8 Case Management jobs in the United Kingdom

Our client, a respected social care organization, is seeking a highly skilled and compassionate Senior Social Worker to join their fully remote team focused on case management. This crucial role offers the opportunity to provide expert support and guidance to vulnerable individuals and families across the UK, entirely from a remote setting. The Senior Social Worker will be responsible for managing complex caseloads, conducting thorough assessments, developing comprehensive care plans, and coordinating services to meet the diverse needs of clients. You will conduct virtual assessments, hold remote client meetings, and liaise with various agencies and professionals to ensure integrated and effective support. This role requires a deep understanding of relevant legislation, safeguarding policies, and best practices in social work. The ideal candidate will possess a strong track record in social work practice, with significant experience in case management, risk assessment, and care planning. Excellent analytical, problem-solving, and decision-making skills are essential. You must be adept at building rapport and trust with clients virtually, demonstrating empathy and strong communication skills. Proficiency in using digital case management systems and standard office software is required. This is a fully remote position, providing the flexibility to work from home while making a profound difference in people's lives. Our client is committed to supporting their staff through ongoing training, professional development opportunities, and a collaborative team environment. If you are a dedicated social work professional seeking a challenging and rewarding remote role that allows you to leverage your expertise in case management, we encourage you to apply.

Responsibilities:

• Manage a caseload of complex client cases remotely.
• Conduct comprehensive virtual assessments of client needs.
• Develop and implement effective care and support plans.
• Coordinate services with external agencies and professionals.
• Ensure compliance with social work legislation and policies.
• Provide guidance and support to clients and their families.
• Conduct risk assessments and implement safeguarding measures.
• Maintain accurate and up-to-date case records.
• Participate in virtual team meetings and case discussions.
• Engage in continuous professional development.

Qualifications:

• Qualified Social Worker with a recognised degree (e.g., BA Social Work, DipSW).
• Registered with the relevant professional body (e.g., Social Work England).
• Significant experience in social work, with a focus on case management.
• Proven experience in conducting assessments and care planning.
• Strong knowledge of child protection and adult safeguarding procedures.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in digital case management systems.
• Ability to work autonomously and manage workload effectively in a remote setting.
• Resilience and ability to manage emotionally challenging situations.
• Commitment to promoting client well-being and social justice.

Our client is seeking a compassionate and highly skilled Senior Social Worker to join their dedicated team in **Edinburgh, Scotland, UK**. This role focuses on managing complex caseloads involving vulnerable adults and children, requiring a sensitive and professional approach. You will be responsible for conducting thorough assessments, developing care plans, and coordinating services to ensure the well-being and safety of individuals and families in challenging circumstances. The ideal candidate will have extensive experience in social work, a strong understanding of relevant legislation, and exceptional interpersonal skills.

Responsibilities:

• Undertake comprehensive assessments of individuals and families with complex needs, identifying risks and support requirements.
• Develop, implement, and review person-centred care and support plans in collaboration with service users and relevant agencies.
• Provide direct support and intervention to individuals and families facing challenging situations, including abuse, neglect, mental health issues, and substance misuse.
• Liaise effectively with a range of statutory and voluntary agencies, including healthcare providers, educational institutions, and police services, to ensure coordinated care.
• Maintain accurate and up-to-date case records in accordance with professional standards and organisational policies.
• Participate in case conferences, child protection meetings, and court proceedings as required.
• Offer guidance, support, and supervision to junior social workers and support staff.
• Identify training needs and contribute to the professional development of the team.
• Stay abreast of changes in legislation, policy, and best practice within social work.
• Manage a complex caseload efficiently, prioritizing needs and ensuring timely interventions.
• Advocate for service users' rights and needs within professional and legal frameworks.
• Contribute to service development and evaluation initiatives.
• Promote anti-discriminatory practice and equal opportunities in all aspects of work.
• Respond to safeguarding concerns and undertake investigations as appropriate.

Qualifications:

• Diploma in Social Work or equivalent recognised qualification.
• Current registration with the Scottish Social Services Council (SSSC) or equivalent body.
• Significant post-qualifying experience in a social work setting, preferably with adults and/or children.
• Proven experience in managing complex and high-risk caseloads.
• Thorough knowledge of relevant legislation and policies (e.g., Children (Scotland) Act 1995, Adult Support and Protection (Scotland) Act 2007).
• Demonstrated skills in assessment, care planning, and risk management.
• Excellent communication, negotiation, and report-writing skills.
• Ability to work effectively under pressure and manage competing priorities.
• Strong understanding of child protection and adult safeguarding procedures.
• Proficiency in using social care IT systems.
• Commitment to professional development and evidence-based practice.
• Ability to work collaboratively within a multidisciplinary team.
• A driving licence and access to a vehicle may be required for home visits.

This is an excellent opportunity for an experienced social worker to make a real difference in the lives of vulnerable individuals in Edinburgh. If you are dedicated, skilled, and passionate about social justice, we encourage you to apply.

Our client is a respected non-profit organisation dedicated to providing comprehensive social care services to vulnerable individuals and families. We are seeking an experienced and empathetic Senior Social Worker to join our expanding team, offering fully remote case management services. This role is vital in ensuring that our clients receive the highest standard of support and advocacy, accessible from anywhere.

As a Senior Social Worker, you will manage complex caseloads, provide expert guidance and supervision to less experienced social workers, and contribute to the development of best practices within the organisation. Your primary focus will be on conducting comprehensive assessments, developing and implementing care plans, and liaising with external agencies to secure appropriate resources and support for clients. This role requires a deep understanding of social welfare legislation, safeguarding principles, and a commitment to empowering individuals and communities. The ability to build strong relationships with clients and professionals remotely is paramount.

Key responsibilities include:

• Conducting in-depth social work assessments for individuals and families with complex needs.
• Developing, implementing, and reviewing personalised care and support plans.
• Providing direct case management services, including advocacy and emotional support.
• Collaborating with a wide range of statutory and voluntary agencies to coordinate services and support networks.
• Ensuring compliance with all relevant legislation, policies, and procedures, particularly concerning safeguarding and child protection.
• Offering supervision, mentorship, and guidance to junior social workers and support staff.
• Contributing to the development and delivery of training programmes for staff.
• Maintaining accurate and confidential case records and preparing detailed reports.
• Participating in case conferences and contributing professional expertise.
• Responding to emerging needs and adapting service delivery models as required.

The ideal candidate will hold a recognised Social Work qualification (e.g., BA/BSc/MA in Social Work) and be registered with the relevant professional body. You will have substantial post-qualifying experience in social work, with a proven ability to manage complex cases and provide supervision. A thorough understanding of safeguarding procedures and legislation is essential. Excellent assessment, analytical, and report-writing skills are required. You must be highly organised, adept at managing your workload independently, and proficient in using digital tools for remote communication and case management. Strong interpersonal skills and the ability to establish rapport and trust virtually are crucial. If you are passionate about social justice and making a tangible difference in people's lives through remote service delivery, we encourage you to apply for this opportunity in Sheffield .

Our client is seeking a highly skilled and compassionate Registered Nurse to join their innovative community and social care team. This is a remote position, focusing on case management and coordinating care for individuals with complex health needs. You will leverage your clinical expertise to assess patient requirements, develop personalised care plans, and liaise with healthcare professionals, families, and support services to ensure seamless, high-quality care delivery. Responsibilities include conducting virtual patient assessments, monitoring patient progress, managing medication adherence, and providing expert advice and support to patients and their carers. You will be responsible for maintaining accurate and up-to-date patient records, ensuring compliance with all relevant regulations and standards. The ideal candidate will possess a valid NMC registration, significant post-registration experience in adult nursing, and a strong background in managing complex care needs. Excellent communication, organisational, and IT skills are essential, as is the ability to work independently and manage a caseload effectively. A genuine commitment to patient-centred care and a passion for improving health outcomes within the community are paramount. Experience with remote patient monitoring technologies and electronic health record systems is highly desirable. This is a fantastic opportunity to utilise your nursing skills in a dynamic, remote setting, contributing to a vital service within the social care sector.

Our client, a prominent non-profit organisation dedicated to supporting vulnerable individuals and communities, is seeking an experienced Senior Community Support Worker to join their fully remote team. This role focuses on remote case management, providing essential support, guidance, and advocacy to clients navigating complex social challenges. You will leverage your expertise to empower individuals and families, helping them access resources and achieve positive outcomes, all from the convenience of your home office.

As a Senior Support Worker, you will manage a caseload of clients, conducting thorough needs assessments, developing personalised support plans, and facilitating access to relevant services such as housing, healthcare, employment, and mental health support. You will act as a key point of contact, offering emotional support, practical advice, and crisis intervention when necessary. Strong communication skills, empathy, and the ability to build rapport with diverse client groups remotely are crucial. You will also contribute to team meetings, share best practices, and potentially mentor less experienced support workers, all within a collaborative, remote-first environment.

Key Responsibilities:

• Conduct comprehensive remote needs assessments for clients facing social, economic, or personal challenges.
• Develop, implement, and regularly review individualised support plans in collaboration with clients.
• Provide ongoing remote support, advocacy, and guidance to clients, helping them to access essential services and resources.
• Manage a caseload of clients, maintaining accurate and confidential records of interventions and progress.
• Liaise effectively with external agencies, professionals, and service providers to ensure integrated support for clients.
• Offer crisis intervention and de-escalation support as needed.
• Empower clients to develop coping strategies and independent living skills.
• Contribute to the development and delivery of community outreach programmes and group support sessions (delivered remotely).
• Participate in team meetings, case conferences, and training sessions, sharing knowledge and insights.
• Stay updated on relevant social policies, legislation, and available support services within the community.

Qualifications and Experience:

• NVQ Level 3 or 4 in Health and Social Care, or a related field.
• Minimum of 3-5 years of experience working in community support, social care, or a related field.
• Proven experience in case management, needs assessment, and support planning.
• Strong understanding of safeguarding procedures and relevant legislation.
• Excellent communication, active listening, and interpersonal skills, with the ability to connect with individuals from diverse backgrounds.
• Proficiency in using IT systems for case management and communication (e.g., video conferencing, case management software).
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
• Empathy, resilience, and a genuine passion for helping others.
• Experience in specific areas such as mental health, substance misuse, homelessness, or domestic violence is advantageous.

This is a vital role offering the chance to make a real difference in people's lives while enjoying the benefits of flexible remote working. Join a compassionate team committed to empowering individuals.

We are seeking a compassionate and experienced Registered Mental Health Nurse to join our dedicated community support team, working entirely remotely. This vital role focuses on providing high-quality case management services to individuals experiencing mental health challenges. You will be responsible for assessing client needs, developing personalised care plans, and coordinating support services to promote recovery and well-being.

Key responsibilities include conducting initial assessments via secure video conferencing, collaborating with healthcare professionals, social services, and other support agencies to ensure comprehensive care. You will monitor client progress, provide ongoing support and advocacy, and facilitate access to appropriate resources and interventions. Maintaining accurate and confidential client records, adhering to professional standards, and ensuring compliance with all relevant policies and procedures are paramount. This position requires a high degree of autonomy, excellent organisational skills, and the ability to build trusting therapeutic relationships remotely.

The ideal candidate will be a registered Mental Health Nurse (RMN) with a current NMC pin and a minimum of 3 years of post-qualification experience in mental health services. A strong understanding of mental health legislation, recovery models, and safeguarding principles is essential. Excellent communication, active listening, and IT skills are required, as you will be working extensively with digital platforms. Experience in case management or community mental health is highly desirable. This is a fantastic opportunity for a dedicated professional to make a significant difference in people's lives while enjoying the flexibility of a remote work environment.

Description
This location is required to be based in London, UK.
The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly - acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.
You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.
Key job responsibilities
- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.
- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes
- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans
- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews
- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement
- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices
Basic Qualifications
- Bachelor's Degree or equivalent post-secondary qualification
- Experience in Complex ER Case Management
- Experience in managing with multiple disciplinary and grievance cases
- Fluent in both spoken and written English (Common European Framework of Reference C2)
Preferred Qualifications
- CIPD qualified
- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.
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