1,023 Business Process Analyst jobs in the United Kingdom

WHO WE ARE

Peninsula is the leading provider of marine energy services and solutions globally. For the last 25 years, we have positioned ourselves as the benchmark for quality in our industry. We offer local knowledge on a global scale.

WHAT YOU’LL DO

Peninsula is a leading integrated marine fuel supplier with a global presence. As we continue to develop our Enterprise Architecture (EA) capabilities, we’re expanding our team to better integrate business and technology domains and support the transition to a culture of continuous change.

We’re seeking a Business Process Architect to join our team. This role suits someone with a background in process architecture, enterprise modelling, or process improvement, who can work across business and technology teams to create meaningful architecture artifacts. Familiarity with enterprise architecture principles is a plus.

You’ll be part of a growing Risk Management function, working with the Team Lead, Operational Risk, IT, and SMEs to document, standardise, and improve business and system processes. You’ll translate operations into BPMN models using our EA tool (Orbus Infinity) and create artifacts (dashboards, data visualisations, and documentation) that make architecture content actionable for business users.

This role requires a systems thinking mindset, strong communication skills, and the ability to support change in a growing organisation. You should enjoy simplifying complexity through process modelling and collaborating with technical SMEs to align business and technology information.

MAIN RESPONSIBILITIES

• Develop and maintain BPMN process maps and data models that reflect business structures and processes
• Build and maintain links between process, data, and application layers within the EA tool
• Create and manage EA artifacts (e.g., dashboards, visualisations, documentation) to support business engagement and decision-making
• Act as an administrator and power user of the Orbus Infinity tool
• Understand and apply business architecture principles, techniques, and tools to address business challenges
• Assist the Lead Business Architect in analysing business processes to identify opportunities for improvement and optimisation
• Collaborate with stakeholders to gather, document, and validate business requirements and design appropriate solutions
• Bring together disconnected information to inform decision-making and support enterprise-wide understanding
• Work with technical SMEs to align business and technology domains and build integrated architecture views
• Contribute to the evolution of EA practices, including strategy, governance, and training
• Support internal communication and training efforts to increase EA literacy across the organisation
• Participate in broader process improvement and change initiatives

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential:

• 3+ years experience in enterprise architecture, process architecture, or a process improvement/business process analyst role
• Proficiency in BPMN (or equivalent process modelling/mapping techniques) and/or familiarity with EA principles
• Ability to analyse information to identify insights
• Strong analytical and visual communication skills
• Experience translating business process into business or architecture artifacts
• Comfortable in a dynamic, evolving environment
• Patient, adaptable, and resilient in supporting continuous transformation, able to deal with complexity and ambiguity to achieve creative problem solving
• Collaborative mindset with ability to work across business and technical teams
• Comfortable working with unstructured data and able to apply logic and rational to provide structure

Desirable:

• Exposure to data visualisation tools (e.g., Power BI) is a plus
• Prior experience in an enterprise architecture role
• Experience working with Orbus Infinity EA software or equivalents (e.g. BizzDesign, Ardoq, LeanIX, etc)
• Experience in similar industry is advantageous

THE OPPORTUNITY

Title: Business Process Analyst

Location: UK (with occasional UK and European travel requirements)

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job summary:

Iron Mountain is seeking a high-calibre Business Process Analyst to join our team, reporting directly to the Managing Director of Warehousing & Logistics Europe. This is a critical role responsible for defining, optimising, and overseeing end-to-end processes within our Warehouse & Logistics business unit.

You will ensure all processes align with our business goals and customer expectations. Your work will be crucial in continuously improving our operations to drive cost savings, efficiency, and service excellence across our expanding European footprint in contract logistics and on-demand storage.

Your role in our mission:

• Own and manage end-to-end business processes for warehousing, transportation, and order fulfilment.
• Define process standards, KPIs, and service level agreements (SLAs).
• Act as the primary liaison between internal stakeholders to ensure alignment on operational goals and performance.
• Monitor 3PL performance, identify areas for improvement, and lead root cause analysis.
• Support or lead transition and migration projects for new customer and partner onboarding.
• Ensure compliance with all regulatory, safety, and quality standards.
• Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma.
• Partner with IT and business teams to optimise logistics systems (WMS, TMS, ERP).
• Ensure data accuracy and reporting transparency across all KPIs.
• Manage and communicate the business impacts of any process changes or disruptions.

Valued skills and experience:

• Education: A Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
• Experience: Demonstrated experience in logistics, supply chain, or process ownership roles.
• Skills & Knowledge:
• Strong knowledge of 3PL operations, contracts, and performance management.
• Experience working with WMS, TMS, and ERP systems.
• Proven ability to analyse data, map processes, and drive continuous improvement.
• Excellent stakeholder management and communication skills.
• Key Competencies:
• Strategic thinking and problem-solving.
• Process design and optimisation.
• Vendor and stakeholder management.
• Analytical and data-driven decision-making.
• Change management.
• Leadership and collaboration.

If you are a proactive and strategic process owner with a passion for logistics and a track record of driving operational excellence, we encourage you to apply.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalised future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

WHO WE ARE

Peninsula is the leading provider of marine energy services and solutions globally. For the last 25 years, we have positioned ourselves as the benchmark for quality in our industry. We offer local knowledge on a global scale.

WHAT YOU’LL DO

Peninsula is a leading integrated marine fuel supplier with a global presence. As we continue to develop our Enterprise Architecture (EA) capabilities, we’re expanding our team to better integrate business and technology domains and support the transition to a culture of continuous change.

We’re seeking a Business Process Architect to join our team. This role suits someone with a background in process architecture, enterprise modelling, or process improvement, who can work across business and technology teams to create meaningful architecture artifacts. Familiarity with enterprise architecture principles is a plus.

You’ll be part of a growing Risk Management function, working with the Team Lead, Operational Risk, IT, and SMEs to document, standardise, and improve business and system processes. You’ll translate operations into BPMN models using our EA tool (Orbus Infinity) and create artifacts (dashboards, data visualisations, and documentation) that make architecture content actionable for business users.

This role requires a systems thinking mindset, strong communication skills, and the ability to support change in a growing organisation. You should enjoy simplifying complexity through process modelling and collaborating with technical SMEs to align business and technology information.

MAIN RESPONSIBILITIES

• Develop and maintain BPMN process maps and data models that reflect business structures and processes
• Build and maintain links between process, data, and application layers within the EA tool
• Create and manage EA artifacts (e.g., dashboards, visualisations, documentation) to support business engagement and decision-making
• Act as an administrator and power user of the Orbus Infinity tool
• Understand and apply business architecture principles, techniques, and tools to address business challenges
• Assist the Lead Business Architect in analysing business processes to identify opportunities for improvement and optimisation
• Collaborate with stakeholders to gather, document, and validate business requirements and design appropriate solutions
• Bring together disconnected information to inform decision-making and support enterprise-wide understanding
• Work with technical SMEs to align business and technology domains and build integrated architecture views
• Contribute to the evolution of EA practices, including strategy, governance, and training
• Support internal communication and training efforts to increase EA literacy across the organisation
• Participate in broader process improvement and change initiatives

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential:

• 3+ years experience in enterprise architecture, process architecture, or a process improvement/business process analyst role
• Proficiency in BPMN (or equivalent process modelling/mapping techniques) and/or familiarity with EA principles
• Ability to analyse information to identify insights
• Strong analytical and visual communication skills
• Experience translating business process into business or architecture artifacts
• Comfortable in a dynamic, evolving environment
• Patient, adaptable, and resilient in supporting continuous transformation, able to deal with complexity and ambiguity to achieve creative problem solving
• Collaborative mindset with ability to work across business and technical teams
• Comfortable working with unstructured data and able to apply logic and rational to provide structure

Desirable:

• Exposure to data visualisation tools (e.g., Power BI) is a plus
• Prior experience in an enterprise architecture role
• Experience working with Orbus Infinity EA software or equivalents (e.g. BizzDesign, Ardoq, LeanIX, etc)
• Experience in similar industry is advantageous

We are seeking a proactive, highly analytical and detail-orientedBusiness Process Analystto join one of our Jersey, Guernsey or Southampton offices.

This is a fantastic opportunity to be instrumental in optimising the Finance team's operational efficiency by analysing, designing, and implementing improved Finance processes. This role sits within the Finance team to work on Finance processes that ar.

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Job Title: Business Process Improvement Analyst

Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer

Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.

Key Responsibilities:

• Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
• Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
• Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
• Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
• Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
• Provide timely project updates and communication to stakeholders at all levels.
• Contribute to broader operational improvement initiatives as needed.

Qualifications & Skills:

• Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
• Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
• Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
• Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
• Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
• A positive, solutions-driven approach with excellent verbal and written communication skills.

It would be advantageous for applicants to have the below:

• Previous experience in a Business Analyst or continuous improvement role.
• Further education or professional development in business process improvement or similar.

A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.

Job Title: Business Process Improvement Analyst

Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer

Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.

Key Responsibilities:

• Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
• Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
• Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
• Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
• Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
• Provide timely project updates and communication to stakeholders at all levels.
• Contribute to broader operational improvement initiatives as needed.

Qualifications & Skills:

• Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
• Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
• Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
• Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
• Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
• A positive, solutions-driven approach with excellent verbal and written communication skills.

It would be advantageous for applicants to have the below:

• Previous experience in a Business Analyst or continuous improvement role.
• Further education or professional development in business process improvement or similar.

A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.

Business Analyst Process Analyst BPMN Broadcast Content Supply Chain
12 Month Contract Rate approx 340pd Outside IR35 TBC
Hybrid working Approx 1 day pw in London .

Business Analyst Process Analyst BPMN Broadcast Content Supply Chain
Business Analyst Role in Content Supply Simplification.

Experience as a Business Analyst / Business Process Analyst with experience of Broadcast and VoD content supply chain workflows.

As part of a wider transformation journey, Our Broadcast client is actively simplifying and modernising its content supply chain. We are currently recruiting a Business Analyst to join the Content Supply Simplification programme.

This role offers a unique opportunity to work at the heart of client's operational transformation. The successful candidate will:

Work with cross-functional teams to analyse and document requirements, including user stories and acceptance criteria, across the full analysis and delivery lifecycle

Help shape solutions that streamline how we manage, move, and deliver content
Play a key role in supporting the implementation of new tools and processes that underpin client's digital content strategy

This is an exciting chance to contribute to a programme with strategic significance, working within a passionate, purpose-driven team shaping the future of media delivery.

Required expertise
Experience as a Business Analyst / Business Process Analyst with project experience of Broadcast and VoD content supply chain workflows.
Business process modelling - working with operational users, business stakeholders, the wider business analysis and solution architecture teams as well as the engineers to help create and explain the 'to be' business processes that will truly drive transformational change
Business Process tools and methodology BPMN modelling experience or similar (ideally Level 2 / 3 ) and ability to help train the wider analysis team in the use of this framework and tools such as Miro/BPMN
Business process change experience


Useful expertise
Benefits Realisation, especially in the drive to produce tangible financial and efficiency related benefits as part of the overall Transformation programme
Jira and Agile methodologies
Knowledge of SDVI Rally platform

Everybody is welcome
Diversity and Inclusion Statement. | PCR Digital
"At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."

We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.