64 Career Options jobs in the United Kingdom

• Proactively managing housing pressures, with a focus on reducing street homelessness.
• Delivering strong homelessness prevention results to minimise reliance on costly temporary or B&B placements.
• Providing thorough assessments and investigations to ensure statutory compliance and reduce the risk of legal challenges.
• Securing and maintaining an adequate range of emergency, temporary, and long-term housing options to meet local needs.
• Overseeing property-related Health and Safety compliance across all accommodation types, ensuring legal duties are fully met.
• Enhancing pathways into housing and tailored support for individuals experiencing homelessness with complex and multiple needs.

• Provide a high-quality housing options and advice service by efficiently responding to all customer inquiries, particularly those involving families, children, and vulnerable adults at risk of homelessness.
li>Maintain up-to-date knowledge of housing legislation and the Council's statutory duties to ensure accurate information and advice are provided to customers.
• Investigate potential homelessness cases in line with statutory obligations, assessing housing applications when other options are exhausted, and meeting legislative deadlines.
• Create and maintain accurate records of client details using both manual and IT systems, producing statistical reports and monitoring performance targets through thorough casework.
• Collaborate with Register Providers, private landlords, and other agencies to support the housing options service, attending relevant professional meetings.
• Arrange and support home visits, appointments, and duty-based contact for those needing homelessness advice and housing applications, ensuring completion of necessary paperwork.
• Support the management of the housing register and assist in allocating vacancies according to the Allocations Policy, maintaining nomination agreements with Registered Providers.
• Assist customers in retaining existing accommodation, provide appropriate signposting to partner agencies, and support the Homes for Ukraine Scheme for permanent housing solutions.
• Support the Council's arrangements for temporary accommodation, including Bed and Breakfast use, and manage budget spend related to temporary accommodation.
• Attend court hearings on homelessness matters and collaborate with Citizens Advice Rutland to ensure customer support, signposting to relevant support agencies as needed.
• Provide performance information, collate statistical data, and report any concerning trends to the Senior Housing Options Officer.
• Adhere to the principles in the worker Code of Conduct and the Council's Values, ensuring public functions are discharged reasonably and lawfully.
• Take reasonable care for personal health and safety and that of others, safeguarding health and safety according to legislation and Council codes of practice.

• Demonstrates flexibility and adaptability to respond to pressure and change while maintaining performance.
• Ability to build and manage relationships, sharing knowledge and skills to achieve shared goals.
• Supports new initiatives and is open to trying different approaches.

• Housing Act 1996
• Homelessness Reduction Act 2017
• Homelessness Code of Guidance
• Safeguarding and risk management
• Equality Act 2010: Public sector equality duty
• Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include:
• Interviewing and assessing homeless people
• Preventing homelessness by promoting housing options and providing effective advice
• Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
• Participating in a duty rota system with other Housing Options Officers
• Effectively managing a caseload, within the constraints of the HRA
• Utilising and updating the HOPE/Orchard housing management systems.

About the Role

One of my local goverment clientsis seeking anexperienced Housing Options Officers to join our Housing Solutions team. This is a fantastic opportunity to make a direct impact in supporting some of the most vulnerable residents in our community.

You will play a key role in the delivery of homelessness prevention services, applying your detailed knowledge of the Housing Act 1996 (Parts VI & VII) and the Homelessness Reduction Act 2017 to manage a varied and often complex caseload.

Key Responsibilities

• Carry out assessments under the Homelessness Reduction Act 2017 , including drafting robust Personalised Housing Plans (PHPs) .

• Determine prevention and relief duties, ensuring accurate interpretation of housing legislation.

• Manage a varied caseload including individuals and families with complex needs or a history of rough sleeping.

• Maintain a prevention-focused approach, working collaboratively with internal teams and external partners.

• Prepare and present decision letters and case files in accordance with legal obligations.

Essential Experience & Knowledge

• Proven experience in a Housing Options/Homelessness Officer role within a local authority.

• In-depth understanding of the Housing Act 1996 (Parts VI & VII) .

• Experience applying the Homelessness Reduction Act 2017 in a statutory setting.

• Ability to assess complex cases, draft decision letters, and formulate effective PHPs.

• Strong communication and case management skills.

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.

• Knowledge and working experience of Part VII & Part VI of the Housing Act 1996
• Ability to apply the Homelessness Reduction Act 2017
• Creating robust personalised housing plans with assessment of prevention and relief duties.
• A clear understanding of a prevention focus service.
• Ability to assess complex cases, including those with a history of rough sleeping.

We're working with a busy local authority to recruit two experienced Housing Options Officers. This is a frontline role within the Housing Needs service, providing advice, assessments, and practical interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017.
You'll be joining a proactive team committed to early intervention, creative problem solving, and delivering sustainable housing solutions for residents in need.

The Role
·Manage a varied caseload of applicants, assessing eligibility, priority need, and homelessness duties under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
·Create robust and legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes.
·Provide high-quality housing advice and options, including private rented housing, supported housing, social housing allocations, mediation, and financial assistance schemes.
·Take a prevention-focused approach, working to resolve housing issues before homelessness occurs wherever possible.
·Assess complex cases, including those involving applicants with a history of rough sleeping or multiple support needs.
·Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure appropriate accommodation solutions.
·Maintain accurate case notes, ensure compliance with statutory timescales, and prepare decision letters in line with legislative requirements.

Key Requirements
·Proven experience in a Housing Options or Homelessness Officer role within a local authority or similar setting.
·Strong understanding of the Housing Act 1996 Parts VI & VII and the Homelessness Reduction Act 2017.
·Experience in creating and delivering effective Personalised Housing Plans.
·Ability to assess and manage complex cases involving rough sleeping and high support needs.
·Strong problem-solving, negotiation, and partnership-working skills.
·Excellent written and verbal communication, with the ability to work to statutory deadlines.
·Previous use of housing systems such as Abritas, Locata, or Jigsaw desirable.

What you need to do now

Click APPLY NOW or get in touch directly.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Housing Options and Advice Officer

Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough of Brent are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role.

Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following:

• Housing Act 1996
• Homelessness Reduction Act 2017
• Homelessness Code of Guidance
• Safeguarding and risk management
• Equality Act 2010: Public sector equality duty
• Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include:
• Interviewing and assessing homeless people
• Preventing homelessness by promoting housing options and providing effective advice
• Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
• Participating in a duty rota system with other Housing Options Officers
• Effectively managing a caseload, within the constraints of the HRA
• Utilising and updating the HOPE/Orchard housing management systems.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce

Housing Options and Advice Officer

Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough of Brent are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role.

Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following:

• Housing Act 1996
• Homelessness Reduction Act 2017
• Homelessness Code of Guidance
• Safeguarding and risk management
• Equality Act 2010: Public sector equality duty
• Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include:
• Interviewing and assessing homeless people
• Preventing homelessness by promoting housing options and providing effective advice
• Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
• Participating in a duty rota system with other Housing Options Officers
• Effectively managing a caseload, within the constraints of the HRA
• Utilising and updating the HOPE/Orchard housing management systems.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce

Housing Options and Advice Officer

Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough of Brent are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role.

Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following:

• Housing Act 1996
• Homelessness Reduction Act 2017
• Homelessness Code of Guidance
• Safeguarding and risk management
• Equality Act 2010: Public sector equality duty
• Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include:
• Interviewing and assessing homeless people
• Preventing homelessness by promoting housing options and providing effective advice
• Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
• Participating in a duty rota system with other Housing Options Officers
• Effectively managing a caseload, within the constraints of the HRA
• Utilising and updating the HOPE/Orchard housing management systems.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)