Support Services

Warrington, North West Ministry of Justice UK

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Job Description

General Information

Salary

£24,527

Working Pattern

Full Time, Flexible Working

Vacancy Approach

External

Location

Warrington

Region

North West

Closing Date

17-Oct-2025

Business Unit

Risley

Post Type

Permanent

Civil Service Grade

AA

Number of jobs available

1

Reserve List

12 Months

Job ID

10528

Descriptions & requirements

Job description

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Undertake filing on a daily basis to provide effective record keeping in line with local procedures
  • Request and receive information/records from other establishments
  • Store records appropriately / forward the back record or abscond record to the requesting establishment in a timely manner
  • Send, collect and distribute faxes to appropriate staff
    Deliver and collect post w- appropriate
  • Maintain the filing system of the previous year's files so they are moved to archive and the oldest archive years files are sent for destruction in accordance with required standards (e.g. data protection)

Undertake other administrative tasks including:

  • Provide administrational assistance in area of work
  • Maintain accurate filing system for area of work
    Respond to queries relating to area of work, redirecting w- required

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

  • The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

  • You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. T is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

  • The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wver managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

  • After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

  • T are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
  • All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

  • All candidates are subject to security and identity checks prior to taking up post
  • All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
  • All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
  • To Ministry of Justice Resourcing team (resourcing-management-);
    To the Civil Service Commission (details available- )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 10528

HMPPS:

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 10528

Job Description Attachment
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Application form stage assessments

Behaviours

Behaviours Application Form Question Word Limit

500

Developing Self and Others

Communicating and Influencing

Working Together

Managing a Quality Service

Interview stage assessments

Interview Dates

Expected 04/11/2025 & 05/11/2025

Behaviours

Developing Self and Others

Communicating and Influencing

Working Together

Managing a Quality Service

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Use of Artificial Intelligence (Al)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Level of security checks required

DBS Standard

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Services Engineer

Northwich, North West TXM Recruit

Posted today

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Job Description

Job Description

Site Services Engineer Contract
Location: North West
Hours: Monday to Friday, 08:0016:00
Start Date: ASAP
Pay: Competitive

Were seeking an experienced Site Services Engineer to support a busy food manufacturing site on a contract basis.

The role involves maintenance and repair of:

  • Air compressors and steam boilers

  • Chilled water and refrigeration systems

  • Electrical infrastructure

  • General building an.



ZIPC1_UKTJ

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Senior Recruitment Specialist - Financial Services

L1 8JQ Liverpool, North West WhatJobs

Posted 10 days ago

Job Viewed

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Job Description

full-time
Our client, a leading specialist recruitment consultancy operating in Liverpool, Merseyside, UK , is seeking a Senior Recruitment Specialist with a focus on the Financial Services sector. This is a remote-first position, offering the flexibility to work from home and manage your candidate and client relationships digitally. You will be responsible for sourcing, attracting, and placing high-calibre professionals within the banking, insurance, and broader financial services industries. The ideal candidate will possess a deep understanding of the financial services landscape, including key roles, market trends, and talent demands. You will have a proven track record in end-to-end recruitment, with exceptional candidate engagement and client management skills. Essential to this role is your ability to build and maintain strong networks within the financial services community, utilizing a variety of sourcing methods including advanced search techniques, professional networking platforms, and industry events (virtual or in-person). You will be adept at conducting thorough candidate assessments, understanding complex technical requirements, and effectively presenting suitable candidates to clients. This role requires excellent negotiation and closing skills, coupled with a proactive approach to business development within your specialist vertical. You will be highly motivated, results-oriented, and committed to delivering an outstanding recruitment experience. This is a prime opportunity for an experienced recruiter to excel in a dynamic market with a supportive and forward-thinking organization, managing your own desk and driving significant revenue.

Key Responsibilities:
  • Manage the full recruitment lifecycle for financial services roles.
  • Source, screen, and interview qualified candidates using various recruitment tools and methods.
  • Develop and maintain strong relationships with clients in the financial services sector.
  • Understand client needs and provide tailored recruitment solutions.
  • Conduct in-depth candidate assessments and provide feedback to clients.
  • Negotiate offers and facilitate the hiring process to successful completion.
  • Proactively develop new business opportunities and expand client base.
  • Stay informed about industry trends, market intelligence, and competitor activities.
  • Achieve and exceed agreed-upon performance targets and KPIs.
  • Ensure a high level of service and candidate experience.

Qualifications:
  • Proven experience in recruitment, with a specialization in Financial Services.
  • Demonstrated success in achieving and exceeding recruitment targets.
  • In-depth knowledge of the financial services industry and its key roles.
  • Excellent candidate sourcing, interviewing, and assessment skills.
  • Strong business development and client relationship management capabilities.
  • Exceptional negotiation, communication, and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Proficiency in recruitment CRM/ATS systems and LinkedIn Recruiter.
  • Bachelor's degree in Business, Finance, Marketing, or a related field is preferred.
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Senior Recruitment Consultant - Financial Services

L3 1DP Liverpool, North West £40000 Annually WhatJobs

Posted 21 days ago

Job Viewed

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Job Description

full-time
Our client, a highly respected and established recruitment consultancy in Liverpool, Merseyside, UK , is looking for a motivated and experienced Senior Recruitment Consultant to specialise in the Financial Services sector. This role requires a deep understanding of the financial markets and a proven ability to source and place top talent for key positions.

Responsibilities:
  • Manage the full recruitment cycle for roles within banking, insurance, investment management, and FinTech.
  • Develop and implement effective sourcing strategies to identify and engage high-calibre candidates, including leveraging professional networks, databases, and direct headhunting.
  • Build and nurture strong relationships with key clients, understanding their hiring needs and providing expert market advice.
  • Conduct thorough candidate assessments, including in-depth interviews and referencing, to ensure suitability for client requirements.
  • Present qualified candidates to clients and manage the interview process.
  • Negotiate offers and ensure a smooth transition for both the candidate and the client.
  • Stay updated on industry trends, regulatory changes, and talent demands within the financial services sector.
  • Contribute to business development by identifying potential new clients and opportunities.
  • Maintain accurate and up-to-date records in the company's CRM system.
  • Mentor junior members of the recruitment team.
Qualifications:
  • Proven experience (at least 4 years) as a Recruitment Consultant, with a significant focus on the Financial Services industry.
  • Demonstrable success in recruiting for roles such as Investment Bankers, Portfolio Managers, Risk Analysts, Compliance Officers, and FinTech specialists.
  • Excellent understanding of the financial services landscape, including key players and market dynamics.
  • Strong business development and client relationship management skills.
  • Exceptional communication, negotiation, and interpersonal abilities.
  • Results-driven with a proactive and resilient attitude.
  • Proficiency in using recruitment software and LinkedIn Recruiter.
  • A degree in Finance, Economics, Business, or a related field is preferred.
This hybrid role offers the opportunity to work from our modern Liverpool office, with flexibility for remote work. You will join a supportive and successful team, with excellent career progression prospects and uncapped earning potential. If you have a passion for financial markets and recruitment excellence, we want to hear from you.
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Soft Services Manager

New
Liverpool, North West Anchor Group Services

Posted today

Job Viewed

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Job Description

Location: St John’s Shopping Centre, Liverpool

Employer: Anchor Group Services


Join Anchor Group Services at one of Liverpool’s busiest and most iconic destinations – St John’s Shopping Centre . We’re looking for an experienced Manager to lead our security and cleaning operations , ensuring world-class service delivery and seamless partnership with Centre Management.


The Role

You’ll oversee all soft services on-site, driving performance, efficiency, and customer satisfaction. From managing budgets and rotas to developing your team and ensuring full compliance, you’ll be the linchpin for service excellence at this flagship site.


Key Responsibilities

  • Lead day-to-day security and cleaning operations.
  • Manage budgets, staffing, materials, and consumables.
  • Build and motivate a team of up to 20 site staff.
  • Liaise closely with Centre Management and attend KPI and review meetings.
  • Deliver staff training, manage HR processes, and uphold compliance.
  • Conduct regular audits to maintain and improve standards.


About You

  • Experienced in managing large, multi-functional teams in security, cleaning, retail or FM.
  • A confident communicator and natural leader.
  • Skilled in planning, analysis, and driving results.
  • Customer-focused, resilient, and adaptable.
  • Able to influence senior stakeholders and inspire your team.


Interested?

If you’re ready to take ownership of a flagship Liverpool site and make your mark with a leading FM provider, get in touch!

This advertiser has chosen not to accept applicants from your region.

Industrial Services Technician

Wirral, North West Nestle

Posted 10 days ago

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Job Description

Business Area: Cereal Partners Worldwide
Job Title: Industrial Services Technician - Boiler Operator
Location: Bromborough, on the Wirral
Salary £61,600 + potential bonus + generous pension scheme + other fantastic benefits!
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
**Position Summary**
We're looking for a day based Industrial Services Engineering Technician to work as part of the industrial services team based at our Bromborough Factory on the Wirral. The position will be 42hrs, shift based 12hrs rotating through days, nights and weekends
At Cereal Partners UK, we have established ourselves as one of the largest cereal manufacturers in the UK, making many well-loved brands with a long heritage. Cereal Partners UK is a powerful alliance between Nestlé and General Mills, producing some of the biggest names in breakfast cereals. As a bright, forward-thinking company, we are always striving for a new way to develop and market better products, helping to enhance the lifestyle of consumers and stay on top in the highly competitive cereal aisle.
**A day in the life of an Industrial Services Engineering Technician**
As an Industrial Services Engineering Technician, you will be a key point of contact for all technical matters within Industrial Services Department throughout Bromborough Factory.
You will be working to deliver improvements in the performance of machinery and assets, technically supporting the Industrial Services Manager and developing the technical skills within the engineering and operational teams.
The factory is moving forward with continuous improvement principles and actively developing TPM processes so it's an exciting time to be involved, and it is expected that you will play a key part in the move from reactive to proactive maintenance.
- To work as part of the technical team ensuring work is prioritised in accordance with production plans, schedules and engineering requirements.
- Responding to breakdowns within the plant, maximising production output and ensuring the smooth flow of the operation.
- Looking after all aspects of cost, efficiency, quality and maintenance activities including administration.
- Contributing to the upkeep of all relevant technical documentation.
- Participating and positively contributing to site initiatives and engineering standards as requested to include HACCP, ISO50001, CDM, Corporate Engineering Standards.
- Raising purchase orders where required, liaising with the Maintenance Managers to ensure that appropriate service levels are maintained within budgetary constraints.
- Support the Industrial Services Manager with Compliance Audits and completion of remedial actions.
+ Effluent Waste Management, servicing and maintain DAF plant to ensure compliance with environment Agency targets.
**What will make you successful**
You will have excellent, multiskilled engineering ability along with initiative and attention to detail. Experience of modern manufacturing techniques such as 5S, LEAN and TPM would be ideal.
You will also:
- Be educated to HNC or equivalent experience in Mechanical and/or Electrical Engineering time served apprenticeship. Ideal dual skilled
- BOAS Qualification and training on Ammonia Refrigeration Systems would be preferred but not essential
- Be able to demonstrate skills working on steam boilers and associated equipment, Refrigeration Systems, Air Compressors and Water Treatment.
- Possess a logical fault-finding approach to breakdowns.
- Be able to communicate effectively with a range of stakeholders
- Demonstrate a sense of urgency whilst never compromising safety or product quality.
**What you need to know**
The closing date for this role is 29 October 2025
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
At Cereal Partners UK, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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Clinical Services Manager

L1 8JQ Liverpool, North West £50000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a reputable healthcare provider committed to exceptional patient care, is seeking a dedicated and experienced Clinical Services Manager. This role is critical to ensuring the smooth and efficient operation of our clinical services, directly impacting patient outcomes and staff satisfaction. You will oversee the day-to-day management of multiple clinical departments, fostering a collaborative and high-quality care environment. This position requires strong leadership, excellent organizational skills, and a deep understanding of healthcare operations and regulatory compliance.

As the Clinical Services Manager, you will be responsible for managing clinical staff, including recruitment, training, performance management, and scheduling. You will ensure that all services are delivered in accordance with clinical best practices, professional standards, and legal requirements. Key aspects of the role include developing and implementing clinical policies and procedures, managing budgets, monitoring service quality, and liaising with other healthcare professionals and external agencies. Your ability to drive continuous improvement initiatives, enhance patient safety, and promote a culture of excellence will be paramount.

Key Responsibilities:
  • Oversee the daily operations of designated clinical departments, ensuring high standards of patient care.
  • Manage, mentor, and support a team of clinical professionals, fostering a positive and productive work environment.
  • Develop and implement clinical policies, procedures, and protocols in line with best practices and regulatory requirements.
  • Ensure compliance with all relevant healthcare legislation, standards, and guidelines.
  • Manage departmental budgets, including resource allocation, cost control, and financial planning.
  • Monitor and evaluate the quality of clinical services, implementing improvement initiatives to enhance patient outcomes and satisfaction.
  • Coordinate with multidisciplinary teams to ensure seamless patient care pathways.
  • Manage staff rotas and ensure adequate staffing levels to meet service demands.
  • Act as a point of contact for patient feedback and complaints, resolving issues promptly and effectively.
  • Maintain accurate records and documentation, ensuring confidentiality and data integrity.
Qualifications:
  • Registered Nurse (RN) or equivalent healthcare professional qualification.
  • Bachelor's degree in Nursing, Healthcare Management, or a related field. A Master's degree is an advantage.
  • Minimum of 5 years of progressive experience in a clinical leadership or management role within a healthcare setting.
  • Proven experience in staff management, team leadership, and performance development.
  • In-depth knowledge of healthcare regulations, quality standards, and clinical governance.
  • Strong understanding of healthcare finance and budget management.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Demonstrated ability to manage change and drive service improvements.
  • Proficiency in using electronic health record (EHR) systems and other relevant healthcare software.
  • Commitment to continuous professional development and maintaining up-to-date clinical knowledge.
This vital role is located in Liverpool, Merseyside, UK , and requires on-site presence.
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Cleaning Services Supervisor

L1 8JQ Liverpool, North West £28000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client is looking for a reliable and experienced Cleaning Services Supervisor to oversee operations in Liverpool, Merseyside, UK . This role is crucial for maintaining the highest standards of cleanliness and hygiene across various facilities. The Supervisor will be responsible for managing a team of cleaning staff, ensuring quality service delivery, managing supplies, and maintaining a safe working environment. This is an on-site role requiring strong leadership and organizational skills.

Responsibilities:
  • Supervise and direct the daily activities of the cleaning team to ensure all areas are maintained to a high standard.
  • Develop and implement cleaning schedules and rotas.
  • Conduct regular inspections of work areas to monitor quality, identify deficiencies, and ensure compliance with hygiene standards.
  • Train new cleaning staff on proper cleaning techniques, safety procedures, and the use of equipment and chemicals.
  • Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and timely reordering.
  • Address and resolve any cleaning-related issues or complaints promptly and efficiently.
  • Ensure that all staff adhere to health and safety regulations and company policies.
  • Maintain records of cleaning activities, staff performance, and supply usage.
  • Foster a positive and productive working environment for the cleaning team.
  • Liaise with facility management and other departments to coordinate cleaning services.
Qualifications:
  • Proven experience in a supervisory role within the cleaning or facilities management industry.
  • Strong knowledge of cleaning chemicals, equipment, and best practices.
  • Excellent leadership, team management, and motivational skills.
  • Good organizational and time-management abilities.
  • Attention to detail and a commitment to high-quality standards.
  • Effective communication and interpersonal skills.
  • Understanding of health and safety regulations related to cleaning operations.
  • Ability to work independently and as part of a team.
  • Basic computer literacy for record-keeping and communication.
  • Flexibility to work varied shifts, including early mornings or evenings, as required by operational needs.
This is an excellent opportunity for a dedicated professional to lead a vital service within the Liverpool area. If you have a keen eye for detail and a passion for maintaining pristine environments, we encourage you to apply.
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Client Services Manager

Birkenhead, North West Accountable Recruitment

Posted today

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Job Description

Job Description


Are you ready to take the next step in your career with a forward-thinking accountancy practice that puts its people first?
This growing firm is looking for a Client Services Manager / Accounts Manager to join their experienced accounts team, paying £40,000 - £45,000

This is the perfect role for a Senior Accountant or Assistant Manager ready to step up . You'll work closely with directors, lead and .











ZIPC1_UKTJ

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Soft Services Manager

Liverpool, North West Anchor Group Services

Posted today

Job Viewed

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Job Description

Job Description

Location: St John’s Shopping Centre, Liverpool

Employer: Anchor Group Services


Join Anchor Group Services at one of Liverpool’s busiest and most iconic destinations – St John’s Shopping Centre . We’re looking for an experienced Manager to lead our security and cleaning operations , ensuring world-class service delivery and seamless partnership with Centre Management.


The Role

You’ll oversee all soft services on-site, driving performance, efficiency, and customer satisfaction. From managing budgets and rotas to developing your team and ensuring full compliance, you’ll be the linchpin for service excellence at this flagship site.


Key Responsibilities

  • Lead day-to-day security and cleaning operations.
  • Manage budgets, staffing, materials, and consumables.
  • Build and motivate a team of up to 20 site staff.
  • Liaise closely with Centre Management and attend KPI and review meetings.
  • Deliver staff training, manage HR processes, and uphold compliance.
  • Conduct regular audits to maintain and improve standards.


About You

  • Experienced in managing large, multi-functional teams in security, cleaning, retail or FM.
  • A confident communicator and natural leader.
  • Skilled in planning, analysis, and driving results.
  • Customer-focused, resilient, and adaptable.
  • Able to influence senior stakeholders and inspire your team.


Interested?

If you’re ready to take ownership of a flagship Liverpool site and make your mark with a leading FM provider, get in touch!

This advertiser has chosen not to accept applicants from your region.
 

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