567 Claims Adjuster jobs in the United Kingdom
Claims Adjuster
Posted 1 day ago
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Job Description
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
We are seeking a skilled and knowledgeable Claims Handler to join our team. The successful candidate will be responsible for managing a variety of claims for different clients, ensuring efficient and effective handling of each case.
How you'll make an impact
- Manage and process claims ensuring timely and accurate resolution.
- Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies.
- Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
- Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process.
- Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims.
- Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
- Collaborate with internal teams and external partners to develop effective defences strategies.
- Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
- Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
About You
- Proven experience in handling claims, preferably within an insurance or legal environment.
- Strong understanding of MOJ guidelines and legal aspects related to liability claims.
- Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
- Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders.
- Detail-oriented with strong organisational skills to manage multiple claims simultaneously.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Relevant qualifications in insurance, law, or a related field are preferred.
- Previous experience in a similar role is essential.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Claims Adjuster
Posted 14 days ago
Job Viewed
Job Description
We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.
In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.
The ideal candidate will have:
Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.
Professional and diligent claims experience and a strong understanding of customer service.
Understanding of dealing empathetically with customers.
Positive, diligent, and determined mindset with a drive to succeed and develop.
Experience within a high-volume, results-focused customer service environment.
Experience operating within a regulated industry.
What you'll be doing:
- Investigations and gathering evidence to assess claims and determine liability.
- Negotiating settlements and empathise when dealing with claimants.
- Making recommendations to insurers & liaising with claimants, clients, and third parties.
- Adhere to SLAs and support in data analysis and reporting.
- Maintaining positive internal and external relationships.
Skills Required:
- Excellent communication skills.
- Ability to interpret and communicate terms and conditions
- Ability to deliver outcomes to consumers in a constructive way
- Strong investigative abilities
- Objective decision making
- Ability to negotiate with third parties
- A proactive, problem-solving approach and a positive attitude.
Salary & Benefits:
Salary will be 27,000 plus full company benefits -
- 24 days holiday per year (increasing with service).
- Birthday day off.
- Company pension scheme.
- Excellent Health & Wellbeing programs for all employees.
- Training, Career & Personal Development.
- State of the Art Offices.
- Employee Assistance Program.
- Perk Box with access to lots of discounts and perks.
- This role will be based at our clients' state of the art offices 5 days per week.
Claims Adjuster
Posted 10 days ago
Job Viewed
Job Description
We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.
In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.
The ideal candidate will have:
Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.
Professional and diligent claims experience and a strong understanding of customer service.
Understanding of dealing empathetically with customers.
Positive, diligent, and determined mindset with a drive to succeed and develop.
Experience within a high-volume, results-focused customer service environment.
Experience operating within a regulated industry.
What you'll be doing:
- Investigations and gathering evidence to assess claims and determine liability.
- Negotiating settlements and empathise when dealing with claimants.
- Making recommendations to insurers & liaising with claimants, clients, and third parties.
- Adhere to SLAs and support in data analysis and reporting.
- Maintaining positive internal and external relationships.
Skills Required:
- Excellent communication skills.
- Ability to interpret and communicate terms and conditions
- Ability to deliver outcomes to consumers in a constructive way
- Strong investigative abilities
- Objective decision making
- Ability to negotiate with third parties
- A proactive, problem-solving approach and a positive attitude.
Salary & Benefits:
Salary will be 27,000 plus full company benefits -
- 24 days holiday per year (increasing with service).
- Birthday day off.
- Company pension scheme.
- Excellent Health & Wellbeing programs for all employees.
- Training, Career & Personal Development.
- State of the Art Offices.
- Employee Assistance Program.
- Perk Box with access to lots of discounts and perks.
- This role will be based at our clients' state of the art offices 5 days per week.
Claims Adjuster
Posted today
Job Viewed
Job Description
Claims Adjuster
Posted today
Job Viewed
Job Description
Claims Adjuster Marine Insurance
Location: City, London
Salary: c£70,000 + bonus and benefits
Contract Type: Permanent
Are you an experienced Claims Adjuster with a passion for marine insurance? A leading specialist insurer is seeking a proactive, collaborative and detail-oriented professional to join their dynamic team.
The Role
As a Claims Adjuster, you will manage a diverse portfolio of hull insura.
WHJS1_UKTJ
Insurance Claims Adjuster
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate insurance claims promptly and thoroughly by gathering relevant information, including policy details, incident reports, and witness statements.
- Assess the extent of damages and liabilities associated with claims, utilising technical knowledge and inspection tools.
- Determine coverage based on policy terms and conditions, and communicate decisions clearly to policyholders.
- Negotiate fair and equitable settlements with claimants and/or their representatives.
- Maintain accurate and detailed records of all claim activities, including investigations, communications, and settlements, within the claims management system.
- Provide exceptional customer service throughout the claims process, offering guidance and support to policyholders during stressful times.
- Liaise with legal counsel, repair shops, medical providers, and other third parties as necessary.
- Identify potential fraudulent claims and escalate them for further investigation.
- Ensure compliance with all industry regulations and company procedures.
- Contribute to process improvements to enhance efficiency and customer experience.
- Proven experience as an Insurance Claims Adjuster, or a similar role in the insurance industry.
- Strong understanding of insurance policies, claims investigation, and assessment procedures.
- Excellent analytical and problem-solving skills with the ability to make sound judgments.
- Exceptional negotiation and communication skills, both written and verbal.
- Proficiency in claims management software and Microsoft Office Suite.
- A customer-centric approach with a high level of empathy and integrity.
- Ability to manage a caseload effectively and meet strict deadlines.
- Relevant professional certifications or qualifications (e.g., ACII) are advantageous.
- Must possess a valid UK driving license.
- This role operates on a hybrid model, blending office work in Newcastle upon Tyne with remote working flexibility.
Insurance Claims Adjuster
Posted 2 days ago
Job Viewed
Job Description
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. You will be adept at communicating with policyholders, witnesses, and other parties involved in a claim, explaining policy coverage, and managing expectations. This role requires a strong understanding of insurance principles and claims handling procedures. You will also be responsible for maintaining accurate and detailed claim files, documenting all activities, communications, and decisions. The ability to work independently and manage a caseload effectively, while also collaborating with internal teams, is crucial. Experience in handling various types of insurance claims (e.g., property, casualty) is a strong advantage.
Responsibilities:
- Investigate insurance claims promptly and thoroughly to determine liability and coverage.
- Assess damages and determine the extent of the company's obligation.
- Communicate effectively with policyholders, claimants, witnesses, and legal counsel.
- Negotiate settlements within established guidelines and authority limits.
- Prepare detailed reports documenting claim investigations, findings, and resolutions.
- Maintain accurate and up-to-date claim files and records.
- Ensure compliance with all relevant insurance regulations and company policies.
- Identify potential for fraud and follow appropriate procedures.
- Provide excellent customer service throughout the claims process.
- Collaborate with underwriters, legal, and other departments as needed.
Qualifications:
- Previous experience (2+ years) as a claims adjuster or in a related insurance role.
- Strong knowledge of insurance policies, claims handling procedures, and relevant legislation.
- Excellent investigative, analytical, and problem-solving skills.
- Effective negotiation and communication skills, both written and verbal.
- Ability to manage a caseload and prioritise tasks efficiently.
- Proficiency in claims management software and Microsoft Office Suite.
- A commitment to ethical conduct and customer service.
- Willingness to work in a hybrid model.
- Relevant insurance certifications (e.g., CII) are advantageous.
This is an excellent opportunity to build a rewarding career in the insurance industry with a respected organisation.
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Insurance Claims Adjuster
Posted 5 days ago
Job Viewed
Job Description
As an Insurance Claims Adjuster, you will interact directly with policyholders, witnesses, and other relevant parties to gather information, assess damages, and determine liability. You will meticulously review policy documents, accident reports, and other evidence to make informed decisions regarding claim validity and settlement amounts. Strong negotiation skills, excellent customer service, and a thorough understanding of insurance law and procedures are essential for success in this role. You will contribute to maintaining the company's reputation for integrity and responsiveness.
Key Responsibilities:
- Investigate insurance claims by gathering information from policyholders, witnesses, and third parties.
- Analyze claim details, policy coverage, and supporting documentation to determine liability and settlement values.
- Conduct property inspections and assess damage to vehicles, homes, or other insured items.
- Negotiate settlements with policyholders and their representatives in a fair and timely manner.
- Prepare detailed claim reports, documenting findings, assessments, and recommendations.
- Ensure compliance with all company policies, industry regulations, and legal requirements.
- Maintain accurate and up-to-date claim files within the company's claims management system.
- Provide clear and concise communication to policyholders throughout the claims process.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Contribute to team efforts and assist colleagues as needed.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- In-depth knowledge of insurance policies, claims investigation procedures, and relevant legislation.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and negotiation abilities.
- Proficiency in using claims management software and standard office applications.
- A valid driving license and willingness to travel for inspections.
- Ability to manage a caseload effectively and prioritize tasks.
- High level of integrity and attention to detail.
- Commitment to providing exceptional customer service.
- Relevant insurance certifications (e.g., Cert CII) are a plus.
Insurance Claims Adjuster
Posted 7 days ago
Job Viewed
Job Description
Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, determining liability, and negotiating settlements. You will prepare detailed reports, maintain accurate records, and ensure compliance with regulatory standards. The ideal candidate will possess strong analytical and investigative skills, with the ability to assess complex situations and make sound judgments. Excellent communication, empathy, and customer service skills are essential for interacting with policyholders during what can be a stressful time. Proficiency in claims management software and a good understanding of relevant legal frameworks are required.
You should be highly organized, detail-oriented, and capable of managing a caseload effectively. The ability to work independently and as part of a team, within a hybrid model, is crucial. We are looking for individuals who are ethical, proactive, and committed to providing a high level of service. A proven track record in insurance claims handling is necessary, preferably within a specific line of insurance (e.g., property, motor, liability). Relevant professional qualifications or certifications in insurance are advantageous. This role offers an excellent opportunity to develop your career within the insurance sector, working in a supportive and professional environment.
Insurance Claims Adjuster
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate and evaluate insurance claims in accordance with policy terms and conditions.
- Gather necessary information, including witness statements, police reports, and repair estimates.
- Determine the extent of the insurer's liability and the amount of the claim settlement.
- Communicate effectively with policyholders, claimants, and third parties throughout the claims process.
- Negotiate settlements within authorized limits.
- Maintain accurate and detailed records of all claim activities and correspondence.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Identify potential fraudulent claims and escalate as necessary.
- Provide exceptional customer service and support to policyholders.
- Manage a personal caseload of claims efficiently and effectively.
Qualifications:
- Proven experience as a Claims Adjuster or in a similar insurance role.
- Strong understanding of insurance policies, procedures, and relevant legislation.
- Excellent investigation, negotiation, and decision-making skills.
- Proficiency in claims management software and standard office applications.
- Outstanding communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong analytical and problem-solving capabilities.
- Relevant professional qualifications (e.g., CII) are a strong advantage.
- Must be eligible to work in the UK.
This is a fully remote position, offering flexibility and the opportunity to work from anywhere within the UK. Our client is committed to providing excellent service and support to its employees, even when working remotely, supporting our operations linked to Brighton, East Sussex, UK .