966 Case Manager jobs in the United Kingdom

Job Title: Complex Case Manager (Health and Social Care) 

Location: Newcastle

Salary: Up to 35K depending on experience plus bonus and on call payment 

Contract: Full-Time, Permanent   

We’re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You’ll be a role model to the people in your team, empowering them to be their very best. We’d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. 

Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. 

A little about us  

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that’s not just for our clients but for our workers too.  

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.   

If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?  

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.  

What does this mean?  

• Part of a team – nurses/everyone coming together/lean on each other. 

• Working closely with your Registered Service Manager and Nurse Case Manager(s) 

• Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. 

• Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.  

• Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop  

• We recently rolled out Digital Care Plans, making our operations more efficient  

• Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs  

And of course, just a few extra little perks like.  

• Wellbeing and financial support with our Employee Assistance Program (EAP)  

• 25 days holiday, additional bank holiday leave plus an extra day of for your birthday  

• Saving for future-you with our Pension Scheme  

• A competitive salary plus an attractive bonus package based on service performance  

• A fun, friendly and supportive workplace (we have many great personalities!)  

So, what do you think? If you’re interested in joining Routes as a Case Manager in Newcastle, here’s what we’re looking for from you:  

• Someone passionate about putting people first  

• Organisational & time management skills  

• A good Understanding of CQC requirements  

• Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis 

• Experience of managing a team of healthcare workers  

• You will need to be a driver with access to your own car for work 

Your core role will include:  

• To take ownership of a case load of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically 

• To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice 

• Upholding high standards in care and prioritising a person-centred approach 

• Prioritising individual wellbeing in our care practices 

• Being a responsive advocate for complaints and safeguarding, and encouraging improvement 

• Developing comprehensive care plans and risk assessments 

• Providing support for your care packages through observations and mentoring sessions, and regularly reviews 

 
This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you! 

Job Title: Case Manager

Location: Fleet, Hampshire, Hybrid 3 days a week in the office, 2 days WFH

Salary: Up to 35,000

Hours: Monday to Friday, 9:00 am to 5:30 pm

About our Client and the role of Case Manager:

We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to completion. You will support Finance Consultants and work closely with key stakeholders including Underwriters, Brokers, Risk Teams, Solicitors, and Valuers.

The successful candidate will demonstrate a high standard of customer service, administrative efficiency, and the ability to manage multiple applications with accuracy and attention to detail. This is a hands-on role suited to someone with previous experience in mortgage case management or processing, ideally within residential or property finance.

Responsibilities for the role of Case Manager:

• Manage a pipeline of property investment and development finance cases
• Liaise between customers and lenders to ensure smooth and timely processing of mortgage applications
• Proactively manage each case from application to completion, maintaining service levels and meeting deadlines
• Deliver exceptional customer service by promptly responding to written and verbal enquiries
• Ensure that clients are updated throughout the application process, and all stakeholders remain informed
• Maintain detailed and accurate records of all communication and actions in system event logs
• Track applications and follow internal processes in line with risk and compliance frameworks, including GDPR
• Carry out credit checks and review reports as part of the packaging process
• Accurately package cases with all necessary documentation for submission to lenders
• Coordinate the release of completion funds with relevant parties
• Work closely with internal departments and external contacts to ensure the timely and efficient progression of each case
• Assist with general administrative duties relating to case management
• Use internal CRM systems (OMS preferred) for all workflow management and reporting

Experience required for the role of Case Manager:

• Experience in a similar case management or mortgage administration role
• Experience within banking, financial services, or property finance is preferred
• Previous experience processing residential mortgage cases is advantageous
• Proficient in handling a high-volume caseload while maintaining accuracy and efficiency
• Exceptional written and verbal communication skills
• Highly organised with the ability to prioritise a busy workload and work to tight deadlines
• Experience using OMS CRM is desirable

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:

• Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.

• Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.

• 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.

• Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.

• Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.

• Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.

• Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.

• Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.

• Referral Programs: Spread the word and be rewarded.

For more information regarding the role of Case Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Job Title: Case Manager

Location: Fleet, Hampshire, Hybrid 3 days a week in the office, 2 days WFH

Salary: Up to 35,000

Hours: Monday to Friday, 9:00 am to 5:30 pm

About our Client and the role of Case Manager:

We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to completion. You will support Finance Consultants and work closely with key stakeholders including Underwriters, Brokers, Risk Teams, Solicitors, and Valuers.

The successful candidate will demonstrate a high standard of customer service, administrative efficiency, and the ability to manage multiple applications with accuracy and attention to detail. This is a hands-on role suited to someone with previous experience in mortgage case management or processing, ideally within residential or property finance.

Responsibilities for the role of Case Manager:

• Manage a pipeline of property investment and development finance cases
• Liaise between customers and lenders to ensure smooth and timely processing of mortgage applications
• Proactively manage each case from application to completion, maintaining service levels and meeting deadlines
• Deliver exceptional customer service by promptly responding to written and verbal enquiries
• Ensure that clients are updated throughout the application process, and all stakeholders remain informed
• Maintain detailed and accurate records of all communication and actions in system event logs
• Track applications and follow internal processes in line with risk and compliance frameworks, including GDPR
• Carry out credit checks and review reports as part of the packaging process
• Accurately package cases with all necessary documentation for submission to lenders
• Coordinate the release of completion funds with relevant parties
• Work closely with internal departments and external contacts to ensure the timely and efficient progression of each case
• Assist with general administrative duties relating to case management
• Use internal CRM systems (OMS preferred) for all workflow management and reporting

Experience required for the role of Case Manager:

• Experience in a similar case management or mortgage administration role
• Experience within banking, financial services, or property finance is preferred
• Previous experience processing residential mortgage cases is advantageous
• Proficient in handling a high-volume caseload while maintaining accuracy and efficiency
• Exceptional written and verbal communication skills
• Highly organised with the ability to prioritise a busy workload and work to tight deadlines
• Experience using OMS CRM is desirable

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:

• Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.

• Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.

• 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.

• Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.

• Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.

• Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.

• Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.

• Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.

• Referral Programs: Spread the word and be rewarded.

For more information regarding the role of Case Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Job Title: Complex Case Manager (Health and Social Care) 

Location: Newcastle

Salary: Up to 35K depending on experience plus bonus and on call payment 

Contract: Full-Time, Permanent   

We’re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You’ll be a role model to the people in your team, empowering them to be their very best. We’d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. 

Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. 

A little about us  

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that’s not just for our clients but for our workers too.  

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.   

If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?  

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.  

What does this mean?  

• Part of a team – nurses/everyone coming together/lean on each other. 

• Working closely with your Registered Service Manager and Nurse Case Manager(s) 

• Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. 

• Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.  

• Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop  

• We recently rolled out Digital Care Plans, making our operations more efficient  

• Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs  

And of course, just a few extra little perks like.  

• Wellbeing and financial support with our Employee Assistance Program (EAP)  

• 25 days holiday, additional bank holiday leave plus an extra day of for your birthday  

• Saving for future-you with our Pension Scheme  

• A competitive salary plus an attractive bonus package based on service performance  

• A fun, friendly and supportive workplace (we have many great personalities!)  

So, what do you think? If you’re interested in joining Routes as a Case Manager in Newcastle, here’s what we’re looking for from you:  

• Someone passionate about putting people first  

• Organisational & time management skills  

• A good Understanding of CQC requirements  

• Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis 

• Experience of managing a team of healthcare workers  

• You will need to be a driver with access to your own car for work 

Your core role will include:  

• To take ownership of a case load of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically 

• To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice 

• Upholding high standards in care and prioritising a person-centred approach 

• Prioritising individual wellbeing in our care practices 

• Being a responsive advocate for complaints and safeguarding, and encouraging improvement 

• Developing comprehensive care plans and risk assessments 

• Providing support for your care packages through observations and mentoring sessions, and regularly reviews 

 
This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you! 

Job Title: Complex Case Manager (Non-Clinical) 

Location: Denton

Salary: Up to 35K depending on experience plus bonus and on call payment 

Contract: Full-Time, Permanent   

We’re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You’ll be a role model to the people in your team, empowering them to be their very best. We’d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. 

Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. 

A little about us  

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that’s not just for our clients but for our workers too.  

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.   

If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?  

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.  

What does this mean?  

• Part of a team – nurses/everyone coming together/lean on each other. 

• Working closely with your Registered Service Manager and Nurse Case Manager(s) 

• Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. 

• Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.  

• Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop  

• We recently rolled out Digital Care Plans, making our operations more efficient  

• Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs  

And of course, just a few extra little perks like.  

• Wellbeing and financial support with our Employee Assistance Program (EAP)  

• 25 days holiday, additional bank holiday leave plus an extra day of for your birthday  

• Saving for future-you with our Pension Scheme  

• A competitive salary plus an attractive bonus package based on service performance  

• A fun, friendly and supportive workplace (we have many great personalities!)  

So, what do you think? If you’re interested in joining Routes as a Case Manager in Denton, here’s what we’re looking for from you:  

• Someone passionate about putting people first  

• Organisational & time management skills  

• A good Understanding of CQC requirements  

• Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis 

• Experience of managing a team of healthcare workers  

• You will need to be a driver with access to your own car for work 

Your core role will include:  

• To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically 

• To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintainingappropriate skill mix to ensure safe and effective clinical practice 

• Upholding high standards in care and prioritising a person-centred approach 

• Prioritising individual wellbeing in our care practices 

• Being a responsive advocate for complaints and safeguarding, and encouraging improvement 

• Developing comprehensive care plans and risk assessments 

• Providing support for your care packages through observations and mentoring sessions, and regularly reviews 

 
This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you! 

Digital Forensics Manager

Location: London – Hybrid (flexible)

Salary: £65,000 – £5,000

We are recruiting for a Digital Forensics Manager to lead and deliver forensic collection and investigation services as part of a dynamic and growing practice. This role is ideal for a seasoned forensic professional looking to take ownership of complex client matters across multiple jurisdictions.

The Role:

• Act as the primary client contact for forensic engagements, scoping requirements and providing expert updates.
• Lead forensic collections and analysis across a wide range of sources, including computers, mobile devices, servers, networks, and cloud platforms.
• Perform defensible collections in line with best practice methodologies (ACPO guidelines, ISO17025).
• Manage and mentor consultants, supporting knowledge sharing across the team.
• Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others.
• Deliver clear technical explanations and expert guidance to non-technical clients and legal teams.
• Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met.
• Stay at the forefront of emerging trends, tools and techniques in digital forensics.

Requirements:

• Degree in forensic computing or significant equivalent professional experience.
• 6–8 years’ experience in digital forensics and consulting roles.
• Strong hands-on expertise with leading forensic tools and methodologies.
• In-depth understanding of data acquisition, evidence handling and reporting standards.
• Proven ability to operate in a client-facing environment with strong interpersonal skills.
• Organisational ability to manage multiple investigations under tight deadlines.
• Flexibility to travel internationally at short notice when required.

Desirable:

• Professional certifications.
• Scripting (e.g. SQL, Python etc).
• Experience providing expert witness testimony.

This role offers an excellent platform to lead high-profile forensic investigations, manage complex cases end-to-end, mentor others, and further develop expertise in a supportive, client-driven environment.

Digital Forensics Manager

Location: London – Hybrid (flexible)

Salary: £65,00 – £7 000

• Overseeing the implementation and management of complex care packages for children.
  
  
• Conducting new client assessments and leading team meetings.
  
  
• Performing medication and clinical audits for compliance.
  
  
• Providing clinical supervision and competency sign-off for nurses.
  
  
• Liaising with the multidisciplinary team for coordinated care.
  
  
• Offering standard and emergency support to regional care functions.
  
  
• Supporting service delivery in line with person-centred care plans.
  
  
• Ensuring care staff are trained in personal care and specialist equipment use.
  
  

• Annual salary of up to 42,000
  
  
• Office-based initially
  
  
• Mileage expensed
  
  
• Standard working hours of Monday to Friday, 9-5
  
  

• Registered Nurse (Paediatrics) or Midwife with valid NMC registration.
  
  
• Extensive experience in paediatric complex care including tracheostomy, ventilation, spinal injuries, and brain injuries.
  
  
• Community experience working with both paediatrics and adults.
  
  

As a Personal Case Manager, you will play an essential role in providing tailored support to customers within the industrial/manufacturing sector. Based in Reading, this permanent role focuses on delivering exceptional service and ensuring customer satisfaction.

Client Details

Personal Case Manager, near Reading: This opportunity is with a well-established organisation in the industrial/manufacturing industry. The company operates on a medium scale and is recognised for its commitment to quality service and customer-centric solutions.

Description

Personal Case Manager, near Reading:

• Manage customer cases from initiation to resolution, ensuring a seamless experience.
• Provide accurate and timely updates to customers regarding their cases.
• Collaborate with internal departments to address customer queries efficiently.
• Maintain detailed records of all customer interactions and case progress.
• Identify and escalate complex cases to appropriate teams when necessary.
• Support continuous improvement by providing feedback on customer service processes.
• Ensure compliance with company policies and industry regulations.

Personal Case Manager

Deliver consistent, high-quality service in line with organisational values.

Profile

Personal Case Manager, near Reading:

A successful Personal Case Manager should have:

• Experience in customer service and lots of experience of dealing with complaints
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in managing multiple cases simultaneously.
• Familiarity with CRM tools or case management systems.
• A proactive approach to customer satisfaction and issue resolution.

Job Offer

• Competitive salary in the range of 25000 - 27000 per annum.
• Permanent role with opportunities for professional growth.
• A supportive and collaborative workplace environment.
• Chance to contribute to a respected organisation in the industrial/manufacturing industry.

If you're ready to take the next step in your career as a Personal Case Manager, we encourage you to apply today.

The Role

To manage post cases, from funding to redemption, to ensure that they complete with the original terms by implementing any account management and redemption strategies necessary.

Manage the Key relationships within the post-completion unit, by devising and agreeing an action plan of all key elements and reviewing, developing and implementing service-level agreements and reports, including any key financial implications that can be presented to the Board to provide them with surety that the performance of Key stakeholders are performing to the expected standard, mitigating risk to the business in line with the Boards appetite.

The Responsibilities

• Monitor the progress of loans through their term
• Monitor milestones, key events, and conditions subsequent during the term of the loan.
• Portfolio management and general support to the underwriting team
• Managing clients and brokers daily via telephone and email to gather information, identify issues and propose remediation plans.
• Identifying and appointing administrators or receivers where appropriate
• Managing relationships with solicitors, asset managers, receivers and administrators regularly
• Dealing with any breaches or non-compliance of the loan terms and chasing clients for payment or compliance.
• Prepare redemption statements
• Deal with any further advances or extensions required
• Build relationships with Key Partners and Investors
• Knowledge of Bridging Finance, along with first and second charge residential, development and commercial loans.
• Ability to review and challenge documentation.
• Good team player and able to work on own initiative.
• Excellent oral and written communication
• Knowledge of the conveyancing process
• Background in Financial services
• Use of Excel spreadsheets
• Ability to communicate at all levels
• Have numeracy skills
• Good organisational skills & numeracy skills

Understanding and awareness of GDPR and legislative requirements