Business Operations Lead

Greater London, London Healthera

Posted 1 day ago

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Job Description

Healthera | Series A Health-Tech | UK


At Healthera, we’re transforming how healthcare is delivered across the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide.

This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and unlock insights that directly improve patient outcomes.


What you'll do


  • Scale operational infrastructure – optimise HubSpot, design cross-system integrations, and replace manual workflows with automation.


  • Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams.


  • Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance.


  • Own and improve core business processes – drive operational excellence while mentoring colleagues across departments.


What we're looking for


  • Proven track record of solving operational challenges in fast-scaling businesses .


  • Strong technical skills – confident with raw datasets (Excel / Google Sheets / Python), CRM administration (HubSpot preferred), and system integrations (Zapier, APIs).


  • Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics.


  • Experience in early-stage startups (especially health-tech or SaaS).


  • Technical skills in SQL, Python, or BI tools (Looker, Metabase, Tableau).


  • Knowledge of data governance across interconnected systems.


  • Bachelors Degree in a quantitative field (or equivalent).



Why Join Healthera?


  • Be part of a mission-driven team making healthcare more accessible for millions of patients.


  • Play a pivotal role in shaping the future of a Series A company on a strong growth trajectory.


  • Work closely with founders and senior leadership, with clear opportunities to grow into an executive-level role.


  • Competitive salary, meaningful equity, and the chance to directly influence both business growth and health outcomes .


If you’re excited about using your operational expertise to make a real difference in healthcare, we’d love to hear from you.


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Business Operations Support Officer

East London, London Summer Browning Associates

Posted 6 days ago

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Job Description

contract

Summer-Browning Associates are currently supporting our Central Government client who are seeking a Business Operations Support Officer on an initial 9 month contract.

Service Location: London (2 days p/w)

You'll be a key part of the Executive Office and play a critical part in ensuring that all of the underpinning business functions are managed effectively. You'll be acting as deputy for the Business Management lead, supporting the management of finances, including monitoring and reporting and ensuring join up with the corporate centre. In addition, you'll be working closely with Service Owners on both spending review, and delivery monitoring and tracking. You'll work with central corporate teams to follow best practice and iterate processes through a continuous improvement model.

You'll have experience of financial, procurement and resourcing practices, as well as an excellent understanding of operational delivery, organisational governance and management information reporting.

As a Business Operations Support Officer, you'll be involved with:

  • Business planning: supporting the annual and quarterly business planning process, ensuring budget actuals and forecasts are correct, and dependencies across the multiple directorates are captured
  • Work with Service Owners to undertake forward planning of resource needs and ensure resourcing requirements are met by managing the recruitment process for civil servants and contractors, where appropriate
  • Performance reporting: ensuring the production and delivery of high-quality performance reports on a regularly basis, using agreed methodologies, ensuring that the evidence is accurate and reliable
  • Portfolio management: develop and maintain a comprehensive view of all ongoing projects and programmes within the directorate
  • Managing the Reward and Recognition and Learning and Development process, ensuring we remain within budget and carry out analysis to ensure even distribution across the community and grade.

We're interested in people who:

  • Have a track record of delivery through collaboration and partnering in complex environments, including evidence of organisational skills, high personal impact and judgement working with stakeholders
  • Demonstrate experience in KPI management including monitoring and reporting
  • Demonstrate experience in analysing management information; identifying patterns or themes and extracting the key data to provide valuable intelligence.
  • Have experience in change and project management, and are experienced in working in an agile and/or digital environment
  • Are competent in budget management, planning, forecasting and risk identification combined with excellent problem-solving skills.
  • Strong Excel and data analysis skills combined with a clear understanding of how to present complex information in a clear and understandable way to gain decisions.

NB: The successful applicant should be eligible for SC level vetting.

To apply, please submit latest CV for consideration

This advertiser has chosen not to accept applicants from your region.

Business Operations Support Officer

London, London Summer Browning Associates

Posted 6 days ago

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Job Description

contract

Summer-Browning Associates are currently supporting our Central Government client who are seeking a Business Operations Support Officer on an initial 9 month contract.

Service Location: London (2 days p/w)

You'll be a key part of the Executive Office and play a critical part in ensuring that all of the underpinning business functions are managed effectively. You'll be acting as deputy for the Business Management lead, supporting the management of finances, including monitoring and reporting and ensuring join up with the corporate centre. In addition, you'll be working closely with Service Owners on both spending review, and delivery monitoring and tracking. You'll work with central corporate teams to follow best practice and iterate processes through a continuous improvement model.

You'll have experience of financial, procurement and resourcing practices, as well as an excellent understanding of operational delivery, organisational governance and management information reporting.

As a Business Operations Support Officer, you'll be involved with:

  • Business planning: supporting the annual and quarterly business planning process, ensuring budget actuals and forecasts are correct, and dependencies across the multiple directorates are captured
  • Work with Service Owners to undertake forward planning of resource needs and ensure resourcing requirements are met by managing the recruitment process for civil servants and contractors, where appropriate
  • Performance reporting: ensuring the production and delivery of high-quality performance reports on a regularly basis, using agreed methodologies, ensuring that the evidence is accurate and reliable
  • Portfolio management: develop and maintain a comprehensive view of all ongoing projects and programmes within the directorate
  • Managing the Reward and Recognition and Learning and Development process, ensuring we remain within budget and carry out analysis to ensure even distribution across the community and grade.

We're interested in people who:

  • Have a track record of delivery through collaboration and partnering in complex environments, including evidence of organisational skills, high personal impact and judgement working with stakeholders
  • Demonstrate experience in KPI management including monitoring and reporting
  • Demonstrate experience in analysing management information; identifying patterns or themes and extracting the key data to provide valuable intelligence.
  • Have experience in change and project management, and are experienced in working in an agile and/or digital environment
  • Are competent in budget management, planning, forecasting and risk identification combined with excellent problem-solving skills.
  • Strong Excel and data analysis skills combined with a clear understanding of how to present complex information in a clear and understandable way to gain decisions.

NB: The successful applicant should be eligible for SC level vetting.

To apply, please submit latest CV for consideration

This advertiser has chosen not to accept applicants from your region.

Head of Business Operations

Slough, South East Hytera Communications Europe

Posted 1 day ago

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The Company

Hytera is a global leader in two-way radio communications, developing and manufacturing innovative solutions to meet our varied customer requirements. With a reputation for high-quality, reliable, feature rich handsets and systems, Hytera can be found all over the world, from Shenzhen metro to the Etihad stadium, via North Sea oil rigs, railway networks, conference centres and construction sites.


Objectives of this role

  • Collaborate with senior managers in the development of performance goals and long-term operational plans.
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
  • Set strategic goals for operational efficiency and increased productivity.
  • Work with project managers in the development of financial and budgetary plans
  • Analyse current operational processes and performance, recommending solutions for improvement where necessary.
  • Work closely with the General manager/ adhere to their daily task and business requirements.


Responsibilities

  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
  • Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Plan, monitor, and analyse key metrics for day-to-day operations to ensure efficient and timely completion of tasks
  • Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs


Required skills and qualifications

  • Ten or more years in a senior leadership role in a field related to our industry
  • Masterful organisational, communication, and leadership skills, backed by previous professional success
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity
  • Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
  • Strong working knowledge of industry regulations and legal guidelines


Preferred skills and qualifications

Bachelor’s degree (or equivalent) in business administration or related field

Experience in developing budgets and business plans

Superior negotiation skills for both internal and external purposes

Strong working knowledge of data analysis and performance metrics.


Next steps

Please apply directly including your CV.

Salary to be discussed with shortlisted candidates.

Shortlisted applicants will be contacted.

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Senior Business Operations Manager

London, London Bionic Services Ltd

Posted 6 days ago

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Job Description

Permanent

At Bionic, we're making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them. 

The role 

As the Senior Business Operations Manager within our Business Excellence team, you’ll be responsible for the oversight of the workforce planning, intelligent operations, and training and knowledge management functions within Bionic. You’ll also be responsible for key areas within Bionics transformation, across the adoption of technology in workforce and digital management and ensuring our people continue to have industry leading training & knowledge content.  

What you’ll be doing 

Reporting to the Head of Business Excellence, you’ll be: 

  • Accountable for the workforce planning strategy via the Workforce Management Lead inclusive but not limited to forecast development, budget, demand management, intraday and resourcing  
  • The business owner of Bionics' Contact Centre vision enabling Bionic to maximise benefit realisation from our current and future tech/digital investments 
  • Managing and creating benefit cases across the functions  
  • Leading the implementation of the Bionic Knowledge Management System, including configuration, content deployment, user administration and roadmap via the Knowledge Management Lead 
  • Accountable for the delivery of high-quality knowledge articles (agent & customer facing) that prioritise accuracy, clarity and accessibility as well as alignment with brand standards 
  • Responsible for the Bionic Sales/Service training team, to ensure onboarding and continuous training and development of our agent teams, along with supporting the developing and adoption of our Learning Management System. 

Essential skills & experience required

  • Good level of experience in a knowledge management/content and training role within a contact centre/sales environment  
  • Good understanding of workforce planning  
  • Good understanding of contact centre technologies including AI 
  • Proven management experience leading a multi-functional support team 
  • Proven stakeholder management 
  • Proven project management skills 
  • Familiarity with learning management tools 
  • Expert skills in power point and course creation  
  • Analytical skills 

Desirable skills & experience 

  • Salesforce/AWS Connect  
  • Product Management knowledge 
  • Digital Channel shift – moving customers from voice to digital sales/service channels 

The interview process 

  • Initial conversation with the Talent Acquisition Lead 
  • First stage, Teams interview with the Hiring Manager 
  • Second stage, in-person task based interview with the Hiring Manager and a wider team member 
  • Final stage interview with Exec member 

About Bionic Group 

Bionic has over 630 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. 

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. 

Benefits 

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing

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Business Operations Analyst - 12 Month FTC

Shoreditch, London Rise Technical Recruitment

Posted 6 days ago

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Job Description

full time

Business Operations Analyst
12 Month FTC - Maternity Cover

Shoreditch, London - On-site
50,000 - 55,000 + Up to 20% Bonus (Paid Monthly) + Private Healthcare + 25 Days Holiday (+ BH) + Pension

This is an excellent opportunity for an experienced Operational / Business Intelligence Analyst to join a well-established, growing company in a highly technical and hands-on role.

This company are an enterprise focused Network provider who pride themselves on technology driven solutions and ensuring quality services. They have grown rapidly across London and are now looking to grow out their Security team.

In this varied role, you will be responsible for analysing the customer data, ensuring its integrity across all platforms. You'll also act as a second-line support for system issues, through troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation.

The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data Analyst etc, and showcase strong analytical capabilities. You should be comfortable working with large datasets and ERP tools such as Excel and Dynamics 365 for reporting and reconciliations, and it would be beneficial to have knowledge of SQL and Power BI.

This is a fantastic opportunity for a talented Business Operations Analyst to join an exciting, growing company in a highly technical role offering an excellent benefits package.

The Role:
- Analyse customer data integrity across all platforms.
- Provide second-line system support.
- Create easy-to-read dashboards for performance monitoring and data quality analysis.
- 5 Days On-site in Shoreditch.

The Person:
- Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc.
- Strong analytical skills to handle large datasets.
- Proficiency Excel and Dynamics 365 (D365).
- Desirable to have knowledge of SQL and Power BI.

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst - 12 Month FTC

London, London £50000 - £55000 Annually Rise Technical Recruitment

Posted 6 days ago

Job Viewed

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Job Description

permanent

Business Operations Analyst
12 Month FTC - Maternity Cover

Shoreditch, London - On-site
50,000 - 55,000 + Up to 20% Bonus (Paid Monthly) + Private Healthcare + 25 Days Holiday (+ BH) + Pension

This is an excellent opportunity for an experienced Operational / Business Intelligence Analyst to join a well-established, growing company in a highly technical and hands-on role.

This company are an enterprise focused Network provider who pride themselves on technology driven solutions and ensuring quality services. They have grown rapidly across London and are now looking to grow out their Security team.

In this varied role, you will be responsible for analysing the customer data, ensuring its integrity across all platforms. You'll also act as a second-line support for system issues, through troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation.

The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data Analyst etc, and showcase strong analytical capabilities. You should be comfortable working with large datasets and ERP tools such as Excel and Dynamics 365 for reporting and reconciliations, and it would be beneficial to have knowledge of SQL and Power BI.

This is a fantastic opportunity for a talented Business Operations Analyst to join an exciting, growing company in a highly technical role offering an excellent benefits package.

The Role:
- Analyse customer data integrity across all platforms.
- Provide second-line system support.
- Create easy-to-read dashboards for performance monitoring and data quality analysis.
- 5 Days On-site in Shoreditch.

The Person:
- Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc.
- Strong analytical skills to handle large datasets.
- Proficiency Excel and Dynamics 365 (D365).
- Desirable to have knowledge of SQL and Power BI.

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

This advertiser has chosen not to accept applicants from your region.
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Business Operations Associate (Financial Service / AI)

Greater London, London Ani (formerly BYOB)

Posted today

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Business Operations Associate - Launch Your Career at the Intersection of AI and Finance


Ready to shape how AI transforms financial services? Join Ani Tech as a Business Operations Associate and work directly with our AI agents and clients in a high-impact, high-growth role.


About Ani Tech

We're pioneering the next generation of agentic AI for financial services. Our flagship product, Ani, orchestrates teams of specialised AI workers that execute sophisticated workflows across portfolio analytics, financial planning, and operations. Unlike traditional automation, our AI workers think and act autonomously, making intelligent decisions while navigating complex financial processes.


The Role

This is a unique opportunity for an ambitious graduate to gain broad experience across client services, AI operations, and product development. You'll work directly with our Founder and CTO in our Aldgate Offcie, touching every aspect of our business while developing expertise in both AI and financial services.


What You'll Do

  • Client Success : Support our financial services clients, ensuring they get maximum value from our AI platform
  • AI Operations : Monitor and optimise our AI workers' performance, including prompt engineering and workflow refinement
  • Business Intelligence : Analyse operational data to identify improvements and drive efficiency
  • Product Development : Become a domain expert, translating client needs into product improvements
  • Process Building : Design and implement operational processes as we scale
  • Cross-functional Projects : Work across engineering, product, and commercial teams on strategic initiatives


What We're Looking For

  • Recent graduate (0-2 years experience) with strong academic credentials
  • Analytical mindset with excellent problem-solving abilities
  • Natural communicator who can work with both technical teams and clients
  • Genuine interest in AI, technology, and financial services
  • Self-starter comfortable with ambiguity in a fast-paced environment
  • Strong attention to detail and organisational skills
  • Technical curiosity (no coding required, but willingness to learn about AI systems)


What Makes You Stand Out

  • Internship or project experience in technology, consulting, or financial services
  • Experience with data analysis or business intelligence tools
  • Interest in prompt engineering or AI systems
  • Entrepreneurial mindset or startup experience


About You:

You're intellectually curious, thrive in dynamic environments, and want to build a career at the forefront of AI and finance. You're not looking for a traditional graduate scheme - you want real responsibility and the chance to shape a company's future.


Ready to join a team where your ideas matter from day one? Send your CV and a note about why AI in finance excites you to

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Senior Developer Business Operations Dev & QA

EC1A London, London SEFE MARKETING & TRADING LIMITED

Posted 5 days ago

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Company description:

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFEs activities span the energy value chain, from origination and trading to sales, transport and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
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Lead Developer Business Operations Dev & QA

EC1A London, London SEFE MARKETING & TRADING LIMITED

Posted 5 days ago

Job Viewed

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Job Description

Company description:

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFEs activities span the energy value chain, from origination and trading to sales, transport and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Please click on the apply button to read the full job description

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