105 Career Growth jobs in Halesowen

This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement.

This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business.

eCommerce Sales Growth & Management

• Drive online sales of aftermarket parts and services through PCC.

• Develop and execute commercial plans to meet digital sales and self-service targets.

• Optimise the online product range and customer experience across platforms.

• Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities.

• Increase connected asset subscriptions and manage the digital sales pipeline.

Digital Strategy & Execution

• Lead go-to-market planning for new and existing digital tools and applications.

• Coordinate product training and support to drive adoption and usage.

• Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development.

• Support seamless onboarding experiences for equipment sales.

• Manage Integrated Procurement and PO automation projects.

Team Leadership & Development

• Lead and develop a team of Digital Experience Sales Specialists.

• Set clear objectives, provide coaching, and foster a high-performance culture.

• Deliver internal and customer-facing training and solution demos.

Performance Analysis & Optimization

• Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio.

• Develop dashboards and reports to track KPIs and drive continuous improvement.

• Analyse customer behaviour and sales data to identify trends and opportunities.

• Diagnose friction points in the user journey and implement conversion optimisation tactics.

Stakeholder Engagement & Collaboration

• Act as the primary liaison with Caterpillar’s e-commerce team.

• Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment.

• Lead development of tutorials, case studies, and promotional content to support adoption.

Knowledge, Skills & Experience:

• Minimum 3–5 years in eCommerce or digital sales roles.

• Proven experience in B2B eCommerce, multichannel sales, and digital marketing.

• Strong understanding of procurement processes and digital application commercialisation.

• Demonstrated success in developing and executing go-to-market strategies.

• Experience managing online product ranges, merchandising, and digital platforms.

• Commercial accountability for sales targets, retention, and KPIs.

• Strong communication, stakeholder management, and analytical skills.

• Experience with CRM systems, NPS, and customer experience optimisation.

• Bachelor’s degree in Business, Marketing, eCommerce, or related field.

• Attention to detail and ability to manage multiple priorities.

What we offer:
In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from:

• A comprehensive benefits package

• A supportive and collaborative work environment

• Opportunities for professional growth and development

• The chance to shape the future of digital customer experience in a high-impact industry

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

• Develop and execute comprehensive e-commerce growth strategies, focusing on customer acquisition, conversion rate optimization (CRO), and customer lifetime value (CLV).
• Manage and optimize all online sales channels, including the company website, marketplaces, and social commerce platforms.
• Plan and execute data-driven digital marketing campaigns across various channels (e.g., SEO, SEM, email marketing, social media advertising, affiliate marketing).
• Analyze website performance metrics, customer behaviour, and market trends to identify opportunities for growth and improvement.
• Implement A/B testing and other conversion optimization techniques to enhance user experience and drive sales.
• Oversee the development and management of product listings, ensuring accuracy, compelling copy, and high-quality imagery.
• Collaborate with marketing, merchandising, and IT teams to ensure a cohesive online strategy.
• Manage the e-commerce budget and track ROI for all marketing initiatives.
• Stay abreast of the latest e-commerce trends, technologies, and best practices.
• Develop and manage customer loyalty programs and retention strategies.
• Prepare regular performance reports for senior management, highlighting key metrics and insights.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience (5+ years) in e-commerce management and digital marketing, with a strong track record of driving online sales growth.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), analytics tools (e.g., Google Analytics), and digital advertising platforms.
• Strong understanding of SEO, SEM, email marketing, and social media marketing strategies.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Experience with A/B testing and CRO methodologies.
• Proficiency in developing and executing successful digital marketing campaigns.
• Exceptional communication, project management, and organizational skills.
• Ability to thrive in a fast-paced, remote work environment.
• Creative mindset with a passion for online retail and customer experience.

• Develop and implement effective e-commerce strategies to drive online sales and growth.
• Manage and optimize the company's e-commerce website and online marketplaces.
• Oversee digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities.
• Develop and execute social media strategies to enhance brand engagement and drive traffic.
• Create compelling product descriptions, marketing copy, and promotional content.
• Manage online advertising budgets and ensure a strong ROI.
• Collaborate with cross-functional teams to ensure a seamless customer journey.
• Identify and implement strategies to improve conversion rates and customer retention.
• Stay abreast of the latest e-commerce trends and best practices.

• Proven experience in e-commerce management and digital marketing.
• Demonstrable success in driving online sales growth and improving conversion rates.
• Strong understanding of SEO, SEM, social media marketing, and content strategy.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong creative and copywriting abilities.
• Experience with A/B testing and conversion rate optimization techniques.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and prioritize effectively.
• Experience in a hybrid work environment is beneficial.

• Develop and execute a comprehensive e-commerce growth strategy to achieve ambitious sales targets.
• Manage and optimize the online customer journey from acquisition to conversion and retention.
• Drive traffic through a mix of paid advertising (SEM, social), SEO, affiliate marketing, and email campaigns.
• Implement A/B testing and conversion rate optimization (CRO) strategies on the website and landing pages.
• Analyse sales data, customer behaviour, and market trends to identify new growth opportunities and potential threats.
• Oversee product merchandising, pricing strategies, and promotional activities.
• Collaborate with the marketing, IT, and customer service teams to ensure a seamless online experience.
• Manage the e-commerce budget effectively, ensuring a strong return on investment.
• Stay abreast of emerging e-commerce technologies and best practices.
• Report on key performance indicators (KPIs) to senior management.

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• Proven experience in managing and growing e-commerce businesses, with a strong portfolio of successful campaigns.
• Expertise in e-commerce platforms (e.g., Shopify Plus, Magento), analytics tools (Google Analytics), and marketing automation software.
• Deep understanding of SEO, SEM, social media advertising, and email marketing best practices.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent project management and organizational skills.
• Demonstrated leadership capabilities and experience in managing cross-functional projects.
• Experience in (Specific Industry relevant to client, e.g., Fashion, Electronics) is a significant advantage.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.

• Develop and execute data-driven growth strategies to increase website traffic, conversions, and customer lifetime value.
• Conduct A/B testing and multivariate testing to optimise user experience and conversion rates.
• Manage and optimise paid advertising campaigns (SEM, Social Media Ads).
• Implement SEO best practices to improve organic search rankings.
• Develop and execute content marketing strategies to attract and engage target audiences.
• Analyse website performance data using tools like Google Analytics to identify insights and opportunities.
• Manage social media presence and engagement strategies.
• Collaborate with cross-functional teams to ensure cohesive growth initiatives.
• Stay up-to-date with the latest digital marketing trends and technologies.

• Proven track record of driving growth in an e-commerce or digital marketing role.
• Strong understanding of SEO, SEM, social media marketing, content marketing, and CRO.
• Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing platforms.
• Experience with e-commerce platforms (e.g., Shopify, Magento).
• Excellent analytical and problem-solving skills.
• Creative mindset with a data-driven approach.
• Strong communication and collaboration abilities.
• Bachelor's degree in Marketing, Business, or a related field is preferred.