965 Central Operations jobs in the United Kingdom
Central Operations Team Leader
Posted 1 day ago
Job Viewed
Job Description
Position Title: Central Operations Team Leader
Reports to: Head of Central Operations
Location: London
Summary of Position:
The Central Operations Team Leader is responsible for managing the workload and quality produced by their team and ensuring an efficient and effective Technical Processing service is provided to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Key Responsibilities & Accountabilities:
- Adhere to company and regulatory policies, procedures together with mandatory training requirements.
- Monitor incoming processing requests to ensure any urgent activities are prioritised by team members as appropriate.
- Ensure Contract Load and Premium processing requests are completed accurately on Sequel Eclipse Broking within the Service Level Agreements (SLA’s) agreed with the business.
- Ensure accurate and complete client and market documentation is produced.
- Develop a business partner role with the business units serviced, ensuring all risks and issues are documented and managed appropriately.
- Ensure relevant documentation is filed electronically as per the agreed structures and standards.
- Assist and guide team members with technical processing issues.
- Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
- Understand and translate the slip in order to undertake checks required and highlight discrepancies back to the Business Unit.
- Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
- Become a Sequel Eclipse Broking Super User and support users.
- Process Lors entries.
- Process Premium bordereaux and obtain agreement where required.
- Alert manager of deficiencies and suggested improvements in the teams processes, procedures and controls.
- Good working knowledge of MS Word and Excel.
- Assist with ad-hoc projects as and when required.
- Exhibit behaviours that are consistent with the shared values of the BMS Group.
- Proactively promote the benefits of BMS Group both internally and externally.
Staff Management
- Management responsibility of assigned team including coaching, motivating, mentoring and developing the team.
- Evaluate and manage the performance of direct reports with regular and constructive feedback, ensuring they are appropriately trained, competent and aware of their responsibilities.
- Manage resources effectively to ensure the team meets Key Performance Indicators and Service Standards.
- Monitor workloads and ensure adequate Technical resources are in place to support the business.
- Ensure team adhere to company policies and procedures together with mandatory training requirements.
- Ensure the team meet the Training and Competency requirements stipulated by the FCA.
- Lead regular team meetings and communicate pertinent information to the team.
- An awareness of HR policies and practices.
Experience Required
- A minimum of five years’ experience in a similar role undertaking Contract Load and Premium processing and at least one years’ experience as a Team Leader.
- An understanding of (Re)insurance.
- Knowledge of Sequel Eclipse Broking is advantageous.
Functional & Behavioural Competencies required:
- Ability to lead and manage people effectively.
- Ability to develop and motivate direct reports.
- Good communication and organisation skills.
- Good technical and industry knowledge.
- Ability to multi task and meet processing SLA’s / project deadlines.
- The ability to exercise challenge or escalate issues as appropriate.
- Ability to build and maintain positive working relationships within and across the Group.
- Personally demonstrate the five BMS values and ensure that team members are aligned with these:
- Accountable
- Entrepreneurial
- Collaborative
- Empowering
- Disciplined
Central Operations Team Leader
Posted 1 day ago
Job Viewed
Job Description
Position Title: Central Operations Team Leader
Reports to: Head of Central Operations
Location: London
Summary of Position:
The Central Operations Team Leader is responsible for managing the workload and quality produced by their team and ensuring an efficient and effective Technical Processing service is provided to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Key Responsibilities & Accountabilities:
- Adhere to company and regulatory policies, procedures together with mandatory training requirements.
- Monitor incoming processing requests to ensure any urgent activities are prioritised by team members as appropriate.
- Ensure Contract Load and Premium processing requests are completed accurately on Sequel Eclipse Broking within the Service Level Agreements (SLA’s) agreed with the business.
- Ensure accurate and complete client and market documentation is produced.
- Develop a business partner role with the business units serviced, ensuring all risks and issues are documented and managed appropriately.
- Ensure relevant documentation is filed electronically as per the agreed structures and standards.
- Assist and guide team members with technical processing issues.
- Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
- Understand and translate the slip in order to undertake checks required and highlight discrepancies back to the Business Unit.
- Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
- Become a Sequel Eclipse Broking Super User and support users.
- Process Lors entries.
- Process Premium bordereaux and obtain agreement where required.
- Alert manager of deficiencies and suggested improvements in the teams processes, procedures and controls.
- Good working knowledge of MS Word and Excel.
- Assist with ad-hoc projects as and when required.
- Exhibit behaviours that are consistent with the shared values of the BMS Group.
- Proactively promote the benefits of BMS Group both internally and externally.
Staff Management
- Management responsibility of assigned team including coaching, motivating, mentoring and developing the team.
- Evaluate and manage the performance of direct reports with regular and constructive feedback, ensuring they are appropriately trained, competent and aware of their responsibilities.
- Manage resources effectively to ensure the team meets Key Performance Indicators and Service Standards.
- Monitor workloads and ensure adequate Technical resources are in place to support the business.
- Ensure team adhere to company policies and procedures together with mandatory training requirements.
- Ensure the team meet the Training and Competency requirements stipulated by the FCA.
- Lead regular team meetings and communicate pertinent information to the team.
- An awareness of HR policies and practices.
Experience Required
- A minimum of five years’ experience in a similar role undertaking Contract Load and Premium processing and at least one years’ experience as a Team Leader.
- An understanding of (Re)insurance.
- Knowledge of Sequel Eclipse Broking is advantageous.
Functional & Behavioural Competencies required:
- Ability to lead and manage people effectively.
- Ability to develop and motivate direct reports.
- Good communication and organisation skills.
- Good technical and industry knowledge.
- Ability to multi task and meet processing SLA’s / project deadlines.
- The ability to exercise challenge or escalate issues as appropriate.
- Ability to build and maintain positive working relationships within and across the Group.
- Personally demonstrate the five BMS values and ensure that team members are aligned with these:
- Accountable
- Entrepreneurial
- Collaborative
- Empowering
- Disciplined
director of central operations
Posted 1 day ago
Job Viewed
Job Description
london | hybrid 3 days a week | competitive salary + 30% bonus + car allowance |
at wagamama, food is life
Central Operations Team Leader
Posted today
Job Viewed
Job Description
Position Title: Central Operations Team Leader
Reports to: Head of Central Operations
Location: London
Summary of Position:
The Central Operations Team Leader is responsible for managing the workload and quality produced by their team and ensuring an efficient and effective Technical Processing service is provided to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Key Responsibilities & Accountabilities:
- Adhere to company and regulatory policies, procedures together with mandatory training requirements.
- Monitor incoming processing requests to ensure any urgent activities are prioritised by team members as appropriate.
- Ensure Contract Load and Premium processing requests are completed accurately on Sequel Eclipse Broking within the Service Level Agreements (SLA’s) agreed with the business.
- Ensure accurate and complete client and market documentation is produced.
- Develop a business partner role with the business units serviced, ensuring all risks and issues are documented and managed appropriately.
- Ensure relevant documentation is filed electronically as per the agreed structures and standards.
- Assist and guide team members with technical processing issues.
- Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
- Understand and translate the slip in order to undertake checks required and highlight discrepancies back to the Business Unit.
- Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
- Become a Sequel Eclipse Broking Super User and support users.
- Process Lors entries.
- Process Premium bordereaux and obtain agreement where required.
- Alert manager of deficiencies and suggested improvements in the teams processes, procedures and controls.
- Good working knowledge of MS Word and Excel.
- Assist with ad-hoc projects as and when required.
- Exhibit behaviours that are consistent with the shared values of the BMS Group.
- Proactively promote the benefits of BMS Group both internally and externally.
Staff Management
- Management responsibility of assigned team including coaching, motivating, mentoring and developing the team.
- Evaluate and manage the performance of direct reports with regular and constructive feedback, ensuring they are appropriately trained, competent and aware of their responsibilities.
- Manage resources effectively to ensure the team meets Key Performance Indicators and Service Standards.
- Monitor workloads and ensure adequate Technical resources are in place to support the business.
- Ensure team adhere to company policies and procedures together with mandatory training requirements.
- Ensure the team meet the Training and Competency requirements stipulated by the FCA.
- Lead regular team meetings and communicate pertinent information to the team.
- An awareness of HR policies and practices.
Experience Required
- A minimum of five years’ experience in a similar role undertaking Contract Load and Premium processing and at least one years’ experience as a Team Leader.
- An understanding of (Re)insurance.
- Knowledge of Sequel Eclipse Broking is advantageous.
Functional & Behavioural Competencies required:
- Ability to lead and manage people effectively.
- Ability to develop and motivate direct reports.
- Good communication and organisation skills.
- Good technical and industry knowledge.
- Ability to multi task and meet processing SLA’s / project deadlines.
- The ability to exercise challenge or escalate issues as appropriate.
- Ability to build and maintain positive working relationships within and across the Group.
- Personally demonstrate the five BMS values and ensure that team members are aligned with these:
- Accountable
- Entrepreneurial
- Collaborative
- Empowering
- Disciplined
Central Operations Team Leader
Posted today
Job Viewed
Job Description
Position Title: Central Operations Team Leader
Reports to: Head of Central Operations
Location: London
Summary of Position:
The Central Operations Team Leader is responsible for managing the workload and quality produced by their team and ensuring an efficient and effective Technical Processing service is provided to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Key Responsibilities & Accountabilities:
- Adhere to company and regulatory policies, procedures together with mandatory training requirements.
- Monitor incoming processing requests to ensure any urgent activities are prioritised by team members as appropriate.
- Ensure Contract Load and Premium processing requests are completed accurately on Sequel Eclipse Broking within the Service Level Agreements (SLA’s) agreed with the business.
- Ensure accurate and complete client and market documentation is produced.
- Develop a business partner role with the business units serviced, ensuring all risks and issues are documented and managed appropriately.
- Ensure relevant documentation is filed electronically as per the agreed structures and standards.
- Assist and guide team members with technical processing issues.
- Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
- Understand and translate the slip in order to undertake checks required and highlight discrepancies back to the Business Unit.
- Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
- Become a Sequel Eclipse Broking Super User and support users.
- Process Lors entries.
- Process Premium bordereaux and obtain agreement where required.
- Alert manager of deficiencies and suggested improvements in the teams processes, procedures and controls.
- Good working knowledge of MS Word and Excel.
- Assist with ad-hoc projects as and when required.
- Exhibit behaviours that are consistent with the shared values of the BMS Group.
- Proactively promote the benefits of BMS Group both internally and externally.
Staff Management
- Management responsibility of assigned team including coaching, motivating, mentoring and developing the team.
- Evaluate and manage the performance of direct reports with regular and constructive feedback, ensuring they are appropriately trained, competent and aware of their responsibilities.
- Manage resources effectively to ensure the team meets Key Performance Indicators and Service Standards.
- Monitor workloads and ensure adequate Technical resources are in place to support the business.
- Ensure team adhere to company policies and procedures together with mandatory training requirements.
- Ensure the team meet the Training and Competency requirements stipulated by the FCA.
- Lead regular team meetings and communicate pertinent information to the team.
- An awareness of HR policies and practices.
Experience Required
- A minimum of five years’ experience in a similar role undertaking Contract Load and Premium processing and at least one years’ experience as a Team Leader.
- An understanding of (Re)insurance.
- Knowledge of Sequel Eclipse Broking is advantageous.
Functional & Behavioural Competencies required:
- Ability to lead and manage people effectively.
- Ability to develop and motivate direct reports.
- Good communication and organisation skills.
- Good technical and industry knowledge.
- Ability to multi task and meet processing SLA’s / project deadlines.
- The ability to exercise challenge or escalate issues as appropriate.
- Ability to build and maintain positive working relationships within and across the Group.
- Personally demonstrate the five BMS values and ensure that team members are aligned with these:
- Accountable
- Entrepreneurial
- Collaborative
- Empowering
- Disciplined
director of central operations
Posted today
Job Viewed
Job Description
london | hybrid 3 days a week | competitive salary + 30% bonus + car allowance |
at wagamama, food is life
Logistics Scheduler , EU Central Operations
Posted 17 days ago
Job Viewed
Job Description
Contract Duration - 6 months
Do you want to learn how the most complex transportation network is managed on a daily basis?
Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren't content with just with the status quo. We're aiming to become the most customer-centric company on Earth.
As a Logistics Scheduler you will have the opportunity to create world-class customer experiences leveraging your innovation, team player and problem solving skills.
This position involves working in a rotating three-shift system, which may include Saturdays, night shifts and on-call duty
Key job responsibilities
Execute daily same day or next day forecasts.
Plan delivery routes or monitor the volume flow, affecting tens of thousands of packages at EU level.
You will be accountable for planning accuracy, cost and customer experience. In addition, you will be instrumental in developing best practices and standard work for the network.
Ensure targets and service deadlines are met, according to regulatory requirements.
Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity.
Conduct research into process improvement initiatives and taking real-time decisions by taking a step back at strategic intervals to take in the bigger picture.
Maintain and report up to date and accurate statistics, management reports and analysis.
A day in the life
As a Logistics Scheduler you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of Heavy/Bulky shipments to our customers.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Basic Qualifications
- Relevant experience in an analytical tasks or projects, working with data
- Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR)
- Relevant experience working with the MS Office suite (Word, Excel, Outlook)
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Relevant experience in communicating with senior stakeholders and leadership
- Previous experience within transportation or logistics
- Working experience on programming and coding languages (SQL or Python).
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Be The First To Know
About the latest Central operations Jobs in United Kingdom !
Manager, Digital Supply Chain, Prime Video Global, Central Operations Team
Posted 10 days ago
Job Viewed
Job Description
How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!
We are searching for a Manager in our Digital Supply Chain - Global Strategic Partnerships team who can hold a leadership position in building strategic partnerships, influence global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects.
We are looking for a leader who brings innovation and simplicity to the space and drives solutions for supply chain efficiency and continuous process improvement.
In this role, you will have the opportunity to lead a team and work with various stakeholders, including global cross-functional teams from partner management and operations. The successful candidate will need to be entrepreneurial, adaptable, and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, we'd like to talk to you.
Key job responsibilities
- Hire and develop the best to recruit, grow, retain, and promote talent
- Own regional publishing performance metrics, holding all cross functional partners accountable to publishing content on time and free of major defects
- Drive operational efficiency by advocating for and delivering operational performance and by helping to enable automation
About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
Basic Qualifications
- Previous supervisory experience, including hiring, developing, and leading teams with 3+ direct reports.
- Proven ability to lead cross-functional teams to deliver products and projects on tight deadlines.
- Intermediate skills utilizing Excel for data tracking and analytics.
- Demonstrated ability to think creatively, deal with ambiguity, and manage competing priorities.
- Experience managing, analyzing, presenting, and communicating relevant results to management.
- Strong verbal/written communication in English.
Preferred Qualifications
- Previous experience in Digital Supply Chain, Digital Publishing, Supply Chain/Operational Management, or business development at a medium to large global organization.
- Advanced skills with Excel and Access (or similar database), including data visualization, basic formulas, and pivot tables.
- Demonstrated ability to work cross-functionally
- Exceptional interpersonal and communication skills, including strong writing and speaking skills.
- Ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and leadership as required.
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Process Improvement Specialist
Posted today
Job Viewed
Job Description
Job Description
1.Driving cost optimization, efficiency improvements, and process streamlining through data analysis
2.Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
3.Creation of SOPs and work instructions
4.Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
5.Creation of reports measuring performance and quality
6.Creation of training material and train the trainer sessions
Job Requirement
1.Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry;
2.Preferably retail; e-commerce background
3.Experience in process optimization, creation of SOPs
4.Six Sigma experience is a plus
5.Excellent communication and coordination skills, as well as the ability to implement systems;
6.Strong problem-solving skills, strong analytical skills
Process Improvement Analyst
Posted today
Job Viewed
Job Description
Job Description
1.Conducting data analysis to discover waste and inefficiencies and work with relevant stakeholders to drive efficiency improvements
2.Create standard reports and analysis to monitor delivery performance and quality
3.Work with the business and ad-hoc analysis and deep dives to understand root causes of inefficiencies
4.Support business stakeholders in analysis and deep dives to eliminate waste
5.Identification of operational issues, development of solutions, and promotion of cross-departmental implementation
Job Requirement
1.Bachelor's degree or higher; at least three years of analytics, business intelligence background
2.Excellent data processing and analytical skills, logical thinking, and implementation capabilities.
3. With strong cross-departmental communication and coordination skills.