259 Catering Support jobs in the United Kingdom

Remote Customer Service Representative (Catering Support)

NE1 1AA Newcastle upon Tyne, North East £22000 Annually WhatJobs

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full-time
Are you passionate about food and customer service and looking for a role where you can work from the comfort of your own home? Our client, a leading provider of catering services and supplies, is searching for a dedicated and personable Remote Customer Service Representative to join their expanding team. This fully remote position is ideal for individuals who thrive in a virtual environment and possess excellent communication skills, with a focus on supporting clients in the hospitality and events sector. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless experience with our client's services.

Responsibilities:
  • Handle inbound customer inquiries via phone, email, and chat regarding catering orders, menu options, and service queries.
  • Provide professional and friendly support to a diverse range of clients, including event planners, businesses, and individuals.
  • Assist customers with placing new orders, modifications, and cancellations.
  • Troubleshoot and resolve customer complaints efficiently and empathetically.
  • Maintain accurate customer records and update information in the CRM system.
  • Offer solutions and information about menu selections, dietary requirements, and special requests.
  • Process payments and manage order confirmations.
  • Escalate complex issues to the appropriate departments when necessary.
  • Contribute to team goals by achieving key performance indicators (KPIs) for customer satisfaction and response times.
  • Proactively identify opportunities to enhance the customer experience.
Qualifications:
  • Proven experience in customer service, preferably within the hospitality or catering industry.
  • Excellent communication and interpersonal skills, with a clear and confident telephone manner.
  • Strong written communication skills for email and chat support.
  • Proficiency with computers and common software applications, including CRM systems.
  • Ability to work independently and manage time effectively in a remote setting.
  • A calm and patient demeanour when dealing with challenging customer situations.
  • High school diploma or equivalent; further education or certifications are a plus.
  • Reliable internet connection and a dedicated workspace.
  • A genuine interest in food and the catering industry.
This is a fantastic remote opportunity to build a career within the vibrant catering sector, offering flexibility and the chance to make a real impact on customer satisfaction. Apply today to join our dedicated remote team!
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Event Catering Assistant

BN1 1AA East Sussex, South East £12 Hourly WhatJobs

Posted 2 days ago

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part-time
Our client is seeking a dedicated and enthusiastic Event Catering Assistant to support their operations for events held in and around Brighton. This role is vital in ensuring the smooth delivery of catering services, contributing to memorable experiences for clients and guests. You will assist the catering team with food preparation, service, setup, and breakdown of events. Responsibilities include plating food, serving guests, maintaining cleanliness and hygiene standards in the kitchen and service areas, and replenishing buffet stations. You will also assist with inventory management and stock rotation. The ideal candidate will have a passion for food and hospitality, excellent customer service skills, and the ability to work efficiently in a team environment. Previous experience in catering or a similar hospitality role is advantageous but not essential, as full training will be provided. You must be reliable, punctual, and able to follow instructions accurately. Flexibility to work evenings, weekends, and holidays is required, as event schedules can vary. A positive attitude and a willingness to learn are highly valued. This is a fantastic opportunity to gain experience in the vibrant event catering industry, working at prestigious venues and contributing to the success of diverse functions.
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Support Chef - Contract Catering

Greater London, London Search

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full time

Support Chef - Contract Catering | Central London | Up to 42,500

A leading contract caterer is seeking a Support Chef to join their dynamic London-based team. This is a hands-on, mobile role covering multiple sites across Central London, supporting kitchen teams with high-quality food preparation, menu development, and day-to-day operations.

Ideal for a creative and adaptable chef, this position offers variety, responsibility, and the opportunity to work across a diverse portfolio of corporate and hospitality sites. The role requires strong culinary skills, confidence in solo site cover, and a personable approach to team interaction and client communication.



Key Responsibilities:

  • Provide chef cover across multiple London sites, supporting both planned and ad-hoc needs

  • Deliver high-quality food with creativity and consistency, in line with the company's standards

  • Write and adapt menus that reflect seasonal ingredients and client preferences

  • Maintain excellent food safety and hygiene practices, with a strong working knowledge of HACCP

  • Build strong relationships with on-site teams and clients, acting as a reliable and personable representative of the business

  • Support in training, on boarding and mentoring junior kitchen team members when required



What We're Looking For:

  • Proven experience as a Chef in a high-volume or multi-site catering environment

  • Solid knowledge of HACCP and food safety regulations

  • Ability to write menus and deliver food with flair and attention to detail

  • Positive, can-do attitude with excellent communication and interpersonal skills

  • Highly flexible and organised, with the ability to adapt quickly to new environments

  • A genuine passion for food, service and high standards



Package & Benefits:

  • Salary: Up to 42,500 per annum (dependent on experience)

  • Monday to Friday schedule (occasional evenings or weekends may be required)

  • Opportunity to work with a respected, forward-thinking contract caterer

  • Varied working environments across premium corporate and hospitality sites

  • Supportive team culture and ongoing training opportunities

  • Travel between sites fully supported

This is a fantastic opportunity for a confident and driven chef who enjoys variety and is looking to expand their experience within a fast-paced, people-focused catering company.

Apply now to be part of a team that values creativity, professionalism, and culinary excellence.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Event Catering Manager

EH1 1BP Edinburgh, Scotland £35000 Annually WhatJobs

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full-time
We are seeking an experienced and highly organised Event Catering Manager to oversee the catering operations for prestigious events across Edinburgh . This role is critical to ensuring exceptional culinary experiences for our clients and their guests. You will be responsible for the full spectrum of catering management, from menu planning and supplier liaison to staff management and budget control. The ideal candidate will have a passion for food and hospitality, with a proven ability to manage high-volume events and maintain impeccable standards of service. Your duties will include developing creative and bespoke menus in consultation with clients, sourcing high-quality ingredients from reputable suppliers, and ensuring strict adherence to food safety and hygiene regulations. You will lead and motivate a team of catering staff, including chefs, servers, and event coordinators, fostering a positive and professional working environment. Responsibilities also encompass managing event logistics, coordinating with venue staff, overseeing setup and breakdown, and ensuring smooth service delivery on the day of the event. Strong financial acumen is required to manage budgets effectively, control costs, and maximize profitability. Excellent communication and interpersonal skills are essential for client relations and team collaboration. This role requires a proactive approach, the ability to anticipate and resolve issues swiftly, and a commitment to exceeding client expectations. You will be expected to work flexible hours, including evenings and weekends, depending on event schedules. This is an excellent opportunity to join a dynamic team and contribute to memorable events in a vibrant city.
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Event Catering Manager

PO1 1AD Portsmouth, South East £30000 Annually WhatJobs

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full-time
Our client, a premier event catering company, is seeking an experienced and enthusiastic Event Catering Manager to oversee operations and client relations in Portsmouth, Hampshire, UK . This dynamic role involves planning, coordinating, and executing a wide range of catering events, from intimate gatherings to large-scale functions, ensuring seamless service and exceptional client satisfaction. You will be the key point of contact for clients, guiding them through the event planning process and managing on-site teams to deliver outstanding culinary experiences.

Key responsibilities include:
  • Managing the planning and execution of all aspects of event catering, including menu selection, staffing, logistics, and budget management.
  • Building and maintaining strong relationships with clients, understanding their needs and exceeding their expectations.
  • Developing customized menu proposals and detailed event plans in collaboration with clients.
  • Overseeing on-site event operations, ensuring smooth service delivery and adherence to quality standards.
  • Leading and motivating event teams, including chefs, service staff, and bar personnel.
  • Managing inventory, ordering supplies, and controlling costs to optimize profitability.
  • Ensuring strict adherence to health, safety, and hygiene regulations in all catering operations.
  • Troubleshooting and resolving any issues that arise during events to maintain a high level of client satisfaction.
  • Liaising with venues and external suppliers to coordinate event logistics.
  • Contributing to the development of new service offerings and marketing strategies.

The ideal candidate will have a proven track record in event management or catering management, with a minimum of 4 years of experience in a similar role. Strong knowledge of food and beverage operations, event planning principles, and customer service excellence is essential. Excellent communication, organizational, and interpersonal skills are required to effectively manage client expectations and lead diverse teams. Experience with event management software and a creative approach to menu planning and event design are highly valued. A flexible approach to working hours, including evenings and weekends, is necessary to meet event demands. This role offers a blend of office-based planning and on-site operational management within the vibrant event scene of Portsmouth, Hampshire, UK .
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Event Catering Manager

LE1 5GS Leicester, East Midlands £32000 Annually WhatJobs

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full-time
Our client, a renowned catering service provider in **Leicester, Leicestershire, UK**, is seeking an experienced and highly organized Event Catering Manager to oversee all aspects of their high-end event catering operations. This is a hands-on role requiring exceptional leadership and meticulous attention to detail, based predominantly at our client's prestigious venues and client sites. You will be responsible for managing and coordinating catering services for a variety of events, including weddings, corporate functions, and private parties. This involves menu planning in collaboration with chefs, sourcing high-quality ingredients, managing event budgets, and ensuring seamless execution on the day of the event. Client interaction is a significant part of this role; you will consult with clients to understand their needs and preferences, provide expert advice, and ensure their vision is brought to life. Leading and motivating a team of catering staff, including chefs, servers, and bar staff, is crucial. You will schedule staff, conduct training, and ensure adherence to service standards and health and safety regulations. Inventory management, stock control, and supplier relationship management are also key responsibilities. The ideal candidate will have a proven track record in event management or catering management, with a strong understanding of food hygiene standards and health & safety legislation. Excellent communication, negotiation, and problem-solving skills are essential, along with the ability to remain calm and effective under pressure. A passion for food and exceptional customer service is a must. Candidates should be flexible with working hours, as events often take place during evenings, weekends, and holidays. This role requires excellent organizational skills and the ability to manage multiple events concurrently. If you are a dynamic and dedicated professional with a flair for creating memorable culinary experiences, we invite you to apply and join our client's esteemed team.
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Event Catering Manager

L1 8JQ Liverpool, North West £35000 Annually WhatJobs

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full-time
Our client is seeking a highly organised and experienced Event Catering Manager to lead their catering operations, working remotely. This crucial role involves planning, coordinating, and executing exceptional catering services for a diverse range of events, ensuring client satisfaction and culinary excellence. You will be responsible for managing the entire catering process from initial client consultation to final event delivery.

The ideal candidate will possess a strong background in catering management or event hospitality, with a proven ability to deliver high-quality food and beverage experiences. Exceptional organisational skills, meticulous attention to detail, and a passion for culinary arts are essential. You must have strong leadership capabilities to effectively manage and collaborate with catering teams and suppliers. Excellent communication and client-facing skills are paramount, especially in a remote capacity where clear and proactive communication is key.

Your responsibilities will include liaising with clients to understand their event requirements, offering tailored menu solutions, and providing expert advice. You will oversee menu development in conjunction with culinary partners, manage catering budgets and cost control, and ensure all logistical aspects, including staffing and equipment, are meticulously handled. You will also be responsible for maintaining the highest standards of hygiene, food safety, and quality throughout all catering operations. The role requires a proactive approach to problem-solving and a commitment to ensuring every event is a success.

This is an excellent opportunity for a dedicated catering professional to advance their career in a flexible, remote working environment. Our client offers a supportive team structure, opportunities for professional development, and a competitive remuneration package. If you have a talent for creating memorable culinary experiences and thrive in a dynamic setting, this role is ideal for you.

Key Responsibilities:
  • Plan and manage all aspects of event catering services, ensuring seamless execution.
  • Consult with clients to understand their needs and develop bespoke menu proposals.
  • Collaborate with chefs and culinary teams to design creative and high-quality menus.
  • Manage catering budgets, control costs, and optimise profitability.
  • Oversee staffing for events, including recruitment, training, and scheduling of catering personnel.
  • Ensure strict adherence to food safety, hygiene, and health regulations.
  • Liaise with vendors and suppliers to procure necessary resources and maintain inventory.
  • Manage on-site catering logistics and client relations during events.
  • Conduct post-event evaluations to gather feedback and identify areas for improvement.
Qualifications:
  • Proven experience in catering management, event planning, or a related hospitality role.
  • Strong understanding of culinary trends, menu development, and food preparation.
  • Excellent organisational, time management, and project management skills.
  • Demonstrated leadership and team management abilities.
  • Proficiency in budgeting, cost control, and financial management.
  • Exceptional customer service and interpersonal communication skills.
  • Ability to work effectively in a remote environment and manage multiple projects simultaneously.
  • Relevant qualifications in hospitality management or culinary arts are advantageous.
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Event Catering Manager

BT1 1AA Belfast, Northern Ireland £32000 Annually WhatJobs

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full-time
Our client is seeking a motivated and experienced Event Catering Manager to oversee and manage all aspects of their catering services for events across **Belfast, Northern Ireland, UK**. This role is vital in ensuring the successful delivery of high-quality catering for a diverse range of events, from corporate functions to private parties. You will be responsible for managing the catering team, coordinating event logistics, overseeing menu planning and execution, and ensuring client satisfaction. Key duties include managing budgets, controlling food and beverage costs, maintaining inventory, and building strong relationships with suppliers. The ideal candidate will have proven experience in event management or catering management, with a strong understanding of culinary operations, service standards, and health and safety regulations. Excellent organizational, communication, and leadership skills are essential for coordinating multiple events simultaneously and leading a team effectively. You should be adept at problem-solving and able to work under pressure to deliver exceptional service. Experience in menu development and customization to meet client needs and dietary requirements is a significant advantage. This role involves active participation in event planning, client consultations, and on-site management to ensure every detail is executed flawlessly, all from our **Belfast, Northern Ireland, UK** base.

Key Responsibilities:
  • Manage and coordinate all aspects of event catering operations.
  • Develop and oversee event menus in collaboration with clients and chefs.
  • Ensure the highest standards of food quality, presentation, and service.
  • Manage and schedule catering staff, providing training and supervision.
  • Control food and beverage costs, manage inventory, and maintain supplier relationships.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Liaise with clients to understand their event requirements and ensure satisfaction.
  • Oversee the setup and breakdown of catering services at event venues.
  • Troubleshoot and resolve any issues that arise during events.
  • Contribute to the overall success and reputation of the catering service.

Qualifications and Experience:
  • Proven experience in event catering management or a similar role.
  • Strong understanding of catering operations, menu planning, and food safety.
  • Excellent leadership, team management, and communication skills.
  • Experience with budget management and cost control.
  • Proficiency in event planning and logistics coordination.
  • Knowledge of various event types and client service requirements.
  • Ability to work flexible hours, including evenings and weekends, as required by events.
  • Relevant certifications in food hygiene and safety.
  • Strong problem-solving and decision-making abilities.
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Event Catering Manager

M1 1GT Manchester, North West £35000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and organised Event Catering Manager to oversee all catering operations for a prestigious venue in Manchester, Greater Manchester, UK . This role is perfect for a dedicated professional passionate about delivering exceptional food and beverage experiences for a wide range of events, including corporate functions, conferences, weddings, and private celebrations. You will be responsible for ensuring smooth, efficient, and high-quality service from initial client consultation to event execution.

The ideal candidate will possess strong leadership abilities, excellent communication skills, and a thorough understanding of food safety, hygiene standards, and event management principles. Your responsibilities will include managing catering staff, coordinating with chefs on menu planning and execution, liaising with clients to understand their specific needs, and managing budgets and inventory. You must be adept at problem-solving, adaptable to changing circumstances, and committed to exceeding client expectations. This role requires a proactive individual with a keen eye for detail and a passion for creating memorable culinary moments.

Key Responsibilities:
  • Manage and oversee all aspects of event catering services.
  • Supervise and lead a team of catering staff, including servers, bartenders, and kitchen assistants.
  • Liaise with clients to understand event requirements, discuss menu options, and ensure satisfaction.
  • Collaborate with the culinary team to ensure menu quality, presentation, and timely service.
  • Develop and manage event catering budgets, including cost control and profitability.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Manage inventory of food, beverages, and catering equipment.
  • Resolve any issues or challenges that arise during events promptly and effectively.
  • Contribute to the development of new catering packages and service offerings.

Qualifications:
  • Proven experience in event management or catering management, preferably within a hospitality setting.
  • Strong understanding of food and beverage operations, menu planning, and costing.
  • Excellent leadership, team management, and customer service skills.
  • Proficiency in Microsoft Office Suite and familiarity with event management software.
  • Ability to work under pressure and manage multiple events simultaneously.
  • Knowledge of health and safety regulations within the food service industry.
  • Flexibility to work evenings, weekends, and public holidays as dictated by the event schedule.
  • Strong organizational and problem-solving skills.

Join our client's dedicated team and contribute to delivering outstanding event experiences in the heart of Manchester, Greater Manchester, UK .
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Event Catering Manager

NE1 4JA Newcastle upon Tyne, North East £30000 Annually WhatJobs

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full-time
Our client, a premier catering and events company, is seeking an enthusiastic and experienced Event Catering Manager to oversee and deliver exceptional catering services in **Newcastle upon Tyne, Tyne and Wear, UK**. This is a dynamic role that requires a blend of operational expertise, client management, and a passion for delivering outstanding hospitality.

The Event Catering Manager will be responsible for the successful planning, execution, and delivery of a wide range of catering events, from corporate functions and weddings to private parties. Your duties will include liaising with clients to understand their needs, developing customized menus, coordinating with the kitchen and service staff, managing budgets, and ensuring seamless event execution from start to finish. You will be the primary point of contact for clients during the event planning process.

Key responsibilities encompass event scheduling, staff supervision and training, inventory management, and upholding the highest standards of food quality, presentation, and service. You will also be involved in business development activities, identifying new opportunities and building strong relationships with clients and venue partners. Excellent organizational skills, attention to detail, and a proactive approach to problem-solving are crucial for this role.

Key Responsibilities:
  • Manage the end-to-end planning and execution of catering events.
  • Liaise with clients to understand event requirements, preferences, and budgets.
  • Develop creative and appealing menu proposals and service styles.
  • Coordinate with chefs and kitchen staff on menu preparation and execution.
  • Supervise and train front-of-house and back-of-house event staff.
  • Ensure flawless service delivery, adhering to high standards of quality and presentation.
  • Manage event budgets, controlling costs and ensuring profitability.
  • Oversee inventory, ordering, and stock rotation for events.
  • Maintain strict adherence to food safety, hygiene, and health and safety regulations.
  • Build and maintain strong relationships with clients, suppliers, and venue partners.
  • Address client feedback and resolve any issues promptly and professionally.
Qualifications:
  • Proven experience in event management or catering management, preferably in a supervisory or managerial role.
  • Strong understanding of the hospitality and events industry.
  • Excellent client management and communication skills.
  • Proficiency in menu planning, costing, and budget management.
  • Knowledge of food safety and hygiene standards (e.g., HACCP).
  • Strong organizational and time management skills.
  • Ability to lead and motivate a team in a high-pressure environment.
  • Flexibility to work evenings, weekends, and public holidays as required by event schedules.
  • A passion for food and delivering exceptional customer service.
This exciting opportunity is based in **Newcastle upon Tyne, Tyne and Wear, UK**, offering a competitive salary and the chance to be part of a leading events catering team.
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