevant business software and operational tools.
• Experience managing budgets and financial resources.
• Ability to work effectively in a hybrid model.
• Experience in the (Specify Industry - e.g., tech, finance, retail) sector is highly desirable.

Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency.

To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines.

We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure.

Flowdesk is scaling fast, and behind every world-class trading operation is a robust, intelligent internal platform. We’re hiring a Head of Internal Product to lead the design, delivery, and scale of our internal systems stack.

You will sit at the intersection of product management, automation, and operational infrastructure, owning a suite of proprietary internal platforms (known as Terminals) that power our compliance, trading operations, and communication flows. You’ll manage and grow the Delta team (currently consisting of automation & low-code engineers), translating complex operational needs into scalable, secure, and high-utility tooling.

This is a strategic operating role, not an engineering role. We’re looking for a systems thinker with strong product instincts and hands-on execution capability (automation flows, AI agents, internal tools). You’ll partner with Engineering, Compliance, Legal, and Infrastructure teams, and play a central role in shaping the internal OS of Flowdesk.

Strategic & Product Leadership

• Own the long-term product roadmap for internal systems, aligned with operational priorities and regulatory requirements.
• Translate operational pain points into structured, scalable internal tools, prioritizing reliability, auditability, and user experience.
• Ensure each tool built serves a clear purpose, reduces friction, and supports scale, no vanity products.
• Lead cross-functional initiatives with Engineering, Compliance, Legal, and Finance to ship secure, compliant, and maintainable internal infrastructure.
  
  

System Ownership - Internal Terminals

Own the development and delivery of a growing suite of internal tools, currently including (but not limited to)

• Compliance Terminal > A coherent and scalable ecosystem of tools spanning the full lifecycle of compliance operations like onboarding (KYC/KYB), screening (WorldCheck, adverse media), pre- and post-trade monitoring (SARs, AML, Trade Surveillance), and regulatory obligations (Travel Rule, record-keeping). Most components are already in place (except for Travel Rule transmission and Trade Surveillance) but the challenge now is to streamline, automate, and synchronize these systems into a robust, auditable, and high-performance compliance framework. The objective is to reinforce our regulatory posture while reducing operational overhead through clean processes and smart automation.
• Middle Office Terminal > Flowdesk’s central platform to manage digital assets, transactions, and operational flows at scale. Already in production with wallet orchestration, Fireblocks workflows (and Haruko integration upcoming), and exchange connectivity, this terminal will evolve to support our full exchange management lifecycle, from onboarding to trading operations and treasury functions. The goal is to deliver seamless control and visibility across Flowdesk’s multi-exchange footprint.
• Telegram Terminal > Already in production (V0), Scales client comms. Manages access rights, message logging, group ownership, and communication flows across +500 Telegram groups and +10,000 participants.
• AI Terminal > A secured, self-hosted LLM platform (Open Web UI) enabling deep search and operational assistance. Objective is to build AI agents for internal use (screening, ops, terminal-specific agents).

These tools already exist or are being built. The scope will grow and the expectation is that the Head of Internal Product expected will proactively define new tooling needs and lead product delivery end to end.

Team Management & Scale

• Lead the Delta team (2 FTEs by August 2025, with plans to grow).
• Recruit, mentor, and structure a team of automation engineers, product owners, and internal devs.
• Manage an international team (France-based today).
• Drive a delivery culture, build fast, document well, iterate clean.

Technical & Operational Excellence

• Ensure tools are secure, maintainable, and built to scale.
• Lead the implementation of smart automations across business lines (Workato, Retool, etc.).
• Bridge technical execution with business ownership — be responsible for why we build and how it impacts Flowdesk’s scale.
• Work closely with Infra, Cybersecurity, and Engineering teams to meet compliance and resilience standards.

Requirements

You’re a builder. A systems thinker. A leader with product sensitivity and operational intuition.

Must-Haves

• 5+ years in product ops, internal tooling, or business automation roles.
• Proven experience leading internal platforms in a financial regulated environment (finance, fintech, crypto, trading).
• Product DNA, not project/IT Proven track record in building and scaling internal products  (not just automation projects, tooling ownership, or consulting iterations).
• Regulated / high-stakes environment Experience shipping and maintaining internal platforms in fintech, trading, SaaS or similarly regulated/complex environments.
• Cross-functional leadership Ability to partner and hold the room with Compliance, Legal, Engineering, and Ops, not just deliver tech.
• Automation & internal tooling stack Hands-on knowledge of Retool, Workato, Make.com  or equivalent, with delivery at scale, not PoCs.
• Team management Has already managed technical profiles (product owners, automation/low-code engineers, internal devs).

Nice-to-Haves

• Familiarity with crypto operations and tooling (Fireblocks, Haruko, Elliptic, centralized & decentralized exchanges).
• Experience with secure LLMs, internal AI agents, or knowledge management product.
• Experience deploying and scaling Atlassian stack (Jira/Confluence) in a growing company.

Company Culture and Values

At Flowdesk, our culture drives our success. Here’s how we live it

Ambition,  We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals.

Ownership,  If you believe in something, own it, make it happen, or at least learn from it.

Humility,  The final result is a puzzle built by everyone’s efforts, not one person takes all the credit.

Collaboration,  While speed matters, we believe in waiting for others to move forward together. That’s how we achieve success as a team.

Benefits

• International environment (English is the main language)
• 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans)
• Team events and offsites

The base salary range for this role is between $175,000 - $225,000 in the State of New York. This range is not inclusive of our discretionary bonus.

When determining a candidate’s compensation, we consider a number of factors including expertise, experience, job scope, and current market data. At Flowdesk, final offers are carefully determined to recognize the value and impact you bring.

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR Call
2. Technical Interview with the Head of Business Ops
3. Interview with the Chief of Staff to the COO
4. Founder Interview with the Co-Founder & COO
5. Wrap-up Interview at the NYC office with the CEO US

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

The Faculty of Arts & Humanities is looking to appoint an outstanding candidate with experience of business operations administration to this varied and rewarding role, part of a small and collaborative team within a wider and diverse professional services team supporting the academic departments in Arts: Culture, Media & Creative Industries, Digital Humanities, Film Studies and Music. As these departments offer some practice modules, the post holder will be occasionally called upon supporting the loaning and booking of specialist equipment and rooms.

King’s College London considers the professional and personal development of our staff a priority and we offer an inspiring range of opportunities for training and career progression. Our Organisational Development team provide in-house and bespoke training.

The successful applicant will report to the Business Operations Manager and will work closely with them, the Senior Business Operations Officers, wider Business Operations team and the relevant central University services to support operations within the Humanities departments and the Faculty.

The Business Operations Officer plays a key part in the following day-to-day operations: finance and resource administration, procurement, human resources, estates and space, health and safety, and other projects around space provision, etc.  The role also provides a high level of customer service support in collaboration with key stakeholders in the Faculty and central service teams, including dealing efficiently with communications and correspondence in a timely manner.

The successful applicant will be a proactive person with excellent interpersonal skills and the ability to build good working relationships with colleagues across the College and externally. They will be highly organised and numerate, with strong written and verbal communication skills, experience of working on improvement initiatives, strong collaborative team working skills, and a proactive and positive can-do attitude. 

This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely (please note some flexibility will be required as for the days in Campus, dictated by business needs).

Please note that this role is not solely desk-based and will involve regular movement around campus to monitor spaces and support activities across nine separate buildings on the same campus.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1.  Excellent interpersonal and customer service skills, able to interact with a wide variety of people in a professional and assured manner, . with excellent communication skills including appropriate use of English in formal documents, professional emails and writing for the web 
2. Confident and competent IT skills, including the use of electronic resources, MS Office applications, databases, internet, etc. and an interest in expanding and improving these. 
3. Capacity to work independently and proactively, within managerial direction and to react positively to constructive feedback   
4. Highly organised and able to balance competing priorities under pressure whilst maintaining excellent attention to detail   
5. Able to contribute effectively to a team and form good working relationships with teaching and professional services staff at all levels 
6. Experience of financial administrative processes (eg: raising purchase orders, invoicing, reconciliation, payments), with strong numeracy and data analysis skills, demonstrating accuracy and a high degree of attention to detail.

Desirable criteria

1. Experience of supporting committees 
2. Demonstrable commitment to continuous improvement, reviewing processes and propose improvements, with an ability to identify and address potential operational problems/inefficiencies. 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We are looking for an enthusiastic Assistant Business Operations Officer to join our PET imaging team at King’s College London (KCL) & Guy’s and St Thomas’ (GSTT) PET Centre.  

The PET Centre is part of both King's College London's School of Biomedical Engineering & Imaging Sciences in the Faculty of Life Sciences and Medicine, and Guy's & St Thomas' NHS Foundation Trust.

We run a clinical PET service in parallel with an extensive programme of clinical research. Facilities currently include 2 cyclotrons, radiochemistry labs, 3 PET-CT scanners and a PET-MR scanner. 

The Assistant Business Operations Officer is a key member of the PET administrative team responsible for the provision of clerical administrative support in all aspects of the PET Centre's activities including receptionist duties.  This will cover both St Thomas’ Hospital and Guy’s Cancer Centre and will include clinical, research and radiochemistry service provision and will be working under the direction of the PET Senior Business Operations Officer.   

The post holder will assist with maintaining departmental records in an organised and accessible manner in addition to preparing patients records for filing and scanning.  They will also contribute to general clerical activities including processing patient appointment letters, collating scanning lists in addition to calling and communicating PET protocol to patients before the scan appointment.

The position involves a high level of patient contact both face to face and by telephone and requires well developed, verbal, organisational, computing skills and accuracy. The post holder must be able to remain calm and project a welcoming and friendly manner recognising that patients may be nervous and under stress when they are contacted or attend for scan appointments.

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract (full time attendance on site is required)

Raft is the intelligent logistics platform rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based AI company with a global footprint, Raft automates freight operations so that supply chains run faster, more accurately, and with less friction.

We’re backed by some of the world’s best investors in Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). As we will up to our next fundraise,, we’re scaling quickly and building a robust compliance and business operations foundation is critical to our success.

We’re looking for a Compliance & Business Operations Manager to join us on a 12-month contract. You’ll work directly with our General Counsel, and partner with the Chief of Staff and Chief People Officer, to drive strategic compliance initiatives and manage key operational applications.

This is not a back-office role, it’s a chance to influence how Raft manages risk, builds customer trust, and scales globally. You’ll have exposure to executive leadership, take ownership of high-impact projects, and help define how a fast-growth AI scale-up operates.

Strategic Compliance Initiatives

• Lead the rollout of Raft’s compliance programs across data privacy, artificial intelligence, and information security.
• Maintain a robust maintenance approach to ISO27001:2022, ensuring successful audits, customer enquiries and strong procurement processes.
• Develop internal policies and procedures, maintain compliance records, and deliver staff training.

Business & Legal Tech Operations

• Own and optimise our legal and compliance tech stack: contract lifecycle management (CLM), CRM, sanctions tools, and ISMS applications.
• Maintain accurate data, ensure due process, and deliver user support in collaboration with our Sales Ops team.
• Improve system efficiency, adoption, and reporting to enable smarter decision-making.

Impact & Ownership

• Partner with the Compliance Committee and executive leadership to shape Raft’s compliance and operational frameworks.
• Deliver high-impact projects quickly with complete ownership and responsibility.
• Ensure our compliance and application operations scale alongside our global growth.

Requirements

• Bachelor’s or Master’s degree in Law, Business, Economics, or related field (advanced degree a plus, not required).

• Experience in information security, data privacy, operational compliance, legal/tech ops, or business operations within a fast-paced SaaS or scale-up environment.
• High levels of proactivity paired with strong project management and problem-solving skills . You should have the ability to juggle multiple priorities and deliver outcomes.
• Comfortable working across compliance and tech tools, with a sharp eye for detail and process optimisation.
• Excellent communicator and relationship-builder, able to work across all levels of the organisation.
• Entrepreneurial mindset: high energy, pragmatic, and willing to roll up your sleeves in a dynamic scale-up.
  
  

• Work on high-impact, strategic projects with visibility at the very top of the company.
• Get inside-track experience of how a high-growth AI scale-up is run.
• Join an ambitious, diverse, and international team tackling some of the most complex challenges in global trade.