85 Case Manager jobs in the United Kingdom
Case Manager
Posted 11 days ago
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Job Description
Case Manager
Manchester
We have an exciting opportunity to work at the Medical Practitioners Tribunal Service (MPTS) as a legally qualified Case Manager in the Case Management and Hearing Preparation team. Your key responsibilities will include making case management decisions and liaising with parties in advance of hearings to ensure they run smoothly and effectively.
The MPTS run hearings for doctors, physician associates, and anaesthesia associates whose fitness to practise is called into question. We are independent in our decision making and operate separately from the investigatory role of the GMC.
The MPTS Case Management and Hearing Preparation section comprises teams responsible for listing tribunal hearings, making fair and robust case management decisions, empanelling tribunals and carrying out administrative preparation for hearings. As a Case Manager you will play a key role in supporting the case management function, but you will also support colleagues across the section and wider MPTS to ensure hearings run effectively.
About you
You must be a qualified solicitor or barrister entitled to practise in England and Wales, with 5 years post qualification experience who will continue to meet the requirements of their own regulator.
You will have a proven and successful track record of working in a complex and challenging environment, with experience of pre-empting and resolving issues in a case management and/or case handling role involving Tribunal or similar hearings.
You will have a well-developed ability to communicate complex issues in easily understood documents and in person, adapting for the audience and circumstances as appropriate. The ability to communicate information succinctly, accurately and in plain English is essential.
You must have excellent interpersonal skills as the role involves considerable interaction with people at all levels both within the MPTS, with the GMC, with external legal professionals and directly with registrants engaged in MPTS proceedings.
Have a proven ability to work under pressure, while maintaining the ability to think clearly, make decisions, and manage conflicting demands. You must be able to achieve a high level of output to meet the challenging work agenda.
This is a hybrid role between home working and office working, you'll work 1 day minimum a week in the office. We may ask you to attend the office on additional days where necessary.
You can find more detail on the tasks you will undertake, and the essential and desirable skills required for the role, in the job description.
How to apply for the role
If you are interested in applying for this role, please provide a CV and a separate supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, provide examples where possible. Please note, applications submitted without a CV and supporting statement will be considered incomplete and not shortlisted.
We will assess the information you provide against the essential skills required for the role and let you know whether you will progress to the next stage of the recruitment process. Details on how to complete this can be found in the attached guidance document.
Interviews and assessments will take place in-person in one of our Manchester offices on 17 and 18 November 2025.
GMC Benefits - Why work for us
We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate and take action if needed.
You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:
- 30 days holiday with the option to buy and sell more
- Hybrid and flexible working
- A generous employer pension contribution of 15%
- Access to a range of learning and development opportunities designed to support your ongoing progression
- Attractive salary that's reviewed annually
- Private medical insurance
- Bike lockers and shower facilities
To find out more please click here.
Diversity and inclusive
The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are also committed to the Disability Confident employer scheme and support the requirements of the Disability Confident interview scheme. If you have a disability and meet the cut-off mark for the essential criteria for this role as outlined in the person specification document, you will be offered an interview.
The GMC is a charity registered in England and Wales ) and Scotland (SC ).
Case Manager
Posted 1 day ago
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Debt Case Manager
Warrington, WA1 1GG
Starting Salary -£25,806 per year
Full-time or Part-time | Permanent
Are you an organised, customer-focused professional with strong negotiation skills? We’re looking for a Debt Case Manager to join our team in Warrington. This is a fantastic opportunity to build your career with structured training, salary reviews, and real progression opportunities.
What you’ll do:
- Negotiate repayment terms while maintaining a professional, empathetic approach.
- Draft letters and emails to keep customers updated throughout the process.
- Ensure compliance with legal and company policies at every stage.
- Collaborate with internal teams to ensure smooth case progression.
What we’re looking for:
- Excellent communication and negotiation skills .
- Experience in debt collection, customer service, or case management .
- Strong attention to detail when handling sensitive information.
- Confident using Microsoft Office and case management systems .
- Ability to work both independently and in a team .
What’s in it for you:
- Salary progression: £5,806 starting salary, rising to 6,928 after 6 months (subject to targets), with further reviews for future achievements.
- Work-life balance: After training, you can work from home on Fridays.
- Structured hours: 37.5 per week | Fridays 08:00–16:30 and one in three Wednesdays 09:30–18:00.
- Career development: Ongoing training and clear progression pathways.
- Great benefits: Access to a Medicash cash-back scheme, 28 days holiday (including Bank Holidays), and pension contributions.
If you’re a proactive problem-solver with a customer-first mindset, we’d love to hear from you!
Apply now and take the next step in your career.
Case Manager
Posted today
Job Viewed
Job Description
Debt Case Manager
Warrington, WA1 1GG
Starting Salary -£25,806 per year
Full-time or Part-time | Permanent
Are you an organised, customer-focused professional with strong negotiation skills? We’re looking for a Debt Case Manager to join our team in Warrington. This is a fantastic opportunity to build your career with structured training, salary reviews, and real progression opportunities.
What you’ll do:
- Negotiate repayment terms while maintaining a professional, empathetic approach.
- Draft letters and emails to keep customers updated throughout the process.
- Ensure compliance with legal and company policies at every stage.
- Collaborate with internal teams to ensure smooth case progression.
What we’re looking for:
- Excellent communication and negotiation skills .
- Experience in debt collection, customer service, or case management .
- Strong attention to detail when handling sensitive information.
- Confident using Microsoft Office and case management systems .
- Ability to work both independently and in a team .
What’s in it for you:
- Salary progression: £5,806 starting salary, rising to 6,928 after 6 months (subject to targets), with further reviews for future achievements.
- Work-life balance: After training, you can work from home on Fridays.
- Structured hours: 37.5 per week | Fridays 08:00–16:30 and one in three Wednesdays 09:30–18:00.
- Career development: Ongoing training and clear progression pathways.
- Great benefits: Access to a Medicash cash-back scheme, 28 days holiday (including Bank Holidays), and pension contributions.
If you’re a proactive problem-solver with a customer-first mindset, we’d love to hear from you!
Apply now and take the next step in your career.
Case Manager (Housing)
Posted 10 days ago
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Job Description
Job Title: Case Manager
Location: Wirral
Salary: £34,300 per year
Job type: Full Time, 12 months Maternity Cover. 35 hours per week.
About us:
We are an award-winning specialist provider of housing for older people working across the north of England. We provide community based, sheltered housing, extra care housing and support services across 11 local authorities.
We own and manage 960 apartments let on social rents or affordable rents, and have an ambitious strategy for growth over the next five years.
As a leader in the field of older persons' housing, we're known for our top-quartile customer satisfaction ratings, financial stability, and dedicated, high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents.
We are an advocate for older people, speaking out when policy or services just aren't good enough. We make a difference to our residents by creating exciting, affordable places to live where everyone can thrive, and become the best possible version of themselves. We understand our residents and are deeply committed to making a meaningful difference in the lives of those we serve, driven by our passion and values.
As a values based organisation, our values are our guiding principles. This, coupled with the warmth and strong community spirit of our developments, makes us a welcoming and vibrant place to live and work.
About the Role:
We are seeking an experienced and dedicated Case Manager to join our Housing Team on a 12-month maternity cover contract. This is an excellent opportunity for a confident, compassionate and capable professional to deliver a high quality, customer focused service across our housing portfolio.
As a Case Manager, you will take responsibility for managing customer enquiries, safeguarding concerns and complaints, ensuring that all issues are resolved efficiently, sensitively, and in line with statutory and regulatory requirements. You will work to ensure that every customer interaction reflects our values, providing a seamless and person-centred service that meets the diverse needs of our residents.
You will take ownership of cases from initial contact through to resolution, maintaining accurate records and delivering timely, clear communication at every stage. The role also involves acting as a safeguarding lead, ensuring that concerns are managed in accordance with policy and best practice, while liaising closely with Adult Social Care and external partners.
The Case Manager will play a key role in ensuring that learning from complaints and safeguarding cases informs continuous service improvement, contributing to performance monitoring, data analysis and the delivery of excellent outcomes for residents.
About You:
The ideal candidate will be an organised and empathetic professional with proven experience working in a customer focused environment. You will be confident managing complex cases and able to build effective working relationships across departments and with external agencies.
Ideally, you will have understanding of housing and safeguarding or experience of working in a similar environment. You will need to have excellent interpersonal and communication skills, and strong IT skills. Knowledge of using Housing Management Systems (Civica CX) is desirable.
You will be comfortable working independently while contributing positively to team collaboration. A commitment to equality, diversity and inclusion, along with alignment to our values, is essential.
This is a rewarding opportunity to join a values led organisation that puts people first. You will be part of a supportive team committed to continuous improvement and delivering exceptional outcomes for our residents. If you are an ambitious and driven individual looking for a new challenge, this is a unique opportunity to join the organisation at an exciting time. With ambitious growth plans and significant projects on the horizon, you will play a crucial role in shaping its success.
Applications are welcomed from candidates of all backgrounds. We celebrate the rich diversity of our residents and colleagues and are committed to an inclusive and empowering environment for all.
Closing Date: Friday 14th November. We reserve the right to close this vacancy early if we receive sufficient applications. We encourage interested applicants to submit their applications as soon as possible to avoid disappointment.
Candidates with experience or relevant job titles of; housing specialist, outreach coordinator, program coordinator, resident services coordinator, will all be considered.
Probate Case Manager
Posted 1 day ago
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Senior Probate Case Manager - £27k-£40k DOE, fully remote working but can offer office based if wanted. Location Leicester.
Responsibilities:
- Develop and maintain client relationships.
- Review and approve estate accounts.
- Draft, collate and summarise any supporting legal and financial documentation.
- Conduct research where necessary on relevant laws, regulations and legal articles to ensure the accuracy of advice and the procedure.
- Manage an independent case load.
- To work collaboratively as part of a team assisting and mentorship of paralegals.
- Corresponding with solicitors, courts, LR, OPG and other 3rd party companies as appropriate to each case.
- Deal with routine and difficult enquiries effectively and efficiently and ensure that any client complaints are dealt with both professionally and promptly.
Skills Required:
- Probate Fee Earner with at least 4 years PQE in probate and estate administration, should be confident in handling all aspects of associated transactions.
- Minimum of 4+ years of running a probate caseload.
- Utilise and maintain case management system.
- Conveyancing experience, sales of properties, management of the client's estate.
- Confident drafting legal documents, statements and decision making.
My client, a successful estate planning team of Legal experts are looking for a Probate Case Manager to join an expanding team. We are looking for someone with at least 4 years of probate casework experience.
If you are interested in the role, please ‘APPLY’ and submit your CV for immediate consideration.
Litigation Case Manager
Posted 1 day ago
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Case Manager – Litigation, Arbitration & Investigations (London)
An international law firm is seeking an experienced Case Manager to join its Litigation, Arbitration & Investigations (LAI) team in London. This role sits within the firm’s Alternative Legal Services (ALS) division and offers the chance to work on complex, high-profile disputes across multiple jurisdictions.
You’ll play a key role in supporting major High Court Litigation and International Arbitration matters — managing procedural and logistical aspects of hearings, coordinating between lawyers, clients, and third parties, and ensuring seamless delivery across all stages of a case.
The Role:
- Manage hearing preparation, filings, disclosure, and procedural logistics
- Attend hearings (including international travel when required)
- Develop best practices and templates to enhance consistency and efficiency
- Collaborate with lawyers, innovation teams, and legal operations specialists
- Support continuous improvement and cross-practice collaboration
Requirements:
- Qualified Lawyer in England & Wales
- 3+ years’ experience managing Arbitration and High Court litigation matters
- Strong understanding of the Civil Procedure Rules (CPR)
- Proven experience handling hearing logistics and liaising with third-party providers
- Excellent communication and stakeholder management skills
- Calm, detail-oriented, and thrives under pressure
- Commercially minded, collaborative, and eager to contribute to a growing team
About the Team:
The ALS team delivers innovative, efficient solutions that enhance client experience and drive growth. The LAI group works on a broad range of complex disputes — from competition and insolvency litigation to high-stakes commercial and arbitration matters — for major financial and corporate clients worldwide.
Benefits:
- Private medical insurance
- Contributory pension scheme
- Flexible and agile working options
- Additional holiday and birthday leave
- Free or subsidised health and fitness memberships
- Enhanced parental leave and income protection
- Travel insurance, matched giving, and access to social/sporting clubs
This is an opportunity to join a global, collaborative, and inclusive environment where innovation, teamwork, and excellence are at the core of everything they do.
Litigation Case Manager
Posted 1 day ago
Job Viewed
Job Description
Case Manager – Litigation, Arbitration & Investigations (London)
An international law firm is seeking an experienced Case Manager to join its Litigation, Arbitration & Investigations (LAI) team in London. This role sits within the firm’s Alternative Legal Services (ALS) division and offers the chance to work on complex, high-profile disputes across multiple jurisdictions.
You’ll play a key role in supporting major High Court Litigation and International Arbitration matters — managing procedural and logistical aspects of hearings, coordinating between lawyers, clients, and third parties, and ensuring seamless delivery across all stages of a case.
The Role:
- Manage hearing preparation, filings, disclosure, and procedural logistics
- Attend hearings (including international travel when required)
- Develop best practices and templates to enhance consistency and efficiency
- Collaborate with lawyers, innovation teams, and legal operations specialists
- Support continuous improvement and cross-practice collaboration
Requirements:
- Qualified Lawyer in England & Wales
- 3+ years’ experience managing Arbitration and High Court litigation matters
- Strong understanding of the Civil Procedure Rules (CPR)
- Proven experience handling hearing logistics and liaising with third-party providers
- Excellent communication and stakeholder management skills
- Calm, detail-oriented, and thrives under pressure
- Commercially minded, collaborative, and eager to contribute to a growing team
About the Team:
The ALS team delivers innovative, efficient solutions that enhance client experience and drive growth. The LAI group works on a broad range of complex disputes — from competition and insolvency litigation to high-stakes commercial and arbitration matters — for major financial and corporate clients worldwide.
Benefits:
- Private medical insurance
- Contributory pension scheme
- Flexible and agile working options
- Additional holiday and birthday leave
- Free or subsidised health and fitness memberships
- Enhanced parental leave and income protection
- Travel insurance, matched giving, and access to social/sporting clubs
This is an opportunity to join a global, collaborative, and inclusive environment where innovation, teamwork, and excellence are at the core of everything they do.
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Clinical Case Manager
Posted today
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About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
We're looking to add experienced BACP registered (or equivalent) counsellors into our team as permanent Clinical Case Managers. The role will involve supporting our inbound helpline, completing online chats, assessing mental health needs, referring onto clinically appropriate therapy or signposting, offering immediate support, delivering video based therapy sessions and overarching case management services for our clients. Whilst collaborating and supporting our other global clinical teams.
As the UK and Republic of Ireland team is growing quickly, we'll require you to be able to work in a fast paced, agile environment, to be flexible and support our business, the growing team and our service development. This is a great opportunity for you to help shape our business.
The role is a permanent five (5) day a week role or part-time, with the option of a three (3) and four (4) day equivalent if preferred. This is a purely home working role, based in the UK or ROI and offers a great work, life balance.
We operate a fixed shift pattern for this position including week day or weekend shifts to cover the service from 8am - 8pm 7 days per week.
Key Responsibilities
- Working with a wide range of presenting issues and severity
- Robustly managing safeguarding and risk cases
- Quickly assessing clinical needs
- Implementing clinically appropriate treatment plans
- Monitoring and case managing your caseload
- Provide the first point of contact for service users accessing Lyra Workplace Mental Health service either via the helpline or online chat facility
- Support and contain service users in the moment with brief goal focused therapeutic support and psychoeducation
- Complete appropriate brief clinical, therapeutic assessments to determine the service user needs
- Conduct robust risk assessments and swiftly implement risk management plans as required
- Based on the outcome of clinical assessment, identify support available and appropriate to the service user either via their contracted sessions for goal orientated therapy or other services, local charities, heath care as clinically appropriate
- Accurately capture all information on the clinical database pertinent to the clinical management of the case
- Adhere to all clinical and operational protocols, standards, service levels and procedures
- Work collaboratively with our global clinical teams
- Liaising with affiliate clinicians for case updates as required
- Contribute to the service and business development as required
- Play an active role in governance and quality assurance as required
Qualifications
- Bachelors or Masters level counselling qualification appropriate to professional standards of the United Kingdom and / or the Republic of Ireland
- Current registration or accreditation with relevant professional body
Experience
- Essential
- Experience of working with a broad range of psychological health and workplace related issues. Should include mental health, trauma, stress, relationship issues, child related issues, anxiety, and substance related issues
- Minimum of 400 hours therapeutic delivery post qualification
- Experience of working in high pressure, time limited environments
- Experience of working with high-risk cases such as suicide, abuse, as well as substance use and abuse
- Minimum of 2 years working experience
Desirable
- Currently employed or previous experience working for an EAP Provider in the UK and / or The Republic of Ireland
- Experience of working in a time limited framework
- Previous intake clinician working experience that includes telephonic, live chat, and email counselling
About You
- Ability to effectively prioritize multi-task and work in a time pressured environment
- Computer literacy & ability to type whilst conducting clinical work on the phone
- Articulate
- Good telephone manner and ability to provide telephonic therapy
- Good Clinical understanding and ability to manage risk
- Good time management ability
- Ability to work within a team
- Business and commercial awareness
Why Lyra?
- 28 days holidays plus bank holidays per year
- Private medical insurance
- Discretionary bonus scheme
- Group life assurance - up to 10x annual salary
- Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness
- Access to 24/7 Employee Assistance Programme
- Accredited Living Wage Employer
- Monthly contribution towards external supervision
- Robust CPD program and senior clinical support
- Professional membership fees compensated
- Exposure and experience of working amongst a global clinical team
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not "sell" or "share" personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact For more information about how we use and retain your information, please see our Workforce Privacy Notice."
The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
Clinical Case Manager
Posted 24 days ago
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Senior Case Manager
Posted today
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Job Description
Are you an experienced Senior Case Manager or an experienced Case Manager looking to step up?
We have an amazing opportunity for a Senior Case Manager to join us at Anglia Case Management
Working to cover East Anglia & London
All seniors will retain a substantial clinical case load and will retain their substantive job description as clinical case manager. In addition, they will take on the le.
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