21 Business Administration jobs in Hertfordshire
Director, Business Administration - Supplier Management
Greater London, London
Mastercard
Posted 9 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Administration - Supplier Management
OVERVIEW
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
ROLE
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
- Ensuring the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
- Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
- Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
- Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
- Lead on establishing and maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
- Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
- Establish a more involved/proactive stance within the relationships of our Critical and Key suppliers to ensure the multi-level governance framework is fully embedded and adopted on an ongoing basis.
- Work with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution.
- Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
- Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
- Implement and manage growing industry requirements from customers and regulators
- Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
- Take lead on Intercompany Relationship Management and Intercompany Agreements
- Manage the delivery against our Operational Resilience and O&TPRM Commitments.
- Manage and improve the risk and control maturity of the function.
- Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
- Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
ALL ABOUT YOU
Essential
- Knowledge of Sourcing and Supply Chain principles
- Ability to organize, manage and work effectively to accomplish multiple high priority tasks
- Stakeholder management - experience facilitating communication/mitigations both internally to stakeholders and externally with suppliers
- Experience designing and implementing a programme, and then performing the assurance
- Industry expertise on UK regulatory requirements
- Experience of 3rd parties and associated management frameworks
- Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing
- Strong stakeholder management skills
- Strong analysis, initiative and problem-solving skills
- Teamwork and coaching
- High degree of self-organisation
- Strong analytical skills
Desirable
- Understanding of Vocalink process and systems (e.g. purchasing, recruitment, onboarding, organisational governance)
- Experience in the Payments Industry and some understanding of one or more payments systems e.g. BACS, LINK, FPS, ICS, IPS
- Experience of 3rd parties and associated management frameworks
- Ability to identify inefficient processes and propose enhancements
- Ability to support customer and regulatory-facing requirements
- Business process mapping experience and understands its importance to process excellence
Key Competencies
The typical competencies we look for at VLL include:
- Organisation & Strategic Planning - Shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. Ensure a strategic vision allows for the growth of a sustainable programme
- Ability to drive positive and impactful change - integration of the various aspects of this programme will require 'buy-in' from stakeholders
- Communication - the ability to communicate organisational initiatives, issues, and resolution plans within several cross-functional teams.
- Leadership - Displays positive and appropriate interpersonal skills providing a shared vision for team, influencing and motivating them to achieve relevant goals, even when not having direct "line management" responsibility.
- Customer focus - Takes time to fully understand customer needs or requirements and follows through actions to the end result. Constantly checks others needs or requirements and puts themselves out to achieve customer needs
- Attitude & Personal Motivation - Highly motivated and committed to the job and the Company. Positively influences others and consistently generates new ideas for improvement in own area.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Administration - Supplier Management
OVERVIEW
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
ROLE
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
- Ensuring the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
- Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
- Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
- Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
- Lead on establishing and maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
- Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
- Establish a more involved/proactive stance within the relationships of our Critical and Key suppliers to ensure the multi-level governance framework is fully embedded and adopted on an ongoing basis.
- Work with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution.
- Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
- Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
- Implement and manage growing industry requirements from customers and regulators
- Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
- Take lead on Intercompany Relationship Management and Intercompany Agreements
- Manage the delivery against our Operational Resilience and O&TPRM Commitments.
- Manage and improve the risk and control maturity of the function.
- Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
- Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
ALL ABOUT YOU
Essential
- Knowledge of Sourcing and Supply Chain principles
- Ability to organize, manage and work effectively to accomplish multiple high priority tasks
- Stakeholder management - experience facilitating communication/mitigations both internally to stakeholders and externally with suppliers
- Experience designing and implementing a programme, and then performing the assurance
- Industry expertise on UK regulatory requirements
- Experience of 3rd parties and associated management frameworks
- Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing
- Strong stakeholder management skills
- Strong analysis, initiative and problem-solving skills
- Teamwork and coaching
- High degree of self-organisation
- Strong analytical skills
Desirable
- Understanding of Vocalink process and systems (e.g. purchasing, recruitment, onboarding, organisational governance)
- Experience in the Payments Industry and some understanding of one or more payments systems e.g. BACS, LINK, FPS, ICS, IPS
- Experience of 3rd parties and associated management frameworks
- Ability to identify inefficient processes and propose enhancements
- Ability to support customer and regulatory-facing requirements
- Business process mapping experience and understands its importance to process excellence
Key Competencies
The typical competencies we look for at VLL include:
- Organisation & Strategic Planning - Shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. Ensure a strategic vision allows for the growth of a sustainable programme
- Ability to drive positive and impactful change - integration of the various aspects of this programme will require 'buy-in' from stakeholders
- Communication - the ability to communicate organisational initiatives, issues, and resolution plans within several cross-functional teams.
- Leadership - Displays positive and appropriate interpersonal skills providing a shared vision for team, influencing and motivating them to achieve relevant goals, even when not having direct "line management" responsibility.
- Customer focus - Takes time to fully understand customer needs or requirements and follows through actions to the end result. Constantly checks others needs or requirements and puts themselves out to achieve customer needs
- Attitude & Personal Motivation - Highly motivated and committed to the job and the Company. Positively influences others and consistently generates new ideas for improvement in own area.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Business / Operations Analyst - Supply Chain Compliance
London, London
Principle
Posted today
Job Viewed
Job Description
Business / Operations Analyst - Supply Chain Compliance (Contract | London Hybrid | PAYE)
Join a fast-paced compliance and ops team supporting global supply chain functions. This is a 6-month contract (with likely extension) based in London - hybrid, Tues to Thurs onsite.
You'll analyse usage and asset data, update SOPs, support daily operations, and streamline business processes. It's a split between project work (70%) and operations (30%)-ideal for someone structured, data-friendly, and proactive.
What's in it for you?
- Annual Salary up to £54,000 doe
- 6 months contract - inside IR35 - PAYE - paid weekly
- Hybrid - 3 days onsite - Central London
Why this role:
- Get stuck into end-to-end projects at scale
- Work with cross-regional teams in a global tech environment
- No micromanagement - just support and ownership
You'll need:
- 2-4 years' experience in operations, compliance, or process analysis as a Business / Operations Analyst
- Excel skills (pivot tables, data manipulation)
- Experience documenting workflows, process maps, or SOPs
- Confident communicator who enjoys solving operational puzzles
- Bonus: exposure to SQL or Tableau
Hit apply or drop a message if you like the sound of it. Open minds welcome.
This advertiser has chosen not to accept applicants from your region.
1
Senior Manager-Compliance - ECMX Business Operations Hub
London, London
American Express
Posted 9 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation & execution; and developing best-in-class products & processes which modernize the end-to-end marketing ecosystem. The ECMX Business Operations Hub is a newly formed team which will centralize the management, guidance, and governance of ECMX-required activities in support of core operational risk and control initiatives such as Project Guardian, Risk Control Self-Assessment (RCSA), Offers, Benefits & Rewards (OBR), internal and external audit engagements and issues management. The team will work closely with Control Management, the 2nd line of defense, Audit, and Regulatory exam managers to represent ECMX and coordinate the efforts of ECMX process and product owners to enhance the operational risk framework.
**How will you make an impact in this role?**
Responsibilities:
+ Act as a central hub for risk management activities, supporting subject matter experts across each of the ECMX VP teams
+ Enable, provide guidance, and support the management of key strategic risk and control objectives in partnership with Control Management.
+ Manage Business Unit activities of the Risk and Control Self-Assessment (RCSA) process to help ensure consistency and accuracy
+ Act as a central point of contact for internal and external exam management activities, supporting the ECMX product and operational teams in assigning and preparing responses to audit requests, drafting audit reports and completing action plans against findings.
+ Provide strategic direction to senior management on process risk issues and mitigation strategies
+ Support the design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations
+ Foster a culture of risk awareness and ongoing improvement within ECMX
+ Facilitate the understanding and use of the risk governance framework through regular communication
+ Enable and monitor the integration of changes in the Operational Risk framework
+ Be a key leader for sharing insights, better practices, themes, etc. across ECMX
**Minimum Qualifications**
+ Experience with operational risk management lifecycle / control management activities
+ Proven experience in process improvement, operational excellence, or related field
+ Excellent project management, communication, and interpersonal skills, with an ability to interact and influence across all levels of the organization
+ Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required
+ Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability
+ Outstanding problem-solving and analytical skills, with strong learning agility and willingness to embrace and lead through change
+ Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly changing environments
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Compliance
**Primary Location:** United Kingdom-East Sussex-Brighton
**Other Locations:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25013473
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation & execution; and developing best-in-class products & processes which modernize the end-to-end marketing ecosystem. The ECMX Business Operations Hub is a newly formed team which will centralize the management, guidance, and governance of ECMX-required activities in support of core operational risk and control initiatives such as Project Guardian, Risk Control Self-Assessment (RCSA), Offers, Benefits & Rewards (OBR), internal and external audit engagements and issues management. The team will work closely with Control Management, the 2nd line of defense, Audit, and Regulatory exam managers to represent ECMX and coordinate the efforts of ECMX process and product owners to enhance the operational risk framework.
**How will you make an impact in this role?**
Responsibilities:
+ Act as a central hub for risk management activities, supporting subject matter experts across each of the ECMX VP teams
+ Enable, provide guidance, and support the management of key strategic risk and control objectives in partnership with Control Management.
+ Manage Business Unit activities of the Risk and Control Self-Assessment (RCSA) process to help ensure consistency and accuracy
+ Act as a central point of contact for internal and external exam management activities, supporting the ECMX product and operational teams in assigning and preparing responses to audit requests, drafting audit reports and completing action plans against findings.
+ Provide strategic direction to senior management on process risk issues and mitigation strategies
+ Support the design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations
+ Foster a culture of risk awareness and ongoing improvement within ECMX
+ Facilitate the understanding and use of the risk governance framework through regular communication
+ Enable and monitor the integration of changes in the Operational Risk framework
+ Be a key leader for sharing insights, better practices, themes, etc. across ECMX
**Minimum Qualifications**
+ Experience with operational risk management lifecycle / control management activities
+ Proven experience in process improvement, operational excellence, or related field
+ Excellent project management, communication, and interpersonal skills, with an ability to interact and influence across all levels of the organization
+ Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required
+ Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability
+ Outstanding problem-solving and analytical skills, with strong learning agility and willingness to embrace and lead through change
+ Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly changing environments
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Compliance
**Primary Location:** United Kingdom-East Sussex-Brighton
**Other Locations:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25013473
This advertiser has chosen not to accept applicants from your region.
2
Business Operations Lead, UK Public Sector, OPERATIONS - Public Sector
London, London
Amazon
Posted 9 days ago
Job Viewed
Job Description
Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
3
Real Estate and Facilities, Business Operations Manager, GREF - Regional Portfolio Management (R...
London, London
Amazon
Posted 4 days ago
Job Viewed
Job Description
Description
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon's corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Director's and their team's by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
- Steward the annual planning process, forums and commitment establishment.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
- Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
- Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
Basic Qualifications
- Bachelor's degree in Business Management, Project Management, Finance or Engineering.
- Significant professional experience in program or project management working in real estate, facilities management, or space planning.
- Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
- Experience in the areas of implementation, information, and service provider relationships.
- Excellent communication (verbal and written) and interpersonal skills.
- Excellent analytics and data management skills.
- A proven ability to influence and collaborate across groups and build remote teams.
- Be self-motivated and directed and require minimal supervision.
- Project management, organizational and entrepreneurial skills.
- Proven analytical experience.
- Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon's corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Director's and their team's by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
- Steward the annual planning process, forums and commitment establishment.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
- Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
- Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
Basic Qualifications
- Bachelor's degree in Business Management, Project Management, Finance or Engineering.
- Significant professional experience in program or project management working in real estate, facilities management, or space planning.
- Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
- Experience in the areas of implementation, information, and service provider relationships.
- Excellent communication (verbal and written) and interpersonal skills.
- Excellent analytics and data management skills.
- A proven ability to influence and collaborate across groups and build remote teams.
- Be self-motivated and directed and require minimal supervision.
- Project management, organizational and entrepreneurial skills.
- Proven analytical experience.
- Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
4
Vice President, Business Analyst (Operations - Markets and Securities)
London, London
MUFG
Posted 9 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, MUFG Bank, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
The EMEA Operations department supports MUFG's core products and services including Banking (commercial/retail-based payments, loans, derivatives, trade finance) and Securities (Derivatives, FX, Fixed Income, Equity etc). The role of Operations is to manage the interaction between Operations and MUFG's internal clients (Front Office, Trading Desks etc) and has close ties with other support areas such as , Legal, Compliance, Risk etc
**NUMBER OF DIRECT REPORTS**
**MAIN PURPOSE OF THE ROLE**
The main purpose of the role is to lead requirements definition for MSOS change deliveries across all covered products. SME knowledge will be used to propose and execute process efficiency leveraging metrics to help identify opportunities with strong business cases.
Operational process re-design will also be required in the role to ensure optimal control standards across products and processes supported.
Adapting to Industry change is required in the role - both scoping to determine cross functional impact as well as defining Operations specific requirements to successfully implement.
In the role the individual will be responsible for providing support to multiple trading desks when supporting post execution tasks in a change capacity. The role will need to manage multiple currencies, market locations, and controls within a change environment.
The role requires strong understanding of Fixed Income, Equity, and Secured Financing trade flow and support activities including payment processing, collateral management, securities settlements, and asset servicing in order to support system enhancements, industry change initiatives, and efficiency improvements.
The role requires active management and understanding of the day-to-day processes, interactions and relationships managed by the wider Operations team, with the provision of continuous development ideas and improvements.
A detailed understanding of the front to back process is essential to ensure change driven by both internal and external stakeholders is understood and appropriately addressed in line with functional control standards.
**KEY RESPONSIBILITIES**
+ Supporting the business to gather formal Business Requirements and input into the Technical design documents.
+ Supporting the business to review and provide input into As-is and To-Be workflows.
+ Performing GAP analysis between current state and proposed state solutions.
+ Formulating testing approaches and support writing of test plans
+ Completing project/work-stream status reports.
+ General ad-hoc support for any new requirements or issues related to the project.
+ Ability to deal with trade lifecycle queries
+ Problem solving of issues as they occur throughout the project lifecycle.
+ Contribute to the development and implementation of the relevant Business' expansion strategy.
+ Review bespoke Business requirements to ensure Operation delivery in partnership with Processing teams, accuracy and to confirm compliance with bank policy and market requirements.
+ Support documentation requirements throughout the project lifecycle and draft various requirement documents where required ensuring content is fit for purpose and thorough so that project scope is assessed in an appropriate manner.
+ Draft clear, concise, and complete PowerPoint decks and other presentation materials used to update senior management and key stakeholders throughout the project lifecycle.
+ Liaise with third party vendors where required to analyse proposed solutions to process changes to ensure business requirements are addressed adequately.
+ Prioritize the pipeline in a manner that is deliverable for Operations and is commercially beneficial for the organization
+ Collaborate with internal stakeholders to maintain and improve service levels and deliver first class client experience ensuring effective inter-departmental collaboration
+ Drive and implement efficiency improvements and new business initiatives
+ Act as an escalation point of contact for internal and external technical queries and client related issues, liaising with other stakeholders to seek resolution and/or to further escalate as required
+ Understand and influence in the wider market / industry environment and actively participate in working groups where required to
+ Review and present management information, reporting, monthly and periodical submissions to Business/Branch recipients as required
+ Use data analytics and trend analysis to drive short term tactical as well as strategic change for MUSE
+ Actively manage and build relationships with the Front Office and other key business partners across the firm.
+ Carry out management responsibilities (where applicable) in accordance with the Company's policies and procedures ensuring that all staff are fully trained and understand what is required of them in order to do their jobs effectively. This includes, but is not necessarily limited to, the following: providing job descriptions and setting objectives/personal development plans for, and performing performance appraisals of, staff at least twice a year, handling appropriately any grievance or disciplinary issues, liaising with the Human Resources Department where appropriate.
**WORK EXPERIENCE**
+ Business analysis experience working for a top tier bank.
+ Excellent knowledge and experience of OPS functions/workflows.
+ Good knowledge across most asset classes, in particular Fixed Income, Equity and Derviative products.
+ A good understanding of Ops processes and system feed changes with external providers for the above product set.
+ Ability to resolve issues during delivery, being able to explain these to stakeholders and to Technology delivery teams.
+ Ability and experience of working under pressure - both autonomously and within a team.
+ Ability to liaise with business and IT stakeholders at all levels of the organisation.
+ Solid communication skills - both written and oral.
+ Ideally, good knowledge of the Murex & Gloss platforms.
+ A good understanding of Vanilla Interest Rate products
+ A strong delivery track record and someone who can really take ownership of managing Operations related tasks
+ A good understanding of the software development lifecycle
+ Experience in management of back office functions or similar roles.
+ Strong understanding of securities products and back office responsibilities.
+ Coordination and delivery of strategic projects for the department with management of complex requirements and process implementation.
+ Experience in stakeholder management, building positive relationships, and making decisions with positive impact on teams managed.
+ Strong track record or delivering strategic initiatives and creating efficiencies.
+ Experience of implementing and improving the operational control environment.
**SKILLS AND EXPERIENCE**
+ Strong Microsoft skills i.e. Word and Excel
+ Strong communication skills, written, oral and listening
+ Strong stakeholder management techniques
+ Excellent understanding of Operational Risk and Control.
+ Strong understanding of the trade lifecycle management of various products and associated risks
+ Good working knowledge of the regulatory environment and upcoming changes
+ Understand the cash flows and dynamics of a banking business such as funding requirements and their importance
+ Understand the key elements of the front to back process flow including other infrastructure groups i.e. Market Risk, Credit Risk, Finance, Product Control, Legal, Compliance, etc.
**PERSONAL REQUIREMENTS**
+ Ability to work autonomously and initiate and prioritize own work
+ Ability to work with teams of project managers
+ Solid judgment, strong negotiating skills, and a practical approach to implementation - including knowledge of Bank systems.
+ A strategic approach, with the ability to articulate and implement vision/strategy. Leadership qualities and ability to inspire and ignite change.
+ Excellent interpersonal and communication skills with proven ability to influence decision-making process and build consensus. Ability to demonstrate strong and independent decision-making skills
+ Effective conflict management with ability to de-escalate disagreements and orchestrate resolutions
+ Proven ability to develop and promote talent and bolster the abilities of team members through feedback and guidance
+ Exceptional accuracy and attention to detail.
+ Results driven, with a strong sense of accountability.
+ Work experience in the Securities Industry, preferably in a similar role
+ Proactive and self-starting individual with high levels of ownership
+ Strong analytical skills
+ Hands on with the ability to work autonomously but also dig into details gaining system access to perform thorough analysis
+ Proven ability to organise and prioritise own workload and drive results
+ The ability to demonstrate strong decision making skills/sound judgements
+ Proactive and self-starting individual with high levels of ownership
+ Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions
+ Strong interpersonal skills together with the ability to influence others and make decisions
+ Strong problem solving skills with a logical approach
+ The ability to collaborate and partner across the firm
+ High attention to detail
+ Ability to operate well under pressure, with urgency and prioritise work deliverables accordingly.
+ Ability to collaborate and partner across the firm.
+ Strong numerical problem-solving skills with a structured and logical approach to addressing business problems.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, MUFG Bank, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
The EMEA Operations department supports MUFG's core products and services including Banking (commercial/retail-based payments, loans, derivatives, trade finance) and Securities (Derivatives, FX, Fixed Income, Equity etc). The role of Operations is to manage the interaction between Operations and MUFG's internal clients (Front Office, Trading Desks etc) and has close ties with other support areas such as , Legal, Compliance, Risk etc
**NUMBER OF DIRECT REPORTS**
**MAIN PURPOSE OF THE ROLE**
The main purpose of the role is to lead requirements definition for MSOS change deliveries across all covered products. SME knowledge will be used to propose and execute process efficiency leveraging metrics to help identify opportunities with strong business cases.
Operational process re-design will also be required in the role to ensure optimal control standards across products and processes supported.
Adapting to Industry change is required in the role - both scoping to determine cross functional impact as well as defining Operations specific requirements to successfully implement.
In the role the individual will be responsible for providing support to multiple trading desks when supporting post execution tasks in a change capacity. The role will need to manage multiple currencies, market locations, and controls within a change environment.
The role requires strong understanding of Fixed Income, Equity, and Secured Financing trade flow and support activities including payment processing, collateral management, securities settlements, and asset servicing in order to support system enhancements, industry change initiatives, and efficiency improvements.
The role requires active management and understanding of the day-to-day processes, interactions and relationships managed by the wider Operations team, with the provision of continuous development ideas and improvements.
A detailed understanding of the front to back process is essential to ensure change driven by both internal and external stakeholders is understood and appropriately addressed in line with functional control standards.
**KEY RESPONSIBILITIES**
+ Supporting the business to gather formal Business Requirements and input into the Technical design documents.
+ Supporting the business to review and provide input into As-is and To-Be workflows.
+ Performing GAP analysis between current state and proposed state solutions.
+ Formulating testing approaches and support writing of test plans
+ Completing project/work-stream status reports.
+ General ad-hoc support for any new requirements or issues related to the project.
+ Ability to deal with trade lifecycle queries
+ Problem solving of issues as they occur throughout the project lifecycle.
+ Contribute to the development and implementation of the relevant Business' expansion strategy.
+ Review bespoke Business requirements to ensure Operation delivery in partnership with Processing teams, accuracy and to confirm compliance with bank policy and market requirements.
+ Support documentation requirements throughout the project lifecycle and draft various requirement documents where required ensuring content is fit for purpose and thorough so that project scope is assessed in an appropriate manner.
+ Draft clear, concise, and complete PowerPoint decks and other presentation materials used to update senior management and key stakeholders throughout the project lifecycle.
+ Liaise with third party vendors where required to analyse proposed solutions to process changes to ensure business requirements are addressed adequately.
+ Prioritize the pipeline in a manner that is deliverable for Operations and is commercially beneficial for the organization
+ Collaborate with internal stakeholders to maintain and improve service levels and deliver first class client experience ensuring effective inter-departmental collaboration
+ Drive and implement efficiency improvements and new business initiatives
+ Act as an escalation point of contact for internal and external technical queries and client related issues, liaising with other stakeholders to seek resolution and/or to further escalate as required
+ Understand and influence in the wider market / industry environment and actively participate in working groups where required to
+ Review and present management information, reporting, monthly and periodical submissions to Business/Branch recipients as required
+ Use data analytics and trend analysis to drive short term tactical as well as strategic change for MUSE
+ Actively manage and build relationships with the Front Office and other key business partners across the firm.
+ Carry out management responsibilities (where applicable) in accordance with the Company's policies and procedures ensuring that all staff are fully trained and understand what is required of them in order to do their jobs effectively. This includes, but is not necessarily limited to, the following: providing job descriptions and setting objectives/personal development plans for, and performing performance appraisals of, staff at least twice a year, handling appropriately any grievance or disciplinary issues, liaising with the Human Resources Department where appropriate.
**WORK EXPERIENCE**
+ Business analysis experience working for a top tier bank.
+ Excellent knowledge and experience of OPS functions/workflows.
+ Good knowledge across most asset classes, in particular Fixed Income, Equity and Derviative products.
+ A good understanding of Ops processes and system feed changes with external providers for the above product set.
+ Ability to resolve issues during delivery, being able to explain these to stakeholders and to Technology delivery teams.
+ Ability and experience of working under pressure - both autonomously and within a team.
+ Ability to liaise with business and IT stakeholders at all levels of the organisation.
+ Solid communication skills - both written and oral.
+ Ideally, good knowledge of the Murex & Gloss platforms.
+ A good understanding of Vanilla Interest Rate products
+ A strong delivery track record and someone who can really take ownership of managing Operations related tasks
+ A good understanding of the software development lifecycle
+ Experience in management of back office functions or similar roles.
+ Strong understanding of securities products and back office responsibilities.
+ Coordination and delivery of strategic projects for the department with management of complex requirements and process implementation.
+ Experience in stakeholder management, building positive relationships, and making decisions with positive impact on teams managed.
+ Strong track record or delivering strategic initiatives and creating efficiencies.
+ Experience of implementing and improving the operational control environment.
**SKILLS AND EXPERIENCE**
+ Strong Microsoft skills i.e. Word and Excel
+ Strong communication skills, written, oral and listening
+ Strong stakeholder management techniques
+ Excellent understanding of Operational Risk and Control.
+ Strong understanding of the trade lifecycle management of various products and associated risks
+ Good working knowledge of the regulatory environment and upcoming changes
+ Understand the cash flows and dynamics of a banking business such as funding requirements and their importance
+ Understand the key elements of the front to back process flow including other infrastructure groups i.e. Market Risk, Credit Risk, Finance, Product Control, Legal, Compliance, etc.
**PERSONAL REQUIREMENTS**
+ Ability to work autonomously and initiate and prioritize own work
+ Ability to work with teams of project managers
+ Solid judgment, strong negotiating skills, and a practical approach to implementation - including knowledge of Bank systems.
+ A strategic approach, with the ability to articulate and implement vision/strategy. Leadership qualities and ability to inspire and ignite change.
+ Excellent interpersonal and communication skills with proven ability to influence decision-making process and build consensus. Ability to demonstrate strong and independent decision-making skills
+ Effective conflict management with ability to de-escalate disagreements and orchestrate resolutions
+ Proven ability to develop and promote talent and bolster the abilities of team members through feedback and guidance
+ Exceptional accuracy and attention to detail.
+ Results driven, with a strong sense of accountability.
+ Work experience in the Securities Industry, preferably in a similar role
+ Proactive and self-starting individual with high levels of ownership
+ Strong analytical skills
+ Hands on with the ability to work autonomously but also dig into details gaining system access to perform thorough analysis
+ Proven ability to organise and prioritise own workload and drive results
+ The ability to demonstrate strong decision making skills/sound judgements
+ Proactive and self-starting individual with high levels of ownership
+ Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions
+ Strong interpersonal skills together with the ability to influence others and make decisions
+ Strong problem solving skills with a logical approach
+ The ability to collaborate and partner across the firm
+ High attention to detail
+ Ability to operate well under pressure, with urgency and prioritise work deliverables accordingly.
+ Ability to collaborate and partner across the firm.
+ Strong numerical problem-solving skills with a structured and logical approach to addressing business problems.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
5
Marketing Operations Business Development Leader - London
London, London
Capgemini
Posted 3 days ago
Job Viewed
Job Description
Marketing Operations Business Development Leader - London Reference Code: 201890-en_GBContract Type: PermanentProfessional Communities: Marketing & Communications
About the job you’re considering
Capgemini’s Connected Marketing Operations practice sells and delivers Marketing Operations services to its top clients. Our portfolio of services is focused on delivering the latest and best in Content Operations, Campaign Management and Performance Marketing solutions to drive marketing and sales outcomes for the clients.
We are looking for a results-oriented leader for driving portfolio growth and acquiring new clients in the UK & European countries. If you are driven by a hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you!
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Your Role
Go to Market and Sales Activation
• Define go-to-market plan for acquiring new clients and execute the plan in collaboration with Capgemini
sales and account development teams.
• Drive end to end presales activities, including prospect identification, pitch creation, proposal submission, pricing and making client presentations, throughout the sales cycle and leading up to deal closure.
• Work with the UK/Europe Head of GTM and presales teams throughout the client acquisition cycle to shape new offerings and drive growth.
• Be responsible for achieving bookings and sales targets for Marketing Operations European market.
Offer Development and Thought Leadership:
• Develop value propositions on various marketing topics from our extensive portfolio, such as: Content Services, Campaign Management and Marketing Analytics, etc. for various clients & prospects.
• Develop thought leadership and POVs to position the offer with internal and external audience.
• Translate strategic discoveries, research, and workshop outcomes into external facing narratives, strategy briefs, and roadmaps for our clients and delivery teams
• Develop a network industry connections and analyst bodies to drive positioning studies and outcomes
Solutioning and Transformation Projects
• Work alongside the solutions team, to design solutions, pricing and delivery models and participate in client pitches and various sales actions to close the deal
• Set up and drive short term P&C/Advisory/Transformation projects and manage client relationship
Your Skills and experience
• A proven track record of driving portfolio growth through active selling & pitching activities leading to bookings and revenue outcomes for related Digital Marketing solutions
• A solid prospecting background to include proposition building or leading the RFP process – experience of driving development of £5 million pipeline (minimum) or experience of having supported large scale deals
• Experience working in a large or global matrix organization preferably with a B2C brand(s) in Consumer Products, Retail.
• Working knowledge marketing and digital marketing from either a delivery perspective or from client or agency side
• A creative individual able to identify challenges and generate innovative marketing ideas for the client from your own knowledge of marketing operational challenges
• Continuous learner who is willing to learn and remains open to new ideas and thinking.
You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
What does ‘Get The Future You Want ‘ mean for you?
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the Future you want |
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6
Senior HR Business Partner - International Operations, WHS PXT
London, London
Amazon
Posted 9 days ago
Job Viewed
Job Description
Description
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world's most innovative, customer-centric and nimble businesses.
We operate proactively and take a holistic approach to people management. Our team is 'Customer Obsessed' and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it's our job to insist on the highest standards and drive progress across Amazon's strategy and goals.
If you thrive in a challenging and fast-paced environment, this is the place for you. We are looking for a dynamic, organized self-starter to join the People Experience and Technology (PXT) Workplace Health & Safety PXT team as a Senior HR Business Partner.
The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You will need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment. You will need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve results.
Key job responsibilities
- Own and manage the relationships with client group business leaders, including Regional Directors, supporting teams in CEU regions.
- Develop and own the delivery of the strategic PXT plan for each business supported, ensuring consistency with EU and global PXT goals.
- Act as a consultant to your client groups and provide input on the PXT implications of strategic and operational decisions and plans, acting as an integral member of each group's management team.
- Maintain a strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits and development activity.
- Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings.
- Provide expert input to your client groups as well as the WHS PXT team in terms of employment legislation, policies and practices.
- Support the design and delivery of appropriate training and development programs.
- Deliver on business-critical PXT related projects
- Ensure alignment of PXT related programs by partnering with peers and colleagues across the globe.
- Support team face to face as required, with up to 50% travel in CEU regions.
Basic Qualifications
- A degree.
- Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment.
- Relevant expertise in employment law in EU.
- Relevant experience in using data or anecdotal evidence to negotiate/influence business decisions and key stakeholders.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, within a multicultural and multi-location environment.
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Decision Making/Complex Problem Solving: proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
- Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
- Negotiation and influencing skills; able to listen to and persuade others based on sound logic
- Proven presentation and communication skill
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world's most innovative, customer-centric and nimble businesses.
We operate proactively and take a holistic approach to people management. Our team is 'Customer Obsessed' and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it's our job to insist on the highest standards and drive progress across Amazon's strategy and goals.
If you thrive in a challenging and fast-paced environment, this is the place for you. We are looking for a dynamic, organized self-starter to join the People Experience and Technology (PXT) Workplace Health & Safety PXT team as a Senior HR Business Partner.
The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You will need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment. You will need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve results.
Key job responsibilities
- Own and manage the relationships with client group business leaders, including Regional Directors, supporting teams in CEU regions.
- Develop and own the delivery of the strategic PXT plan for each business supported, ensuring consistency with EU and global PXT goals.
- Act as a consultant to your client groups and provide input on the PXT implications of strategic and operational decisions and plans, acting as an integral member of each group's management team.
- Maintain a strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits and development activity.
- Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings.
- Provide expert input to your client groups as well as the WHS PXT team in terms of employment legislation, policies and practices.
- Support the design and delivery of appropriate training and development programs.
- Deliver on business-critical PXT related projects
- Ensure alignment of PXT related programs by partnering with peers and colleagues across the globe.
- Support team face to face as required, with up to 50% travel in CEU regions.
Basic Qualifications
- A degree.
- Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment.
- Relevant expertise in employment law in EU.
- Relevant experience in using data or anecdotal evidence to negotiate/influence business decisions and key stakeholders.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, within a multicultural and multi-location environment.
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Decision Making/Complex Problem Solving: proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
- Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
- Negotiation and influencing skills; able to listen to and persuade others based on sound logic
- Proven presentation and communication skill
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Relief Coach Driver & Administrative Support
Chelsea, London
£29000 Annually
First Military Recruitment Ltd
Posted today
Job Viewed
Job Description
MB816: Relief Coach Driver & Administrative Support
Location: Central London and surrounding areas
Salary: £29,000
Working Hours: Monday to Friday (Mixture of early, late and weekend shifts) - 37.5 hours per week
Overview:
First Military Recruitment is proudly working in partnership with a fantastic community business who are looking to recruit a Relief Coach Driver & Administrative Support on a permanent basis due to growth.
Duties and responsibilities:
- To drive vehicles with due care and consideration.
- To adhere to safe working practices, Health & Safety policies and other procedures, wearing appropriate personal protective equipment and ensuring a duty of care is maintained to themselves,
- their passengers and colleagues.
- To provide assistance to passengers in a sensitive, caring and responsive manner.
- To maintain confidentiality about personal user details.
- To ensure vehicle exteriors/interiors are kept in a clean and tidy condition.
- To accurately record own driver hours on weekly log cards or tachograph equipment as required.
- To undertake any other duties that may from time to time be reasonably requested.
- To promote, through behaviour and appearance, a positive image of the business
Qualifications and experience:
- Be over 21 years of age, with a full, clean UK driving licence for at least two years (with a D1 or PCV entitlement) and no more than 9 penalty points on it, and to not have had a conviction for driving under the influence of drink or drugs in the last 10 years.
- Has proven experience of regular driving commitments, ideally in a professional capacity.
- Has a proven ability to drive a larger vehicle safely showing due consideration to passengers and other drivers.
- Is able to undertake route planning and map reading.
- Is able to read, write and speak English.
- Is able to communicate well with passengers and colleagues.
- Is physically capable of undertaking regular manual handling activities.
- Can work as part of a team and can show initiative in resolving problems when required.
- Can take and follow instructions and learn quickly in a changing situation.
- Can work independently without supervision.
- Can stay calm in difficult situations.
- Is flexible in their approach to their work.
- Has a patient and caring nature.
- Is able to get on with people from all backgrounds and in all circumstances in a polite and sensitive way.
- Is sympathetic to the needs of children and/or frail, older and disabled people.
- Is willing and able to transport assistance dogs and safely restrained domestic pets.
- Has a good standard of personal cleanliness and tidiness.
MB816: Relief Coach Driver & Administrative Support
Location: Central London and surrounding areas
Salary: £29,000
Working Hours: Monday to Friday (Mixture of early, late and weekend shifts) - 37.5 hours per week
This advertiser has chosen not to accept applicants from your region.
8
Relief Coach Driver & Administrative Support
Chelsea, London
First Military Recruitment Ltd
Posted 3 days ago
Job Viewed
Job Description
MB816: Relief Coach Driver & Administrative Support
Location: Central London and surrounding areas
Salary: £29,000
Working Hours: Monday to Friday (Mixture of early, late and weekend shifts) - 37.5 hours per week
Overview:
First Military Recruitment is proudly working in partnership with a fantastic community business who are looking to recruit a Relief Coach Driver & Administrative Support on a permanent basis due to growth.
Duties and responsibilities:
- To drive vehicles with due care and consideration.
- To adhere to safe working practices, Health & Safety policies and other procedures, wearing appropriate personal protective equipment and ensuring a duty of care is maintained to themselves,
- their passengers and colleagues.
- To provide assistance to passengers in a sensitive, caring and responsive manner.
- To maintain confidentiality about personal user details.
- To ensure vehicle exteriors/interiors are kept in a clean and tidy condition.
- To accurately record own driver hours on weekly log cards or tachograph equipment as required.
- To undertake any other duties that may from time to time be reasonably requested.
- To promote, through behaviour and appearance, a positive image of the business
Qualifications and experience:
- Be over 21 years of age, with a full, clean UK driving licence for at least two years (with a D1 or PCV entitlement) and no more than 9 penalty points on it, and to not have had a conviction for driving under the influence of drink or drugs in the last 10 years.
- Has proven experience of regular driving commitments, ideally in a professional capacity.
- Has a proven ability to drive a larger vehicle safely showing due consideration to passengers and other drivers.
- Is able to undertake route planning and map reading.
- Is able to read, write and speak English.
- Is able to communicate well with passengers and colleagues.
- Is physically capable of undertaking regular manual handling activities.
- Can work as part of a team and can show initiative in resolving problems when required.
- Can take and follow instructions and learn quickly in a changing situation.
- Can work independently without supervision.
- Can stay calm in difficult situations.
- Is flexible in their approach to their work.
- Has a patient and caring nature.
- Is able to get on with people from all backgrounds and in all circumstances in a polite and sensitive way.
- Is sympathetic to the needs of children and/or frail, older and disabled people.
- Is willing and able to transport assistance dogs and safely restrained domestic pets.
- Has a good standard of personal cleanliness and tidiness.
MB816: Relief Coach Driver & Administrative Support
Location: Central London and surrounding areas
Salary: £29,000
Working Hours: Monday to Friday (Mixture of early, late and weekend shifts) - 37.5 hours per week
This advertiser has chosen not to accept applicants from your region.
9