47 Case Management jobs in the United Kingdom

Our client is a leading provider of community-based support services, dedicated to enhancing the lives of individuals requiring assistance. They are seeking an experienced and compassionate Senior Care Coordinator to join their expanding, fully remote team. This position offers the flexibility to work from home, focusing on comprehensive case management and service coordination for clients across the UK. You will be responsible for assessing client needs, developing personalized care plans, and coordinating a multidisciplinary team of healthcare professionals and support workers to deliver high-quality, integrated care. Your duties will include liaising with clients, families, and healthcare providers to ensure seamless service delivery and optimal outcomes. This role demands excellent communication and organizational skills, with a strong emphasis on empathy and client advocacy. You will manage complex cases, monitor client progress, and make necessary adjustments to care plans to meet evolving needs. Maintaining accurate and confidential client records, adhering to data protection regulations, and ensuring compliance with relevant industry standards are crucial aspects of this position. The ideal candidate will possess a strong background in social work, nursing, healthcare management, or a related field, with significant experience in care coordination, case management, or community support. Demonstrated leadership capabilities and the ability to effectively manage remote teams and delegate tasks are essential. You should be proficient in using digital case management systems and have a thorough understanding of relevant legislation and best practices in social care and healthcare. If you are a proactive, solutions-oriented professional driven by a passion for improving people's lives and are seeking a rewarding remote career opportunity, we encourage you to apply. Join our client's dedicated team and make a significant contribution to empowering individuals and strengthening communities.

Key Responsibilities:

• Conduct comprehensive needs assessments for clients requiring support services.
• Develop, implement, and regularly review personalized care and support plans.
• Coordinate and manage a caseload of clients, ensuring timely and effective service delivery.
• Liaise with clients, families, healthcare professionals, and support staff.
• Oversee the work of care assistants and other support personnel.
• Monitor client progress and make necessary adjustments to care plans.
• Maintain accurate, confidential, and up-to-date client records using digital systems.
• Ensure compliance with all relevant regulations, policies, and quality standards.
• Provide support and guidance to clients and their families.
• Identify and mitigate risks associated with client care.

Qualifications:

• Degree or professional qualification in Social Work, Nursing, Healthcare Management, or a related field.
• Significant experience in care coordination, case management, or community support roles.
• Proven leadership experience, preferably in managing remote teams.
• In-depth knowledge of social care and healthcare systems, policies, and best practices.
• Excellent understanding of relevant legislation and safeguarding procedures.
• Strong assessment, planning, and problem-solving skills.
• Exceptional communication, interpersonal, and organizational abilities.
• Proficiency with digital case management software and IT systems.
• Compassionate, empathetic, and client-centered approach.

Our client, a dedicated community and social care provider, is seeking an experienced and compassionate Senior Social Worker to join their team in **Leicester, Leicestershire, UK**. This pivotal role focuses on managing complex cases, providing essential support to vulnerable individuals and families, and contributing to the development and delivery of high-quality social care services. You will be responsible for undertaking comprehensive assessments, developing and implementing care plans, and coordinating services with a range of agencies, including healthcare providers, educational institutions, and voluntary organizations. A key aspect of this role involves providing mentorship and supervision to junior social workers, ensuring best practice is maintained throughout the team. The ideal candidate will possess a strong understanding of relevant legislation, safeguarding procedures, and ethical frameworks within social care. Excellent communication, negotiation, and advocacy skills are essential for effectively representing clients' needs and building positive working relationships with diverse stakeholders. Proven experience in complex case management, including child protection, adult safeguarding, or mental health cases, is required. You should demonstrate strong organizational skills, the ability to manage a demanding caseload effectively, and a commitment to promoting the well-being and independence of service users. This position requires a qualified Social Worker (e.g., DipSW, BA Hons in Social Work) registered with Social Work England, with a minimum of 5 years of post-qualifying experience. This is a client-facing role based in **Leicester, Leicestershire, UK**, requiring presence at the office and in the community to support clients directly. We are looking for a dedicated professional who can lead by example, provide expert guidance, and make a positive difference in the lives of those they support.

Key Responsibilities:

• Conduct comprehensive social work assessments for individuals and families.
• Develop, implement, and review effective care and support plans.
• Manage a complex caseload, ensuring timely and appropriate interventions.
• Liaise and collaborate with multi-agency partners to coordinate care.
• Provide supervision and mentorship to junior social workers.
• Ensure adherence to all relevant legislation, policies, and procedures.
• Champion the rights and needs of service users through effective advocacy.
• Maintain accurate and confidential case records.

Qualifications:

• Social Work England registration (DipSW, BA Hons Social Work, or equivalent).
• Minimum of 5 years of post-qualifying experience in social work.
• Demonstrated experience in complex case management (e.g., child protection, safeguarding).
• In-depth knowledge of social care legislation and best practices.
• Excellent assessment, care planning, and risk management skills.
• Strong communication, interpersonal, and advocacy abilities.
• Ability to work effectively within a multi-agency framework.
• Proficiency in case management software.

Our client, a leading local authority, is seeking an experienced Senior Social Worker to manage complex cases within the **Manchester, Greater Manchester, UK** area. This is an essential on-site role requiring direct engagement with vulnerable individuals and families. You will be responsible for conducting thorough assessments, developing care plans, and coordinating multidisciplinary teams to ensure the safety and well-being of children and adults at risk. This position demands exceptional social work skills, a strong understanding of relevant legislation, and the ability to navigate challenging situations with empathy and professionalism.

Key Responsibilities:

• Undertake comprehensive assessments of needs for individuals and families, adhering to statutory guidelines.
• Develop, implement, and review care and support plans, ensuring they meet identified needs and promote independence.
• Manage a caseload of complex and high-risk cases, including child protection, safeguarding, and adult care issues.
• Coordinate and liaise effectively with multidisciplinary teams, including health services, education, police, and other voluntary agencies.
• Provide direct support, guidance, and advocacy to service users and their families.
• Conduct statutory visits and home assessments, documenting findings accurately and objectively.
• Ensure all work is undertaken in accordance with relevant legislation, policies, and procedures.
• Mentor and support less experienced social workers, contributing to team development and knowledge sharing.
• Participate in supervision, case conferences, and professional development activities.
• Maintain accurate and confidential case records using the designated social care IT system.
• Respond to emergencies and provide crisis intervention as required.
• Represent the service in various forums, including court proceedings when necessary.

Qualifications:

• DipSW or equivalent social work qualification.
• Registered with Social Work England (or relevant professional body).
• Significant post-qualifying experience in social work, with a demonstrable track record in managing complex cases.
• In-depth knowledge of safeguarding legislation, child protection procedures, and relevant adult care frameworks.
• Proven experience in undertaking assessments and developing care plans.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively under pressure and manage competing priorities.
• Strong analytical and problem-solving abilities.
• Proficiency in using social care IT systems.
• A full UK driving licence and access to a vehicle may be required for site visits.

Our client, a highly reputable local authority social services department, is seeking a dedicated and experienced Senior Social Worker to join their Child Protection and Safeguarding team. This vital role involves managing complex and high-risk cases, providing expert assessment, intervention, and support to vulnerable children and their families. You will play a key leadership role within the team, mentoring junior social workers and contributing to service development. This is an on-site position based in Manchester, Greater Manchester, UK , requiring strong community engagement and collaborative working.

Responsibilities:

• Undertake comprehensive assessments of children's needs and risks, developing robust care and protection plans.
• Manage a caseload of complex and challenging cases involving significant risk factors.
• Provide direct support and intervention to children and families, working collaboratively with a range of multidisciplinary agencies.
• Chair meetings and case conferences, ensuring effective communication and decision-making.
• Mentor, supervise, and support less experienced social workers, promoting professional development.
• Contribute to the development and implementation of team policies and procedures.
• Prepare high-quality reports for court proceedings and other statutory requirements.
• Maintain accurate and up-to-date case records in line with organisational policies and professional standards.
• Represent the team and organisation in multi-agency forums and community engagement activities.
• Participate in regular supervision and professional development activities.

Qualifications:

• BA/BSc in Social Work or equivalent recognised social work qualification.
• Registered Social Worker with the relevant professional body (e.g., Social Work England).
• Minimum of 5 years of post-qualifying experience in child protection or a related field.
• Proven experience in managing complex safeguarding cases and undertaking comprehensive assessments.
• In-depth knowledge of relevant legislation, policies, and procedures relating to child protection.
• Excellent assessment, planning, intervention, and review skills.
• Strong report-writing skills and experience of presenting evidence in legal settings.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively under pressure and manage competing priorities.
• Demonstrated ability to lead and mentor other professionals.
• Full driving licence and access to a vehicle for work purposes.

This is a challenging yet highly rewarding career opportunity to make a tangible difference in the lives of vulnerable children and families within the Manchester community.

We are seeking a compassionate and experienced Registered Mental Health Nurse to join our dedicated community support team, working entirely remotely. This vital role focuses on providing high-quality case management services to individuals experiencing mental health challenges. You will be responsible for assessing client needs, developing personalised care plans, and coordinating support services to promote recovery and well-being.

Key responsibilities include conducting initial assessments via secure video conferencing, collaborating with healthcare professionals, social services, and other support agencies to ensure comprehensive care. You will monitor client progress, provide ongoing support and advocacy, and facilitate access to appropriate resources and interventions. Maintaining accurate and confidential client records, adhering to professional standards, and ensuring compliance with all relevant policies and procedures are paramount. This position requires a high degree of autonomy, excellent organisational skills, and the ability to build trusting therapeutic relationships remotely.

The ideal candidate will be a registered Mental Health Nurse (RMN) with a current NMC pin and a minimum of 3 years of post-qualification experience in mental health services. A strong understanding of mental health legislation, recovery models, and safeguarding principles is essential. Excellent communication, active listening, and IT skills are required, as you will be working extensively with digital platforms. Experience in case management or community mental health is highly desirable. This is a fantastic opportunity for a dedicated professional to make a significant difference in people's lives while enjoying the flexibility of a remote work environment.

Description

The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly u2013 acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.



You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.



Key job responsibilities

- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.



- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes



- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans



- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews



- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement



- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices

Basic Qualifications

- Bachelor's Degree or equivalent post-secondary qualification

- Experience in Complex ER Case Management

- Experience in managing with multiple disciplinary and grievance cases

- Fluent in both spoken and written English (Common European Framework of Reference C2)

Preferred Qualifications

- CIPD qualified

- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly u2013 acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.



You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.



Key job responsibilities

- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.



- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes



- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans



- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews



- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement



- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices

Basic Qualifications

- Bachelor's Degree or equivalent post-secondary qualification

- Experience in Complex ER Case Management

- Experience in managing with multiple disciplinary and grievance cases

- Fluent in both spoken and written English (Common European Framework of Reference C2)

Preferred Qualifications

- CIPD qualified

- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly - acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.
You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.
Key job responsibilities
- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.
- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes
- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans
- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews
- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement
- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices
Basic Qualifications
- Bachelor's Degree or equivalent post-secondary qualification
- Experience in Complex ER Case Management
- Experience in managing with multiple disciplinary and grievance cases
- Fluent in both spoken and written English (Common European Framework of Reference C2)
Preferred Qualifications
- CIPD qualified
- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are Looking for a Consultant Social Worker to Oversee the ASYE and NQSW's in the county

This role requires a Social Work Qualification with a minimum of 1 year's management experience

About the team
This is a unique management and supervisory role that involves providing expert support and guidance, along with the wider senior management team, to ASYE students and newly qualified social workers across the council. This includes the direct management of up to 7 NQSWs and shared responsibility for over 50 students and 40 practice educators. The aim of this role is to be a voice of experience and have the leadership skills required to explain and help implement the best possible social work practice. On occasion, this position involves providing support with the recruitment of NQSWs and PE qualified Advanced practitioners.

About you

Knowledge and experience working within a fast-paced frontline team such as child protection and referral and assessment is essential for this role. A degree within Social Work (Degree/DipSW/CQSW) as well as 3 years post qualifying experience in permanent contract/s is essential for this role. Experience and ability to give formal reflection supervision, appraisals and casework consultation is key to the success of this role within the council.

What's on offer?

• Up to £44.00/hr per hour umbrella (PAYE payment options available also)
• Be a part of the wider Somerset ASYE Program
• "Good" Ofsted inspection results
• Plenty of opportunities to grow alongside the council
• Opportunity to improve on and learn new processes.
• Enhance your CV and skill set.
• Parking available onsite

For more information, please get in touch with:

Thomas Sherwood