88,728 Call Center jobs in the United Kingdom

ABOUT US

We are a globally acclaimed people agency, but we are more than an agency— we are theindustry-leading staffing partner that transforms connections between people and brands intounforgettable experiences.

Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences.

Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a networkof partner agencies spanning the globe, Elevate is your unparalleled global events staffingagency. Our partnerships include collaborations with industry giants such as Formula 1, Meta,Disney, Coca-Cola, Octagon, Jack Morton, On Location, and more.

Innovation: Elevate doesn't just keep up; we lead the way in staffing, using innovation andinsight to create extraordinary moments.

More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront ofeverything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-timeinsights backed by over 250 individual data points empowering, brands to understand andconnect with their consumers.

ELEVATING PEOPLE & PURPOSE

As a people-centric agency, we pride ourselves on the authenticity and individuality of ourteam—a true reflection of our People-People Company Value. Our commitment to ElevatingPurpose goes beyond words, with concrete actions in our social and environmental initiatives.We firmly believe in the importance of inclusive organisations, and the staffing industry, andwe're proud to be at the forefront of this movement.

Fairness is at our core. We believe in hiring the best person for the job and valuing our team'sdiverse mix of cultures, perspectives, skills, and experiences. We absolutely welcomeapplications from anyone with a disability and ask you to indicate if you require anyadjustments during the interview or application process so we can support you.

THE ROLE

We have one exciting new role for a Staffing Executive within a fast-growing promotional eventand staffing agency. If you’re interested handling both large and smaller detailed events andstaffing projects in a range of formats, then this could be for you. This is great opportunity foranyone with strong multitasking and organization skills.

The role is full time, fixed term position and works within our current hybrid working structure, where you will be expected to work within our office in London at a minimum 3 days per week.

ROLES & RESPONSIBILITIES

• General and job specific: day to day staff recruiting, screening staff for campaigns, booking staff onto campaigns and briefing staff ahead of campaigns via telephone to ensure they are fully prepared for their upcoming job
• Creating staff profiles (including video profiling)
• Managing staff database i.e. working through applications and potential new recruits, updating staff appraisals once a job has been completed and processing staff expenses as well as dealing with any pay related queries
• Maintain and recommend improvements to the staffing database
• Explore and develop new recruitment methods i.e through social media, upcoming events that Elevate could potentially attend
• Manage logistics and associated staffing admin required for campaign delivery i.e. booking transport or accommodation for more complex campaigns, or arranging delivery/courier services
• Other administrative duties to support Account Managers
• Contribute to content and manage social media channels
• Management of inbound calls and emails from staff to the Elevate UK email account
• Support more senior members of the team with ad hoc research tasks & general admin
• Always working towards building relationships with the field team
• Ensure all staff are appropriately appraised after each activity
• Working collaboratively as a team to support both other team members and the general team / business needs

REQUIREMENTS & SKILLS

• Proficient in both written and spoken English and German
• Graduate degree or relevant previous work experience
• Well-developed interpersonal skills and confidence to speak to staff, suppliers, etc. – confident phone manor.
• A first class listener and communicator, with great organizational and trouble shooting skills.
• Strong multi-tasking, organizational skills with the ability to prioritize.
• Strong computer skills (experienced with Microsoft office suite – PowerPoint, Excel)
• Excellent time management and attention to detail.
• Ability to work as a team member, and willing to provide support.

SALARY AND BENEFITS

The role offers a salary between £30,000-£34,000 depending on experience. The role is a fixed term contract for 12 months. We are looking for someone to start as soon as possible.

Elevate also has a fantastic benefits package which is regularly reviewed and updated. Our benefits cover health and wellbeing, work environment and culture, development and financial support. Some of our benefits include:

• Private healthcare
• Contribution to fitness kit
• Flexible working opportunities – hybrid working with 3 days per week in the office
• Contributions to your home office environment
• Summer and winter company parties
• A very competitive holiday allowance
• Charity and volunteering days
• A mentoring programme
• Access to therapy and mental health first aiders
• Pension scheme

Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.
Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary! #ElevateYourCareer #JoinUsNow