24 Care Services jobs in Aberdare

• NVQ/QCF Level 5 Diploma in Health and Social Care (or equivalent).
• Minimum of 7 years of experience in the social care sector, with at least 3 years in a senior management or supervisory role within residential care.
• In-depth knowledge of relevant legislation, regulations, and CQC standards (or equivalent in Wales).
• Proven experience in care planning, risk assessment, and safeguarding.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication, interpersonal, and organisational skills.
• Proficiency in using care management software and standard office applications.
• Ability to work autonomously and manage multiple responsibilities effectively in a remote environment.
• A genuine passion for improving the lives of vulnerable individuals.

• Coordinate and manage the day-to-day operations of support services for individuals with autism.
• Develop, implement, and review individualized support plans, ensuring person-centred care.
• Create and manage staff rotas, ensuring adequate coverage and efficient resource allocation.
• Liaise effectively with service users, their families, and guardians to ensure satisfaction and address concerns.
• Act as a primary point of contact for external agencies, including local authorities, health services, and care professionals.
• Ensure all services operate in compliance with CQC regulations and company policies.
• Conduct regular supervision meetings with support staff, identifying training needs and professional development opportunities.
• Monitor service performance and identify areas for improvement, implementing corrective actions as needed.
• Maintain accurate and up-to-date records, including care plans, incident reports, and communication logs.
• Participate in on-call duties as required.

• NVQ/QCF Level 3 or 4 in Health and Social Care, or equivalent qualification.
• Proven experience in a supervisory or coordination role within the social care sector, preferably with a focus on autism or learning disabilities.
• Strong understanding of autism spectrum disorder and best practices in support.
• Excellent organizational, time-management, and problem-solving skills.
• Effective communication and interpersonal skills, with the ability to build rapport with clients and staff.
• Proficiency in IT systems, including care management software.
• Ability to work independently and as part of a team.
• Full UK driving license is an advantage.

Residential Support Workers – Children’s Services | near Abertillery | Full Time | Up to  £32,000 including Overtime (Av £,000 no cap) + Overtime Bonus | Company Pension + Benefits

Are you looking for a rewarding career where your dedication is valued, and your hard work is rewarded?

Hafan Saff Cyf, a provider of Children and Young Persons Residential Services, is the place to be!

We are committed to high quality, child focused care and to developing an engaged and professional staff team. We achieve this by proactively developing the skills and experience of our staff through regular supervision, ongoing support, training, and a competency based, appraisal process.

Are you the right person for the job?

Ideally, you already hold a QCF Level 3 Children and Young People qualification and have experience in a Children's Residential Setting. However, we have opportunities for those without prior experience, as we provide full training and support in obtaining the qualification.

A full UK Driver's License is required for this position.

What will your role look like?

As a Residential Support Worker, you will play a vital role in providing appropriate care within our homes, in line with individual Personal Plans. Your responsibilities include:

• General daily care, including meal preparation, supervision, and support for children and young people.
• Acting as a positive role model.
• Liaising with the young person's family as appropriate.

What can you expect in return?

• Sleep-in Allowance: Enjoy £ per night for sleep-in shifts.
• Paid overtime at time + a quarter (125%)
• Work/Life Balance: Experience a rolling rota of 2 days in work and 4 days off, allowing you to make the most of your time.
• Career Growth: Grow with us as we expand - we always promote from within wherever possible.
• Gym Membership: Stay active and healthy with our gym membership benefit.
• On-site Parking: Convenience at your doorstep.
• Company Events: Join our company social events, including a Christmas Party with overnight accommodation.
• Free Training: Build your skills with free training, including QCF qualifications.
• 28 Days annual leave.

If you're dedicated, compassionate, and ready to contribute to a culture of cooperation and communication Click “APPLY” now!

Residential Support Workers – Children's Services | near Abertillery | Full Time | Up to £32,000 including Overtime (Av £2,000 no cap) + Overtime Bonus | Company Pension + Benefits

Are you looking for a rewarding career where your dedication is valued, and your hard work is rewarded?

Hafan Saff Cyf, a provider of Children and Young Persons Residential Services, is the place to be!

We are committed to.

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Residential Support Workers – Children's Services | near Cowbridge | Full Time up to £28,572 + Overtime (125%) + Overtime Bonus | Company Pension + Benefits

Are you looking for a rewarding career where your dedication is valued, and your hard work is rewarded?

Hafan Saff Cyf, a provider of Children and Young Persons Residential Services, is the place to be!

We are committed to high quality, child foc.

WHJS1_UKTJ

• Provide high-level technical support to customers via email, chat, and phone, addressing inquiries related to our client's cloud services and platforms.
• Diagnose, troubleshoot, and resolve complex technical issues related to software functionality, integration, and performance.
• Escalate unresolved issues to appropriate internal teams (e.g., engineering, product development) with detailed documentation and clear problem descriptions.
• Develop and maintain comprehensive documentation, including knowledge base articles, FAQs, and troubleshooting guides, to empower customers and internal teams.
• Proactively identify potential issues and trends, providing feedback to product and engineering teams for service improvements.
• Guide customers through advanced configurations, setup procedures, and best practices for utilizing our client's services.
• Monitor system performance and customer environments to proactively identify and address potential problems.
• Contribute to the development and delivery of training materials for customers and junior support staff.
• Participate in on-call rotations to ensure 24/7 support coverage as needed.
• Collaborate with sales and account management teams to ensure customer success and satisfaction.
• Strive to achieve and exceed key performance indicators (KPIs) related to response times, resolution rates, and customer satisfaction.
• Stay up-to-date with the latest product updates, industry trends, and best practices in cloud technology and customer support.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in technical customer support, IT support, or a related role, preferably within a SaaS or cloud services environment.
• Demonstrated ability to troubleshoot complex software and system issues.
• Strong understanding of cloud computing concepts (e.g., AWS, Azure, GCP), networking protocols, and APIs.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Exceptional communication, interpersonal, and customer service skills, with the ability to explain technical concepts to non-technical users.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) and CRM software.
• Proficiency in scripting languages (e.g., Python, Bash) is a plus.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
• Proactive attitude and a commitment to providing an outstanding customer experience.

ABOUT THE ROLE
As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

ABOUT YOU
To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLE
As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community.

ABOUT YOU
You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.