464 Business Process Analyst jobs in the United Kingdom
ServiceNow Business Process Analyst
London, London
Janus Henderson Investors
Posted 1 day ago
Job Viewed
Job Description
Why work for us?
A career at Janus Henderson is more than a job, it's about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
+ Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes
+ Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices
+ Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
+ Work directly with the ServiceNow development team to select the most effective solution for defined requirements
+ Support unit testing, UAT, and customer validation, ensuring business objectives are met
+ Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow
+ Carry out other duties as assigned
What to expect when you join our firm
+ Hybrid working and reasonable accommodations
+ Generous Holiday policies
+ Excellent Health and Wellbeing benefits including corporate membership to ClassPass
+ Paid volunteer time to step away from your desk and into the community
+ Support to grow through professional development courses, tuition/qualification reimbursement and more
+ Maternal/paternal leave benefits and family services
+ Complimentary subscription to Headspace - the mindfulness app
+ All employee events including networking opportunities and social activities
+ Lunch allowance for use within our subsidised onsite canteen
Must have skills
+ 3+ years of experience designing and implementing processes on the ServiceNow platform
+ Strong analytical skills, strategic mindset, and experience with cross-functional teams
+ Highly organised with excellent communication and stakeholder management skills
+ Proven ability to create clear and concise documentation
+ Experience providing solutions for ITSM and ITOM offerings
+ ServiceNow Certified System Administrator (CSA)
+ ITIL V4 certification
Nice to have skills
+ ServiceNow Certified Implementation Specialist credentials
+ Agile experience is highly favourable
+ Financial Services experience/knowledge
Supervisory responsibilities
+ No
Potential for growth
+ Mentoring
+ Leadership development programs
+ Regular training
+ Career development services
+ Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at
#LI-LN2 #LI-HYBRID
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
A career at Janus Henderson is more than a job, it's about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
+ Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes
+ Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices
+ Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
+ Work directly with the ServiceNow development team to select the most effective solution for defined requirements
+ Support unit testing, UAT, and customer validation, ensuring business objectives are met
+ Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow
+ Carry out other duties as assigned
What to expect when you join our firm
+ Hybrid working and reasonable accommodations
+ Generous Holiday policies
+ Excellent Health and Wellbeing benefits including corporate membership to ClassPass
+ Paid volunteer time to step away from your desk and into the community
+ Support to grow through professional development courses, tuition/qualification reimbursement and more
+ Maternal/paternal leave benefits and family services
+ Complimentary subscription to Headspace - the mindfulness app
+ All employee events including networking opportunities and social activities
+ Lunch allowance for use within our subsidised onsite canteen
Must have skills
+ 3+ years of experience designing and implementing processes on the ServiceNow platform
+ Strong analytical skills, strategic mindset, and experience with cross-functional teams
+ Highly organised with excellent communication and stakeholder management skills
+ Proven ability to create clear and concise documentation
+ Experience providing solutions for ITSM and ITOM offerings
+ ServiceNow Certified System Administrator (CSA)
+ ITIL V4 certification
Nice to have skills
+ ServiceNow Certified Implementation Specialist credentials
+ Agile experience is highly favourable
+ Financial Services experience/knowledge
Supervisory responsibilities
+ No
Potential for growth
+ Mentoring
+ Leadership development programs
+ Regular training
+ Career development services
+ Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at
#LI-LN2 #LI-HYBRID
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
This advertiser has chosen not to accept applicants from your region.
0
Senior Business Process Analyst
G1 2LG Glasgow, Scotland
£65000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a leading management consultancy, is seeking a highly experienced Senior Business Process Analyst to join their practice in **Glasgow, Scotland, UK**. This role is critical for optimising operational efficiency and driving strategic improvements for a diverse client base. You will be responsible for leading engagements to analyse complex business processes, identify bottlenecks and inefficiencies, and design innovative solutions to enhance performance. Your expertise will be applied across various industries, requiring a deep understanding of business operations, technology integration, and change management principles. Key responsibilities include conducting thorough process mapping, stakeholder interviews, data analysis, and developing actionable recommendations. You will lead project teams, manage client relationships, and ensure the successful implementation of process improvements. The ability to facilitate workshops, communicate complex findings clearly, and influence stakeholders at all organisational levels is essential. This is a hybrid role, offering a blend of collaborative in-office work at our **Glasgow** location and remote working flexibility, supporting a balanced professional life. We are seeking a proactive, results-oriented professional with exceptional analytical and problem-solving skills, strong leadership capabilities, and a proven track record of delivering significant business value through process optimisation. A commitment to staying ahead of industry trends and best practices in business transformation is crucial.
Key Responsibilities:
Key Responsibilities:
- Lead business process analysis and improvement initiatives.
- Map current-state business processes and identify areas for optimisation.
- Design future-state processes to enhance efficiency and effectiveness.
- Conduct data analysis to quantify process performance and impact of changes.
- Develop and present strategic recommendations to senior management and clients.
- Manage project timelines, resources, and deliverables.
- Facilitate workshops and stakeholder discussions.
- Support the implementation of process changes and monitor their success.
- Mentor junior analysts and contribute to the firm's knowledge base.
- Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree or relevant professional certification (e.g., Lean Six Sigma Black Belt) is a plus.
- Minimum of 6 years of experience in business process analysis, re-engineering, or operations consulting.
- Proven experience in leading complex analysis projects and managing project teams.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication, facilitation, and presentation skills.
- Demonstrated ability to work effectively in a hybrid work environment.
- Expertise in process modelling tools (e.g., Visio, BPMN) and data analysis techniques.
This advertiser has chosen not to accept applicants from your region.
1
Senior Business Process Analyst
CB2 1LA Cambridge, Eastern
£50000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and analytical Senior Business Process Analyst to join their growing team. This hybrid role will involve optimising our organisation's operational efficiency by meticulously analysing existing business processes, identifying areas for improvement, and designing and implementing new, streamlined workflows. You will work closely with various departments to understand their operational challenges, document current processes, and develop innovative solutions that enhance productivity, reduce costs, and improve overall business performance. The hybrid nature of this role allows for focused work from home and collaborative engagement at our **Cambridge, Cambridgeshire, UK** office.
Responsibilities include:
Responsibilities include:
- Conducting in-depth analysis of current business processes across different departments, mapping workflows, and identifying bottlenecks and inefficiencies.
- Gathering requirements from stakeholders at all levels to understand operational needs and objectives.
- Designing and documenting future-state business processes, outlining clear steps, roles, and responsibilities.
- Developing process improvement recommendations, utilising methodologies such as Lean and Six Sigma.
- Collaborating with IT and operations teams to implement new processes and systems, ensuring seamless integration.
- Creating detailed process documentation, standard operating procedures (SOPs), and training materials.
- Facilitating workshops and training sessions to educate staff on new or revised processes.
- Measuring and monitoring the effectiveness of implemented process changes, tracking key performance indicators (KPIs).
- Identifying opportunities for automation and technology adoption to further enhance efficiency.
- Acting as a change agent to foster a culture of continuous improvement and operational excellence.
- Preparing reports and presentations for senior management on process analysis findings and improvement initiatives.
- Maintaining process documentation and ensuring its accuracy and accessibility.
- Providing expert advice on best practices in business process management.
- Assisting in the development and implementation of business continuity plans.
- Supporting the strategic planning process by providing insights into operational capabilities and constraints.
This advertiser has chosen not to accept applicants from your region.
2
Business Process Change Analyst
London, London
HAYS
Posted today
Job Viewed
Job Description
Business Analyst (Org Readiness / Change) Until April 2026 London Hybrid Inside IR35 The Company Investment Bank About the Role Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector. Responsibilities: Strong understanding of business process modelling, process readiness and change implementation. Managing operational change, process mapping and process change. Support project planning, scope definition. Identify process/control/mandate changes. Support planning for organisation change / staff communication and training. Work with stakeholders to monitor progress and escalate risks and issues where needed. Support project governance requirements. Support test planning and execution. This role is advertised via Hays. SM
This advertiser has chosen not to accept applicants from your region.
3
Business Process Change Analyst
London, London
Hays
Posted today
Job Viewed
Job Description
Business Analyst (Org Readiness / Change) Until April 2026 London Hybrid Inside IR35 The Company Investment Bank About the Role Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector. Responsibilities: Strong understanding of business process modelling, process readiness and change implementation. Managing operational change, process mapping and process change. Support project planning, scope definition. Identify process/control/mandate changes. Support planning for organisation change / staff communication and training. Work with stakeholders to monitor progress and escalate risks and issues where needed. Support project governance requirements. Support test planning and execution. This role is advertised via Hays. SM
This advertiser has chosen not to accept applicants from your region.
4
Business Process Change Analyst
Hays
Posted 4 days ago
Job Viewed
Job Description
Business Analyst (Org Readiness / Change)
Until April 2026
London
Hybrid
Inside IR35
The Company
Investment Bank
About the Role
Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector.
Responsibilities:
- Strong understanding of business process modelling, process readiness and change implementation.
- Managing operational change, process mapping and process change.
- Support project planning, scope definition.
- Identify process/control/mandate changes.
- Support planning for organisation change / staff communication and training.
- Work with stakeholders to monitor progress and escalate risks and issues where needed.
- Support project governance requirements.
- Support test planning and execution.
This role is advertised via Hays.
SM
This advertiser has chosen not to accept applicants from your region.
5
Business Process Change Analyst
London, London
Hays
Posted 4 days ago
Job Viewed
Job Description
Business Analyst (Org Readiness / Change)
Until April 2026
London
Hybrid
Inside IR35
The Company
Investment Bank
About the Role
Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector.
Responsibilities:
- Strong understanding of business process modelling, process readiness and change implementation.
- Managing operational change, process mapping and process change.
- Support project planning, scope definition.
- Identify process/control/mandate changes.
- Support planning for organisation change / staff communication and training.
- Work with stakeholders to monitor progress and escalate risks and issues where needed.
- Support project governance requirements.
- Support test planning and execution.
This role is advertised via Hays.
SM
This advertiser has chosen not to accept applicants from your region.
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6
Business Process Change Analyst
Hays
Posted today
Job Viewed
Job Description
Job Description
Business Analyst (Org Readiness / Change)
Until April 2026
London
Hybrid
Inside IR35
The Company
Investment Bank
About the Role
Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector.
Responsibilities:
- Strong understanding of business process modelling, process readiness and change implementation.
- Managing operational change, process mapping and process change.
- Support project planning, scope definition.
- Identify process/control/mandate changes.
- Support planning for organisation change / staff communication and training.
- Work with stakeholders to monitor progress and escalate risks and issues where needed.
- Support project governance requirements.
- Support test planning and execution.
This role is advertised via Hays.
SM
This advertiser has chosen not to accept applicants from your region.
7
Business Process Change Analyst
London, London
Hays
Posted today
Job Viewed
Job Description
Job Description
Business Analyst (Org Readiness / Change)
Until April 2026
London
Hybrid
Inside IR35
The Company
Investment Bank
About the Role
Proven experience as a Business Analyst in project-based environments within the Wealth Management financial services sector.
Responsibilities:
- Strong understanding of business process modelling, process readiness and change implementation.
- Managing operational change, process mapping and process change.
- Support project planning, scope definition.
- Identify process/control/mandate changes.
- Support planning for organisation change / staff communication and training.
- Work with stakeholders to monitor progress and escalate risks and issues where needed.
- Support project governance requirements.
- Support test planning and execution.
This role is advertised via Hays.
SM
This advertiser has chosen not to accept applicants from your region.
8
Process Design Engineer
Coventry, West Midlands
Shirley Parsons
Posted 4 days ago
Job Viewed
Job Description
Senior Process Engineer – Water Infrastructure Projects
UK | Hybrid Working Available
Minimum 12 months contract, 5 days weekly
Are you passionate about sustainable engineering and ready to make a real impact in the water sector?
A leading UK-based engineering consultancy is looking for a Senior Process Engineer to join its dynamic water infrastructure team. You’ll work on transformative projects that improve clean water, wastewater, and sludge treatment systems across the country.
What You’ll Be Doing
- Designing process solutions for water and wastewater treatment facilities
- Conducting feasibility studies, risk assessments, and cost-benefit analyses
- Analysing operational data to drive process improvements
- Supporting project delivery and client engagement
- Mentoring junior engineers and promoting technical excellence
- Coordinating with suppliers and subcontractors to ensure quality outcomes
What We’re Looking For
- Degree in Chemical, Environmental, or Process Engineering
- 6+ years’ experience in water sector process engineering
- Strong knowledge of clean water, wastewater, and sludge treatment
- Skilled in P&IDs, control philosophies, and equipment sizing
- Familiarity with UK water industry standards and regulations
- Excellent communication and problem-solving skills
Why Join?
- Flexible hybrid working arrangements
- Inclusive and collaborative team culture
- Career development and international project exposure
- Opportunity to shape the future of sustainable water infrastructure
Ready to take the next step in your engineering career?
Apply now and be part of a team that’s driving innovation in water infrastructure.
Vacancy Reference: CR/
Vacancy Owner: Teo Delacruz | | (+ | (+
This advertiser has chosen not to accept applicants from your region.
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