121 Capacity Planning jobs in the United Kingdom
Capacity Planning Manager
Belper, East Midlands
£60000 Annually
Talk Staff Group Limited
Posted today
Job Viewed
Job Description
We are seeking an experienced Capacity Planning Manager to join a growing contact centre and operations team. This is a pivotal role in analysing business forecasts, aligning resources, and ensuring operational efficiency while supporting strategic objectives.
To succeed as a Capacity Planning Manager, you'll need to be able to:
- Analyse business forecasts and operational trends to assess current and future capacity requirements.
- Develop and refine planning models that improve resource utilisation and efficiency.
- Work closely with cross-functional teams, you will be aligning capacity strategies with business objectives and operational realities.
- Lead regular planning meetings and present KPIs, you are driving transparency and informed decision-making.
- Identify and implement process improvements that enhance productivity and reduce costs.
- Lead and develop and guide a small capacity planning team
To succeed as a Capacity Planning Manager, you’ll need:
- A degree or equivalent qualification in business, operations, or a related field (or relevant practical experience)
- Substantial experience in capacity planning, ideally with leadership responsibilities
- Strong knowledge of planning tools such as SAP, Oracle, or similar, along with advanced Excel proficiency
- Proven analytical ability to interpret data and lead cross-functional initiatives
- Familiarity with Lean, Six Sigma, or other process improvement methodologies (advantageous but not essential)
- Strong communication skills with the ability to present clear reports and forecasts to senior stakeholders
- Understanding of industry regulations and compliance standards related to capacity planning
This is an excellent opportunity for a forward-thinking Capacity Planning Manager to shape strategy, improve efficiency, and support operational excellence in a thriving, people-focused business.
Hours and Salary
- Monday to Friday – 39.5 hours – flexible start time
- 25 days holiday plus banks
- Onsite working with possible hybrid option after 3-6 months
- Excellent Pension scheme
- Team building activite
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Agency n relation to this vacancy.
See our website for more details and jobs available - (url removed)
(phone number removed)
This advertiser has chosen not to accept applicants from your region.
0
Capacity Planning Manager
Derbyshire, East Midlands
£55000 - £60000 Annually
Brook Street
Posted 1 day ago
Job Viewed
Job Description
Capacity Planning Manager
About the Role
Key Responsibilities
What We're Looking For
Location: Belper
Salary: Up to 60,000 based on experience
Hours: Full-time, 39.5 hours per week
On-site role
Brook Street is proud to be working in partnership with a leading boiler manufacturer based in Belper , currently seeking a Capacity Planning Manager to join their growing team. This is a fantastic opportunity for an experienced professional to make a tangible impact within a well-established and forward-thinking company.
About the Role
As the Capacity Planning Manager , you will play a key role in ensuring that operational capacity aligns with both short-term demand and long-term business strategy. You will use your analytical expertise to forecast resource needs, optimise performance, and lead your team to deliver best-in-class planning solutions.
Key Responsibilities
Analyse business forecasts and operational trends to assess current and future capacity requirements
Develop and refine planning models to maximise resource utilisation and operational efficiency
Collaborate cross-functionally to align capacity strategies with business goals
Lead regular capacity planning meetings and present performance KPIs to senior stakeholders
Identify and implement continuous improvements to reduce costs and boost productivity
Guide and develop the capacity planning team, fostering a culture of excellence and collaboration
What We're Looking For
A degree (or equivalent qualification) in Business, Operations, Supply Chain or a related field
Significant experience in capacity planning, ideally with leadership responsibilities
Proficient in planning tools such as SAP or Oracle and advanced Excel skills
Strong analytical and data interpretation abilities
Experience with or willingness to learn Lean , Six Sigma , or other process improvement methodologies
Confident in applying forecasting methods and delivering clear reports to senior management
Awareness of relevant regulations and compliance standards in planning and operations
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
This advertiser has chosen not to accept applicants from your region.
1
Capacity Planning Analyst
Newcastle, Northern Ireland
Sage
Posted 7 days ago
Job Viewed
Job Description
Capacity Planning Analyst
Job Description:
Join us as a Capacity Planning Analyst and play a key role in shaping the success of our global customer service operation. In this role, you'll use your analytical skills to deliver accurate supply and demand forecasts, helping us achieve our global targets while keeping costs under control. By turning data into actionable insights, you'll strategically optimise workforce allocation across multiple channels, ensuring every customer enjoys an outstanding experience. You'll have the independence to make a real impact-driving efficiency, improving performance, and directly contributing to our business growth.
This is a hybrid role - three days per week in our Newcastle office
Key Responsibilities:
- Responsible for developing and maintaining both long-term and short-term supply and demand plans for multiple departments across multiple locations.
- Build a deep understanding of demand drivers for the products within your scope by collaborating closely with change management, readiness, and product teams.
- Influence stakeholders by driving proactive communication with senior leaders, presenting data-driven recommendations to support resource adjustments, including recruitment, scheduling, and workforce reallocation.
- Collaborate with the operation and reporting teams to ensure accurate tracking of historical performance and actual resource, influencing best practice
- Advise on multiskilling required to provide optimum resilience, and support operation with planning allocation of case work to analysts
- Partner with operational teams to ensure that customer support journeys and colleague performance targets are accurately reflected in the resource models.
- Continuously evaluate and refine processes, practices, procedures, and tools to drive improvements and efficiency throughout the capacity planning cycle.
- Collaborate with the global Workforce Management (WFM) team to share best practices, knowledge, and insights, contributing to increased efficiency across the organization.
- Analyse patterns, trends, and opportunities to enhance efficiency and case handling capacity, identifying improvement opportunities, advocating their adoption, driving continuous improvement in operational performance.
Must have:
- Proven ability in data analysis, forecasting, and headcount planning within contact centre environments.
- High proficiency in Microsoft Excel with an understanding of Erlang modelling.
- Experience with workforce management systems and reporting tools.
- Strong problem-solving skills, attention to detail, and the ability to interpret and action complex data.
- Capability to identify improvement opportunities in large datasets and presenting technical insights clearly to diverse audiences.
- Experience of influencing senior leaders.
Your Benefits
- Competitive base salary and commission structure
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
#LI-VK1
Function:
Customer Operations
Country:
United Kingdom
Office Location:
Newcastle
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
Job Description:
Join us as a Capacity Planning Analyst and play a key role in shaping the success of our global customer service operation. In this role, you'll use your analytical skills to deliver accurate supply and demand forecasts, helping us achieve our global targets while keeping costs under control. By turning data into actionable insights, you'll strategically optimise workforce allocation across multiple channels, ensuring every customer enjoys an outstanding experience. You'll have the independence to make a real impact-driving efficiency, improving performance, and directly contributing to our business growth.
This is a hybrid role - three days per week in our Newcastle office
Key Responsibilities:
- Responsible for developing and maintaining both long-term and short-term supply and demand plans for multiple departments across multiple locations.
- Build a deep understanding of demand drivers for the products within your scope by collaborating closely with change management, readiness, and product teams.
- Influence stakeholders by driving proactive communication with senior leaders, presenting data-driven recommendations to support resource adjustments, including recruitment, scheduling, and workforce reallocation.
- Collaborate with the operation and reporting teams to ensure accurate tracking of historical performance and actual resource, influencing best practice
- Advise on multiskilling required to provide optimum resilience, and support operation with planning allocation of case work to analysts
- Partner with operational teams to ensure that customer support journeys and colleague performance targets are accurately reflected in the resource models.
- Continuously evaluate and refine processes, practices, procedures, and tools to drive improvements and efficiency throughout the capacity planning cycle.
- Collaborate with the global Workforce Management (WFM) team to share best practices, knowledge, and insights, contributing to increased efficiency across the organization.
- Analyse patterns, trends, and opportunities to enhance efficiency and case handling capacity, identifying improvement opportunities, advocating their adoption, driving continuous improvement in operational performance.
Must have:
- Proven ability in data analysis, forecasting, and headcount planning within contact centre environments.
- High proficiency in Microsoft Excel with an understanding of Erlang modelling.
- Experience with workforce management systems and reporting tools.
- Strong problem-solving skills, attention to detail, and the ability to interpret and action complex data.
- Capability to identify improvement opportunities in large datasets and presenting technical insights clearly to diverse audiences.
- Experience of influencing senior leaders.
Your Benefits
- Competitive base salary and commission structure
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
#LI-VK1
Function:
Customer Operations
Country:
United Kingdom
Office Location:
Newcastle
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
2
Capacity Planning Manager
DE56 1JT Belper, East Midlands
£55000 - £60000 annum
Blue Arrow
Posted 1 day ago
Job Viewed
Job Description
Capacity Planning Manager
Are you ready to shape the future of operational efficiency?
Join a global leader in sustainable climate solutions as a strategic and analytical leader in the role of Capacity Planning Manager-someone who's confident turning data into decisions and aligning resources with business goals.
If you're passionate about improving performance, working across teams, and making a real impact, this is a great opportunity to lead from the front and help drive success.
This advertiser has chosen not to accept applicants from your region.
3
Senior Resource & Capacity Planning Analyst
WA2 8LU Warrington, North West
Robert Walters
Posted today
Job Viewed
Job Description
Job Title: Senior Resource & Capacity Planning Analyst Salary: £35,000 Location: Warrington - Hybrid (onsite for training) Contract: Permanent Hours: Mon-Fri (between 8am-6pm) Keywords: workforce management, capacity planning, contact centre forecasting, staff scheduling, service level optimisation, advanced Excel, reporting and analytics Shape the future of workforce planning with your expertise We're looking for a Senior Resource & Capacity Planning Analyst to join our central operations team in Warrington. In this role, you'll play a key part in making sure our contact centre runs efficiently - with the right people in the right place at the right time. This is not an entry-level role. To succeed, you'll bring at least 5 years of proven workforce planning experience in a contact centre setting, plus advanced Excel skills to turn complex data into actionable insights. What You'll Do Forecast demand by analysing historic contact volumes, trends, and business drivers. Build and maintain effective schedules that balance operational performance with employee wellbeing. Produce clear, insightful reports using advanced Excel and workforce management tools. Monitor real-time activity and make proactive adjustments to protect service levels. Collaborate with leadership teams to plan offline activities (training, coaching, projects) while minimising operational disruption. Identify risks, capacity gaps and opportunities, presenting actionable recommendations to senior stakeholders. Uphold workforce management best practice and ensure data accuracy across systems. What You'll Bring Experience: 5 years in workforce management/resource planning within a contact centre (75 seats essential). Technical Skills: Strong Excel (pivot tables, lookups, advanced formulas as a minimum; VBA/Power BI desirable). Analytical Ability: Skilled at spotting trends and patterns in large datasets and making clear, evidence-based recommendations. Influence & Communication: Confident in engaging and challenging stakeholders at all levels. Adaptability: Thrives in a fast-paced environment, comfortable shifting priorities as demand changes. Why Join Us? We're one of the UK's most recognised brands, with a reputation for delivering exceptional customer experiences across both retail and digital channels. Here's what you can expect from us: A supportive, inclusive culture where your expertise will be valued and recognised. A strong focus on employee wellbeing, including retail discounts, enhanced family leave policies, and long-service recognition. Opportunities for personal growth and career development in a national brand. What's Next? If you're ready to take your workforce planning career to the next level, we'd love to hear from you. Apply today - your next career move starts here. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates PandoLogic. Keywords: Capacity Planning Consultant, Location: Warrington, ENG - WA2 8LU
This advertiser has chosen not to accept applicants from your region.
4
Sr. Capacity Planning Analyst,EU Transportation Associate Program
London, London
Amazon
Posted 2 days ago
Job Viewed
Job Description
Description
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
5
Sr. Capacity Planning Analyst,EU Transportation Associate Program
London, London
Amazon
Posted 2 days ago
Job Viewed
Job Description
Description
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Sr. Capacity Planning Analyst, EU Transportation Associate Program
London, London
Amazon
Posted 7 days ago
Job Viewed
Job Description
Description
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement.
The Transportation Associate Program's Capacity Management team plays a crucial role in effective capacity planning and resource utilization optimization for the TAP program. We are seeking a highly talented and driven Analyst to lead data analysis, collaborate with stakeholders, and manage projects. In this role, you will act as the liaison between the Capacity Management team and Operations to produce accurate plan and monitor its execution.
Key job responsibilities
- Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
- Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
- Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
- Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
- Educate stakeholders on capacity planning topics and promote a self-service approach.
- Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.
Basic Qualifications
- A degree
- Experience in planning and/or forecasting roles
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience of owning and leading end to end improvement initiatives with proven track record
- Relevant experience in analyzing large data sets, data quality, and data warehousing to identify improvement opportunities
- Relevant experience creating dashboards using Excel, SQL, and visualisation tools
Preferred Qualifications
- Prior experience as a capacity planner or S&OP analyst.
- Previous coding experience in R, Python, or VBA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Operations Director - Strategic Planning
CF10 3NB Cardiff, Wales
£90000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prominent leader in the professional services sector, is seeking a highly accomplished Operations Director to spearhead strategic planning and operational excellence. This pivotal role involves overseeing the efficient functioning of multiple departments, driving process improvements, and ensuring alignment with the company's overarching business objectives.
The ideal candidate will possess a strong background in operational management, with a proven ability to lead teams, manage budgets, and implement strategic initiatives. You will be responsible for developing and executing operational strategies that enhance productivity, reduce costs, and improve service delivery. This position requires a blend of strategic vision, hands-on management, and exceptional leadership skills.
Key Responsibilities:
Qualifications and Skills:
The ideal candidate will possess a strong background in operational management, with a proven ability to lead teams, manage budgets, and implement strategic initiatives. You will be responsible for developing and executing operational strategies that enhance productivity, reduce costs, and improve service delivery. This position requires a blend of strategic vision, hands-on management, and exceptional leadership skills.
Key Responsibilities:
- Develop and implement comprehensive operational strategies and plans that align with organizational goals.
- Oversee the day-to-day operations of various departments, ensuring efficiency and effectiveness.
- Lead and mentor a team of managers and staff, fostering a culture of high performance and continuous improvement.
- Manage departmental budgets, P&L responsibilities, and resource allocation to optimize financial performance.
- Identify opportunities for process optimization and implement best practices to enhance operational workflows.
- Develop and monitor key performance indicators (KPIs) to track operational effectiveness and drive performance improvements.
- Ensure compliance with relevant regulations and company policies.
- Collaborate with executive leadership to set strategic direction and achieve business objectives.
- Manage vendor relationships and external partnerships to ensure optimal service delivery and cost-effectiveness.
- Drive innovation and the adoption of new technologies to improve operational capabilities.
Qualifications and Skills:
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a directorial role.
- Proven track record of developing and executing successful operational strategies.
- Strong financial acumen with experience in budget management and P&L responsibility.
- Exceptional leadership and team management skills, with the ability to inspire and motivate teams.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in operational process improvement methodologies (e.g., Lean, Six Sigma).
- Strong understanding of business principles and best practices.
- Excellent communication, presentation, and interpersonal skills.
- Master's degree in Business Administration, Operations Management, or a related field.
This advertiser has chosen not to accept applicants from your region.
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Operations Manager (Strategic Planning)
NE1 4DB Newcastle upon Tyne, North East
£75000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a rapidly expanding international logistics and supply chain company, is seeking a highly strategic and experienced Operations Manager to join their fully remote leadership team. This pivotal role will focus on developing and implementing operational strategies that enhance efficiency, reduce costs, and drive overall business growth. You will be instrumental in optimising processes, managing complex operational challenges, and fostering a culture of continuous improvement across the organisation. The ideal candidate will possess exceptional analytical skills, a deep understanding of operational frameworks, and a proven ability to lead transformative initiatives.
Key Responsibilities:
Qualifications and Skills:
This is an unparalleled opportunity for a strategic leader to shape the future of a growing global enterprise from a remote setting. If you are a visionary operator with a passion for excellence and a drive for innovation, we encourage you to apply for this high-impact role, contributing to our operations that serve clients worldwide from Newcastle upon Tyne, Tyne and Wear, UK .
Key Responsibilities:
- Develop and execute comprehensive operational strategies aligned with the company's long-term objectives.
- Analyse current operational processes, identify inefficiencies, and implement solutions for optimisation.
- Oversee the management of key performance indicators (KPIs) and operational metrics, driving performance improvements.
- Lead cross-functional teams in projects aimed at enhancing supply chain efficiency, cost reduction, and service quality.
- Develop and manage operational budgets, ensuring fiscal responsibility and achieving financial targets.
- Implement best practices in supply chain management, logistics, and operational excellence.
- Conduct market research and competitive analysis to inform strategic decision-making.
- Manage relationships with key internal and external stakeholders, ensuring seamless operational flow.
- Develop and implement risk management strategies for operational disruptions.
- Stay abreast of emerging technologies and industry trends that can enhance operational capabilities.
- Mentor and develop operational leadership talent within the organisation.
- Champion a culture of continuous improvement and innovation across all operational functions.
Qualifications and Skills:
- Master's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with a significant focus on strategic planning and execution in the logistics or supply chain sector.
- Proven track record of successfully leading operational transformations and driving significant business improvements.
- Deep understanding of supply chain dynamics, logistics, and warehousing operations.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Strong financial acumen and experience in budget management.
- Excellent leadership, communication, and stakeholder management skills.
- Proficiency in relevant operational software and ERP systems.
- Experience working effectively in a fully remote, globally distributed team environment.
- Ability to influence and drive change across complex organisations.
- Experience with lean methodologies or Six Sigma is highly desirable.
This is an unparalleled opportunity for a strategic leader to shape the future of a growing global enterprise from a remote setting. If you are a visionary operator with a passion for excellence and a drive for innovation, we encourage you to apply for this high-impact role, contributing to our operations that serve clients worldwide from Newcastle upon Tyne, Tyne and Wear, UK .
This advertiser has chosen not to accept applicants from your region.
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