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HR Business Partner Senior Director - Global Businesses & Functions - IT
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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As a Senior Director, HR Business Partner (HRBP) for IT & Function, and member of our Global Businesses & Functions (GBF) People Team, you will operate as a strategic business partner to BCG’s global IT and transformation leadership, including the CIO and Global IT Strategy & Transformation Executive Director. As part of the IT Leadership team, you will lead the design and execution of people strategies that align talent, organizational effectiveness, and workforce planning with the broader business transformation agenda.
You will bring thought leadership and partnership to senior executives to drive enterprise-wide people priorities, including organization design, capability building, leadership effectiveness, strategic workforce planning, and change enablement. Acting as a catalyst for innovation and change, you will embed agile, data-informed, and future-forward HR solutions that elevate IT’s readiness to deliver on BCG’s digital and enterprise ambitions.
YOU’RE GOOD AT
* Strategic business partnering: Advising senior leaders and executive teams, acting as a trusted advisor to align people strategies with IT transformation goals.
* Driving workforce transformation: Translating future business needs into talent strategies through organizational design, capability mapping, and mobility models.
* Enabling change: Leading programs to evolve organizational culture, build leadership capability, and drive adoption of new ways of working across complex stakeholder groups.
* Influencing and coaching: Guiding senior leaders through high-impact decisions on team structure, leadership development, performance management, and talent planning.
* Analytics and insight: Using workforce data, capacity models, and transformation metrics to inform people strategies and deliver compelling narratives to senior audiences.
* End-to-end talent execution: Leading the delivery of all cyclical people processes—including talent reviews, succession planning, performance management, engagement, and compensation.
* Cross-functional collaboration: Partnering with Finance, HR Centers of Excellence, and IT Strategy & Transformation teams to align talent and capability strategies with business delivery outcomes.
* Leadership presentation and storytelling: Crafting executive-ready materials to support decision-making and ensure consistent communication across global audiences.
What You'll Bring
* 12+ years of progressive HR experience in a global, matrixed organization, ideally with exposure to technology and/or consulting environments.
* Demonstrated experience advising executive-level leaders and building high-trust partnerships with senior stakeholders.
* Strong background in organizational development, strategic workforce planning, change enablement, and talent strategy execution.
* Experience in transformation programs or HR strategy roles that intersect with capability planning, operating model design, or AI/digital enablement initiatives.
* Exceptional analytical and communication skills; comfort navigating ambiguity and making data-informed decisions.
* Advanced Excel, PowerPoint, and collaboration tool proficiency (e.g., Slack, Trello).
* Bachelor's degree required; advanced degree (e.g., MBA, MS in HR/OD) strongly preferred.
Who You'll Work With
You will report into the Global Services HR & Business Services Executive Director and partner closely with the CIO, Global IT Strategy & Transformation Executive Director, HRBP for IT, and other senior leaders across Global IT and BCG’s HR function. You will also engage with HRBPs from other functions, Talent CoEs, Finance business partners, and the Investment Committee to embed a cohesive, enterprise-aligned talent agenda.
As a member of the GBF People Leadership Team, you will contribute to broader HR initiatives and help shape the future of people strategy across BCG’s global functions.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.
Business Operations Manager
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Tremco CPG UK manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks.
Reporting into the Head of Business Operations and Customer Services this role will lead the process and development of the SIOP process in the UK.
Duties Include:
- Responsible for planning, managing, and controlling the Tremco portfolio of products from forecasting and demand to supply output in order to support commercial, financial, and operational plans for both BIFG & Intercompany.
- Management of Stock inventory levels in line with the Business Sales Working Capital metrics.
- Ensuring that all data held in SAP is updated on a regular basis in line with business & Sales requirements.
- Work with the Global Support Centre to ensure the pricing procedures are following, maintained and improvements implemented.
- Accountable for the Daily Operations and Management of SAP MasterData, BIFG Processes, Inventory, Export & UK Pricing Team based in Wigan.
Successful candidates will have the following:
- Strong project management skills.
- A passion for Customers and Customer Service is essential for this role along with the ability to communicate at all levels across the business.
- Good time management and the ability to prioritise tasks to reflect Business needs. Able to work both independently and collaboratively, and within the service-level agreements.
- People management experience including; PIP's, Talent Management and Succession planning. along with the ability to engage, motivate and inspire your team.
Salary & Benefits:
- A competitive annual salary.
- Lucrative performance-based bonus scheme.
- 25 days holiday entitlement (excluding bank holidays) increasing to 27 days holiday following length of service with the business.
- A range of attractive benefits (pension, life assurance, private medical, enhanced family friendly leave, flexible benefits and perkbox).
Become part of our team and shape the future of Tremco CPG UK!
The Company is committed to the principle of equal opportunities and is opposed to any form of unfair discrimination on the grounds of race, sex or marital status, disability, sexual orientation, gender identity, gender expression and sex characteristics’, age, religion, or belief. Candidates will be chosen on the basis of their ability and suitability for the role.
Business Operations Coordinator
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About us
If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.
Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.
Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.
Position Summary
The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.
The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.
Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.
The Role:
- Ensure strict adherence to operational policies, processes, and compliance requirements.
- Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
- Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
- Oversee and run PMC’s client review call process
- Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
- Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
- Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
- Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
- Support the design and implementation of automation and process improvements to increase efficiency and scale.
What you’ll bring:
- Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
- Experience working in fast paced environment where no task is too small or big
- A “doer” who takes ownership and consistently delivers, nothing slips through the cracks
It would be nice for you to have:
- Highly organised, detail-oriented, dependable and resilient.
- Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
- Confident in managing competing priorities and deadlines.
- Proactive, resourceful, and solution-focused with a can-do attitude.
- Clear communicator (written and verbal) with excellent documentation skills.
- Strong IT literacy (Microsoft Office, project management and collaboration tools).
What else you need to know:
This role is based at our offices in London
We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at
Business Operations Coordinator
Posted today
Job Viewed
Job Description
About us
If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.
Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.
Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.
Position Summary
The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.
The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.
Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.
The Role:
- Ensure strict adherence to operational policies, processes, and compliance requirements.
- Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
- Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
- Oversee and run PMC’s client review call process
- Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
- Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
- Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
- Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
- Support the design and implementation of automation and process improvements to increase efficiency and scale.
What you’ll bring:
- Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
- Experience working in fast paced environment where no task is too small or big
- A “doer” who takes ownership and consistently delivers, nothing slips through the cracks
It would be nice for you to have:
- Highly organised, detail-oriented, dependable and resilient.
- Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
- Confident in managing competing priorities and deadlines.
- Proactive, resourceful, and solution-focused with a can-do attitude.
- Clear communicator (written and verbal) with excellent documentation skills.
- Strong IT literacy (Microsoft Office, project management and collaboration tools).
What else you need to know:
This role is based at our offices in London
We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at
Business Operations Specialist
Posted today
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Job Description
The Business Operations Specialist II works with the Sales, Sales Ops, Legal, Accounting, Export Compliance, and other departments to process customer orders and generate license keys. This role is responsible for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Specialist II is able to handle some complex tasks and accomplish straightforward work without assistance.
Key Duties and Responsibilities
- Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures
- Generates timely, accurate license keys and software license entitlement information, and delivers them to sales channels and customers
- Assists customers attempting to enroll for the ANSYS, Inc. Customer Portal
- Utilizes CRM checks to strive for succinct data integrity
- Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues
- Provides assistance to sales personnel for proper order submission and documentation
- Interfaces with legal, accounting, and sales departments to facilitate procedural and policy adherence
- Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service
- Participates in department projects such as developing rollout plans for product delivery
Minimum Education/Certification Requirements and Experience
- Associate’s Degree or minimum 4 years of experience in a billing, order processing, or customer service environment
- Excellent customer services skills and orientation
- Demonstrated organizational and analytical skills
- Experience working in database environment including strong report generation responsibilities and analytics skills
- Demonstrated ability and experience in a detail-oriented position
- Ability and willingness to perform in fast paced, rapidly changing environment
- Excellent communication and interpersonal skills
- Demonstrated ability to multi-task in a deadline driven environment
- Microsoft Office experience required
Preferred Qualifications and Skills
- Prior CRM experience preferred
- Bachelor’s Degree is preferred but equivalent relevant experience considered
- Previous experience with servicing global customers is highly preferred
- Experience working with Salesforce, Snowflake, and PowerBI
- Experience improving processes
Business Operations Assistant
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Job Description
Operations Assistant at GTR Composites Group, based in Fontwell, West Sussex. This is an entry-level position ideal for someone looking to grow their experience in business, with a potential for further training.
Reporting to the Business and Operations Development Manager (Group), the Operations Assistant will provide day-to-day administrative support to the Senior leadership team. The role will also involve supporting wider business functions as needed.
Key responsibilities:
· Uphold the highest standards of confidentiality and discretion at all times, particularly when handling sensitive business information, communications, and documentation
· Provide administrative support to the Senior leadership team.
· Attend meetings and take accurate minutes, ensuring timely distribution and follow-up on action points.
· Assist in the creation, maintenance, and reporting of departmental KPIs and performance metrics.
· Support the preparation of reports, presentations, and documentation for internal and external use.
· Maintain and update records, databases, and filing systems.
· Coordinate and schedule meetings, appointments, and travel arrangements.
· Works across departments to ensure smooth communication and workflow.
· Provide ad hoc support across the business, including procurement, logistics, stores, facilities, and 3D printing departments.
· Assist with onboarding/ training and the preparation of training documentation for new starters within the relevant departments.
· Support continuous improvement initiatives and contribute to process efficiency projects.
· Assist in planning and delivering small-scale projects, including tracking progress and reporting outcomes
· Respond to internal and external queries professionally and efficiently
· Help document and improve administrative processes and workflows
· Ensure data handling and record-keeping comply with company policies and data protection regulations
Key requirements:
· Excellent written and verbal communication skills.
· Strong organisational and time management abilities.
· Proficient in Microsoft Office (Word, Excel, PowerPoint).
· Basic data analysis or Excel reporting (desirable but not essential).
· High attention to detail and accuracy.
· Ability to work independently and as part of a team.
· Positive, proactive attitude with a can-do approach.
· Previous administrative experience (desirable but not essential).
· Interest in business operations and development.
· Experience in a manufacturing or engineering environment (desirable but not essential).
Additional Information:
· Core hours: 8:00am to 4:30pm, Monday to Friday.
· 20 days holiday + bank holidays (+1 day each year of service up to 5).
· Flexible working available.
· Training and development opportunities, including potential apprenticeship pathways.
Job Type: Full-time
Pay: £12.42-£14.00 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
Work Location: In person
Business Operations Manager
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Job Description
Business Operations Manager
– Tucker Sone
Hybrid – with regular presence in London | Full-time / Permanent
Tucker Stone is a boutique executive search firm partnering with senior leaders and organisations globally, to identify and appoint exceptional HR talent. Our high-touch, relationship-driven approach combines bespoke research, deep market knowledge & networks, and trusted client advice.
We are now looking for a
Business Operations Manager
– a senior, multi-talented professional who will play a pivotal role in driving growth and ensuring the smooth running of the business. This is a varied and influential role spanning
executive support & administration, operations,
business development & marketing activities
What you'll be doing
- Act as a trusted partner to our Search Partners, managing projects, preparing high-quality reports, proposals, and presentations, and ensuring excellence at every stage of the search process.
- Provide executive and administrative support, including international diary management, scheduling client and candidate meetings/interviews, and overseeing the coordination of all search activity.
- Support client and candidate engagement with professionalism, discretion, and polish.
- Lead on marketing and business development activities – from client pipeline and proposals to events, social media, and brand presence.
- Oversee day-to-day operations including finance, IT, and process improvements to drive efficiency.
- Manage data, systems, and platforms to ensure accurate information and strong client/candidate relationships.
- Provide commercial insight and strategic input to support business growth.
What we're looking for
Proven experience in a senior operations, business management, EA/Chief of Staff in an executive search or wider Human Capital/ management consulting business
Outstanding organisational, project management, and interpersonal skills.
Strong commercial acumen and confidence in influencing business growth.
Phenomenal customer experience mentality - excellent relationship management & engagement skills and attitude.
Incredible attention to detail, high quality communication skills, calm, professional & efficient administrative capability
Experience across marketing, communications, and client development.
Tech confidence – highly proficient in Microsoft Office; CRM/database, Adobe/Canva editorial suite, LinkedIn and AI
Why join Tucker Stone?
A broad and influential role, working directly with the firm's leadership.
Opportunity to help shape the growth and direction of an international boutique, high-performing search firm.
Exposure to senior leaders, executives, and decision-makers.
A supportive, collaborative environment where initiative is valued.
Competitive salary and benefits.
If you're a strategic thinker with a hands-on mindset who thrives in an entrepreneurial environment and enjoys variety, we'd love to hear from you.
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Manager, Business Operations
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Manager, Business Operations - Rotor Blades Repair Center
(Job Number:
Business Management
Fulfil the roles and responsibilities of the Nominated Person for Part 145 as required by EASA and the UK Civil Aviation Authority (CAA).
Site lead for the Business Operations Team.
Provide the right leadership, direction, and management to the Team with a strong results-oriented focus across safety, people, quality, service delivery and cost management.
Manage and grow the key relationships with customers and partners.
Lead, organise, measure, and drive the performance of the operations team in support of company goals and objectives.
Design, develop, and deliver management processes that are required to comply with the relevant regulatory and business requirements.
Proactively measure, monitor, and evaluate operational KPI's taking appropriate actions to ensure levels of performance are not compromised.
Co-ordination of key support services, e.g. Human Resources, IT and Finance to optimise overall site excellence.
Overall responsibility for the facilities management.
To ensure employees have the appropriate mandatory training for their role.
Ensuring the Maintenance organisations compliance with company SMS and Occurrence reporting responsibilities.
Form 4 Holder for UK CAA Part 145 Maintenance Repair Organisation (MRO).
Ensure that components are maintained to the requirements of Part 145 and in compliance with Part CAMO contracted requirements.
Administer technical training requirements and recommendations for company authorisation.
Operational
Maintain processes which are aligned with Company policy and within the regulatory requirements in the context of the company approvals.
The implementation of Lean practices.
Liaise with Company Technical Services in relation to Pt 145 activities.
Ensure all engineering facilities and office accommodation operate to Part 145 standard with an appropriate working environment.
Ensure provision of compliant storage facilities for the necessary parts, tools, equipment, and materials to perform the planned tasks to Part 145 standard.
Alignment of Maintenance organisational structure and compensation and benefits management is aligned with Company Policy.
Financial:
Control of costs within the approved budget.
Supporting the development of external customers and revenue as required by Company Policy.
Ensure all stakeholders are engaged in major decisions.
Contribute to the Company Financial audit requirements.
Deliver P&L performance through strong leadership of the entire team.
Monitor monthly operating budget and annual company operating budget to ensure site achieves key financials.
Develop the annual budget in line with the annual business planning schedule.
Quality
Implementation of effective corrective actions following audits and incidents.
Establishing and implementing corrective actions following Audits.
Participate in investigations as requested by the Safety & Compliance Monitoring Manager.
Liaise with the Safety & Compliance Monitoring Manager for matters affecting continued airworthiness.
Ensure the Company Maintenance Expositions are aligned with the relevant Aviation Authorities and are implemented.
Ensuring appropriate Supplier Evaluation and support arrangements, in line with Company Policy.
Safety
Safety and Communication.
Ensure we have a safe working environment where people can come to work and get home safe every night.
Championing Safety initiatives within the business.
Ensuring that the safety practices are implemented and adopted in line with Company requirements.
Required Qualifications (Essential)
Must meet the requirements of UK CAA / EASA Part 145.A.30 (notes below )
Human Factors
Auditing
Safety Management System
Competencies
Must be capable of working on own initiative and with a small team.
Good communication skills.
Analytical, administrative and organisational.
Ability to work under pressure, to deadlines and multi-task.
Strong communicator (written and verbal).
Well organised and self-motivated.
Experience required
Aircraft/Helicopter Engineering/maintenance experience.
Employee management Experience.
Previous management experience.
Planning experience is desirable.
Project management skills are desirable.
Strong understanding of the regulatory framework.
5 years of relevant work experience, of which at least 2 years should be from the aeronautical industry in an appropriate position.
IT literate
Recruiting Company Bell Textron Inc.
Primary Location Great Britain-England-Warminster
Job Field Product Support
Schedule Full-time
Job Level Manager with Direct Reports
Job Type Standard
Shift First Shift
Travel Yes, 10 % of the Time
Job Posting 06/13/2025, 11:11:47 AM
Business Operations Manager
Posted today
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Tremco CPG UK manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks.
Reporting into the Head of Business Operations and Customer Services this role will lead the process and development of the SIOP process in the UK.
Duties Include:
- Responsible for planning, managing, and controlling the Tremco portfolio of products from forecasting and demand to supply output in order to support commercial, financial, and operational plans for both BIFG & Intercompany.
- Management of Stock inventory levels in line with the Business Sales Working Capital metrics.
- Ensuring that all data held in SAP is updated on a regular basis in line with business & Sales requirements.
- Work with the Global Support Centre to ensure the pricing procedures are following, maintained and improvements implemented.
- Accountable for the Daily Operations and Management of SAP MasterData, BIFG Processes, Inventory, Export & UK Pricing Team based in Wigan.
Successful candidates will have the following:
- Strong project management skills.
- A passion for Customers and Customer Service is essential for this role along with the ability to communicate at all levels across the business.
- Good time management and the ability to prioritise tasks to reflect Business needs. Able to work both independently and collaboratively, and within the service-level agreements.
- People management experience including; PIP's, Talent Management and Succession planning. along with the ability to engage, motivate and inspire your team.
Salary & Benefits:
- A competitive annual salary.
- Lucrative performance-based bonus scheme.
- 25 days holiday entitlement (excluding bank holidays) increasing to 27 days holiday following length of service with the business.
- A range of attractive benefits (pension, life assurance, private medical, enhanced family friendly leave, flexible benefits and perkbox).
Become part of our team and shape the future of Tremco CPG UK!
The Company is committed to the principle of equal opportunities and is opposed to any form of unfair discrimination on the grounds of race, sex or marital status, disability, sexual orientation, gender identity, gender expression and sex characteristics’, age, religion, or belief. Candidates will be chosen on the basis of their ability and suitability for the role.
Business Operations Coordinator
Posted today
Job Viewed
Job Description
About us
If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.
Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.
Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.
Position Summary
The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.
The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.
Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.
The Role:
- Ensure strict adherence to operational policies, processes, and compliance requirements.
- Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
- Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
- Oversee and run PMC’s client review call process
- Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
- Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
- Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
- Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
- Support the design and implementation of automation and process improvements to increase efficiency and scale.
What you’ll bring:
- Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
- Experience working in fast paced environment where no task is too small or big
- A “doer” who takes ownership and consistently delivers, nothing slips through the cracks
It would be nice for you to have:
- Highly organised, detail-oriented, dependable and resilient.
- Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
- Confident in managing competing priorities and deadlines.
- Proactive, resourceful, and solution-focused with a can-do attitude.
- Clear communicator (written and verbal) with excellent documentation skills.
- Strong IT literacy (Microsoft Office, project management and collaboration tools).
What else you need to know:
This role is based at our offices in London
We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at