635 Claims Adjuster jobs in the United Kingdom

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.

In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.

The ideal candidate will have:

Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.

Professional and diligent claims experience and a strong understanding of customer service.

Understanding of dealing empathetically with customers.

Positive, diligent, and determined mindset with a drive to succeed and develop.

Experience within a high-volume, results-focused customer service environment.

Experience operating within a regulated industry.

What you'll be doing:

• Investigations and gathering evidence to assess claims and determine liability.
• Negotiating settlements and empathise when dealing with claimants.
• Making recommendations to insurers & liaising with claimants, clients, and third parties.
• Adhere to SLAs and support in data analysis and reporting.
• Maintaining positive internal and external relationships.

Skills Required:

• Excellent communication skills.
• Ability to interpret and communicate terms and conditions
• Ability to deliver outcomes to consumers in a constructive way
• Strong investigative abilities
• Objective decision making
• Ability to negotiate with third parties
• A proactive, problem-solving approach and a positive attitude.

Salary & Benefits:

Salary will be 27,000 plus full company benefits -

• 24 days holiday per year (increasing with service).
• Birthday day off.
• Company pension scheme.
• Excellent Health & Wellbeing programs for all employees.
• Training, Career & Personal Development.
• State of the Art Offices.
• Employee Assistance Program.
• Perk Box with access to lots of discounts and perks.
• This role will be based at our clients' state of the art offices 5 days per week.

• Investigating and assessing insurance claims submitted by policyholders.
• Determining coverage based on policy terms and conditions.
• Negotiating settlements with claimants and their representatives.
• Gathering necessary documentation, statements, and evidence related to claims.
• Maintaining accurate and detailed records of all claim activities and communications.
• Ensuring compliance with all relevant insurance regulations and company policies.
• Communicating effectively with policyholders, claimants, and internal stakeholders.
• Identifying fraudulent claims and escalating them for further investigation.
• Providing excellent customer service throughout the claims process.

• Previous experience in insurance claims handling or a related field.
• Strong understanding of insurance policies and claims procedures.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in negotiation and communication.
• Detail-oriented with strong organizational skills.
• Ability to manage a caseload effectively and meet deadlines.
• Familiarity with claims management software is advantageous.

• Proven experience as a Claims Adjuster or similar role in the insurance industry.
• In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
• Excellent negotiation and conflict-resolution skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using claims management software.
• Ability to work independently and manage a caseload efficiently.
• Excellent written and verbal communication skills.
• High school diploma or equivalent; Bachelor's degree is a plus.
• Relevant industry certifications are advantageous.

• Investigating insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
• Assessing the extent of liability and determining coverage under the policy terms.
• Calculating claim settlements and negotiating with claimants or their representatives.
• Preparing detailed reports on claim investigations, findings, and recommendations.
• Ensuring compliance with all relevant regulations and company policies.
• Maintaining accurate and up-to-date claim files.
• Liaising with legal counsel, engineers, and other experts as needed.

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.

In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to ma.

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• Investigate and evaluate insurance claims promptly and thoroughly.
• Interview claimants, witnesses, and beneficiaries to gather information.
• Examine police reports, medical records, and other documentation.
• Determine coverage and liability based on policy terms and investigation findings.
• Calculate claim values and negotiate settlements with policyholders.
• Maintain accurate and detailed records of all claim activities.
• Communicate effectively with policyholders, claimants, and other parties involved.
• Ensure compliance with all relevant regulations and company policies.
• Identify potential fraud and escalate suspicious claims.
• Process claims payments and manage claim files until closure.

• Investigate insurance claims promptly and thoroughly.
• Assess damages and determine the extent of liability and coverage.
• Interview claimants, witnesses, and relevant parties.
• Inspect damaged property and review supporting documentation.
• Negotiate settlements with claimants and their representatives.
• Prepare detailed claim reports and maintain accurate records.
• Ensure compliance with all relevant insurance laws and regulations.
• Provide excellent customer service and support to policyholders.
• Manage a caseload of claims from initiation to closure.

• Previous experience in insurance claims handling or a related field.
• Knowledge of insurance policies, terminology, and claims processes.
• Strong analytical, investigative, and problem-solving abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to work independently and manage time effectively.
• A commitment to professional development and obtaining relevant industry certifications.
• Attention to detail and a high level of accuracy.