81 Business Process Improvement jobs in the United Kingdom
Business Process Improvement Analyst
Posted 1 day ago
Job Viewed
Job Description
Job Title: Business Process Improvement Analyst
Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer
Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.
Key Responsibilities:
- Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
- Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
- Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
- Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
- Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
- Provide timely project updates and communication to stakeholders at all levels.
- Contribute to broader operational improvement initiatives as needed.
Qualifications & Skills:
- Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
- Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
- Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
- Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
- Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
- A positive, solutions-driven approach with excellent verbal and written communication skills.
It would be advantageous for applicants to have the below:
- Previous experience in a Business Analyst or continuous improvement role.
- Further education or professional development in business process improvement or similar.
A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.
Business Process Improvement Analyst
Posted 4 days ago
Job Viewed
Job Description
Job Title: Business Process Improvement Analyst
Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer
Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.
Key Responsibilities:
- Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
- Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
- Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
- Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
- Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
- Provide timely project updates and communication to stakeholders at all levels.
- Contribute to broader operational improvement initiatives as needed.
Qualifications & Skills:
- Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
- Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
- Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
- Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
- Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
- A positive, solutions-driven approach with excellent verbal and written communication skills.
It would be advantageous for applicants to have the below:
- Previous experience in a Business Analyst or continuous improvement role.
- Further education or professional development in business process improvement or similar.
A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.
Business Process Improvement Manager
Posted 7 days ago
Job Viewed
Job Description
The Business Process Improvement Manager will play a key role in supporting ASEE Group’s ability to achieve and maintain sustainable growth. This role is responsible for driving efficiency, consistency, and innovation across the organisation by analysing, improving, and optimising key business processes. Working collaboratively across departments, the successful candidate will help implement strategic improvements that strengthen operational performance, enhance service quality, and ensure the business remains agile, competitive, and fit for future growth
Key Responsibilities / Accountabilities:
• Analyse and evaluate current business processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Optimise workflows to improve productivity, service delivery, and cost efficiency across departments
• Lead and support initiatives that deliver measurable improvements in business performance
• Ensure that business process initiatives align with organisational goals, policies, and compliance requirements
• Support the development, standardisation, and documentation of updated procedures and policies
• Use data, KPIs, and metrics to assess operational performance and process effectiveness
• Conduct root cause analysis, benchmarking, and trend reporting to support decision-making and continuous improvement
• Work closely with cross-functional teams, department heads, and senior management to drive and embed process changes
• Facilitate workshops, working groups, and feedback sessions to engage stakeholders and ensure effective implementation
• Ensure that all improvements comply with relevant legal, regulatory, and internal standards
• Implement and monitor quality control mechanisms to assess the impact of process changes
• Develop training programs and materials to support the rollout of new or revised processes
• Provide coaching and knowledge sharing to foster a continuous improvement mindset across the organisation
• Identify opportunities to adopt or optimise digital tools, systems, and automation solutions
• Stay current with industry trends and emerging technologies to support business transformation • Produce reports and dashboards highlighting key improvements, performance gains, cost savings, and efficiency metrics
• Present findings and recommendations to senior stakeholders, promoting data-driven decision-making
• Analyse customer feedback and journey data to identify process enhancements that improve satisfaction and service quality
• Work with customer-facing teams to implement solutions that enhance the customer experience
Key Skills & Competencies:
• Strong analytical and problem-solving skills
• Proficiency in process improvement methodologies (e.g. Lean, Six Sigma, Kaizen, DMAIC)
• Excellent communication and interpersonal skills
• Ability to lead cross-functional projects and influence stakeholders at all levels
• High attention to detail with a focus on outcomes and business value
• Experience with process mapping and modelling tools (e.g. Visio, Lucidchart, BPMN)
• Change management and project coordination capabilities Qualifications & Experience:
• Degree in Business, Operations Management, Industrial Engineering, or related field (preferred)
• Proven experience in a business process improvement or operations optimisation role
• Certification in Lean Six Sigma or equivalent (desirable)
• Strong understanding of compliance, quality assurance, and performance metrics
Business Process Improvement (BPI) Lead
Posted 4 days ago
Job Viewed
Job Description
Business Process Improvement (BPI) Lead
LOCATION:
Staines or Cheadle
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Process Improvement (BPI) Lead

Posted 10 days ago
Job Viewed
Job Description
Business Process Improvement (BPI) Lead
LOCATION:
Staines or Cheadle
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Process Continuous Improvement Manager
Posted 1 day ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
- Develop and implement a Continuous Improvement strategy aligned with business goals.
- Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
- Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
- Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
- Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
- 2:1 Bachelor's degree in Engineering, Business Administration, Operations Management or IT Disciplines.
- Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
- Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
- Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to (url removed).
Business Process Continuous Improvement Manager
Posted 4 days ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
- Develop and implement a Continuous Improvement strategy aligned with business goals.
- Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
- Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
- Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
- Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
- 2:1 Bachelor's degree in Engineering, Business Administration, Operations Management or IT Disciplines.
- Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
- Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
- Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to (url removed).
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Business Process Continuous Improvement Manager
Posted 4 days ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisa.
WHJS1_UKTJ
Business Analysis Professional Traine
Posted 293 days ago
Job Viewed
Job Description
If so, this opportunity could be for you!
Due to a severe skills shortage in the marketplace, Business Analysts are in high demand.
We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in a variety of Business Analysis related roles.
Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector.
Join us on our FREE Business Analysis Webinar, by clicking 'Apply for this job', and we will send you the joining link.
Once you have attended this Free Webinar, you can decide if this is something that you would like to pursue.
Requirements
NO EXPERIENCE REQUIREDYou should:
- Be analytical and have good attention to detail.
- Be committed to pursuing a career in Business analysis.
- Be a quick learner.
- Be able to think in a structured manner.
Benefits
- Quickest way to build an exciting career in the business world, whether you have little or no prior experience.
- Gain the skills, knowledge and certification required for a career in the Business analysis.
- Increased earning potential and job security.
- Flexible working opportunities within the industry.
- This programme is a great alternative to attending university or college, as this pathway offers a quicker and more flexible route to success in this sector.
Payments Architect (with Business Analysis Expertise)
Posted 1 day ago
Job Viewed
Job Description
Job Description:
- We are seeking a Payments Architect with strong expertise in payment system architecture, clearing mechanisms, and business analysis. The ideal candidate should have experience in SEPA (SCT & Instant), RTGS, ACH, ISO 20022 migration, SWIFT messaging (MT/MX), and cross-border payments.
- This role requires both technical leadership and business analysis proficiency, ensuring seamless design and implementation of payment solutions while engaging with regulators, payment schemes, and internal stakeholders.
Key Responsibilities:
- Architect and design payment solutions aligned with global standards, including SEPA SCT/Instant, RTGS, ACH, & TARGET2.
- Lead ISO 20022 migration projects, ensuring alignment with SWIFT MX and GPI standards.
- Collaborate with regulators and payment schemes to facilitate direct or indirect participation in payment networks.
- Conduct gap analysis and requirement validation to ensure completeness and accuracy in payment system implementations.
- Drive payment system modernization initiatives, including real-time payment processing, accelerated settlements, and API-based payment integrations.
- Lead business analysis activities, including functional requirement gathering, solution documentation, and process reengineering.
Required Skills & Experience:
- 12+ years of experience in Payment Architecture, Solution Design, and Business Analysis within the banking or fintech sector.
- Expertise in SEPA SCT & Instant, RTGS, ACH, SWIFT (MT/MX), ISO 20022, and real-time payments.
- Strong knowledge of payment settlement mechanisms and FX integration.
- Experience working with payment system regulators and payment scheme participation (direct/indirect).
- Proficiency in requirement gathering, process mapping, and gap analysis to identify and mitigate missed requirements.
- Hands-on experience with payment orchestration, billing integration, and high-value/low-value payment processing.
- Experience in Agile methodologies, working with cross-functional teams in a financial institution or fintech environment.
- Ability to engage with stakeholders across business, operations, IT, and regulatory bodies to ensure smooth implementation of payment solutions.