2 Chelsea And Westminster Hospital jobs in Fulham
Patient Care Coordinator
Posted 5 days ago
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Job Description
A renowned private medical clinic based on Harley Street urgently requires a Clinic Coordinator / Receptionist to meet and greet patients and coordinate diaries for clinicians and nurses. Housed in the most beautiful offices, the Clinic Coordinator / Receptionist role pays up to £30,000 plus benefits. We are looking for a minimum of 2 years of experience in customer-facing roles. This is a permanent role.
Hours: 42 hours a week, including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30.
The candidates for the Clinic Coordinator/Receptionist position need to be self-motivated and eager to learn, as well as able to take direct feedback on board that is constructive but not personal, given the busy nature of the clinic.
Clinic Coordinator / Receptionist duties:
You will need to provide all the information that the client requires to enjoy their visit to the clinic.
Meet and greet patients and ensure all the patients’ needs are met while visiting the practice
Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patient's journey within the clinic
Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
Taking payments and processing refunds on several databases
Gathering feedback from patients via questionnaires, testimonials and electronic methods
Keeping clinic areas clean and tidy and of an excellent standard
To complete all relevant administration, including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly
Standard Verifiers NVQ and Apprenticeships - Senior Healthcare Support Worker- Allied Health Prof...

Posted 17 days ago
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Job Description
**Purpose of this role:**
Undertake sampling of assessment and internal verification decisions and records for competence-based qualifications within a Principal Subject Area (PSA) in order to affirm that national occupational standards have been achieved and upheld. Support, advise and guide centres based on the outcomes of the sampling process. Direct centres in the delivery of competence-based qualifications towards the achievement of national occupational standards.
Applicants must have significant experience of delivering and assessing NVQs at level 1-3, hold D32/D33 or A1 qualifications, and hold/be working towards the V1 or the Award in the Internal Quality Assurance of Assessment Processes and Practice.
A good working knowledge of the relevant specifications, and evidence of Continuous Professional Development (CPD) in the field of assessment and delivery of vocational qualifications are also required.
**Key Accountabilities:**
For competence-based qualifications for the sector(s) for which occupational competency is demonstrated, the Standards Verifier NVQ will:
+ Undertake sampling of learner work within defined parameters and rules to verify that assessment outcomes, assessment and internal verification processes meet national occupational standards
+ Provide sector-specific support, advice and guidance to centres
+ Produce reports for centres and Pearson on the: sampling undertaken; outcomes reached and support provided
+ To recommend limited certification, certification deferral or registration deferral where it is deemed that flawed assessment or internal verification decisions or processes mean that national occupational standards are not met
+ Produce targeted actions for centres to assist with remedial action where national occupational standards are not being upheld
+ Support centres to understand and implement identified actions
+ Report back to Pearson and centres following SV activity within agreed service-level agreements
+ Provide source materials for the standardisation of centre assessors, internal verifiers and lead internal verifiers as requested
+ Undertake any other duties appropriate to the work of WBL Assessment in relation to this role
**PERSON SPECIFICATION**
**Experience Required:**
**Essential:**
In order to be considered for the role, you must be occupationally competent in Allied Health Profession - Therapy Support. (The 12 Allied Health Professions are: art therapists, music therapists, drama therapists, paramedics, podiatrists, speech and language therapists, occupational therapists, physiotherapists, dietitians, radiographers, orthoptists and prosthetists/orthotists. The professions carrying out therapeutic interventions are likely to primarily carry out therapeutic tasks related to: dietetics, occupational therapy, physiotherapy, podiatry or speech and language therapy). Please refer to attached Apprenticeship standards for guidance on specific requirements.
_Allied Health Profession (AHP) - therapy support workers work with individuals in a range of settings, your clinical and therapeutic duties will vary accordingly. There are 12 different AHP professions and you may carry out tasks associated with a single profession or tasks that relate to a range of them. Your supervisor will usually be a registered Allied Health Professional. Illness, disability or a change in life circumstances often means that people have to learn or be supported to do things in new and different ways. This can change the pattern of a life-course but individuals can often expect to regain and enjoy a quality of life through the therapeutic and clinical support you provide. Some individuals may have short term needs eg an injury. Others may have long-term physical and/or mental illness or learning disability that affects their independence, function or way of living. You will be required to work with the individual either on their own or within a group setting. You may also work with others to support the individual eg training carers or working with families._
+ Significant experience in delivering and assessing NVQs
+ Hold D32/D33 or A1 qualifications, and hold/be working towards the V1 or the Award in the Internal Quality Assurance of Assessment Processes and Practice
+ Evidence of Continuous Professional Development (CPD) in the field of assessment and delivery of vocational qualifications.
**Desirable**
+ A willingness to engage in online training and standardisation and to use technology-based approaches for communication and centre support Significant experience in delivering and assessing NVQs.
**Skills & Knowledge:**
**Essential**
+ Excellent communication, written, verbal, IT and interpersonal skills
+ A good working knowledge of the specifications that comprise the area of expertise for the role
+ A customer-focused approach
+ Time management and ability to develop and monitor clear action plans
+ Ability to work effectively as part of a team
+ Ability to understand the implications of decisions taken on Pearson's behalf and not to operate outside the sphere of responsibility defined within this job description
**Desirable**
+ Word processing and basic spreadsheet manipulation
**Requirements:**
Any associate undertaking this role must:
+ Have personal IT equipment capable of running Pearson required software Have a suitable internet connection
+ Have a personal and secure email account
+ Have a postal address in the United Kingdom or Republic of Ireland Declare any conflicts of interest that could impact on the role
+ Have availability for a minimum of 8 allocations in any given year
+ Abide by the terms of conditions as stated in the contract for word
**About Pearson**
We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses.
**Application Information**
We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.
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