Support Worker

Redcar, North East £32000 - £39000 annum Protective Care Group

Posted 13 days ago

Job Viewed

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Job Description

Permanent

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service or similar environments — we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Please let us know if you need any reasonable adjustments or support in order to proceed with this application.

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + a £0 shift uplift for every shift that you work and an additional 00 for every sleep-in.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Support Worker

Redcar, North East £32000 - £39000 annum Protective Care Group

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

PLEASE NOTE: Prospective start dates from February 2026

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service or similar environments — we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Please let us know if you need any reasonable adjustments or support in order to proceed with this application.

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + generous shift uplifts & sleep-in pay.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Support Worker

Redcar, North East £32000 - £39000 annum Protective Care Group

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

PLEASE NOTE: Prospective start dates from February 2026

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service or similar environments — we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + generous shift uplifts & sleep-in pay.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Support Worker

Redcar, North East £32000 - £39000 annum Protective Care Group

Posted 27 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

PLEASE NOTE: Prospective start dates from February 2026

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Hold a Level 3 Diploma in Residential Childcare (or equivalent)
    – AND/OR -
  • Have significant, relevant experience working with young people , particularly those who have experienced trauma or require high levels of support.
  • If you don’t yet hold a qualification, you must be willing to work towards it as part of the role (with support and funding provided)
  • In possession of a full UK manual driving licence (we currently cannot accept provisional, automatic or international driving licences).
  • Empathetic, curious, and able to engage with young people in a supportive, age-appropriate way.
  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding.
  • Flexible and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed) 
  • You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + generous shift uplifts & sleep-in pay.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Operations Manager - Children's Residential Care

Stillington, North East A Wilderness Way Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Lead with Purpose. Deliver with Impact.

Are you an experienced leader in children's residential care ready to take the next step in your career? At Wilderness Way, we're expanding and looking for an Operations Manager to oversee a cluster of our children's homes.
This is a strategic leadership role for someone who understands the complexities of residential childcare and is passionate about delive.

ZIPC1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Operations Manager - Childrens Residential Care

Middlesbrough, North East A Wilderness Way

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Lead with Purpose. Deliver with Impact.

Are you an experienced leader in children’s residential care ready to take the next step in your career? At Wilderness Way, we’re expanding and looking for an Operations Manager to oversee a cluster of our children’s homes.This is a strategic leadership role for someone who understands the complexities of residential childcare and is passionate about delivering exceptional outcomes for children with challenging behaviours.

What You’ll Do

Lead and Inspire: Support and mentor Registered Managers to deliver high-quality, child-centred care.Ensure Excellence: Oversee operational performance, compliance, and financial targets across multiple homes.Collaborate Effectively: Work with commissioning teams, social workers, and external agencies to ensure tailored care plans.Drive Improvement: Use data and insights to monitor service outcomes and identify areas for development.Champion Our Values: Embed our mission, vision, and values into every aspect of service delivery.

What We’re Looking For

Essential: Minimum 6 years’ experience in children’s residential care, including 4 years in a leadership role.Qualified: Level 5 Diploma in Leadership for Health & Social Care and Children & Young People’s Services.Knowledgeable: Strong understanding of Ofsted regulations, safeguarding, and child protection legislation.Operationally Skilled: Proven ability to manage budgets, implement policies, and meet strategic goals.Inspirational Leader: A collaborative and empowering approach to coaching and mentoring teams.Flexible & Mobile: Full UK driving licence and willingness to travel across services.

Why Join Us?

Salary: Up to £68,120 (dependent on experience and qualifications)Annual Leave: 35 days, with additional days awarded at 2 and 5 years of serviceWorkweek: 40 hours (Mon–Fri, 9am–5pm) with occasional flexibilityHealth & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental, gym discountsRecognition & Rewards: £1,000 referral bonuses, monthly Wilderness Heroes awardsFinancial Security: Pension contributions, life assurance (2x salary)Perks: High street savings, leisure discounts, and tailored local offers

A Culture of Growth

  • Career development through coaching, qualifications, and progression pathways
  • A forward-thinking organisation leading in therapeutic and assessment-based residential care
  • A workplace built on Collaboration, Adaptability, Respect, and Empathy

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes.  Proof of identity will also be required. We are an equal opportunities employer. 

This advertiser has chosen not to accept applicants from your region.

Support Worker

Hartlepool, North East Active Care Group Careers

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people.

We'd like you to join us as a Support Worker at our service Granville Lodge in Hartlepool.

We have an amazing opportunity for Support Workers to join our caring and support team at our Granville Lodge service in Hartlepool, supporting children and young people who cannot be cared for at home, most commonly because they need a high level of skilled care.

A full clean driving licence and willingness to transport our children and young people in the company mini bus would be an advantage but not essential.

We believe Granville Lodge is a special place. It is purposely small, just nine beds, and is located in an adapted Victorian house in a quiet residential street in Hartlepool. Whilst the children staying with us have clinical needs, we have taken great care to ensure our centre still feels like a family home. Children staying with us permanently can decorate their own rooms, just as they can at home, and we encourage our young people, wherever possible, to be part of the running of their home and to try out new experiences.



What you'll be working:

Between 18 - 37.5 hours

£12,417 - £5,869

Rostered shifts to include days , nights & weekends.


What you'll be doing:

  • Keeping the child's safety and well being paramount and at the centre of your practice
  • Build positive relationships with our children and young people, which are open and two way
  • Support our children and young people to make progress in every area of their lives
  • Contribute towards the planning and delivery of child centred care plans, working alongside all other agencies involved with the child
  • Maintain accurate records
  • Establish methods of communication with our children and young people, reducing barriers when necessary
  • Assist with mealtimes where necessary
  • Support with activities of daily living and personal care

What you'll have:

  • Driving licence and Diploma Level 3 (CYP) desirable.
  • A genuine interest in providing the best person centre care possible for our young people
  • The ability to communicate effectively at all levels
  • Experience working within the care sector / learning disabilities would be an advantage but not essential
  • Successful candidates will be required to undergo an Enhanced DBS

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

    25 days plus bank holidaysBirthday offJoin the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticiansWe recognise outstanding Active Behaviours via the Active Awards programmeEnhanced Sick & Maternity Pay benefitsRefer a Friend Scheme and earn yourself up to 000 by recommending someone you knowand, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

This advertiser has chosen not to accept applicants from your region.
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Support Worker

Middlesbrough, North East £32000 - £39000 annum Protective Care Group

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service, educational services or similar environments - we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Please let us know if you need any reasonable adjustments or support in order to proceed with this application.

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + a £0 shift uplift for every shift that you work and an additional 00 for every sleep-in.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Support Worker

Middlesbrough, North East £32000 - £39000 annum Protective Care Group

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service or similar environments — we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Please let us know if you need any reasonable adjustments or support in order to proceed with this application.

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + a £0 shift uplift for every shift that you work and an additional 00 for every sleep-in.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
This advertiser has chosen not to accept applicants from your region.

Support Worker

Middlesbrough, North East £32000 - £39000 annum Protective Care Group

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

PLEASE NOTE: Prospective start dates from February 2026

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

Enter Protective Care Group , we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the specialist support that our teams provide.

All the young people in our care receive:

  • Robust, consistent, trauma informed care.
  • Staff who won’t give up, no matter how challenging it gets.
  • Truly person-centred care in solo residential placements.
  • Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person, this has only been possible due to the hard work, understanding, experience and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’. As we are person centred it’s only right we take their lead.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

  • Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding. You will need to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely).
  • Provide guidance, coaching and mentorship to all children in our care (and not take it personally if they do the opposite repeatedly).
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people.
  • Be non-judgemental, our young people have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives.
  • Have an open mind to working in a new way which may be different to what you are used to.
  • Be adaptable and flexible to meet the needs of our young people and provide them with an exceptional level of care.

Because this role involves managing extremely challenging behaviours, we’re looking for people who are not only caring and passionate about supporting young people’s growth, but also resilient and able to stay calm under pressure. Although full training will be provided for all of our Support Workers, if you have experience in front-line roles such as the police, military, ambulance service, prison service or similar environments — we’d love to hear from you!

You must  be:

  • Flexible  and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed). You may be placed in any of our teams across the North East . We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
  • In possession of a full UK manual driving licence  (we currently cannot accept provisional, automatic or international driving licences).

If you don’t currently hold a qualification, don’t worry! We’ll support you every step of the way and fully fund your Level 3 Diploma in Residential Childcare. All we ask is that you’re committed to working towards this qualification as part of your role.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

Please let us know if you need any reasonable adjustments or support in order to proceed with this application.

Benefits

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

  • £32,000 base salary + generous shift uplifts & sleep-in pay.
  • Fully funded industry recognised qualifications
  • Clear pathways for internal career growth
  • Paid annual leave that grows with service
  • Sick pay, company pension & employee wellbeing support (including free counselling)
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