248 Claims Adjuster jobs in the United Kingdom
FINPRO Senior Claims Specialist
London, London
Liberty Specialty Markets
Posted 1 day ago
Job Viewed
Job Description
Country: United Kingdom of Great Britain and Northern Ireland
Creation Date: 13-Aug-2025
Employment Type: Permanent
Employment Type: Full time
Ref #:
Description & Requirements
Role Title:FINPRO Claims Specialist
Department: Claims
Division: FINPRO
Location: London
Type: Permanent
About the Role:
- To help achieve our vision of being a leading provider of commercial claims solutions, delivering a first class claims handling service.
- Handling and resolving claims efficiently and fairly in accordance with the Claims Charter/Code of Conduct and Claims Process Guidelines.
- Working closely with the FINPRO Claims Managers, the Head of FINPRO Claims and Head of Third Party Claims to deliver corporate goals whilst promoting LSM’s core values.The role will require strong technical knowledge, a flexible approach and sound claims handling judgement across all FINPRO lines (Cyber, PI, FI and D&O) to ensure outstanding customer service at all times.
About the Department & Team:
- LSM’s Claims department handle claims through all stages from initial notification to conclusion including; analysis of new notifications, coverage, liability and quantum, establishing and monitoring appropriate reserves and making claims payments as required.
- The FINPRO Claims team handles claims across multiple classes of business including Professional Indemnity, Directors & Officers, Financial Institutions and Cyber/IP.
Key Responsibilities:
- Proactively handling of a cross section of FINPRO claims from first advice to closure, investing the necessary level of expertise required to investigate coverage, liability, quantum and strategy aspects of a file
- Follow at all times applicable claims reserving philosophy and claims standards with appropriate referral
- Liaising closely with relevant stakeholders throughout the life cycle of the claim.For example the policyholder, broker and co-insurers, actuaries and underwriters.
- Ensuring compliance with best practice, service and communication through system reporting and internal file audits
- Ensuring compliance with approved Panel list including provision of direction to external lawyers and adjusters
- Working with underwriters and business development managers in order promote good working practices and relationships with clients.
- Ensure good file maintenance and record keeping
- Promote the LSM Claims Charter and Code of Conduct delivering excellence in client service.
- Works with Claims Manager and Head of FINPRO Claims as required.
Skills and Experience:
- ACII qualified or working towards
- Extensive experience in the London Market in relevant classes
- Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, IT and product competition within the marketplace.
- Knowledge of law and insurance regulations in various jurisdictions.
- The ability to effectively interact with brokers and internal departments is essential.
- Good verbal, written communication and organization skills.
- Willingness to mix tasks and work in a changing environment to achieve the efficient operation of the claims team
- Ability to decide the complexity of claims on prescribed rules.
About Liberty Specialty Markets (LSM)
Liberty Specialty Markets is part of Liberty Mutual Insurance Group, a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
- Offering a vibrant and inclusive environment and committing to their career development.
- Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee-led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
For more information, please follow the links below:
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0
Insurance Claims Adjuster
CB2 1SN Cambridge, Eastern
£30000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a dynamic and growing insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their fully remote team. In this vital role, you will be responsible for managing the entire lifecycle of insurance claims, from initial reporting to final settlement. You will investigate insurance claims, determine liability, assess damages, and negotiate settlements in accordance with policy coverage and company guidelines. Excellent communication and interpersonal skills are essential for liaising with policyholders, witnesses, and third parties to gather necessary information and provide clear explanations. This role requires a keen eye for detail, strong analytical abilities, and the capacity to work autonomously in a remote setting. Key responsibilities will include:
- Investigating insurance claims promptly and thoroughly.
- Gathering all relevant documentation, statements, and evidence pertaining to claims.
- Analyzing policy coverage to determine the scope of liability.
- Assessing the extent of damages and estimating repair or replacement costs.
- Negotiating settlements with policyholders and their representatives.
- Communicating clearly and empathetically with clients throughout the claims process.
- Maintaining accurate and detailed records of claim investigations and actions taken.
- Ensuring compliance with all relevant insurance regulations and company procedures.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Managing a caseload of diverse insurance claims efficiently.
- Providing exceptional customer service and support to policyholders.
- Working collaboratively with internal teams, such as underwriting and legal departments.
- Utilizing claims management software and other relevant technologies.
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1
Insurance Claims Adjuster
OX1 1BB Oxford, South East
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance company based in **Oxford, Oxfordshire, UK**, is looking for an experienced Insurance Claims Adjuster to join their expanding team. This role operates on a hybrid basis, blending remote work with necessary office presence in Oxford. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves conducting thorough investigations, interviewing claimants and witnesses, assessing damages, negotiating settlements, and processing payments. The ideal candidate will have a strong understanding of insurance policies and claims procedures, excellent investigative skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
Key Responsibilities:
- Receive and review insurance claims, ensuring all necessary documentation is submitted.
- Investigate claims by gathering information, interviewing relevant parties, and inspecting damage.
- Analyze policy coverage and determine the extent of the company's liability.
- Assess the value of claims, negotiating settlements with claimants and their representatives.
- Process claims payments accurately and in a timely manner.
- Maintain detailed and organized claim files, documenting all actions taken.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
- Stay updated on insurance laws, regulations, and best practices in claims handling.
- Collaborate with legal counsel and other experts as needed.
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
- Strong investigative and analytical skills.
- Excellent negotiation and communication abilities.
- Proficiency in claims management software.
- Ability to manage multiple claims simultaneously and meet deadlines.
- Strong customer service orientation.
- Relevant insurance certifications (e.g., Cert CII, Dip CII) are a significant advantage.
- Bachelor's degree in a relevant field or equivalent experience.
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Adjuster
EH1 1SR Edinburgh, Scotland
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a diligent and experienced Insurance Claims Adjuster to join their established team in Edinburgh, Scotland, UK . This role is instrumental in managing the claims process from initiation to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will be responsible for investigating insurance claims, evaluating policy coverage, determining liability, and negotiating settlements. This involves thorough documentation, detailed reporting, and maintaining professional communication with claimants, witnesses, and legal representatives. The ideal candidate possesses strong analytical skills, a keen eye for detail, and a thorough understanding of insurance policies and legal frameworks. You will play a key role in upholding the company's reputation for integrity and customer satisfaction. This hybrid role offers a blend of office-based work and remote flexibility, allowing for efficient claims handling and personal work-life balance. The successful candidate will contribute to the efficient and effective resolution of claims, minimising risk and maximising customer trust. Responsibilities include:
- Investigating assigned insurance claims thoroughly and impartially.
- Reviewing insurance policies to determine coverage and identify any exclusions.
- Assessing damages or losses and estimating repair or replacement costs.
- Interviewing claimants, witnesses, and other relevant parties.
- Collecting and analysing evidence, including police reports, medical records, and repair estimates.
- Negotiating settlements with claimants or their representatives.
- Preparing detailed reports on claim investigations, findings, and recommendations.
- Managing a caseload of claims efficiently and ensuring timely resolution.
- Adhering to all company policies, procedures, and regulatory requirements.
- Maintaining professional relationships with clients, colleagues, and external partners.
- Previous experience as a claims adjuster or in a related insurance role.
- Strong knowledge of insurance principles, policies, and claims handling procedures.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in insurance claims management software.
- Strong written and verbal communication skills.
- Ability to work independently and manage a varied workload.
- Relevant professional certifications (e.g., CII) are advantageous.
- High school diploma or equivalent; a degree in a relevant field is a plus.
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3
Insurance Claims Adjuster
PO4 8JQ Portsmouth, South East
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is actively seeking a diligent and detail-oriented Insurance Claims Adjuster to join their remote team. This role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements. You will be responsible for managing a caseload of claims, communicating effectively with policyholders, witnesses, and other relevant parties to gather information, and assessing the extent of damages or liability. The Claims Adjuster must have a thorough understanding of insurance policies, legal requirements, and claims procedures. Excellent analytical skills are required to determine coverage, evaluate loss amounts, and make informed decisions regarding claim validity and settlement.
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
- Investigate insurance claims thoroughly and impartially.
- Evaluate damages and determine liability or coverage.
- Negotiate settlements with policyholders and claimants.
- Gather information from various sources, including interviews and documentation.
- Communicate claim status and decisions clearly and professionally.
- Maintain accurate and detailed records in the claims management system.
- Ensure compliance with all relevant laws and regulations.
- Manage a portfolio of claims efficiently and effectively.
- Provide excellent customer service to all parties involved.
- Adhere to company policies and claims handling procedures.
- Proven experience in insurance claims handling or a related role.
- Strong understanding of insurance policies and claims processes.
- Excellent analytical, negotiation, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong organisational skills.
- Customer-focused approach.
- Relevant professional qualifications (e.g., CII) are a plus.
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
LE1 5PP Leicester, East Midlands
£30000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their team in **Leicester, Leicestershire, UK**. This role requires you to be present in the field and at the office to effectively manage insurance claims. You will be responsible for investigating insurance claims, assessing damages, determining liability, and negotiating settlements with policyholders and claimants. This is a crucial role in ensuring fair and efficient claim processing.
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
- Investigate insurance claims promptly and thoroughly.
- Interview claimants, witnesses, and relevant parties.
- Review policy terms and conditions to determine coverage.
- Inspect damaged property and assess the extent of loss.
- Document all findings, including photos and detailed reports.
- Calculate claim settlements based on damages and policy terms.
- Negotiate settlements with policyholders and claimants.
- Ensure compliance with all relevant regulations and company policies.
- Maintain organized and accurate claim files.
- High school diploma or equivalent; Bachelor's degree preferred.
- Relevant insurance qualifications (e.g., CII) are advantageous.
- Minimum of 3 years of experience in insurance claims handling or adjusting.
- Strong understanding of insurance principles and practices.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in Microsoft Office Suite.
- Strong communication and customer service skills.
- Ability to manage time effectively and prioritize tasks.
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5
Senior Claims Adjuster
SO14 0DA Southampton, South East
£45000 Annually
WhatJobs
Posted today
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Job Description
Our client, a leading insurance provider, is seeking a highly experienced Senior Claims Adjuster to join their dynamic team in **Southampton, Hampshire, UK**. This role offers a hybrid working model, blending the benefits of in-office collaboration with remote flexibility. You will be responsible for managing complex and high-value insurance claims from inception to settlement, ensuring compliance with company policies and industry regulations. Key duties include thorough investigation of claims, assessing liability and damages, negotiating settlements with claimants and legal representatives, and maintaining accurate and detailed claim files. The ideal candidate will possess a strong understanding of insurance principles, excellent analytical and problem-solving skills, and exceptional communication and interpersonal abilities. You will also be expected to mentor junior members of the claims team and contribute to the continuous improvement of claims handling processes. Experience in property, casualty, or liability insurance is essential. Proficiency in claims management software and a commitment to delivering outstanding customer service are also required. This is an excellent opportunity to advance your career in a supportive and growth-oriented environment within the insurance sector.
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Senior Claims Adjuster
NE1 4AG Newcastle upon Tyne, North East
£45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking an experienced and highly motivated Senior Claims Adjuster to join their fully remote team. This pivotal role involves managing a portfolio of complex insurance claims from initial assessment through to settlement, ensuring accuracy, fairness, and compliance with all regulatory standards. You will be responsible for investigating claims, interviewing claimants and witnesses, analyzing policy coverage, and determining liability. The ideal candidate will possess a strong understanding of insurance law and best practices, with a proven track record of successfully resolving disputes and negotiating settlements. This position requires exceptional analytical and problem-solving skills, meticulous attention to detail, and the ability to communicate complex information clearly and concisely, both in writing and verbally. You will be expected to maintain accurate and thorough records of all claim activities within our client's systems. Collaboration with internal departments, legal counsel, and external service providers will be a key aspect of this role. The ability to work independently, manage your workload effectively, and meet strict deadlines is crucial for success in this remote-first environment. A commitment to providing outstanding customer service to policyholders during potentially stressful times is paramount.
Responsibilities:
Responsibilities:
- Manage a caseload of complex property and casualty insurance claims.
- Conduct thorough investigations, gather evidence, and assess damages.
- Interpret policy wordings and apply them to specific claim circumstances.
- Negotiate settlements with claimants and their representatives.
- Approve and authorize payments in accordance with policy terms.
- Liaise with legal teams and external adjusters when necessary.
- Maintain up-to-date and comprehensive claim files.
- Ensure adherence to company procedures and regulatory requirements.
- Provide guidance and support to junior claims handlers.
- Proven experience as a Claims Adjuster, preferably with a specialization in property or casualty.
- Strong knowledge of insurance principles and practices.
- Excellent negotiation and communication skills.
- Proficiency in claims management software.
- Ability to analyze data and make informed decisions.
- Relevant professional qualifications (e.g., CII Diploma) are advantageous.
- Must be able to work autonomously in a remote setting.
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7
Remote Claims Adjuster
BN1 1AA East Sussex, South East
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a diligent and detail-oriented Remote Claims Adjuster to join their insurance team. This is a fully remote position, allowing you to manage your caseload from anywhere in the UK. You will be responsible for investigating, evaluating, and settling insurance claims in a timely and efficient manner. This role requires a thorough understanding of insurance policies, claims processing procedures, and relevant legislation. Key responsibilities include conducting detailed investigations into the circumstances of claims, gathering necessary documentation, interviewing claimants and witnesses, assessing damages, negotiating settlements, and preparing comprehensive reports. You will need to ensure fair and equitable claim resolution while adhering to company policies and regulatory requirements. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a commitment to providing exceptional customer service. Proficiency in claims management software and a proactive approach to managing a diverse caseload are essential.
Responsibilities:
Qualifications:
This is an excellent opportunity to advance your career in the insurance sector while enjoying the flexibility of a fully remote role. If you are a dedicated professional with a passion for providing fair claim resolutions, we encourage you to apply.
Responsibilities:
- Investigate insurance claims by gathering necessary evidence and documentation.
- Conduct thorough interviews with claimants, witnesses, and other relevant parties.
- Evaluate coverage and assess liability based on policy terms and investigation findings.
- Determine the extent of the company's liability and the value of the claim.
- Negotiate settlements with claimants and their representatives.
- Prepare detailed and accurate claims reports and recommendations.
- Manage a caseload of diverse claims efficiently and effectively.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Maintain excellent communication with policyholders, claimants, and internal stakeholders.
- Utilise claims management software and other relevant technologies.
Qualifications:
- Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
- In-depth knowledge of insurance policies, claims investigation, and settlement processes.
- Excellent analytical, critical thinking, and problem-solving skills.
- Strong negotiation and communication abilities, both written and verbal.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and manage time effectively in a remote work environment.
- Relevant professional certifications (e.g., CIP, CII) are advantageous.
- A keen eye for detail and a commitment to accuracy.
This is an excellent opportunity to advance your career in the insurance sector while enjoying the flexibility of a fully remote role. If you are a dedicated professional with a passion for providing fair claim resolutions, we encourage you to apply.
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8
Senior Claims Adjuster
NR1 3BY Norwich, Eastern
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent insurance provider, is seeking a dedicated and experienced Senior Claims Adjuster to join their team in **Norwich, Norfolk**. This is a full-time, office-based role requiring your presence to manage claims efficiently. You will be responsible for investigating, evaluating, and settling complex insurance claims across various lines of business. The ideal candidate will possess a thorough understanding of insurance policies, claims procedures, and relevant legal and regulatory frameworks. You will conduct thorough investigations, gather necessary documentation, assess liability, and determine appropriate settlement amounts. Strong negotiation skills and the ability to communicate effectively with claimants, legal representatives, and other stakeholders are essential. This role demands exceptional analytical skills, attention to detail, and a commitment to providing fair and timely claim resolutions. You will be expected to manage a caseload of claims, ensuring adherence to company policies and industry best practices. Experience with claims management software and a proactive approach to risk assessment are crucial. This is an excellent opportunity for a seasoned claims professional to advance their career within a reputable insurance company.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Investigate and evaluate insurance claims, determining coverage and liability.
- Gather and analyze all relevant claim documentation, including police reports and medical records.
- Conduct interviews with claimants, witnesses, and other involved parties.
- Negotiate claim settlements with claimants and their representatives.
- Assess damages and calculate appropriate claim payments.
- Manage a caseload of complex claims from initiation to closure.
- Ensure timely and accurate processing of claims and payments.
- Maintain detailed and accurate claim file documentation.
- Stay updated on insurance laws, regulations, and industry trends.
- Provide exceptional customer service to policyholders throughout the claims process.
- Identify potential fraud indicators and escalate as necessary.
- Collaborate with legal counsel on litigated claims.
Required Qualifications:
- Proven experience (5+ years) as a Claims Adjuster or in a similar insurance role.
- In-depth knowledge of insurance policies, claims handling procedures, and liability assessment.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to manage a complex caseload and meet deadlines.
- Relevant professional certifications (e.g., ACII, CIP) are highly desirable.
- High school diploma or equivalent; Bachelor's degree preferred.
- Understanding of legal and regulatory requirements within the insurance industry.
- Strong ethical conduct and attention to detail.
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9