3,287 Business Operations jobs in the United Kingdom

Business Operations Analyst - Global

RELX INC

Posted 2 days ago

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Job Description

Do you love identifying improvements?
Would you like to collaborate across our diverse teams?
About our Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, the Team
You'll be part of a small, supportive team that values respect, curiosity, and continuous learning. We encourage creative problem-solving and welcome diverse perspectives.
About the Role
We're looking for a collaborative and detail-oriented Business Operations Analyst to join our team. In this role, you'll support internal tools, reporting, and processes, and contribute to projects across implementation, post-launch support, pre-sales, and product development.
Responsibilities
+ Lead and manage projects from start to finish, working with stakeholders across IT, vendors, and business teams.
+ Analyse and improve business processes, develop system specifications and workflows.
+ Create dashboards and reports to support data-driven decision-making.
+ Collaborate with cross-functional teams to support business intelligence and sales operations.
+ Share knowledge and provide training on tools and best practices.
Requirements
+ Experience in business analysis, business intelligence, or operations.
+ Proficiency in data analysis (SQL) and tools such as Power BI, Tableau, or Salesforce.
+ Strong organisational and problem-solving skills.
+ Ability to communicate clearly and work effectively with diverse teams.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Access to a competitive contributory pension scheme
+ Save As You Earn share option scheme
+ Travel Season ticket loan
+ Electric Vehicle Scheme
+ Optional Dental Insurance
+ Maternity, paternity and shared parental leave
+ Employee Assistance Programme
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you
+ Access to employee resource groups with dedicated time to volunteer
+ Access to extensive learning and development resources
+ Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst - Global

London, London RELX INC

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Do you love identifying improvements?
Would you like to collaborate across our diverse teams?
About our Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, the Team
You'll be part of a small, supportive team that values respect, curiosity, and continuous learning. We encourage creative problem-solving and welcome diverse perspectives.
About the Role
We're looking for a collaborative and detail-oriented Business Operations Analyst to join our team. In this role, you'll support internal tools, reporting, and processes, and contribute to projects across implementation, post-launch support, pre-sales, and product development.
Responsibilities
+ Lead and manage projects from start to finish, working with stakeholders across IT, vendors, and business teams.
+ Analyse and improve business processes, develop system specifications and workflows.
+ Create dashboards and reports to support data-driven decision-making.
+ Collaborate with cross-functional teams to support business intelligence and sales operations.
+ Share knowledge and provide training on tools and best practices.
Requirements
+ Experience in business analysis, business intelligence, or operations.
+ Proficiency in data analysis (SQL) and tools such as Power BI, Tableau, or Salesforce.
+ Strong organisational and problem-solving skills.
+ Ability to communicate clearly and work effectively with diverse teams.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Access to a competitive contributory pension scheme
+ Save As You Earn share option scheme
+ Travel Season ticket loan
+ Electric Vehicle Scheme
+ Optional Dental Insurance
+ Maternity, paternity and shared parental leave
+ Employee Assistance Programme
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you
+ Access to employee resource groups with dedicated time to volunteer
+ Access to extensive learning and development resources
+ Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst - 12 Month FTC

Shoreditch, London Rise Technical Recruitment

Posted 15 days ago

Job Viewed

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Job Description

full time

Business Operations Analyst
12 Month FTC - Maternity Cover

Shoreditch, London - On-site
50,000 - 55,000 + Up to 20% Bonus (Paid Monthly) + Private Healthcare + 25 Days Holiday (+ BH) + Pension

This is an excellent opportunity for an experienced Operational / Business Intelligence Analyst to join a well-established, growing company in a highly technical and hands-on role.

This company are an enterprise focused Network provider who pride themselves on technology driven solutions and ensuring quality services. They have grown rapidly across London and are now looking to grow out their Security team.

In this varied role, you will be responsible for analysing the customer data, ensuring its integrity across all platforms. You'll also act as a second-line support for system issues, through troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation.

The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data Analyst etc, and showcase strong analytical capabilities. You should be comfortable working with large datasets and ERP tools such as Excel and Dynamics 365 for reporting and reconciliations, and it would be beneficial to have knowledge of SQL and Power BI.

This is a fantastic opportunity for a talented Business Operations Analyst to join an exciting, growing company in a highly technical role offering an excellent benefits package.

The Role:
- Analyse customer data integrity across all platforms.
- Provide second-line system support.
- Create easy-to-read dashboards for performance monitoring and data quality analysis.
- 5 Days On-site in Shoreditch.

The Person:
- Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc.
- Strong analytical skills to handle large datasets.
- Proficiency Excel and Dynamics 365 (D365).
- Desirable to have knowledge of SQL and Power BI.

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst - 12 Month FTC

London, London £50000 - £55000 Annually Rise Technical Recruitment

Posted 15 days ago

Job Viewed

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Job Description

permanent

Business Operations Analyst
12 Month FTC - Maternity Cover

Shoreditch, London - On-site
50,000 - 55,000 + Up to 20% Bonus (Paid Monthly) + Private Healthcare + 25 Days Holiday (+ BH) + Pension

This is an excellent opportunity for an experienced Operational / Business Intelligence Analyst to join a well-established, growing company in a highly technical and hands-on role.

This company are an enterprise focused Network provider who pride themselves on technology driven solutions and ensuring quality services. They have grown rapidly across London and are now looking to grow out their Security team.

In this varied role, you will be responsible for analysing the customer data, ensuring its integrity across all platforms. You'll also act as a second-line support for system issues, through troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation.

The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data Analyst etc, and showcase strong analytical capabilities. You should be comfortable working with large datasets and ERP tools such as Excel and Dynamics 365 for reporting and reconciliations, and it would be beneficial to have knowledge of SQL and Power BI.

This is a fantastic opportunity for a talented Business Operations Analyst to join an exciting, growing company in a highly technical role offering an excellent benefits package.

The Role:
- Analyse customer data integrity across all platforms.
- Provide second-line system support.
- Create easy-to-read dashboards for performance monitoring and data quality analysis.
- 5 Days On-site in Shoreditch.

The Person:
- Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc.
- Strong analytical skills to handle large datasets.
- Proficiency Excel and Dynamics 365 (D365).
- Desirable to have knowledge of SQL and Power BI.

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

This advertiser has chosen not to accept applicants from your region.

Business Operations Lead

Cheltenham, South West GE Aerospace

Posted 24 days ago

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Job Description

**Job Description Summary**
As the Business Operations Lead, you'll work closely with teams across the business, especially with Business Operations Leaders in Programmes and Engineering, to support Value Stream Leaders in driving operational excellence, improving processes, and achieving our shared goals.
You'll play a key role in ensuring our matrix organisational structure stays aligned with our core strategy, while serving as the main connection between the operations team and the Performance & Strategy team. In this role, you'll oversee target achievement, manage business activities within the value stream, and contribute to strategic planning and process improvements to help us work smarter and more efficiently.
GE Aerospace is a global leader in jet engines, components, and integrated systems for commercial, military, business, and general aviation.
The Cheltenham facility specialises in advanced aircraft power distribution and avionics systems. It supports design, development, manufacturing, and aftermarket services for leading aerospace manufacturers in civilian and military sectors.
Employees in Cheltenham collaborate on complex projects with international clients, contributing to the development of cutting-edge aircraft systems that shape the future of aviation
**Job Description**
**Roles & Responsibilities**
+ Supports with analysis of performance, problem solving coaching and linkages to the supply chain business plans across the organisation.
+ Assists the Operations Leaders with their reporting to the satisfaction and requirements of the Value Stream Leaders(VSL) and Head of Operations Business Ops
+ At value stream level, proactively identifies opportunity and facilitates improvement projects across S,EHS,Q,D,I,P
+ Collaborates closely with the Site FLIGHT DECK team and supports the Value Stream teams achieve compliance to standard, clearly evidencing a robust application of lean tools and continuous improvement
+ Work closely with VSL to drive activity to ensure target achievement through daily management, clear line of sight to performance management and to the business plan and strategy for the value stream.
+ Reporting to the Head of Operations Business Ops, will ensure alignment to the centrally defined manufacturing and business strategy & direction.
+ Requires specialised knowledge within the function.
+ Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
+ Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
+ Stays informed of industry trends that may inform work.
+ Uses high level of judgement to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
+ Has ability to assess quality of information given and ask pertinent questions to stakeholders.
+ Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
+ Uses multiple internal and some external sources outside of own function to help arrive at a decision.
+ May lead functional teams or projects with minimal resource requirements, risk and/ or complexity. Communicates difficult concepts and may influence others options on particular topics.
+ May guide others to consider a different point of view.
***
**Required Qualifications**
+ Significant experience in Manufacturing & Operations management.
+ Knowledge level is comparable to a Masters degree from an accredited university or college (or a high school diploma with relevant experience)
***
**Desirable Characteristics**
+ Strong oral and written communication skills.
+ Strong Interpersonal and leadership skills.
+ Demonstrated ability to analyse and resolve problems.
+ Demonstrated ability to lead programs/projects.
+ Ability to document, plan, market, and execute programs.
+ Established project management skills.
**Flexible Working**
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
**Total Reward**
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
+ Pension
+ Bonus
+ Life Assurance
+ Group income protection
+ Private medical cover
**Security Clearance**
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS ( to Work**
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. ( Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.

Business Operations Manager

Sheffield, Yorkshire and the Humber Jo Holdsworth Recruitment Ltd.

Posted today

Job Viewed

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Job Description

permanent
Business Operations Manager – Sheffield Our client is a forward-thinking, highly regarded law firm with a strong reputation for delivering outstanding legal services. They are now seeking a talented and driven Business Operations Manager to join their team on a permanent basis. This is a pivotal role at the heart of the firm’s operations, where you will lead the business support unit, oversee a team of up to 20 people, and drive continuous improvements across processes, systems, and performance. Working closely with partners, the COO, project managers, and fee-earners, you will have the opportunity to shape how the firm operates and contribute directly to its long-term success. Key Responsibilities Lead and manage the business support function, providing clear direction and fostering a high-performing culture. Oversee financial operations, including budgeting, billing, and reporting, ensuring accuracy and efficiency. Design and implement operational improvements to streamline processes and maximise productivity. Manage HR functions, from recruitment and onboarding to staff development and performance management. Ensure full compliance with industry regulations and best practices. Oversee facilities, health and safety, and supplier management, ensuring smooth day-to-day operations. Play a key role in shaping and delivering strategic business plans. Inspire, mentor, and support team members at all levels, encouraging professional growth and accountability. About You Proven experience in business operations and people management within a law firm. Strong financial acumen, with expertise in budgeting, reporting, and cost control. Excellent leadership skills with the ability to build and motivate high-performing teams. In-depth knowledge of legal sector compliance and regulation. Proactive, solutions-focused, and confident in driving positive change. Highly organised, with the ability to balance multiple priorities in a fast-paced environment. Proficient in IT systems, case management software, and Microsoft Office. What’s on Offer A collaborative, supportive, and professional working culture. Genuine career progression opportunities within a leading law firm. Competitive benefits package including pension, life assurance, and private medical. Hybrid working options for greater flexibility. 27 days annual leave plus a holiday purchase scheme. This is a fantastic opportunity for an experienced operations professional who thrives on making an impact and enjoys working in a dynamic legal environment. Please note: Due to the high volume of applications, we are unable to provide individual feedback. If you have not heard from us within 5 days, please assume you have not been successful on this occasion. By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for 30 days and contacting you via the information provided. (Jo Holdsworth Recruitment – Recruitment Agency)
This advertiser has chosen not to accept applicants from your region.

Business Operations Specialist

London, London ALTEN LTD - UK

Posted today

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Job Description

contract
Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate. What will you do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner. Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools. Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization. Calculate manager objectives to generate accurate bonus letters. Assess and calculate semester results, followed by review sessions with directors. What we are looking for? Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field. 1-2 years of relevance experience (Internship experience included). High degree of competency within MS Office, especially within Excel (Data Visualisation). Dynamic, rigorous, and proactive with good interpersonal and communication skills. Excellent analytical and synthesis skills. What we offer: Competitive basic salary accompanied by an attractive bonus based on your performance. Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance. Pension scheme with company contributions up to 6%. A challenging position in a fast-growing company with a quick career development for its best talents. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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Business Operations Manager

London, London eTeam

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Job Description

Job Title: Merchant Operations Manager Location: London, UK Job Type: Full-time contract, Until 27/02/2026 Summary: • With this role within the Merchant Operations team, you will have the opportunity to streamline and improve critical operations for Client merchants across the UK. With a direct impact on the efficiency and effectiveness of our merchant processes, you will drive initiatives aimed at optimising merchant experience and operational excellence across the merchant base. This is not a one-person task, though, and to achieve success, you will collaborate with other local and regional operations teams, external vendors and, most importantly, with our commercial teams, who represent the needs and wants of our Merchant Partners. • We are looking for a well-rounded individual who is experienced in influencing and managing both internal and external stakeholders. You should be able to apply your analytical and commercial skills to real-world problems, and possess a strong bias for operational excellence. If you are looking to grow in a dynamic environment and possess a great combination of commercial and operational acumen, this role is for you. Responsibilities: • Manage merchant products and service partnerships (e.g., delivery-only kitchens pilots, financing, rebates, marketing levers) from ideas to scaled playbooks • Manage strategic partnerships with external providers , overseeing deal support, pipeline follow-ups, and contract finalization • Find and fix friction in the restaurant experience: order accuracy, on-time preparation, clear communications, refunds, and disputes. • Lead cross-functional projects with Product, Legal, Marketing, Sales, and Operations to improve our restaurant tools and offerings. • Build models, dashboards, and experiments to size opportunities, validate solutions, and guide prioritisation. • Work in a fast-paced environment while ensuring projects continue progressing to completion despite ambiguous conditions and tight deadlines • Report performance and insights to leadership; codify playbooks that raise the bar for operational excellence. Required: • Bachelor or advanced degree in business analytics, business administration, engineering, mathematics, politics, physics, economics, econometrics or equivalent • 3 to 5 years of relevant experience in strategy, business operations, consulting, project/ program management, category management, and/or investment banking • Business acumen and sound judgment, with a clear understanding of financial drivers and their impact on outcomes. • Strong operational and process-oriented mindset essential for understanding and optimising complex processes • Strong interpersonal skills with the ability to work effectively across multiple teams and stakeholders in a fast-paced, cross-functional environment. • Excellent verbal and written communication. You can craft a compelling business case and pitch it to senior leaders, confidently telling a data-backed story that helps secure buy-in. • Data analytics and technical skills: • Spreadsheet modelling (Excel/ Google Sheets) • Basic Proficiency in SQL (with willingness to upskill)
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Business Operations Manager

London, London eTeam

Posted today

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Job Description

Job Title: Merchant Operations Manager Location: London, UK Job Type: Full-time contract, Until 27/02/2026 Summary: • With this role within the Merchant Operations team, you will have the opportunity to streamline and improve critical operations for Client merchants across the UK. With a direct impact on the efficiency and effectiveness of our merchant processes, you will drive initiatives aimed at optimising merchant experience and operational excellence across the merchant base. This is not a one-person task, though, and to achieve success, you will collaborate with other local and regional operations teams, external vendors and, most importantly, with our commercial teams, who represent the needs and wants of our Merchant Partners. • We are looking for a well-rounded individual who is experienced in influencing and managing both internal and external stakeholders. You should be able to apply your analytical and commercial skills to real-world problems, and possess a strong bias for operational excellence. If you are looking to grow in a dynamic environment and possess a great combination of commercial and operational acumen, this role is for you. Responsibilities: • Manage merchant products and service partnerships (e.g., delivery-only kitchens pilots, financing, rebates, marketing levers) from ideas to scaled playbooks • Manage strategic partnerships with external providers , overseeing deal support, pipeline follow-ups, and contract finalization • Find and fix friction in the restaurant experience: order accuracy, on-time preparation, clear communications, refunds, and disputes. • Lead cross-functional projects with Product, Legal, Marketing, Sales, and Operations to improve our restaurant tools and offerings. • Build models, dashboards, and experiments to size opportunities, validate solutions, and guide prioritisation. • Work in a fast-paced environment while ensuring projects continue progressing to completion despite ambiguous conditions and tight deadlines • Report performance and insights to leadership; codify playbooks that raise the bar for operational excellence. Required: • Bachelor or advanced degree in business analytics, business administration, engineering, mathematics, politics, physics, economics, econometrics or equivalent • 3 to 5 years of relevant experience in strategy, business operations, consulting, project/ program management, category management, and/or investment banking • Business acumen and sound judgment, with a clear understanding of financial drivers and their impact on outcomes. • Strong operational and process-oriented mindset essential for understanding and optimising complex processes • Strong interpersonal skills with the ability to work effectively across multiple teams and stakeholders in a fast-paced, cross-functional environment. • Excellent verbal and written communication. You can craft a compelling business case and pitch it to senior leaders, confidently telling a data-backed story that helps secure buy-in. • Data analytics and technical skills: • Spreadsheet modelling (Excel/ Google Sheets) • Basic Proficiency in SQL (with willingness to upskill)
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Business Operations Lead

London, London Healthera

Posted today

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Job Description

Healthera | Series A Health-Tech | UK At Healthera, we’re transforming how healthcare is delivered across the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide. This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and unlock insights that directly improve patient outcomes. What you'll do Scale operational infrastructure – optimise HubSpot, design cross-system integrations, and replace manual workflows with automation. Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams. Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance. Own and improve core business processes – drive operational excellence while mentoring colleagues across departments. What we're looking for Proven track record of solving operational challenges in fast-scaling businesses . Strong technical skills – confident with raw datasets (Excel / Google Sheets / Python), CRM administration ( HubSpot preferred), and system integrations (Zapier, APIs). Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics. Experience in early-stage startups (especially health-tech or SaaS). Technical skills in SQL, Python, or BI tools (Looker, Metabase, Tableau). Knowledge of data governance across interconnected systems. Bachelors Degree in a quantitative field (or equivalent). Why Join Healthera? Be part of a mission-driven team making healthcare more accessible for millions of patients. Play a pivotal role in shaping the future of a Series A company on a strong growth trajectory. Work closely with founders and senior leadership, with clear opportunities to grow into an executive-level role. Competitive salary, meaningful equity, and the chance to directly influence both business growth and health outcomes . If you’re excited about using your operational expertise to make a real difference in healthcare, we’d love to hear from you.
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  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
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  61. science Scientific Research & Development
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