27 Business Administration jobs in Langley

This role has a starting salary of 23,322 per annum, based on a 36-hour working week. This role is a 24-month fixed term apprenticeship opportunity.

We are excited to be recruiting a Level 3 Business Administration Apprentice for the fantastic User Voice and Participation team at Surrey County Council. We promote agile working as a team, and we split our time between working from home and working in the office (at least 2 days per week).

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and welcome applications from all underrepresented groups, including those with EHCP's, additional needs or those who are care experienced.

Rewards and Benefits

• The chance to get paid to learn and use your own personal talents to shape your future
• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About Us

As the User Voice and Participation Team, we work with children and young people to ensure they have their voices heard in the services that they access in Surrey. We run Surrey Youth Voice which is a partnership between us as the User Voice and Participation Team and young people in Surrey. There are a variety of ways we engage with young people, for example through participation groups, digital engagement, and events.

Participation means taking part in something. In our experience, participation not only helps shape communities and services, but participation also supports children and young people build self-belief and develop important life skills such as independence. We listen to children and young people's feedback to get a real understanding of what is and isn't working in Surrey services, including health, social care, and education.

This role will primarily support the emotional wellbeing and mental health workstream within the team. The workstream runs a participation group called Consulting Youth Advisors (CYA) who are a group of young people passionate about improving emotional wellbeing and mental health services in Surrey. They come together to share their views on all things emotional wellbeing and mental health, with the aim of creating positive change. This role will also be supporting a really exciting peer led research programme where young people will learn social research skills and conduct their own research within the topic of mental health. This role will be supporting the youth researchers and amplifying their findings to make positive change.

About your Apprenticeship

We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will:

• Build positive relationships with young people, supporting young people to feel comfortable and share their views on emotional wellbeing and mental health services to make positive change
• Support the organisation of fun and engaging participation groups. This includes building positive relationships, recruiting young people, preparing agendas and creating engaging participation activities
• Prepare engaging communications such as emails, blogs and social media content to promote the work of the emotional wellbeing and mental health workstream
• Attend engagement events to promote the work of the wider User Voice and Participation team and hear feedback from young people that do not attend Surrey Youth Voice participation groups
• Prepare engaging resources that support young people to have their voices heard and get involved
• Support the In Our Own Words peer-led youth research programme, supporting young people with their own mental health research

We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team. As you gain more confidence in your role, you'll be supported to do more and more!

The learning side of your apprenticeship will be delivered by Surrey Adult Learning. As you progress through your course, you'll have 1 day a week that will be dedicated to your apprenticeship studies.

As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.

Application Questions

Applying with us is simple! We aren't asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:

• What excites you about applying for this apprenticeship?
• Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
• Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
• What motivates you to get involved in projects that aim to make positive change for young people?

If you do not hold an English and Maths GCSE graded A-C or 4-9, you will be required to complete these in addition to the apprenticeship. Additional tutoring and support will be provided.

The job advert closes at 23:59 on 31st August 2025with interviews planned for early September 2025.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Job Role:  Business Administration Manager (BAM)

Reports to:  Registered Manager (RM)

The holder of this job role understands that they are responsible and accountable for the following performance requirements of the role as follows:

1. In conjunction with the RM (or solely) be responsible and accountable for the smooth day to day running of the complete business - overall business performance, leadership of the organisation, compliance requirements (internal processes) and external (CQC, Local Authority and other contractual obligations), overall client management, training, and supervision processes within the operation.
li>To be responsible for the selection, hiring and onboarding process of first line management positions in collaboration with the RM.
2. To be fully responsible and accountable for all aspects of the satisfactory operation of company HR policies and processes including up to date recording of same.
3. To be responsible and accountable for the satisfactory operation of the company payroll processes on time and in full each month.
4. To be responsible for the satisfactory implementation of any necessary audit policies and processes required for internal or external needs.
5. To be fully responsible and accountable for the accurate and timely implementation of client invoicing and receivables on time and in full each month.
6. To be responsible and accountable for Facilities, Safety, Building, and Company Car Fleet operations and compliance to current legislation, HSE, and company standards at all times.
7. To be responsible and accountable for satisfactory operation and compliance of the IT and phone processes deployed within the company.
8. To investigate complaints, take any necessary and appropriate action and report to the RM, Local Authority and the CQC as required to ensure a satisfactory outcome.
9. To ensure that all work processes are deployed in accordance with the required CQC standards.
10. In conjunction with the RM be responsible and accountable for the monitoring and control of day-to-day expenditure within the limits defined by the Managing Director.
11. To effectively manage, lead and motivate the assigned Business Administrators and Apprentices within the assigned team.
12. To effectively manage the relationship with all company suppliers to ensure the smooth operation of the company at all times.

Our client is a leading provider of excellent person centred care. They are committed to delivering the highest standards of care and service. They believe in promoting a positive culture in line with their ethos and values.

If you are passionate about providing the highest quality of care and have the necessary skills and experience, we would love to hear from you. Please submit your CV and cover letter outlining your suitability for the role.
Similar job titles for this role could include: Care Manager, Office Manager, Business Manager, Compliance Manager

This role has a starting salary of 23,322 per annum, based on a 36-hour working week. This role is a 24-month fixed term apprenticeship opportunity.

We are excited to be recruiting a Level 3 Business Administrator Apprentice to join the fantastic Finance service at Surrey County Council. We promote agile working as a team, and we split our time between working from home and working in the office (at least 2 days per week). The role is offered on a hybrid basis and offers flexibility to work from any of the main Surrey offices.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and welcome applications from all underrepresented groups, including those with EHCP's, additional needs or care experienced.

Rewards and Benefits

• The chance to get paid to learn and use your own personal talents to shape your future
• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About Us

The Finance service works closely with all services across the Council to develop financial plans, ensure sound financial management and work collaboratively to enable the ambitions of the Council while ensuring the appropriate use of public funds. We are proud of our strong focus on continuous improvement and financial management culture. Key to this is the Finance Academy, a range of learning and development tools equipping finance staff and managers across the organisation with financial management skills and knowledge. We're looking for fresh ideas and inspiration to help us continuously develop the Finance Academy and realise our goal of excellent financial management, so if you're up for the challenge, we want to hear from you!

About your Apprenticeship

We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will:

• Keep the Finance Academy up to date and fit for purpose by adding, deleting and reviewing content and pages
• Get to grips with the Finance Academy platform and think creatively about ways to continuously improve it
• Assist with the planning and organising of various meetings, workshops and events
• Help to review and analyse the feedback from our training, workshops and customer survey and present in a visual way
• Provide support to others within the Finance team as needed including editing documents and inputting/analysing data.
• We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team. As you gain more confidence in your role, you'll be supported to do more and more!

The learning side of your apprenticeship will be delivered by Surrey Adult Learning with face to face workshops taking place once a month. As you progress through your course, you'll have one to ones with training assessors between once a week and once a month dependant on the needs of the learner. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels.

As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.

Application Questions

Applying with us is simple! We aren't asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:

• What excites you about applying for this apprenticeship?
• Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
• Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
• If you have been set some tasks with different deadlines, how would you go about completing those tasks? Which tasks would you start with first? How would you find out more about those tasks? Who would you speak to if you needed help?

If you do not hold an English and Maths GCSE graded A-C or 4-9, you will be required to complete these in addition to the apprenticeship. Additional tutoring and support will be provided.

The job advert closes at 23:59 on 31/08/2025 with in person interviews planned on 10/09/2025 at Woodhatch Place, Reigate.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Administration - Supplier Management
OVERVIEW
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
ROLE
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
- Ensuring the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
- Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
- Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
- Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
- Lead on establishing and maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
- Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
- Establish a more involved/proactive stance within the relationships of our Critical and Key suppliers to ensure the multi-level governance framework is fully embedded and adopted on an ongoing basis.
- Work with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution.
- Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
- Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
- Implement and manage growing industry requirements from customers and regulators
- Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
- Take lead on Intercompany Relationship Management and Intercompany Agreements
- Manage the delivery against our Operational Resilience and O&TPRM Commitments.
- Manage and improve the risk and control maturity of the function.
- Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
- Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
ALL ABOUT YOU
Essential
- Knowledge of Sourcing and Supply Chain principles
- Ability to organize, manage and work effectively to accomplish multiple high priority tasks
- Stakeholder management - experience facilitating communication/mitigations both internally to stakeholders and externally with suppliers
- Experience designing and implementing a programme, and then performing the assurance
- Industry expertise on UK regulatory requirements
- Experience of 3rd parties and associated management frameworks
- Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing
- Strong stakeholder management skills
- Strong analysis, initiative and problem-solving skills
- Teamwork and coaching
- High degree of self-organisation
- Strong analytical skills
Desirable
- Understanding of Vocalink process and systems (e.g. purchasing, recruitment, onboarding, organisational governance)
- Experience in the Payments Industry and some understanding of one or more payments systems e.g. BACS, LINK, FPS, ICS, IPS
- Experience of 3rd parties and associated management frameworks
- Ability to identify inefficient processes and propose enhancements
- Ability to support customer and regulatory-facing requirements
- Business process mapping experience and understands its importance to process excellence
Key Competencies
The typical competencies we look for at VLL include:
- Organisation & Strategic Planning - Shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. Ensure a strategic vision allows for the growth of a sustainable programme
- Ability to drive positive and impactful change - integration of the various aspects of this programme will require 'buy-in' from stakeholders
- Communication - the ability to communicate organisational initiatives, issues, and resolution plans within several cross-functional teams.
- Leadership - Displays positive and appropriate interpersonal skills providing a shared vision for team, influencing and motivating them to achieve relevant goals, even when not having direct "line management" responsibility.
- Customer focus - Takes time to fully understand customer needs or requirements and follows through actions to the end result. Constantly checks others needs or requirements and puts themselves out to achieve customer needs
- Attitude & Personal Motivation - Highly motivated and committed to the job and the Company. Positively influences others and consistently generates new ideas for improvement in own area.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Business Administration

The apprenticeship:

Qualification: Business Administration Level 3

Duration: 15 months

A fast-growing property franchise specialising in sales, lettings, serviced accommodation, and property sourcing is looking for an admin apprentice to join their team and grow with them in a dynamic & supportive environment. Their mission is to empower individuals in property investment and management while delivering exceptional service.

The role:

Possible start date: ASAP

Monday to Friday - 0900 – 1700 

Total working hours: 35

As an Admin Apprentice, you will play a key role in supporting the daily operations of Win Property Ltd. This is an excellent opportunity to gain hands-on experience in property management and administration while working towards a recognized qualification. 

Key Responsibilities:

• Provide administrative support to the team, including managing emails, schedules, and documents. 

• Assist in maintaining property records, contracts, and client information. 

• Respond to customer inquiries via phone, email, and social media in a professional and timely manner. 

• Support with marketing tasks such as updating property listings and creating content for social media platforms. 

• Organize and manage appointments, viewings, and inspections for properties. 

• Assist with preparing reports and presentations for internal and external stakeholders. 

• Collaborate with the team to improve administrative processes and contribute to business growth. 

Requirements

What We’re Looking For: 

• A motivated individual with a keen interest in property and business. 

• Strong organizational skills with great attention to detail. 

• Excellent communication skills, both written and verbal. 

• Proficiency in basic IT tools (e.g., Microsoft Office, Google Workspace). 

• A proactive attitude and willingness to learn new skills. 

• Ability to multitask and work effectively under pressure. 

• A positive, team-oriented mindset. 
• Must have a full UK driving licence

Qualifications and Experience: 

• GCSEs (or equivalent) in English and Math (Grade C/4 or above preferred). 

• No prior work experience is necessary; training will be provided. 

Benefits

• A structured apprenticeship program with on-the-job training and support. 

• Opportunities for career progression within a growing company. 

• Exposure to the exciting world of property management and investment. 

• A friendly and supportive team environment. 

• Competitive apprenticeship salary. 
• Workplace pension

This role has a starting salary of 23,322 per annum, based on a 36-hour working week. This role is a 24-month fixed term apprenticeship opportunity.

We are excited to be recruiting a Business Administrator Level 3 Apprentice for the fantastic Surrey Virtual School team at Surrey County Council.

This apprenticeship is ring fenced for Surrey care leavers, reflecting Surrey Virtual Schools commitment towards securing high quality education, employment and training for our care experienced young people. The Surrey Virtual School team are recruiting an Apprentice with experience of accessing services, such as emotional wellbeing and mental health, additional needs and/or disabilities and/or social care services such as being in care. This role is specifically for a looked after child or care leaver to join the team. We support and nurture apprentices over two years to ensure they are ready for their next steps into employment or further education.

Are you care experienced and looking for a new opportunity to start your career? Come and join us to improve outcomes for Surrey's children, young people, carers, and families!

As a Surrey care leaver, you should view the Surrey local offer for care leavers, or speak to your Care Leavers' Service personal adviser to find out what support is available to care leavers completing an apprenticeship.

Rewards and Benefits

• The chance to get paid to learn and use your own personal talents to shape your future
• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources
• Termly team in-person training days and protected CPD time to allow learning and development specific to your role and needs

As a care leaver, you may be entitled to government bursary of 3000 (paid in 3 instalments of 1,000 over the first year of the apprenticeship). You can find out more about the apprenticeships care leavers' bursary, including if you are eligible on the (url removed) website. You should speak to your Care Leavers' Service personal adviser if you have any questions.
About Us

The Surrey Virtual School (SVS) works with schools, social workers, carers and a range of services to help improve the educational experiences and outcomes of four groups of young people: looked after children, previously looked after children, children with a social work and those in kinship care. A 'Virtual School' is a way of bringing together the educational information about children and young people who are cared for by the local authority as if they were a single school - no matter where in the country they may live. You can learn more about SVS by visiting our website.

You will be joining a friendly and hardworking team of professionals who are totally committed to improving educational experiences and outcomes of children and young people under the Surrey Virtual School. We aim to have an aspirational and outstanding Virtual School that promotes and supports the education of children and young people within our remit.

Our main office base is located in Woking, and your working hours will be 36 hours per week, normally between 9am and 5pm. Your working location will be split between a minimum of 2 days working in the office and the remainder working from home, with opportunities to work from hub offices in Weybridge and Reigate.

About your Apprenticeship

We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will:

Support the SVS team to plan, advertise and evaluate a wide-ranging programme of high-quality online or in-person training and information events. You will be part of this process from beginning to end, supporting the team with analysing and assessing the impact of the training events offered.
Managing our training inbox and supporting the delivery of training sessions, including welcoming those attending, housekeeping and facilitating some elements of the training delivery, for example, break out rooms and screen sharing.
Work with the SVS team to develop communications to be promoted internally to staff in SCC, and to our partners such as schools and other education settings through Surrey Education Services.
Alongside other team members, you will support with content creation for the SVS website and other material to promote the work of SVS.
Over time, you will have opportunities to lead and play a key role in supporting with specialised events which will in include participation events and activity days for children and young people, team training days and conferencing and more.
We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team. As you gain more confidence in your role, you'll be supported to do more and more!

The learning side of your apprenticeship will be delivered by Surrey Adult Learning with face-to-face workshops taking place once a month. As you progress through your course, you'll have one to ones with training assessors between once a week and once a month dependant on your needs. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels.

As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.

Application Questions

Applying with us is simple! We aren't asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:

• What excites you about applying for this apprenticeship?
• Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
• Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
• A key part of the work done by the Surrey Virtual School involves communicating with social care staff, foster carers and education settings to promote upcoming training, events and other news they need to know in their role. Please tell us 3 things you think we should consider and why when planning and delivering this communication to make sure it is clear, informative and engaging?

Please note: This apprenticeship is only available for those who will not be enrolled in another government funded programme as of 1st September 2025 and do not possess a qualification at a higher or the same level as this one in the same subject. If you have any questions regarding your eligibility please contact .

If you do not hold an English and Maths GCSE graded A-C or 4-9, you will be required to complete these in addition to the apprenticeship. Additional tutoring and support will be provided.

The job advert closes at 23:59 on 31/08/2025 with interviews planned for September 2025.

About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

We're looking for a dynamic and detail-driven professional to lead our Business Operations, ensuring our stores and Central Support Office (CSO) run smoothly, safely, and in full compliance with Health & Safety and maintenance regulations.

In this pivotal role, you'll be the go-to communicator, keeping our stores informed and supported by managing enquiries with speed and precision. You'll also take the reins on budgeting, driving cost-effective strategies across retail and CSO.

1 Year Maternity Cover

Key Responsibilities:

• Maintain store and office operations, ensuring compliance with Health & Safety and sustainability standards.
• Manage business communications, ensuring clarity and consistency across teams.
• Lead budgeting and cost control for retail and office operations, including supplier management and tenders.
• Coordinate store openings, seasonal showcases, and in-store initiatives.
• Oversee CSO facilities, maintenance, and utilities, ensuring a safe and functional workspace.
• Support and coach the Business Operations Coordinator, fostering growth and performance.
• Collaborate with internal teams and external partners to deliver operational excellence.

About you

• Background in retail essential
• Customer service experience desired
• Demonstrate an ability to lead, motivate, train, and develop a team through active management
• Strong communication skills both externally and at all levels in the Company, both written and verbal
• Good negotiation skills
• Expense control and budget awareness
• Competent in Microsoft Office & Outlook
• Enthusiastic, self-confident, and self-motivated
• Grasps detail and accuracy and are analytical to a high level
• Successfully able to handle multiple demands and competing priorities
• High standards, strong self-management

About the perks

• Blended working – spreading your time across our office and remote working
• Brand new sustainable office in bustling West London (near Westfield)
• Friendly and open culture with flat structures allowing plenty of opportunity for development.
• Company growth and opportunity; Dune is opening new stores and channels and evolving all the time
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
• 60% employee discount on Dune products – what’s not to love!
• 25 days holiday (plus the bank holidays)
• Cycle2work
• Company pension scheme
• Life assurance for all team members
• We look after our people
• 3.00 p.m. finish every pay day Friday!
• Team socials and drinks – we like to have fun!
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can
• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Join us on our exciting journey!**
IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.
**RWS Commercial Business Operations Head (Operational Effectiveness) Director/ Senior Director**
**Job description family:**
Plans, schedules, directs, controls, monitors, organizes, secures and manages resources to bring about the successful completion of programs and/or projects specific to a particular industry or specialty.
Optimizes the productivity and efficiency of operating processes. Identifies and implements potential process improvements; analyzes processes and any related data; completes ad-hoc analysis, data gathering, and research to support Operational Effectiveness teams; and prepares/presents project- and process-related
**Job Overview:**
+ Lead RWS GBU Commercial Business Office, encompassing Commercial & Sales Operations, and RWS Pricing team. Role leads team accountable for analytics, reporting, insights and recommendations to sales and business leaders, working to improve RWS win rates and EBITDA performance across ~large RWS Business.
+ Includes providing insights to Leadership and teams to maximise Sales and future revenue, TCV (Total Contract Value, Net New Business) using commercial insights (e.g. price elasticity by product, win rates, market conditions), and drive top line and EBITDA performance. Leads creation and implementation of Pricing (tools, strategy, maintenance) for sales and operations teams to improve RWS Performance.
+ Apply expertise to identify, organize and establish effective management of collaborative initiatives through project identification and set-up, financial tracking and reporting, and execution of tasks directly impacting the operational and financial success of RWS Strategic Business Operations Projects driving IQVIA' return on investment.
+ Ensures all work is in accordance with SOPs, policies, and practices.
+ Sustain and improve RWS Strategic Business Operations vision and goals, including Operational productivity measurement, optimization, and efficiency through change and process improvement increasing value-add throughout the organization.
**Responsibilities:**
+ Lead sales and commercial operations programme of work to drive RWS GO agenda to win more and grow EBITDA margin, through programme of work encompassing GTM and incentives commercial analytics, including accountability for strategic workstreams and improvements (e.g. Global RWS Contracting, Proposal Process and Triage Process).
+ Contribute to the formulation of effective strategic goals for Commercial Operations and Broader RWS Strategic Business Operations teams across RWS segments and offerings. Take ownership for strategic initiatives within assigned unit of accountability including development of measures for success.
+ Partner with Sales and Finance to align sales to backlog, revenue and cash, providing analytics by RWS segment, P&L and group. Provide executive reporting and support annual financial planning process (and ongoing review of performance against plan) including NNB sales forecasting and budget planning processes
+ Contribute to RWS Business and Operational Reviews, including provision of data and insights for Management and Executive review, and RWS Operating Reviews (ORs) with Executive Leadership.
+ Partner with the finance, legal and GBO (Global Business Operations) organizations to improve RWS Contracting processes at project and portfolio level, improving quality, reducing turnaround times and de-risking IQVIA. Includes managing team for effective resolution of contract escalations
+ Leads creation and implementation of pricing/delivery strategies and tools for sales and operations teams to improve RWS win rates, Gross Margin and EBITDA performance including accountability for strategic workstreams and improvements (e.g., new pricing model / tools from Enterprise Pricing team) and accountable for maintenance of ongoing customer pricing models and rate cards for GBU led offerings and accountable for maintenance of ongoing customer pricing models and rate cards for GBU led offerings
+ Accountable for strategy and execution for RWS Pricing Tools, including development, implementation and maintenance of our tools (UPT, CIP, POP, Enterprise CPQ). Leads Strategic Pricing focus and approach for large RWS Deals, including contribution to win room/win strategy and driving top line whilst maximizing/protecting Gross Margin and EBITDA in line with Business environment.
+ Facilitate key Business Process Optimization initiatives utilizing Lean and other business process optimization methods to drive increase operational efficiencies and improved defined KPIs. In conjunction with RWS Strategic Business Operations leaders and other stakeholders, determine and recommend strategic programs forming long-term business partnerships maximizing RWS EBITDA and sales performance
+ Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
+ Act as a coach and mentor for managers as they develop in their role. Work collaboratively with client representatives and other functions & leadership to manage commercial operations performance and achieve exemplary customer service.
+ Effectively communicate and describe Commercial Business Office and Strategic Business Operations solutions to internal and external customers. Lead high level presentations to Executive Management.
+ Support and perform any other duties in line with RWS Strategic Business Operations Strategy and Vision, as directed by RWS Global Head of Strategic Business Operations.
+ Support, Facilitate or Lead other priority RWS OPEX and CAPEX focussed workstreams
**Experience - our ideal candidate will have:**
+ Typically requires 5-10 years of prior relevant experience, ideally in a commercial/analytical role
+ Requires extensive knowledge of multiple job areas obtained through advanced education and experience.
+ Bachelor's degree - in business, life sciences or related field
+ Minimum of 7 years of experience in relevant function (e.g. clinical operations, applied math, IT, data management, business, or laboratory), including a minimum of 5 years of relevant industry experience (CRO/pharmaceutical) including project management experience or, equivalent combination of education, training, and experience
**PLEASE SUBMIT YOUR CV IN ENGLISH. You should already have the right to work in the country you are applying to.**
We know that meaningful results require not only the right approach but also **the right people** . Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and
**Whatever your career goals, we are here to ensure you get there!**
**We invite you to join IQVIA.**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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