90 Care Services jobs in Ripon
Senior Care Coordinator - Community Support Services
Posted 3 days ago
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Job Description
Responsibilities:
- Manage a caseload of clients, conducting assessments of their needs and developing comprehensive, person-centred care plans.
- Coordinate the delivery of various support services, ensuring they are effective, appropriate, and meet client requirements.
- Supervise and support a team of care workers and support staff, providing guidance, training, and performance feedback.
- Liaise with external agencies, healthcare professionals, and community organisations to ensure integrated care delivery.
- Maintain accurate and confidential client records, adhering to all data protection regulations.
- Monitor the quality of care provided, conducting regular reviews and implementing improvements as necessary.
- Respond to client concerns and emergencies promptly and effectively.
- Ensure compliance with all relevant social care legislation, policies, and procedures.
- Contribute to the development and implementation of new service initiatives.
- Participate in on-call rotas as required.
- Diploma in Health and Social Care (Level 3 or above) or equivalent qualification/experience.
- Minimum of 5 years of experience in a social care or community support setting, with at least 2 years in a supervisory or coordination role.
- Thorough understanding of care planning, needs assessment, and safeguarding principles.
- Experience working with diverse client groups (e.g., elderly, individuals with disabilities, mental health challenges).
- Excellent communication, interpersonal, and active listening skills.
- Strong organisational and time-management abilities, with the capacity to manage multiple priorities.
- Proficiency in using care management software and Microsoft Office Suite.
- Ability to work independently and as part of a team in both field and office settings.
- A compassionate and empathetic approach to client care.
- Full UK driving licence and access to a vehicle for client visits.
Remote Senior Care Coordinator - Enhanced Support Services
Posted today
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Job Description
Responsibilities include conducting initial client assessments via video calls and phone, developing individualized support plans, and liaising with healthcare providers, social services, and community organizations. You will act as a primary point of contact for clients and their families, offering guidance, emotional support, and practical assistance. This role requires excellent communication and interpersonal skills, empathy, and a deep understanding of the challenges faced by individuals requiring community and social care support.
The ideal candidate will possess a strong background in social work, nursing, or a related healthcare field, with a minimum of 5 years of experience in care management, case management, or a similar role. A relevant professional qualification (e.g., NVQ Level 5 in Health and Social Care, RGN, or equivalent) is essential. You must be proficient in using digital tools for client management, communication, and record-keeping, including video conferencing software and secure electronic health record systems. The ability to work independently, manage time effectively, and maintain detailed and accurate documentation is crucial for success in this remote-first environment.
This role demands excellent problem-solving abilities, a proactive approach, and a commitment to upholding the highest standards of care and ethical practice. You will be part of a supportive and collaborative remote team, contributing to a vital service that makes a real difference in people's lives. We are looking for individuals who are passionate about community and social care and thrive in a flexible, home-based working arrangement. Based in Leeds, West Yorkshire, UK , this position offers significant autonomy and the chance to build a rewarding career from the comfort of your own home.
Clinical Lead - Community Support Services
Posted 3 days ago
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Job Description
Responsibilities:
- Lead and manage a team of community support workers, nurses, and therapists, fostering a positive and professional working environment.
- Develop, implement, and monitor care plans tailored to the individual needs of clients, ensuring they are person-centered and outcome-focused.
- Conduct clinical assessments, risk assessments, and care plan reviews.
- Provide expert clinical advice and support to the care team, addressing complex needs and challenges.
- Ensure compliance with all relevant legislation, regulatory standards, and company policies.
- Manage caseloads effectively, ensuring equitable distribution and timely service delivery.
- Liaise with external agencies, healthcare professionals, and families to coordinate care and support.
- Oversee medication management and administration processes.
- Participate in the recruitment, training, and professional development of the care team.
- Promote a culture of continuous improvement, identifying opportunities to enhance service quality and efficiency.
- Maintain accurate and up-to-date client records and documentation.
- Registered Nurse (RGN/RMN) or Allied Health Professional qualification (e.g., Occupational Therapist, Social Worker) with current professional registration.
- Significant experience in community-based care, social care, or a related health and social care setting.
- Proven experience in a leadership or supervisory role within a care setting.
- In-depth knowledge of relevant legislation, policies, and best practices in health and social care.
- Excellent clinical assessment, care planning, and risk management skills.
- Strong leadership, communication, and interpersonal skills.
- Ability to motivate and manage a diverse team effectively.
- Proficiency in IT systems for record-keeping and reporting.
- A genuine commitment to providing high-quality, compassionate care.
- Driving license and access to a vehicle for community visits.
Clinical Lead - Community Support Services
Posted 3 days ago
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Job Description
- Leading the clinical direction and operational management of community support teams.
- Conducting comprehensive assessments of service users' needs and developing individualized care plans.
- Providing specialist clinical advice and support to care staff, including supervision and training.
- Ensuring adherence to all relevant legal and regulatory requirements, safeguarding policies, and best practice guidelines.
- Developing and implementing quality improvement initiatives to enhance service delivery and user outcomes.
- Managing caseloads effectively and overseeing the coordination of care with other health and social care professionals.
- Participating in multidisciplinary team meetings and contributing to case conferences.
- Managing staff performance, including appraisals, professional development, and addressing performance issues.
- Promoting a culture of continuous learning and professional development within the team.
- Responding to safeguarding concerns and initiating appropriate investigations and actions.
- Building and maintaining positive relationships with service users, families, and external stakeholders.
The ideal candidate will be a registered professional (e.g., Registered Nurse, Social Worker, Occupational Therapist) with a valid professional registration and significant post-qualification experience in community-based mental health, learning disabilities, or complex care settings. Proven experience in a leadership or supervisory role is essential. A strong understanding of therapeutic interventions, risk assessment, and care planning is required. Excellent communication, interpersonal, and organisational skills are a must. The ability to inspire and motivate a team, alongside a commitment to promoting dignity, independence, and wellbeing for service users, is crucial. Experience in service development and quality assurance would be highly advantageous. This role offers a chance to make a tangible difference in the lives of vulnerable individuals and contribute to the growth of essential community services.
Senior Care Coordinator - Community Services
Posted 3 days ago
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Job Description
Core duties and responsibilities include:
- Conducting comprehensive needs assessments for new and existing clients.
- Developing, implementing, and regularly reviewing personalised care plans.
- Coordinating with a multidisciplinary team of healthcare and social care professionals.
- Managing and supervising a team of care workers, including recruitment and training.
- Ensuring compliance with all relevant regulations, policies, and procedures.
- Maintaining accurate and up-to-date client records and documentation.
- Providing support and guidance to clients and their families.
- Handling client complaints and safeguarding concerns effectively.
- Monitoring service quality and identifying areas for improvement.
- Promoting client independence, choice, and well-being.
Clinical Services Manager - Elderly Care
Posted 3 days ago
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Job Description
Key responsibilities include developing and implementing care strategies, ensuring compliance with regulatory standards, and managing clinical governance. You will also be involved in staff recruitment, training, and performance management, as well as managing budgets and resources effectively. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a deep understanding of the challenges and rewards of elderly care. Experience in a similar managerial role within the healthcare or social care sector is essential. You will play a critical role in ensuring the well-being and satisfaction of our residents and staff.
Qualifications:
- Registered Nurse (RN) or equivalent healthcare qualification.
- Relevant management qualification (e.g., NVQ Level 5 in Health and Social Care) is highly desirable.
- Minimum of 5 years of experience in clinical management or a senior care role within elderly care.
- Proven track record of managing multidisciplinary teams and delivering high-quality care.
- In-depth knowledge of CQC regulations and best practices in elderly care.
- Excellent leadership, organizational, and communication skills.
- Strong understanding of safeguarding vulnerable adults.
Accounting Services Support
Posted today
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Job Description
As an Accounting Services Support, you will take ownership of key Accounts Payable supplier relationships, working collaboratively with internal departments and external partners to ensure accuracy, compliance, and efficiency in financial processes. You will play a key role in reducing unallocated cash, managing Direct Debit accounts, and ensuring timely processing and release of invoices across B.
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Remote Senior Care Coordinator - Mental Health Services
Posted 3 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive needs assessments for individuals seeking mental health support via virtual consultations.
- Develop, implement, and regularly review personalized care plans in collaboration with clients, their families, and relevant healthcare professionals.
- Coordinate and facilitate access to a range of mental health services, including therapy, psychiatric care, support groups, and crisis intervention.
- Act as a primary point of contact and advocate for clients, ensuring their voices are heard and their needs are met effectively.
- Maintain detailed and accurate client records in compliance with data protection regulations.
- Liaise with external agencies, including NHS services, local authorities, charities, and private providers, to ensure seamless care pathways.
- Provide emotional support, guidance, and psychoeducation to clients and their families.
- Monitor client progress and adjust care plans as necessary, responding promptly to any changes in their condition or needs.
- Identify and address potential risks and safeguarding concerns, escalating them appropriately according to established protocols.
- Participate in virtual team meetings, case conferences, and professional development opportunities.
- Contribute to the development and improvement of care coordination processes and resources.
- Manage a defined caseload of clients, prioritizing tasks and ensuring timely follow-up.
- A relevant professional qualification in Social Work, Mental Health Nursing, Psychology, Counselling, or a related field (e.g., NVQ Level 4/5 in Health & Social Care, Foundation Degree).
- Significant experience (minimum 4 years) working within mental health services, with a strong understanding of various mental health conditions and treatment modalities.
- Proven experience in care coordination, case management, or a similar role involving client support and service navigation.
- Excellent communication, active listening, and empathetic interpersonal skills.
- Strong assessment, planning, and organizational abilities, with meticulous attention to detail.
- Proficiency in using virtual communication tools (e.g., Zoom, Teams) and digital record-keeping systems.
- Knowledge of safeguarding policies and procedures within the UK.
- Ability to work independently, manage time effectively, and maintain motivation in a remote working environment.
- A proactive approach to problem-solving and a commitment to client-centered care.
- Access to a reliable internet connection and a suitable home working environment.
Technical Support Lead - IT Services
Posted 3 days ago
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Job Description
Key responsibilities include supervising the daily operations of the helpdesk team, providing guidance and mentorship to support analysts, and escalating unresolved issues to appropriate teams. You will be involved in developing and implementing support procedures, documenting technical solutions, and creating knowledge base articles. Ensuring customer satisfaction through efficient and effective problem resolution is paramount. The Technical Support Lead will also play a role in identifying trends in support issues and recommending improvements to systems and processes to prevent future occurrences. You will also be responsible for managing IT asset inventory and ensuring the security of client systems.
The ideal candidate will have a minimum of 5 years of experience in IT support, with at least 2 years in a team lead or supervisory role. A strong understanding of various operating systems (Windows, macOS, Linux), networking concepts, and common software applications is required. Experience with IT service management (ITSM) tools and ITIL best practices is essential. Excellent problem-solving, communication, and customer service skills are crucial. You should be able to manage multiple priorities effectively and work well under pressure. Certifications such as CompTIA A+, Network+, or Microsoft certifications are highly desirable. This hybrid role offers a blend of remote work and in-office presence, allowing for team collaboration and flexibility.
Senior Technical Support Engineer - Cloud Services
Posted 3 days ago
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Job Description
- Providing high-level technical support to customers via phone, email, and chat, addressing complex issues related to cloud services.
- Diagnosing and troubleshooting software, hardware, and network problems within a cloud environment.
- Escalating unresolved issues to appropriate engineering teams, providing detailed diagnostic information.
- Developing and maintaining technical documentation, including knowledge base articles, FAQs, and troubleshooting guides.
- Assisting in the onboarding and training of new technical support staff.
- Monitoring system performance and identifying potential issues before they impact customers.
- Collaborating with product management and development teams to provide feedback on product performance and identify areas for improvement.
- Participating in on-call rotation to provide 24/7 support coverage as needed.
- Identifying trends in customer issues and proactively recommending solutions or workarounds.
- Contributing to the continuous improvement of support processes and tools.